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CB Hospitals and Clinics Netcare hospital account
Netcare

Netcare review: hospital account

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Author of the review
5:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I underwent an operation on 25 April 2019. I was suppose to report to the hospital at 12:00. Authorisation was obtained for a one day stay in the hospital. I was discharged the next day before 1:00. The hospital charged me for 2 days. Both my medical aid and the Gap cover insurance is of the opinion that I should only have been charged for one day. I have been in contact with the hospital's accounts section both telepathically and by email. They are adamant that this is how their system is programmed.

Please assist.

Hospital customer no: [protected]

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    Nov 20, 2024
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Netcare is ranked 43 among 281 companies in the Hospitals and Clinics category
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