Mr. Tire review: Noise while steering the wheel

Sir,

I had a service work at Mr.Tire Location Davis Drive , Cary NC location. I had a very bad experience with the service rendered.

1. I had noise while steering the wheel and oil was leaking. They could not identify the problem. They replaced the Steering oil . That costed me round $300+

2. The noise did not go away, and it was still leaking, I visited again after a week. They suspected it was the Axle and that costed $500+ and changed the Left Axle and said all good.

3. After few weeks, I still had oil leak. Now they checked and mentioned the switch is broken. Now sure they broke it the process of checking ( as they never mentioned in earlier visit), They replaced the switch and that costed me another $300+.

I had already spent almost $1500 by now and still the issues are not resolved.

4. I visited again Mr.Tire again and now the top technician could not identify the problem. I had to explain to the technician, and he checked and said that Pump is giving way.

It took Mr.Tire 3 months with multiple visits to identify the problem. I am still seeing the noise while steering and oil leak has not gone.

I am totally disappointed with the level of service received and it costed me a top $$$ all the time.

Much appreciated. If I can get compensation with all the troubles that I encountered all these months

I am expecting prompt response from the higher management.

I will have to take next appropriate steps if no response and compensation is given.

Thanks,