DebtWave Credit Counseling
Reviews and Complaints

DebtWave has been an absolute Godsend. They saved me tens and tens of thousands of dollars by dropping my interest rate from 21+ percent on 2 cards to well below 10 percent and placing both payments into one low, affordable payment. Their customer service is professional and not pushy at all. I cannot give a higher recommendation. Thank you. DebtWave!

It was such an easy process! Christopher Mendoza is my point of contact and working with him was such a breeze. He always explained everything in detail and was always one phone call away. I am almost debt free ... few more months! I don't know how I could have done it without them. This process taught me a great lesson: that I can live without using my credit cards!

Ive had a very good experience with DebtWave Credit Counseling in the last 30 months. Consolidating my debt was crucial, & I did not have any headaches or hassles regarding auto debit or extra fees, etc. Pretty simply & upfront process. Ive also had very good, prompt communication with the people managing my specific account. Thank you for helping to relieve my debt, & boost my credit score.:))

Easy to begin the process of resolving debt. Counselors are kind, non-judgmental and available to answer questions, suggest additional services and advise where your account stands. Counselors do not call without a reason - NO harassment. I would recommend this company if you are underwater with personal debt. I believe you will get out of high interest debt in the time frame they suggest!

I had my doubts in the beginning but I do not have them anymore. Debtwave has been an awesome service and have assisted me in my debt free journey. My counselor Christopher receives an A+ for his prompt attention, hard work & patience while assisting me. I am proud to say that I have paid off a card and the others are soon to follow. Using Debtwave was a great decision for me in my debt free journey.

I am well satisfied with the customer service I have received from DebtWave Credit Counseling. They have been instrumental in aiding me reduce my credit load through their negotiations of my behalf with my creditors. The rate reductions are allowing a more expeditious reduction in debt and a commensurate increase in my credit rating. Thank you to all the persons who have been my credit counselors for all of your hard work!

I have my credit cards consolidated with them for last 30 months and i have about 20 more months go to clear all my CC bills (It was $24000.00). They have been very transparent during the entire process and always been reliable to me. I wish i will never have to consolidate my credits in future but i am ever in a situation, i will definitely choose them again for the same reasons. I am very thankful for Debt Wave, they have took at list one of my stress away.

I just completed paying off over $16k in credit card debt in 3.5 years with the assistance of DebtWave. They were super helpful and communicative anytime I had questions, and I would probably still be in debt without their help. My credit score is so much better than it was when I started, and I feel like I would still be paying this off if I didn't have their help. I've recommended DebtWave to many people and can't thank them enough for the services they provide.

Three years ago I was in overwhelming debt. DebtWave Credit Counseling consolidated my credit card debt into one monthly manageable payment. They included most of my wife's credit card debt also. They negotiated better deals for me and I have been able to zero out several accounts. The counselors at DebtWave are always helpful and pleasant when we communicate and the online accounts are easy to access and manage. I recommend that anyone with a credit card debt challenge talk with DebtWave.

One of the smartest things I have done since my retirement is to enroll with Debtwave Credit Counseling. I was skeptical at first but it didn't take more than one month to realize that they only had my BEST interests at heart. I have been able to reduce my outstanding debt from $30,000 to $8,000 in 2 1/2 years. I will have everything paid off within the next 14 months. If you value your credit rating and find yourself in trouble, the best thing you can do for yourself is join with them. They do all the work dealing with your debtors, etc. THANK YOU Debtwave!

More than 30 months ago I realized I needed assistance to relieve the credit card debt that I had accumulated. I made a call to Debtwave and was promptly given a representative who was knowledgeable and courteous who went over several options in detail to help with my issue. They placed me at ease and assured me that with patients and time all would be taken care of. Thanks to Debtwave and their team, I am almost free and my credit score and credit has been redeemed. I would recommend this company to anyone who would need assistance with financial issues. Take it from me, I could not have been in better hands. Thank you very much.

I have been with DebtWave Credit Counseling for 2& 1/2 years. I have one creditor left to pay off and it will be done by next Sept. or Oct. 2022. I wasn't sure at first, when I called to talk with someone at DebtWave Credit Counseling, but if has been one of the best decisions I have ever made. Their staff if very pleasant, knowledgeable, and takes time to explain things to you, so you'll know exactly what is going on. I couldn't of ever paid my debts off in this amount of time. It would have taken me years and cost me more in the long run, because of interest. I will not hesitate to recommend DebtWave Credit Counseling to any who has a lot of debt and needs help getting it paid off. They will work with your creditors and set a payment plan that works for you. Do not hesitate to call them if you need help. Thank you DebtWave Credit Counseling; I am sincerely grateful.

DebtWave and the entire staff have been nothing but kind, empathetic, professional, and helpful in my time with them. They took a scared and uncertain person who was way over her head in debt and allowed me to pay that debt off on time and with dignity. I would and have recommended them to anyone who is in the position of need. I have had the best experience ever in paying off this debt and would love to recommend getting in touch with them before any other program. You will not be sorry you did so. I worked with Christopher M 90% of my time with DebtWave and he is the nicest, most caring person. Working through debt is frustrating, frightening, and embarrassing, Chris and the team of professionals kept me informed, updated, and thoroughly satisfied with my service through them. If you need help, please consider them, they are amazing. Thank you DebtWave for all of your efforts!

Debtwave has been tremendously supportive and helpful throughout the entire process and I am nearly done with my debt payoffs thanks to their no nonsense and transparent planning. I feel like I had a very great system of communication from my counselor and even when adding additional creditors a while back, they made the process easy to follow and were very respectful and helpful. I am closer to being free of credit card debt because of Debtwave's well structured and targeted approach. Most of my interest rates were cut to less than half and some to zero percent. Without their assistance it would have taken me over a decade or more with high interest rates. I expect to be done in 36 months total instead or slightly longer depending upon the current pandemic and any potential unforeseen circumstances. Either way, I am grateful to this program and exceptional staff for their guidance during my path to becoming debt free. Their newsletters are highly educational on building financial well-being and knowledge to stay out of debt in the future, additionally.

I have really enjoyed my entire experience with DebtWave Credit Counseling. After having my first kid and taking time off of a job where I couldn't take paid maternity leave, then having my second kid under the same circumstances, I ended up opening credit cards in order to pay for everything I needed while I had no income. I ended up about $19,000 in credit card debt. I had considered getting consolidation loans which still would've left me paying a substantial interest rate and so much extra money in the long run. It took years to even get that down to $16,000, which is where I was at when I came across DebtWave. I had 5 credit cards at 16%, 18%, 21%, 22%, and 26% interest. I was paying $500 a month to credit cards and barely making any progress. They were able to put me on a program where I paid them a monthly $240 and they distributed that payment to the creditors. They got my interest rates all dropped to between 4%-7%. I was able to make additional payments to the credit card companies here and there because of the over 50% cut in my monthly payment. It's 30 months later and I just paid off my last credit card. I hope to never be in that position again but things happen in life. If I ever need financial help for debt like this, I will absolutely be coming back to DebtWave. Genuinely, they saved my future. I had mapped it out before I started DebtWave and had I not called them, I would still be paying $500 a month right now and still would until it's paid off. That's a substantial amount of extra money that I instead can spend on my kids and the things they need. I appreciate everything that DebtWave has done for me.