On Oct 17th of 2024 so the installers came to install. first thing we noticed they were suppose to cut the entry door lower than it was. we had to mention that, the installers stated they did not have it in writing. First error, miscommunication, we called the guy who did initial paperwork he at that point told them we were correct. So, they cut the bottom entry door as stated. Then the new shower floor pan, the installers stated that the pan was to small, we mention we were told by the initial that the installers would have to shorten the shower by some inches. So we didn't really want to allow that but the way it was explained is like it needed to be done, so we agreed. Than on of the installers stated and myself it probably because of what we told you about shorting the size of the shower. Which made sense to us, so the completed work for that day came back the next day with the correct size. Another miscommunication, that once they cut the panels for the walls they forgot to measure the entry door, they only measured the inside of the shower. which created another problem. Now they talking about cutting the top of our entry to so they can get the panels into the shower. We stated no, due to it now being in the agreement, also we have borders at the top of the shower entry and we cannot find that wall paper anymore. That means we have to put new border around the whole bathroom. This is going to cost us more than what we wanted to pay. This is Friday the 18th so our shower we not get completed today. We were not able to use our shower the whole weekend. Oh they did mention about cutting our panels in half to fit into the shower I was like no, that we take the beauty of the panels with a seam in the middle of it. Monday they called with another solution they can cut it the panel at the top were it wouldn't be so noticeable. I was like ok, by then, Saturday the 19th we had noticed another problem which was the wall that the shower equipment had been installed that cracks and a indentment properly done to the pressure that was applied while putting the shower pipe equipment in the wall. So waiting on a proposal from the company to fix there errors, also for all the convenience they have costed us. And I am asthmatic, my bathroom is open with all the dust still there because we haven't been able to clean properly.
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