Morrisons review: bullying bosses 121

when working over your allocated hours because they do not have enough staff employed to complete stocking the fixtures with stock do they still give you "time back" instead of paying you the overtime .and when you tried to take the time back time off you could not as no staff to cover you.this happened to us on the night shift at blackpool store for many years to sum it up it was working overtime without being paid.thank god not working there anymore and you all have my sympathies for working with such a dispicable underhand and incompetent management regime they employ.

I have been in Retail for 17 years now both management and entry level positions. Morrison's in Lutterworth I have been with for 2 months now and working night shifts it has been a real eye opener. Bullying staff is just the start and in all my working years have never come across poor untalented managers/supervisors like this. I have witnessed one chap with 10years service bullied to a point daily until he was constructively made to resign. I was called into the office with 2 others for poor standards of facing up and lack of speed, bearing in mind we have a relaunch in a day. My standards are exceptional and know its down to pressure from above but sorry no one deserves to be treated with lack of respect and spoken to like they are worthless. I made a point that one new appointed night managers spoke to me constantly in a derogatory way and their reply was, she is new...lol so that warrens it ok ! will put it in writing to HR as sorry there are some real issues that cannot be overlooked

I'm sick of personell mangers having a go at me for something that's not my fault just been told today I shouldn't have a locker and I should wash my own tops for work so why did they give me a locker in the first place the place is a [censor]ing joke I'm going to claim industrial injuries see how the like That it's they fault my back is knackered and they have a cheek too start on me I'm going can't hack this [censor] nomore

Dear Sam
Further to my letter dated 9th March and the meeting on 10th March, I have consulted with ACAS again and I write to advise that I am unhappy with the outcome of this meeting. Despite requesting in writing that a formal grievance be implemented, the informal meeting took place in an endeavour to rectify the problems. The fact that I was not allowed to go through all the points in my letter due to “not enough time”, has diminished my side of events. The fact that he claims to be young and still learning (at 32) and the fact that you told me he had been bullied as school are not relevant to the case. As someone who has apparently been bullied he should know not to do it to others. He has been put in a position of power and trust and he has abused these by his bad behaviour on several occasions.
No robust resolution was put in place to prevent a recurrence of Sam Meddle’s aggressive and bullying behaviour. Your suggestion that if it happens again I am strong enough to confront him is inadequate and inappropriate bearing in mind his reaction to you in the office before I even entered and his explosive and erratic behaviour on the shop floor. Even if he is being nice at the moment as you said he would, this does not give me confidence that he will not do it again or even target someone else .
There is also a strong element of unfair treatment here, a record of improvement for me but nothing for him. This unfair treatment in itself is a form of bullying Also I reiterate that I have not even seen the record of improvement or been furnished with a copy of it.
As the Employer Morrisons have a duty of care to employees and a liability to protect them from such treatment and deal with it effectively.
As I said in the meeting and in my letter, the way that this entire episode has been handled has been in the very least bad practice and your comment that only one Manager has been trained to deal with these situations clearly indicates a massive training issue and leaves a wide gap for error, misjudgement and ineffective resolution.
Had his previously reported behaviour been dealt with effectively, then this would not have happened. To just keep having a word with him has proven ineffective.
I now insist that this is dealt with as a formal grievance and some kind of mechanism be put in place to manage his anger, aggression and bullying.
Please do not again try to convince me otherwise.
Tina
12th March 2018

At 1, 30pm I visited the ladies toilets in store at Castle Bromwich. In the 3 toilets available none of them had any toilet paper, on checking the data sheet it hadn't been signed from 7.00 am, think this is totally unacceptable.
Philtrx@hotmail.com [protected]

I have experienced really bad customer service here yesterday and was refused service. I have been using this garage for years. You have turned it in to a morrisons local and yet it still has the same rude staff if you care please contact me and I explain to you.

i brought a bunch of green bananas on 30th november in morrisons store by the 1st december they had gone black do not understand why they have done that when they not even yellow yet.

Hi
Im very disapointed with morrisons diss store. Im the last 3/4 months i found more than 10 products out of date. Ive already spoke with employes, managers and still the same. Today happen again. Its very sad . I need to be carefull to not buy things out of date. Very very disapointed.

Hi i visited your store at Ealing broadway yesterday at 8pm to buy pizza Last 2 times i take my pizza without mushroom coz the stuff told me no stock, but Thursday 03-08-17 the stuff told me mushroom and bread out of stock, when i told them i will complain the service they told me if i come back after 5 mints they will arrange.

I work outside and within a week they have put me in to do a Sunday has they know I opt out of Sunday working and I am sick off tell them about that so I am not work this Sunday so I have done this before I am not going in to do it and I am not going to tell them I am not going to do it and I will lose 5 hours off my 16 hours contract

I'm not clear why you cannot poach eggs fresh the store. What you end up with are hard boiled eggs.

Date that rubber seal found in soup 18/12/2018.

Purchased a 600 gram container of Chicken and vegetable soup from Morrison store Hadleigh, Suffolk. sometime in December 2018.
After opening and warming up the product. the soup was dished up into two separate bowls and at the bottom of one dish a large Rubber Broken Seal was found.

Dear sir
For nearly a month now I have not been able to purchase gluten free self raising flour at your Eastbourne Hampden Park store, I appreciate it is the Christmas period but I have been in at four times and it had always been sold out.
All the best
Derek Tilley
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I did work as a lgv driver at Sittingbourne rdc. But recent shift changes upset not only me but most of the drivers. The office manager on nights couldn't care less about people's problems, so, after being employed for nearly 10 years I was forced to resign due to non care.

I have bought ice creams and they have been melted. They didn't store them how they should. I didn't get what i was paying for. It was half amount that it ahould

i had a meal in stratford morrisons caffe, lamb shank for 6 GBP - most terrible experience ever .. food was burned down

Linda bellis [protected]. 24 st Francis close Rotherham
Hi I bought this bread [protected]
Whilst eating a slice there was a stone in it
I could have broke my teeth on this
It makes you wonder how this is made
Why was a stone in my bread
Where could it have come from. Off the floor while baking. Or placed there Really not sure

one off your employers was very rund to me and my partern

I bought a 10 pack of bacon at Morrisons Starbeck today. Got home. Went to make bacon sandwiches for lunch. The bacon was semi frozen. It was on the chilled section. Never, ever has this happened before. Who freezes bacon and sells it as chilled. Absolutely furious.

Bought the best range, Somerset butter roast chicken breast two packet is this product, what a waste of my money couldn’t get a slice out it all broken up and the chicken was very wet . So dissatisfied as bought this as a treat.

We received chicken nuggets and chicken dippers but did not receive chicken poppers

At selby store

On the 22nd august

On 17 July 2022 at 14.00 I put £2 on my card I still have not received it Ihave rang up, been in store and emailed customer services no joy, it’s only £2 but I put it on a few times a month have stopped doing it because it’s not going on my card I have the receipt

Thanks Linda

I have been to Morrisons Loughborough today went for a wheelchair trolley was told there was none available as there r on order which meant we had to leave and to another supermarket I feel that this is unacceptable under the disability act

I have been over charged with these products! My receipt says a different price to the price shown on show.

This is not the first time it’s happened with this specific MORRISONS!

I would like this issue resolved.

I have a picture of receipt if needed.

I brought these products from

Date and receipt number.

15/10/2022

[protected]

Bag of salad as pictured bought in Totton store yesterday 21st Oct

On emptying bag of salad into bowl it was apparent that there was a rubbery ‘finger’ presumably from a machine within the pack

We sat in the cafe for 45 minutes waiting for a breakfast. The lady who came to the table was lovely and apologised as they couldn’t find the order in the kitchen she did give us a free cup of coffee. However when the breakfast came it was cold dried up and inedible absolutely disgusting! This was at 12.50 on the 23rd October 2022

I've just ordered my morrisons delivery for next tuesday. 25TH October when I checked out, I was charged for delivery, which I have already paid for, and the £10 voucher didn't work VOUO456934

Please can you rectify

M. Massey

35 Shawfield Lane

Norden

Rochdale

OL12 7RQ

Order [protected]

I have sent numerous emails re my delivery on Thursday 20th October.

During delivery driver noted one bottle of beer broken. Refund still not in account.

On emptying bags more broken beer bottles found some item ordered totally wet from beer.

Flour

Tea bags

Crackers

Beer

I sent emails with photos but heard nothing.

for the second time my order was cancelled after it was expected leaving my family without food or money,order was placed on the 28/10/22 at about lunch time was expected between 18.00 and 20,00 and was cancelled after 20,00 and money still hasnt been refunded

I have opened the packet and I was nearly sick!

I only bought this on Monday from the Weymouth store.

I knn my ow these things happen but ruined our lunch!

Short measure of petrol at swadlincote morrisons on 19 November 2022, I paid for £20 petrol, the gauge on my car went up only one bar, following day I tried sainsburys I put in £10 and I went from two bars to four bars ! I have been suspicious for about six weeks about morrisons petrol I will phoning them tomorrow.

I would like to create a product review but am unable to do so on the Morrisons Web site. My Internet searches show reviews exist but I am taken to product ordering which does not allow reviews.

The vape burns after a couple of vapes totally not fit for purpose

I’m fed up 10 minutes I waited to get out my drive to go to a very important meeting once again could not now I’ll have to wait six months for a new one you should train your drivers to have respect

I bought fresh pies from Morrisons Store in Warrington and they were not edible they were burnt and the filling was dry and not up to the usual standard! They absolutely terrible and can’t believe these would be sold in such a bad state, They should never have been put out on the front of the counter xx

Me and my partner went into Morrisons in hull no staff had been cleaning them toilets they absolutely stunk I walked into a cubicle and they really was [censored] all over the top seat and the back of the toilet seat plus all over inside rims of the toilet had to walk out I was actually sick

The fact that you don’t do refunds on alcohol is ridiculous I only purchased it 2 minutes before I realised it was wrong and you won’t return it is stupid

Store Spalding

I have josh opened up some belly pork slices to cook that I bought from Morrisons.

When I opened inside the packaging it says it's Aldi.

Can you explain this please. I can guarantee it would have been cheaper at Aldi

Also two allergies couldn't eat due to risk of it being the wrong ingredients

I bought a packed of 6 sugared ring doughnuts , when I got them home I found them to be a no filling full doughnut the ring was missing as was the sugar.. the only bit of this that’s right is the 6 and the word doughnut .. they are not ring and they are not sugared

Very plain and dry