Morrisons review: Staff

Whilst doing my weekly shop with my elderly father at the Burntwood store Staffordshire I encountered a problem with one of your staff members. Both my father and I were wearing our face masks and whilst down one of the isles your staff member walked past us saying "can you make sure your mask is over your nose please. I pulled my mask up and carried on shopping. The assistant was further down the isle, appearing to be watching us, she then comes storming up to us again and said"Can you pull your mask up and tell the gentleman as well ". I said"sorry it keeps slipping down"to which she responded with"well we all have to wear them including us (meaning herself). We then proceeded to the next isle which shortly after she appeared. At this point I began to feel she was watching and targeting us. To prove my point I went to the next isle to where she suddenly appeared from the other end, doing a poor job of looking busy.

I work for the NHS. I am well aware of the rules and the guidelines of COVID-19, to which my family and I adhere to at all time. I am not an anti mask, I don't object to it wearing a mask and I don't object to staff politely approaching me in a discreet manner and speaking to me politely about this. What I do object to is rude staff storming past making comments and talking to me like I am the enemy. What I object to is being targeted and watched in store whilst I shop and what I certainly object to is her comment to me to "tell the gentleman to put his mask up over his nose". The gentleman is a person in his own right and is not some dumb animal to be ignored a bypassed as if he wasn't there. I understand that they are doing their job and they have Government policies and procedures to adhere to, I to am wrapped up in policies and guideline, but this does not give people the right to be overzealous and rude. As I said I work for the NHS so I to am on the front line taking risk every day for the sake of others. I have never been rude to any patient and I always try to be discreet and polite, understanding people's struggles. We are in difficult times and we are all in this together.

I have shopped at Morrison for the last 20 years but can assure you that was definitely the last time I enter your stores.

Yours faithfully

Ms Griffiths