MyTrendyPhone UK
Reviews and Complaints

I looked on their site & found a Samsung A52S priced at £245.60.

However, as it was late at night I decided to order the next day.

The next day I received an email with a picture & price £245.60 & was advised that I had items in my basket, I went to my basket only to find that the phone had jumped in price from £245.60 to £286.00 ie a price increase of £40.40.

Regards Frank Reeves

I returned my phone case for a refund and still haven't been refunded.

It was returned on 03/01/2020 at 16:24

I have a certificate of posting it to you from Post Office at Velmore SO53 3GA, as signed for 1st class with reference number WM871007383GB

to 112c at post code IP75EL, and it was delivered on 06-01-2020.
Service used:
Royal Mail Signed For™
Signed for by: MUSCHAMP

Delivered: 10:03am

Please refund me the phone case amount.

I stupidly bought a phone case from mytrendyphone without reading the reviews. It was much cheaper than anywhere else. After being told my order was dispatched, i wait over a week, but no delivery. I need the cover to protect my new phone, and have nearly damaged it several times now. I ask them what happened- they say they were not sure if I had given the right address and have not yet dispatched it! Weird that they didn't contact me, and they had my correct address in any event. There customer service was very weird too. They were very causal about it, made up inconsistent lies as to their attempts to contact me, and didn't seem to care at all. Alarm bells. Then I check the reviews and see that this has happened to so many people with variations in the excuse. They steal people's mobiles, their money and they don't deliver. It's clear that the positive reviews are fakes. I think if they do actually deliver, they will send you some junk that isn't what you ordered. This scam company also runs other scam businesses selling car parts (again they either don't ever deliver, or send you some junk). People have been stupidly waiting months and never had anything delivered, just empty promises and nonsense lies and pathetic excuses. Avoid like the plague. Paying cheaply for nothing is not a bargain! Their scam is to tempt you with the price, but you will never receive anything, or if your lucky, a piece of worthless junk that doesn't fit your device! They will probably close down and open another scam website.co.uk so BEWARE

MyTrendyPhone has extremely slow service. I sent them my iPad for a repair. It fell on the floor and screen was completely smashed. They said they'll fix it within a week. So I sent them the device and one week later received nothing back. When I contacted MyTrendyPhone they said they need more time. More time for what? It's not that difficult to replace the screen! They had my iPad for over a month and I have no idea what they were doing with it. Glad I received it back. Terrible slow service!

I have sent them my phone for repair over three weeks ago. MyTrendyPhone told that I have to pay in advance so I paid. First time they said then need about a week to fix it but that did not happen. When I contacted them they said they need more time.
They have my money and my phone and it seems like they really don't care. I'm not sure when will I get my phone back.
They keep telling me some obvious lies and that's all.

I sent them my phone because I needed to fix the broken screen. So I paid for the repair service and few weeks later they contacted me and told that my screen was fixed and my phone was on its way. When I received the phone I was shocked because the screen was still broken, so they actually took my money and did absolutely nothing! Contacted MyTrendyPhone again and demanded my money back. They refused and said that the screen was probably smashed during the shipment and that it was not their fault! Before sending the phone I made a picture, so when I received it back I compared it with the photo and it was the same damage! They never did anything and all the time lied to me!

I wanted to warn other people that the website www.mytrendyphone.co.uk is real scam. I tried to order phone from them, but they cancelled my order, ‘coz they didn’t trust PayPal and told me that it wasn’t safe. They provided their bank account ad asked to pay through Western Union. WTF? It was really strange, so I refused and cancelled the order. I wouldn’t recommend anyone to buy from them.

I recently contacted the customer services of the website www.mytrendyphone.co.uk. I asked if they could check my phone, and the rep told to send it to them. I paid money for the mailing and waited 3 weeks. Finally I got the phone back, but they didn’t tell anything about. All the problems remained and they did nothing. I only wasted money. WTF? I tried to get any reply from these jerks, but they ignored me and no one replied. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

I was looking for a trendy, nice phone for my girlfriend and ran against mytrendyphone.co.uk website. Before using it, I searched for negative comments and there were only few of them on the internet. These reviews didn’t stop me and I made order I neither got it in time nor two weeks later. I think that they simply removed most of negative reports and left positive ones everywhere. They are scammers!