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Morrisons

Morrisons review: Till service

V
Author of the review
4:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I went to the pontefract branch tonight to avoid as much as possible the crowds, normally I will use the self checkouts either the longer ones for bigger shops of the smaller ones if I only have a few things in my trolley or basket, as there was only a few checkouts open with long queues and there was a queue for the longer self checkouts I went to the smaller ones as there was only 2 people using them, I went to the furthest one out of the way only to be pushed back through the way I came, past the other customers using the other checkouts on the order of the adviser who stated that passing people and joining the longer queues alongside stock that customers were trying to grab from was better social distancing measures, only in the last weeks it was ok but she told me that wasn't the case and smaller trolleys had never been allowed which isnt true she effectively calling me a liar disgusting behaviour I understand staff have had a bad time but treating customers with this level of contempt just isn't acceptable, I have always allowed for the changes and shown respect for your staff but this was disgusting behaviour from your staff, when my checkout played up she didn't bother not acceptable 😡😡

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  1. Morrisons Contacts

  2. Morrisons phone numbers
    +44 345 611 6111
    +44 345 611 6111
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    Customer Service
    +44 345 322 0000
    +44 345 322 0000
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    Online Shopping Enquiries
    +44 845 611 5000
    +44 845 611 5000
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    General Or Corporate Enquiries
    +44 845 611 5710
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  3. Morrisons emails
  4. Morrisons address
    WM Morrison, Hilmore House, Gain Lane, Bradford, BD37DL, United Kingdom
  5. Morrisons social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024