Menu
For Business Write a review File a complaint
CB Bathroom and Kitchen National Bath Improper measurement of installing new shower
National Bath

National Bath review: Improper measurement of installing new shower

L
Author of the review
10:41 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Oct 17th of 2024 so the installers came to install. first thing we noticed they were suppose to cut the entry door lower than it was. we had to mention that, the installers stated they did not have it in writing. First error, miscommunication, we called the guy who did initial paperwork he at that point told them we were correct. So, they cut the bottom entry door as stated. Then the new shower floor pan, the installers stated that the pan was to small, we mention we were told by the initial that the installers would have to shorten the shower by some inches. So we didn't really want to allow that but the way it was explained is like it needed to be done, so we agreed. Than on of the installers stated and myself it probably because of what we told you about shorting the size of the shower. Which made sense to us, so the completed work for that day came back the next day with the correct size. Another miscommunication, that once they cut the panels for the walls they forgot to measure the entry door, they only measured the inside of the shower. which created another problem. Now they talking about cutting the top of our entry to so they can get the panels into the shower. We stated no, due to it now being in the agreement, also we have borders at the top of the shower entry and we cannot find that wall paper anymore. That means we have to put new border around the whole bathroom. This is going to cost us more than what we wanted to pay. This is Friday the 18th so our shower we not get completed today. We were not able to use our shower the whole weekend. Oh they did mention about cutting our panels in half to fit into the shower I was like no, that we take the beauty of the panels with a seam in the middle of it. Monday they called with another solution they can cut it the panel at the top were it wouldn't be so noticeable. I was like ok, by then, Saturday the 19th we had noticed another problem which was the wall that the shower equipment had been installed that cracks and a indentment properly done to the pressure that was applied while putting the shower pipe equipment in the wall. So waiting on a proposal from the company to fix there errors, also for all the convenience they have costed us. And I am asthmatic, my bathroom is open with all the dust still there because we haven't been able to clean properly.

Confidential Information Hidden: This section contains confidential information visible to verified National Bath representatives only. If you are affiliated with National Bath, please claim your business to access these details.

0 comments
Add a comment

More National Bath reviews & complaints

National Bath - I recently had my master bath shower completely redone in my 32 year old manufactured home
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
National Bath - Needed to convert a tub into a walk -in shower in preparation of my wife and I getting older now
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
National Bath - We love our new stone wall shower!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
National Bath - Absolutely, I love my new shower
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
National Bath - National Bath Inc is an awesome company
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
National Bath - Fantastic results I love my new walk in shower
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
National Bath - The last week of May 2022 I sent a notice to National Bath that my wife and I would like one of their salespersons to call on us at home
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
National Bath - Chaz was fantastic!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
National Bath - ******* did a Great job ??
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. National Bath Contacts

  2. National Bath phone numbers
    +1 (813) 364-4413
    +1 (813) 364-4413
    Click up if you have successfully reached National Bath by calling +1 (813) 364-4413 phone number 0 0 users reported that they have successfully reached National Bath by calling +1 (813) 364-4413 phone number Click down if you have unsuccessfully reached National Bath by calling +1 (813) 364-4413 phone number 0 0 users reported that they have UNsuccessfully reached National Bath by calling +1 (813) 364-4413 phone number
  3. National Bath emails
  4. National Bath address
    5625 W Waters Ave STE A, Tampa, Florida, 33634-1226, United States
  5. National Bath social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2024