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Netevia Reviews 6

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Netevia I been using Netevia for my credit cards, but I switched to another company in July

I been using Netevia for my credit cards, but I switched to another company in July . Since then, I've been trying to cancel my contract, but they keep saying they can't find my account. However, they keep taking money from my bank account every month through direct debit. I've called and emailed them, but I'm not getting anywhere. This company is a big problem, and there's no one to talk to except to take my money. They have my account number, but they can't locate it to cancel it. Can you please help me resolve this as soon as possible? Thanks.

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Netevia Netevia is a company that I wouldn't recommend

Netevia is a company that I wouldn't recommend. I've been using them for over 2 years and at first, everything was fine. We didn't have a contract and they promised not to increase any fees. However, after a year, they started adding fees every month. When I tried to discuss these unreasonable fees with the salesman, they wouldn't answer my calls. When I disputed a payment, they didn't help me and I lost $260. They charged me during the pandemic from April to September , even though I had no income for my small business during that time. I called them numerous times to stop charging my account, but they never did. The most frustrating part was that they wouldn't answer my calls. When they finally did, I asked for my money back or to cancel my account in July. They refunded me from April to July in August, but then charged me $65.95 in August and $49.95 in September. They finally sent me a cancellation form in September, which I signed, but they still wanted payment for September. I had to dispute the August and September payments with my bank, but then the processing company, First Data, put me in collections for owing them $49.95 plus a $100 collection fee. I still haven't received my $65 back from August. These crooks are not fun to deal with! I'm going to file a ComplaintsBoard.com complaint against them, which includes Payment Club, Unified Payment, and First Data.

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Netevia Complaints 4

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Netevia I been tryna cancel my service for like 6 months now

I been tryna cancel my service for like 6 months now. Every time I call, I gotta sit on hold for hours. They said they gonna give me my money back but they never do. This company don't wanna cancel my service. I filled out forms and faxed them in, and still had to sit on hold for hours just to talk to someone. They finally cancelled my account but they ain't give me back the money they charged me for months I didn't even use the service.

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Netevia I got a call from the risk department on 07/10/2022 asking for invoices for some transactions I did

I got a call from the risk department on 07/10/2022 asking for invoices for some transactions I did. They said they were auditing my account, which was okay with me. But then, they got the invoices and the risk supervisor told me that another company said I was a fraud company. So, I sent statements from the merchant I used to use. Finally, she said we could continue to do business, but they would hold the *** dollars I processed in reserve and charge me an extra 5% reserve on top of the 10% I was already paying. I can only process *** in the account. Now, they held 2 more of *** from 07/18/2022 and 07/19/2022 because I received a chargeback. I want my funds that were verified from 07/010/2022 amount of *** and on 07/08/2022 amount of ***. Paperwork was submitted and the hold was released, but the risk department put it in reserve instead of releasing it to my account. This company is stealing from me and others. Please release my money and return it to me. This account was a 100% MOTO, and you guys knew this from the beginning. In 3 months, I've only had 2 chargebacks. Something has to be done! Why do small business owners like this? When I called them, they said the hold was still there from the ninth of July, but the risk department lifted the hold and told me I could continue to process under the guidelines I stated earlier. What's going on with this company?

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Netevia Netevia is a great alternative to other credit card companies that are cruel to small businesses during the COVID-19 pandemic

Netevia is a great alternative to other credit card companies that are cruel to small businesses during the COVID-19 pandemic. I had a bad experience with Unified Payment, which was a crook. I used them for more than 2 years, and the first year was fine. However, they started adding fees every month after one year, even though we had no contract and they agreed not to increase any fees. When I tried to discuss the unreasonable fees they added to my account, the salesman wouldn't answer my calls. When my customers disputed payments, they wouldn't help me out, and I lost $260. They also charged me during the pandemic, even though I had no income for my small business. I called them numerous times to stop charging my account, but they never did. They also wouldn't answer my calls, which was frustrating. When I asked for my money back and canceled my account, they refunded me for April-July but kept charging me in August and September. They finally sent me a cancellation form in September, but they still wanted payment for September. I disputed the charges with my bank, but First Data put me in collections and said I owed them $49.95 plus a $100 collection fee. I didn't owe them anything, but they waived the collection fee and still wanted me to pay $49.95. I told them I would pay by check but would file a ComplaintsBoard.com complaint to get my money back. I am filing a ComplaintsBoard.com complaint against Payment Club, Unified Payment, and First Data Merchant Service. I don't really understand their relationship, but I am against Unified Payment and want my money back ($115.85).

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Is Netevia Legit?

Netevia earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Netevia to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Netevia is known for their high standards and safety. If you're thinking about dealing with Netevia, it's wise to check how they handle complaints.

We found clear and detailed contact information for Netevia. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Netevia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Netevia.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Netevia protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Netevia My biz was closed in May , but Unified Payment LLC still charged me until Jan 2020

My biz was closed in May , but Unified Payment LLC still charged me until Jan 2020. Salesman said I only need 15 days notice to cancel, but they charged me from June to Sept 2019. I called them, but they hung up on me. After closing my bank account, I got a letter from a collection company saying I owed $656.04. I called Unified Payment LLC, they said my account didn't close until Jan 2020. I sent proof, but they said I have to pay $380 to save my account. They said I didn't return the credit machine, but I already sent it back. I offered to buy a new one, but they said no. I want my money back and bills cancelled.

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About Netevia

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Netevia is a leading provider of innovative payment solutions for businesses of all sizes. With a focus on delivering secure, reliable, and easy-to-use payment processing services, Netevia has quickly become a trusted partner for merchants across a wide range of industries.

One of the key strengths of Netevia is its ability to offer a wide range of payment options to customers. Whether businesses are looking to accept credit cards, debit cards, e-checks, or other forms of payment, Netevia has the tools and expertise to make it happen. This flexibility is particularly important in today's fast-paced business environment, where customers expect to be able to pay using the method that is most convenient for them.

Another key advantage of Netevia is its commitment to security. With fraud and data breaches becoming an increasingly common threat, businesses need to be confident that their payment processing partner is taking all necessary steps to protect their customers' sensitive information. Netevia uses the latest encryption and security technologies to ensure that all transactions are safe and secure.

In addition to its payment processing services, Netevia also offers a range of value-added features to help businesses streamline their operations and improve their bottom line. These include tools for managing recurring payments, invoicing, and reporting, as well as integrations with popular accounting and e-commerce platforms.

Overall, Netevia is a reliable and trustworthy payment processing partner for businesses of all sizes. With its focus on flexibility, security, and value-added features, it is well-positioned to help businesses succeed in today's competitive marketplace.

Overview of Netevia complaint handling

Netevia reviews first appeared on Complaints Board on Jun 14, 2023. The latest review I been using Netevia for my credit cards, but I switched to another company in July 2021 was posted on Jun 20, 2023. Netevia has an average consumer rating of 1 stars from 6 reviews. Netevia has resolved 0 complaints.
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  1. Netevia Contacts

  2. Netevia phone numbers
    +1 (877) 610-4729
    +1 (877) 610-4729
    Click up if you have successfully reached Netevia by calling +1 (877) 610-4729 phone number 0 0 users reported that they have successfully reached Netevia by calling +1 (877) 610-4729 phone number Click down if you have unsuccessfully reached Netevia by calling +1 (877) 610-4729 phone number 0 0 users reported that they have UNsuccessfully reached Netevia by calling +1 (877) 610-4729 phone number
  3. Netevia address
    3363 NE 163rd St Ste 606, North Miami Beach, Florida, 33160-4436, United States
  4. Netevia social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Netevia Category
Netevia is ranked 290 among 310 companies in the Web Services category

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