Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Banks M&T Bank Mobile deposit/online access
M&T Bank

M&T Bank review: Mobile deposit/online access

C
Author of the review
10:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I will admit that I do not use my M&T account on a regular basis, but it’s always helpful to have a brick and mortar bank so I can deposit money when needed. I typically use the drive thru teller but that particular day I had no time before work and their hours are not convenient for me.. I used mobile deposit for the first time ever. One check was literally on the brink of expiring and the other was a 2 year overdue tax amendment. Both were advised to clear the next day. Hours after I deposited both, I received a text and was locked out of my account. The 800 number advised me to visit a branch with the checks and my ID to clear the matter (defeating the purpose of mobile deposit, but I obliged). Took time away from work to go in and they said they couldn’t lift the block. Called me a few hours later asking if I had documentation to prove the treasury check was real.. I came in again the next day, provided the documentation that was supposed to be emailed to whatever department was handling the block. I received a letter that following Monday from the bank saying they would hold my funds for 5 business days before clearing the checks. It has been atleast 14. Neither the bank nor customer service has any answers for me, my account is still locked and my money untouchable. This is unacceptable and once the matter is solved, I doubt I will ever bank with them again.

Desired outcome: Access to my account and funds.

More
Send message
Copy link
Report
0 comments
Add a comment

More M&T Bank reviews & complaints

M&T Bank - insuffiecent funds! 48
M&T Bank - scam and cheating 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
M&T Bank - cashing an m&t ck @ their bank 6
M&T Bank - legitimate insufficient funds! 10
M&T Bank - womanizer 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
M&T Bank - cannot cash government checks
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
M&T Bank - unlawful overdraft fees
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
M&T Bank - Savings account
M&T Bank - Customer service, deposits
M&T Bank - checking account and mortgage account. 2
View all M&T Bank reviews and complaints

  1. M&T Bank Contacts

  2. M&T Bank phone numbers
    +1 (800) 724-2440
    +1 (800) 724-2440
    Click up if you have successfully reached M&T Bank by calling +1 (800) 724-2440 phone number 0 0 users reported that they have successfully reached M&T Bank by calling +1 (800) 724-2440 phone number Click down if you have unsuccessfully reached M&T Bank by calling +1 (800) 724-2440 phone number 0 0 users reported that they have UNsuccessfully reached M&T Bank by calling +1 (800) 724-2440 phone number
    Customer Service
    +1 (800) 790-9130
    +1 (800) 790-9130
    Click up if you have successfully reached M&T Bank by calling +1 (800) 790-9130 phone number 0 0 users reported that they have successfully reached M&T Bank by calling +1 (800) 790-9130 phone number Click down if you have unsuccessfully reached M&T Bank by calling +1 (800) 790-9130 phone number 0 0 users reported that they have UNsuccessfully reached M&T Bank by calling +1 (800) 790-9130 phone number
    Online & Mobile Banking
    +1 (800) 724-6070
    +1 (800) 724-6070
    Click up if you have successfully reached M&T Bank by calling +1 (800) 724-6070 phone number 0 0 users reported that they have successfully reached M&T Bank by calling +1 (800) 724-6070 phone number Click down if you have unsuccessfully reached M&T Bank by calling +1 (800) 724-6070 phone number 0 0 users reported that they have UNsuccessfully reached M&T Bank by calling +1 (800) 724-6070 phone number
    Business
    +1 (800) 724-2224
    +1 (800) 724-2224
    Click up if you have successfully reached M&T Bank by calling +1 (800) 724-2224 phone number 0 0 users reported that they have successfully reached M&T Bank by calling +1 (800) 724-2224 phone number Click down if you have unsuccessfully reached M&T Bank by calling +1 (800) 724-2224 phone number 0 0 users reported that they have UNsuccessfully reached M&T Bank by calling +1 (800) 724-2224 phone number
    Mortgage
    +1 (866) 462-1156
    +1 (866) 462-1156
    Click up if you have successfully reached M&T Bank by calling +1 (866) 462-1156 phone number 0 0 users reported that they have successfully reached M&T Bank by calling +1 (866) 462-1156 phone number Click down if you have unsuccessfully reached M&T Bank by calling +1 (866) 462-1156 phone number 0 0 users reported that they have UNsuccessfully reached M&T Bank by calling +1 (866) 462-1156 phone number
    Mortgage Transfers
    More phone numbers
  3. M&T Bank emails
  4. M&T Bank address
    P.O. Box 844, Buffalo, New York, 14240-0844, United States
  5. M&T Bank social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all M&T Bank contacts
M&T Bank Category
M&T Bank is ranked 30 among 414 companies in the Banks category
#28 Scotiabank Scotiabank #29 CaixaBank CaixaBank #30 M&T Bank M&T Bank #31 Regions Financial Regions Financial #32 Standard Chartered Bank Standard Chartered Bank

Most discussed complaints

insuffiecent funds!
1
(opinions to this review)
M&T Bank Alternatives
Huntington Bank 248 reviews Hong Leong Bank 114 reviews Eastern Savings Bank 18 reviews Comerica Bank 60 reviews OCBC Bank 100 reviews