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MyScore.com review: Credit monitoring service and identity theft alerts

D
Author of the review
2:30 pm EDT
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I started the service for myscorenow Membership 6/14/2023 and canceles the same day after being charged the 1 dollar fee for the 7 day trail. As you can see and the service was active until 6/14/2023

Canceled: Credit Monitoring

Cancel Request Date: 6/14/2023

Membership Active Until: 6/22/2023. I was under the impression that I wouldn't be billed after this but unfortunately I was charged for July and attempted to reach the company by email and customer service number to no luck. So I put a freeze on my debit card to stop any further charges and continue to reach out to myscorenow to no avail. And as of today the company is still trying to charge my debit card for services

Myscorenow attempted to charge me today

$29.99 09/09/23 charge declined

$29.99 09/08/23

charge declined

$29.99 09/01/23 charged declined

$29.99 08/31/23 charged declined

$29.99 08/30/23 charged declined

$29.99 08/14/23 charged declined

$29.99 07/14/23 charged me account without my concent

and they're still trying to charge me but I was smart enough to do some background checks on the company... If my account is not cancelled within the next 24-48 hours I will be making a formal complaint withthe (BBB) Better Business Bureau. You have false advertising giving a telephone number to reach customer service but instantly a voicemail States all correspondence goes through email. So why say the consumer your availability as 7 days a week on the customer service help line. And you also have multiple divisions on the same company sell the same crap with different names... Myscore

Myscorenow , Myfreescore, Myfreescorenow

helpmycreditreport, and about 7 other names and many more affiliate sites. Ive seen close to 45 reviews all complaints with your 1 ā­ rating and horrible customer service. I'm getting Big Scammer Vibes so please delete my account again and stop trying to charge my debit card šŸ™šŸ¾

Desired outcome: Cancel subscription

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  1. MyScore.com Contacts

  2. MyScore.com phone numbers
    +1 (855) 492-0879
    +1 (855) 492-0879
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    Customer Service
    +1 (423) 244-0167
    +1 (423) 244-0167
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    International
  3. MyScore.com emails
  4. MyScore.com address
    169 W 2710 South Circle ā„– 202A, Saint George, Utah, 84790, United States
  5. MyScore.com social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024