Navy Federal Credit Union [NFCU] review: All around banking with any of their services

I had some money deposited into my checking account and I transferred $500 into my savings so that I could participate in their NRewards Secured credit card that they recommended for me to do I was approved however once I finished with the transfers and deposits the froze my account not giving me access to none of my funds remind you I’ve been a member for 90 days and never had an issue with them until I had a large amount of money directly deposited into my account then all of a sudden they want to freeze my account and requesting ID and documents to verify my address I send them front and back of Oregon drivers license and utility bills rental insurance and auto insurance which is what they have asked for so I call them today was placed on hold for 1 hr and 30 min and finally talked to someone in the security department and I then was told I need to go to their website and fill out a form so that they can release my social security number which is going to hold my access to my money even longer so I told them I have no issue doing this however they need to release the funds that I have in my account because the funds was given to me for relocation due to DV and I was suppose to had paid the security deposit and the move in cost which I could not do because I had no access to my funds so now my chance to escape out of this deadly situation has ended because the abuser returns home tonight and I have not been able to access the funds to the new landlord so they gave me an additional 48 hrs to pay but I’m not going to be able to because they told me in order to get my funds in my account they would have to send me a cashiers check and that would be for the money that’s in my checking only but I need all of it including the $500 that I put in savings for my secured credit card since I can’t use the card until they decide to lift the freeze which I don’t have no understanding on any of this freeze of my accounts but I’m now still on hold because I told them I want every dime of my money and that’s the bottom line and they can do all the research about me they want but don’t hold onto my money while you want to conduct your investigation because if they had any doubts about anything they should had conducted their investigation before I had money deposited into their account so now I’m back on hold which totals a time of 2 hrs and 15 min so far and no telling when they come back in the phone so I’m pretty much done with Navy federal credit union because I don’t appreciate the fact that their actions had put my life in danger because I was giving the funds to remove myself from this abusive and toxic situation and all of the steps I had to take to do this was just ruined because of their actions to freeze my account so now it going to be a dangerous situation to even try to move out with my property because the abuser isn’t going to allow me to leave without a fight so now my life is still in danger and explained this to them and it did not make any difference so I can’t do business with anyone that Doesn’t care if I lose my life or not