Mypurmist’s earns a 4.1-star rating from 9 reviews, showing that the majority of users are very satisfied with their handheld steam inhalers.
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My Mother asked for
My Mother asked for
Mypurmist as a gift. I was very skeptical. However she loves it and says shes sleeping better. Even my Grandma reports she is coughing less in the am. I'm glad I gave it a try.
Instant results
I am a physician and I have been using mypurmist for a few years for my sinus issues and allergies. It works instantly, clears up the sinuses and helps you breath better keeping the lungs clear and also helps expel any collected bronchial secretions easily.
I paid about $150 for the mypuremist personal humidifier
I paid about $150 for the mypuremist personal humidifier and it really did work quite well. The website also does say that the mypurmist will work with distilled water as well as their own branded water for sale on the site. I found it easier to just buy arrowhead distilled water. The only concern I had with it was the little red light did not light up when I turned it off. The mist was really warm and it did help my sinuses. I wish it was battery powered and more portable so I could take it with me. I think one of the key features of this device is that the water itself is never too hot and therefore can be used safely on children. That is a rare feature in personal steam humidifiers.
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Pros
- Drug-free sinus relief
- Instant steam therapy
- Portable and handheld
- Easy to use design
- 99.97% germ-free vapor
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Cons
- Higher cost compared to competitors
- Limited product range
- Dependency on proprietary accessories
- No significant technological edge
Mypurmist Complaints 2
My "POOR" Mist. I do not recommend this product
I will first mention that I always follow and read the manufacturers instructions before I use a new product and before I store it away. This product was no different. I used it once to basically test it. I stored it away back in the box and when I needed to use it for real, the red light just flashed and never stopped. I went through the troubleshooting over and over. Waited a few days and tried again but same problem. I called customer service and they walked me through the steps but same results. Since it was just out of warranty (no more than a few weeks) they wouldn't offer me any compensation
And apologized. The person did say they would talk to management because of the limited use and because the warranty had just expired they would be back in touch with me but I never heard back from anyone. I am now proud owner of a $200 landfill item. I need to throw it in the trash now because I get sad and when I see the box sitting in my office. I sit by the phone and every time it rings I think to myself "It must be them"! But it never is. I feel like I got beat up. Please folks, don't do what I have done. Consider purchasing the other brand.
Good idea; poor implementation; woes service
As others have said, it is good when it works But, as they have also said,, it doesn't work or stay working for long.
My first one I bought at full price at Target. It worked the first time, but then I put it away and it failed the second time, maybe around warranty's end (had already lost the receipt). However, I did do use reverse osmosis water in it (which the instructions implied would be OK), and it had had a few gentle knocks (but nothing severe), so I chalked it up to that. Although I still felt it was much more fragile than it ought to be for the cost,, I managed to find another corded unit at Target eventually; this time it was (apparently) just before the release of the cordless version, so it was slightly (but not much) cheaper; maybe $129 instead of $149still expensive. That unit worked first time and also stopped working the second time, but eventually revived by letting it sit around filled for a few days. I only used store-bought distilled water in this one, Fast forward a couple of years and I've used it occasionally and it is admittedly still OK, but for me it still doesnt' help as much as a hot shower or as much as I'd like for the cost. I decide I like the cordless one, but don't want to risk/shell out another $150, between my experience and reading pretty much on-line in many places that the fragility hasn't improved much. So I found one new in box on ebay. It was DOA, and it did appear to be unused when I got it. Service initially said they'd fix it but when they found out I got it on e-bay, it was not an authorized dealer, so they refused. They suggested it might be old or counterfeit. Old? The product's only been out less than or around the two years they now want to warranty you! Counterfeit? OK, I'm willing to send them back the unit to inspect (not that I'd necessarily trust them, but that's reasonable to ask). I had given them the serial, and I subsequently got the date and place of original purchase from the seller (which was the current year, 2019, at Walgreen's, which was an authorized dealer), although not the receipt. That should have been enough for them to at least consider it might be legitimate, but I feel they just wanted an excuse to not stand behind a product which has a proven record of poor design and frequent failure. They suggested I ask for a full refund from the seller (not reasonable; the seller had fulfilled their part of the deal) and they would give me a "discount" on a new one. I decided not to send good money after bad.
Incidentally, although it is helpful, it isn't as good as a hot shower for me, so its utility even at best is marginal for me, hence my further reluctance to spend more $. Maybe this one will fix itself too (although it doesn't seem to behoping they might release a new firmware version and updating it will reset things, but who knows). YMMV.
Caveat Emptor!
Is Mypurmist Legit?
Mypurmist earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Mypurmist has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Mypurmist has claimed the domain name for mypurmist.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Mypurmist.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Mypurmist.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from Mypurmist, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- Mypurmist protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Mypurmist has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Mypurmist
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Overview of Mypurmist complaint handling
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Mypurmist Contacts
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Mypurmist emailscare@mypurmist.com100%Confidence score: 100%Customer Servicetechsupport@mypurmist.com84%Confidence score: 84%Support
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Mypurmist address1130 Burnett Avenue, Suite P, Concord, California, 94520, United States
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Mypurmist social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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