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CB Fintech Neon
Neon
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Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Neon
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
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Neon
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4.3 1 Review
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Neon Reviews 3

How is Neon’s rated by customers?

Neon’s earns a 4.3-star rating from 3 reviews, showing that the majority of customers are very satisfied with banking services.

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12:00 am EDT

Neon Mixed Experience with Neon

My experience with Neon has been a mix of good and not-so-good. The user-friendly app and quick account setup were positives. However, customer support needs improvement as response times were slow. The card design options are limited, and fees could be more transparent. Overall, an okay experience for basic banking needs.

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  1. Pros
    1. Zero Monthly Fees: Enjoy banking without extra costs.
    2. Full Digital Interface: Bank anytime, anywhere with ease.
    3. High Yield Savings: Maximize earnings with competitive rates.
    4. Instant Spending Notifications: Stay informed on account activity.
    5. Innovative Credit Solutions: Access personalized credit options.
  1. Cons
    1. Limited International Services
    2. No Physical Branches
    3. Focused Mainly on Brazilian Market
    4. Relatively New, Less Proven Track Record

Neon Complaints 0

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Is Neon Legit?

Neon earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Neon stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Neon's reputation as a trustworthy leader in their field. Customers can rely on Neon's services, assured they're dealing with a highly reputable and fully legitimate company.

Neon has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Neon.com.br has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Neon.com.br has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Neon have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

About Neon

Screenshot Neon
Neon is a Brazilian digital bank offering a range of financial services. Their products include personal and business bank accounts, credit cards, and investment options. The platform provides a user-friendly app for managing finances and aims to simplify banking with efficient, online solutions.
How to file a complaint about Neon?

Here is the guide on how to file a complaint or review about Neon on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don’t have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, positioned at the top right corner.

3. Writing the title:
- Summarize the main issue with Neon in the 'Complaint Title' section.

4. Detailing the experience:
- Guide users on key areas to mention in the complaint, including transactions with the company, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Remind users to attach any relevant supporting documents without including sensitive personal data.

6. Filing optional fields:
- Utilize the 'Claimed Loss' field for financial losses and the 'Desired Outcome' field to specify the resolution sought.

7. Review before submission:
- Emphasize the importance of reviewing the complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Instruct users to submit the complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Advise users to check regularly for responses or updates related to their complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to assist users effectively in filing a complaint or review about Neon on ComplaintsBoard.com. Remember to use simple language throughout the guide.

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    Nov 18, 2024
Neon Category
Neon is ranked 14 among 21 companies in the Fintech category
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