My Tickets to India’s earns a 4.5-star rating from 8 reviews, showing that the majority of customers are exceptionally satisfied with booking experience.
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Replied
My Tickets to India - Horrible service
I am filing a formal complaint against British Airways and Myticketstoindia.com for refusing to issue a refund for a flight booked for my mother, diagnosed with terminal breast cancer. Despite providing all necessary medical documentation, we are caught in a loop between the airline and the travel agency, each directing us to the other. My mother, Neelam...
Read full review of My Tickets to India and 4 commentsMy Tickets to India Complaints 7
Replied
Airline ticket fraud
I purchased a ticket from My Tickets to India on June 23, 2023. On the day before flying Sept 12th I discovered that a part of the Departure Ticket was missing. I called the coutomer care line several time and when I told them the problem they just hung up on me. The departure portion from Chennai to Doha was missing. I was told that this portion was deleted. This ticket was for a Priest. A missionary Priest with limited funds and I am 84 years old. I had to repurchase a ticket from the airlines for a Departure from Chennai to Doha at the cost of $625.00. This is a fraud and I want a refund. Fraud is not right. The original showed the Departure from Chennai to Doha then to Dallas and on to Fort Walton. Just plain Sinfull.
Desired outcome: Refund of $625.00
This complaint has been resolved automatically due to user's inactivity.
After a thorough investigation, it appeared that your calls to the customer care line inadvertently led you to a different agency that impersonated Qatar Airways. This agency unlawfully charged you $625.00 for the ticket.
We deeply regret the distress this has caused you, especially considering your status as a missionary priest with limited funds and your age of 84.
Here are the steps we have taken to address this issue:
- We have informed you of the fraudulent activity and advised you to contact your bank to inquire about the possibility of a refund for the $625.00 that was wrongfully charged.
- We want to assure you that we are fully committed to assisting you throughout this process. Please do not hesitate to reach out if you require any further information or assistance related to this transaction.
Once again, we are sincerely sorry for the distress this incident has caused you. We hope that you are able to resolve the matter with your bank and recover the wrongfully charged amount.
Thank you for your understanding, and we appreciate your patience as we work to assist you in this matter.
Warm Regards,
Team MyTicketsToIndia
We extend our deepest apologies for the inconvenience you experienced with your recent ticket purchase. We understand how important travel plans are.
Please know that we are actively looking into the case and are 100% committed to resolving it promptly. However, we have very limited information for now. Kindly grant us some time to investigate the issue and get back to you with a better understanding of the entire situation.
You are right when you say, “Fraud is not right.” We totally agree with you here. It’s never right. And we are ethical people who never do wrong. (Well, never intentionally. Humanly unintentional wrongdoings are an exception).
Rest assured, we’ll work diligently to rectify the situation.
Warm Regards,
Team MyTicketsToIndia
Replied
Flight Ticket booking from USA to INDIA
Having bad experience with this agency, these people booking via Europe ( USA to India ) where most of countries need transit visa when there is expired visa. Don’t waste your money booking reaching this agency. You are not getting cheep tickets from them. Go for legit portals like Expedia or booking.com. Last year October I booked ticket from this agency paid $10300 ticket + additional $1500 for changing mortifications for route but I have drop my travel last minute. Now those $10300 with them ( When I called airless they said we are not having your money) . This year planing to book in June but . At the this time Air India from Chicago Chennai showing $7800 for 4 passengers for 29th June and return 25th July but these people charged be $10300( which is with them) and again looks there is fare change i need to pay additional $2800.
If you don’t know how to deal with these people don’t go though this agency. Don’t waste your money and time.
This complaint has been resolved automatically due to user's inactivity.
Our travel executives had been actively trying to reach out to you for over a week to discuss the date changes and cancellation options available for your reservation. Unfortunately, we were unable to establish contact with you. As a result, we sent you an email detailing multiple options and explanations regarding the applicable costs associated with the airline policies.
We want to emphasize that the airline fare comprises various components, including mandatory charges, that we cannot waive in the existing scenario. Flight prices are dynamic and subject to change, and we strive to provide the best available fares to our customers. However, due to the ever-changing nature of the industry, fluctuations in prices are beyond our control.
At MyTicketsToIndia, we value your satisfaction and take your concerns seriously. We believe in working together to find a suitable solution. Therefore, we kindly request you to reach out to us at your earliest convenience, or alternatively, we can schedule a call today itself, whichever is more convenient for you. By collaborating, we can explore options that align with your needs and work towards resolving the situation.
Once again, we apologize for any inconvenience caused and assure you that we are committed to addressing your concerns and providing a satisfactory resolution. We appreciate your time and understanding.
Warm Regards,
Team MyTicketsToIndia
Replied
cheating buisiness
i updated my review again with details:
flight price on potal are just for showoff. the reviews are fake, they go for unitedairline not international flights i see the other reviews comments too which are not flexible for travel for me the same.
Everyone please stop thease cheating buisiness
they are cheater dont go with them, price is high, please book you slef
here is my booking, i was booked 2 months before with anyday option before july 31, still flight prices are low but your employeers are gave me a high price, told flight are no avaialble after today all blufmasters.
this is first time i am booking flight, if i book my self would got price of below 1000$, but your employers are give me for local flight price of 1560$, service should be customer best price not cheated
This complaint has been resolved automatically due to user's inactivity.
We looked into the case and found that your booking was confirmed with an agreement and authorization letter. Now, you are looking at the prices after two months of booking with changed dates and asking for a price match. It’s impossible to do so. Flight prices are dynamic and fluctuate a lot. But because it was your first time booking the flight, we really wanted to help you.
We are all humans and are aware of the panic attacks one gets while booking international flights. Hence, we offered you certain discount coupons on your existing booking. We really wanted you to have a great experience and not associate negative emotions with your first international travel experience. It’s sad that our help was neglected with a sore reaction.
Yours is a non-refundable ticket and we can’t process a full refund on a non-refundable ticket. However, we did what we could by offering decent discount coupons so your experience isn’t ruined, but you aren’t ready for that. We feel sorry that you don’t want to be helped. We’d love it if you give us a call to resolve this.
Also, trust us when we say that the reviews aren't fake on Trustpilot or elsewhere. Each of the review-collecting platforms is authentic that takes strict action against reviews collected via fake means. The flight prices on the website are genuine too. Having said that, we’ll still like to help you out.
Warm Regards,
Team MyTicketsToIndia
Is My Tickets to India Legit?
My Tickets to India earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for My Tickets to India. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
My Tickets to India resolved 100% of 7 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
A long registered date for myticketstoindia.com can be seen as a positive aspect for My Tickets to India as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of My Tickets to India's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Myticketstoindia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Myticketstoindia.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
My Tickets to India as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
According to our analysis, My Tickets to India appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
Several positive reviews for My Tickets to India have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Myticketstoindia.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from My Tickets to India.
However ComplaintsBoard has detected that:
- My Tickets to India protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Replied
Not disclosing business class trip limitations
Booking Reference: 2JESVA (Business Class legs: ORD-BOM and BLR-ORD). May 25, 2022.
Below is the itinerary that I received from Rupendra at MyticketstoIndia regarding our trip to India. I am very disappointed about how MyticketstoIndia arranged the trip and not disclosing the limitations. We faced the following three issues on our return trip:
1. Our first leg CCU-BLR was by Indigo, which refused to check in our luggage through ORD. We had to collect out luggage at BLR and recheck.
2. Furthermore, Indigo refused to honor our up to 32kg each for 2 checked in luggage per passenger, total 128kg for 2 passengers. Indigo allowed only 50kg total. We had to pay for over 30kg excess luggage.
3. Our first leg was at 7:55 pm on May 25 and we performed Covid test on May 24 @ 10 am. CDC guideline is one day prior to departure date. At BLR Lufthansa refused the negative test results citing it was prior to one day limit because BLR-FRT flight was at 3:05 on 26th. Lufthansa found no reference of the CCU-BLR flight in their system saying as per Lufthansa our journey started at BLR, which is false. We had to go through the trouble of getting retested at a cost and suffer from the trouble of exiting the airport, associated uncertainty, and the stress of missing the flight. Although we finally made the flight, we went through a very tense time.
With a business class ticket paying about 3 times the economy class we expect smooth travel with good services. However, Rupendra and her supervisor completely failed to disclose these obvious problems, which as passengers we were kept completely in the dark. This experience will force me look for other agents when I travel to India later in the year and disclose to others.
Thanks,
Sankar Bhattacharja
--------------------------------------------------------------------------------------------------
Your trip Booking ref : 2JESVA
Check trip itinerary
Traveler
1. Sankar Bhattacharja
2. Gitalakshmi Mandal
Monday, 11 APR 2022
Airline Booking Reference :
2JESVA
LH 431
Lufthansa
Check-in
11APR, 04:00P
ORD (1), Chicago
12APR, 07:20A
FRA (1), Frankfurt
08h 20m (Non stop)
Class : Business (P)
Tuesday, 12 APR 2022
Airline Booking Reference :
2JESVA
LH 760
Lufthansa
Check-in
12APR, 01:40P
FRA (1), Frankfurt
13APR, 12:55A
DEL (3), Delhi
07h 45m (Non stop)
Class : Business (P)
Wednesday, 13 APR 2022
Airline Booking Reference :
YFBVN
AI 887
Air India
Check-in
13APR, 07:00A
DEL (3), Delhi
13APR, 09:05A
BOM (2), Mumbai
02h 05m (Non stop)
Class : Business (Z)
Wednesday, 25 MAY 2022
Airline Booking Reference :
T
6E 6314
Indigo
Check-in
25MAY, 07:55P
CCU, Kolkata
25MAY, 10:25P
BLR, Bengaluru
02h 30m (Non stop)
Class : Economy (Y)
Thursday, 26 MAY 2022
Airline Booking Reference :
2JESVA
LH 755
Lufthansa
Check-in
26MAY, 03:05A
BLR, Bengaluru
26MAY, 09:00A
FRA (1), Frankfurt
09h 25m (Non stop)
Class : Business (P)
Thursday, 26 MAY 2022
Airline Booking Reference :
2JESVA
LH 430
Lufthansa
Check-in
26MAY, 10:45A
FRA (1), Frankfurt
26MAY, 01:00P
ORD (5), Chicago
09h 15m (Non stop)
Class : Business (P)
Other information
ADULT FARE IS USD 4389.96 INCL TAX
TOTAL FARE IS USD 8779.92 INCL TAX
TICKET IS NON REFUNDABLE ANY TIME
DATE CHANGE IS USD 450 + FARE DIFF IF ANY
2 CHECK IN OF 23 KG + 1 HANDBAG OF 7 KG + 1 LAP
Desired outcome: Very disappointed!
This complaint has been resolved automatically due to user's inactivity.
We deeply apologize for the delayed response to your review. Our team recently came across this platform and we regret not addressing your concerns earlier. Please be assured that this delay does not reflect the level of service we strive to provide.
We sincerely hope that our team members have since been in touch with you and have worked towards finding a suitable solution. We understand the inconvenience and frustration this situation may have caused, and we are fully committed to addressing our clients' concerns and ensuring timely resolutions.
Thank you for bringing this matter to our attention, and please accept our heartfelt apologies once again.
Best Regards,
The MyTicketsToIndia Team
We deeply apologize for the delayed response to your review. Our team recently came across this platform and we regret not addressing your concerns earlier. Please be assured that this delay does not reflect the level of service we strive to provide.
We sincerely hope that our team members have since been in touch with you and have worked towards finding a suitable solution. We understand the inconvenience and frustration this situation may have caused, and we are fully committed to addressing our clients' concerns and ensuring timely resolutions.
Thank you for bringing this matter to our attention, and please accept our heartfelt apologies once again.
Best Regards,
Team MyTicketsToIndia
Replied
Flight canceled due to covid-19 and no refund given-plus lies
On 18th Feb ticket from US to Chennai was purchased with insurance for travel on 25th March 2020. After many calls to both MTTI and the Qatar airlines offices, it was determined that MyTicket to India both lied to me about refunding my money, and attempted to get me to pay even more money for a refund. Qatar says that there is no such policy. I'm now out $1485. oo and no idea when this fake company plans to do anything to resolve this issue in a fair legal manor. I will be taking this up with each and every possible contact available to me in an effort to recuperate the funds paid, yet never refunded. This is no way to treat people just because you are in crisis with your business. NEVER use a travel agent! Call airlines or book online with airlines directly. This is just wrong on every level and I do intend to make a very comprehensive push towards getting my money back.
This complaint has been resolved automatically due to user's inactivity.
We would like to apologize profusely for not responding to this review before. Our team just discovered this review platform and wants to assure you that this delayed response is not reflective of the level of service we aim to provide. Having said that, we hope our team members followed up with you and offered you a solution.
Please accept our apologies for any inconvenience and frustration caused by this situation. We are committed to addressing our clients’ concerns, thereby ensuring prompt resolutions.
Warm Regards,
Team MyTicketsToIndia
Replied
Refund for cancelled flight in India not received
I had made a booking for travel in India through your agency and payment was made using US American Express card. One sector, Kolkata to Guwahati on Spice Jet flight SG 3347 on 27 Jan 2020, PNR GGQBRH was cancelled as this was an evening flight and not suitable for my trip to Kaziranga. This was done through your agents in India and with agreement fro Spice Jet. Spice Jet says they have credited you the refund. I have contacted your agents in India several times starting from 29 Jan to 12 Feb. Talked to several agents, Ajit, Prasanth, Varun, Ravish, Rohit, Tabrez etc to name only a few whose names I have noted down. They all promised call back and resolution. Todate, nothing has happened. I am still awaiting my refund. Please follow up and respond. Thanks.
The above domestic flight in India on 27/1/2020 was cancelled as your agent had booked an evening flight not suited for my travel to Kaziraga. Cancellation was done through your agents in India and with Spice Jet. Spice Jet informed me that refund was made to your agency. I have spoken to several agents in India regarding this refund, starting from Jan 29 to Feb 11. Agent names: Ajit, Prasanth, Varun, Ravish, Rohit, Tabrez to name only a few. Issue remains unresolved. Kindly follow up and advise resolution action. Thanks.
This complaint has been resolved automatically due to user's inactivity.
We want to offer our sincerest apologies for not responding to this review before. Our team just discovered this review platform and wants to assure you that this delayed response is not reflective of the level of service we aim to provide. Having said that, we hope our team members followed up with you and offered you a solution.
Please accept our apologies for any inconvenience and frustration caused by this situation. We are committed to addressing our clients’ concerns, thereby ensuring prompt resolutions. Please trust us with that.
Warm Regards,
Team MyTicketsToIndia
Replied
flight ticket
On 7/7/2018 I bought a flight ticket from Qatar airways through a travel agency (My tickets to India), the cost was $2050.00. My reservation code is ‘OMFS8E'. According to 1st issued ticket my travel date was October 4, 2018. On 13th of September I was trying to change my travel date on 19th of September 2018 due to some serious medical issue of my wife. One of the travel agents help me to get date changed ticket for 19th of September and asked $1100.00 for that. I paid that money and I got confirmed tickets. Suddenly after two hours I got a mail from same travel agent that airline charged wrong amount for date change you must pay $734.00/ticket which I denied. On 13th of September they canceled my both ticket (4th October/19th September), which cause a serious loss to my wife. Now travel agency denied giving refund and pushing me to take alternate date. According to my wife's doctor we had to fly that week or after two weeks. I asked travel agent to keep my original ticket because date change never happen (according to them). They had no answer, I never got reliable answer about my refund or ticket. Then I bought alternate ticket and flew to India on same day.
On October 2018 travel agency offered me open ticket for same booking, only mentioned date change penalty will be waived off but I must pay fare difference. They made many confusions about open ticket too; they have never answered. Unfortunately, since last year I was very busy for my wife health. I have contacted with them again for that ticket and they were asking me absurd amount to change ticket. I denied paying that much because being a student I do not have much money. At last My tickets to India admit their mistake and ready to pay half amount of fare difference, but no further date change or cancellation will be allowed.
I like to ask few questions in this matter, first, date change is a crime for Qatar? They are superior, so, they can do anything they want. Why I am not able to get refund? Or why they are very strict about that booking, although it was not my mistake. If I asked these questions to travel agency, they are saying airline mistake. If I am trying to contact airline, airline is saying contact travel agency. Can you please let me know where can I go for that misconduct?
Being a student $2050.00 is lot to me, I had to travel to India with alternate ticket for this mistake. Since last year I am in trauma and mental pressure for that. I asked Mr. Girsh Sharma, CEO of My tickets to India which does not works for me. I have all proof of mail conversation which I can provide. Previously travel agent asked me Dr's certificate, which I have provided, but they have concluded that it does not prove that she can't travel on 4th October. This signify that I did a serious crime by attempting date change.
Thanks
Souren
This complaint has been resolved automatically due to user's inactivity.
We would like to apologize profusely for not responding to this review before. Our team just discovered this review platform and wants to assure you that this delayed response is not reflective of the level of service we aim to provide. Having said that, we hope our team members followed up with you and offered you a solution.
Please accept our apologies for any inconvenience and frustration caused by this situation. We are committed to addressing our clients’ concerns, thereby ensuring prompt resolutions.
Warm Regards,
Team MyTicketsToIndia
They are grabing money from customers. They are not telling rescheduled flight details telling [censored] and asking money for new booking or fare difference
Souren,
It is unlikely that such your complaint can be satisfied anywhere.
If you wish some one to investigate the case, you need to submit the details, such as, in minimum:
-your full nmae and rsdent address
- the correct authority or the court in your place of the residence or of travel agent,
- description of the events in timely manner,
- to attach the final eticket and receipt, issued by the travel agent
- your explantions, why the travel agent is guity in the lack of the services related to your exact payment / change of the contract (eticket),
- what do you need in the result -= your exact claim(s) to your unidentified travel agent.
The international air ticket is valid 1 year, upon other shorter condition is stated in the text of the ticket.
Overview of My Tickets to India complaint handling
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My Tickets to India Contacts
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My Tickets to India phone numbers+1 (844) 444-3067+1 (844) 444-3067Click up if you have successfully reached My Tickets to India by calling +1 (844) 444-3067 phone number 0 0 users reported that they have successfully reached My Tickets to India by calling +1 (844) 444-3067 phone number Click down if you have unsuccessfully reached My Tickets to India by calling +1 (844) 444-3067 phone number 0 0 users reported that they have UNsuccessfully reached My Tickets to India by calling +1 (844) 444-3067 phone number
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My Tickets to India emailsinfo@myticketstoindia.com100%Confidence score: 100%Supportgirish@myticketstoindia.com98%Confidence score: 98%leads@myticketstoindia.com97%Confidence score: 97%marketing
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My Tickets to India address2nd Floor, Plot № 16, HSIDC IT Park, Panchkula, 134109, India
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My Tickets to India social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 10, 2024
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