My Plumber Heating and Cooling review: All new plumbing and won’t finish job,

On May 10, 2023, Jason, the master plumber came to my house and gave me an estimate. The estimate was for doing all the rough plumbing and finishing all the work including installing a new bath tub, new toilet, and a new sink in the bathroom. In the kitchen, all the rough plumbing was done waiting for the sink and the faucet drain lines and traps to be installed. I chose the plumber, Jason, to do the work because he told me he could start it next week, but it took 3 appointments to finally get him to start the work. For 2 of the 3 appointments, I was told that Jason is sick. He started the work without pulling the permit with the town. When I called the town to see if the inspection was done, they told me that Jason never pulled the permit. On May 24th, I paid another installment. Per segment #2 of the contract, services A100 “I returned and turned water on. All water is on with no leaks. We will have work inspected next week. We will return to set fixtures and collect final payment.” On May 30th, when I called the office of the plumber, they told me they want me to pay more money and would not finish the job until I paid them more money to pull the permit, and get the town inspector to inspect the plumbing. I paid another installment. In total, I have paid several thousand dollars and per contract, I owe hundreds of dollars when the plumber is done installing all the items mentioned. On the 2nd week in August, I called the plumber, requesting that they come out to finish the job.

CANCELLATIONS:

My first appointment was August 25th.

My next one was August 31st.

The following one was September 5th.

The next one was September 6th.

The last cancellation was September 8th.

My pending appointment is for Monday, September 18th per Casey. The reasons given to me by the plumber’s office included Jason is out of town, Jason is still out of town, Jason is working in Rochester, and Jason is on a more important job with a main break.