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1.8 4 Reviews
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Netfirms Reviews 4

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Netfirms Netfirms: A Terrible Experience with Server Switch and Customer Service

So, I gotta tell ya, I had a real bad experience with Netfirms. You see, one day outta the blue, my website just went kaput. Turns out, these guys decided to switch servers without even giving me a heads up. Can you believe that? I mean, come on, a little notice would've been nice.

Now, my site was down for a whopping five days. FIVE days! Can you imagine the frustration? I was losing potential customers left and right. So, I did what any sane person would do and called up their customer service. And guess what? I ended up talking to some folks from India. Not that there's anything wrong with that, but it just made communication a bit trickier, ya know?

Anyway, these tech support peeps couldn't fix my site. Nope, not even close. It was like they were speaking a whole different language or something. So, I had no choice but to hire someone else to fix the mess Netfirms had created. Can you believe I had to pay extra just to get my own website back up and running? Ridiculous!

Let me tell ya, folks, stay away from Netfirms. They're a real piece of work. Terrible company, I tell ya. They don't care about their customers and they sure don't know how to handle a simple server switch. Save yourself the headache and find a better web hosting provider. Trust me, you'll thank me later.

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Netfirms Netfirms: Your One-Stop Shop for Building and Hosting Websites

Netfirms got all the tools you need to get your biz up and running lickety-split. Whether you're starting from scratch or movin' on from another provider, their fancy website builder makes it a breeze to whip up some snazzy lookin' sites. If you're lookin' to set up shop online or get a website goin', Netfirms is your go-to. They got all the domain names and web hosting services you need, all in one handy-dandy spot. Check 'em out here: https://publishergrowth.com/software/netfirms#Description

Netfirms has got your back when it comes to buildin' a website for your business. They provide all the necessary tools to make it quick and easy. Whether you're startin' from scratch or movin' over from another provider, their advanced website builder makes it a piece of cake to create beautiful websites. No need to be a tech whiz, Netfirms got you covered.

If you're lookin' to start an online business or get a website up and runnin', Netfirms is the place to be. They offer a wide range of services, from domain names to web hosting. You can find everything you need in one convenient spot. No need to go searchin' all over the internet, Netfirms has got it all.

So, if you're ready to take your business to the next level, give Netfirms a try. They got the tools, the know-how, and the customer support to help you succeed. Don't waste any more time, get started today!

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Netfirms Netfirms Review: The Worst Experience Imaginable - Unbelievable Website Downtime and Shady Tech Support

Netfirms, oh boy, where do I even begin? Let me tell you, this has been the absolute worst experience I've ever had, and I mean it, no exaggeration here. Picture this: in the dead of night, without any warning, discussion, or explanation, they just went ahead and took our precious website down. Can you believe it? I sure couldn't. And guess what? It's been a whopping two days, and our site is still down. Unbelievable, right?

Now, let's talk about their so-called "tech support." Ha! What a joke. All you get is a bunch of people on the other end of the phone line, mindlessly repeating some pre-recorded nonsense. Good luck trying to reach someone who actually knows what they're doing. I mean, seriously, they don't even have a phone number or an email address to contact them. How convenient, right?

But wait, it gets even worse. Brace yourself for this one. Multiple experts in the field have confirmed that there was never, I repeat, NEVER any issue with our website. Can you believe the audacity of Netfirms? When these analysts asked for samples or headers of the supposed emails that were causing all the trouble, Netfirms flat out refused. Can you say shady?

I can't even begin to express how frustrated and disappointed I am with this whole ordeal. It's beyond words, really. Netfirms, you have truly outdone yourself in providing the worst service imaginable. I wouldn't wish this experience on my worst enemy. Trust me, folks, stay far, far away from Netfirms if you value your sanity and your website's well-being.

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Netfirms Netfirms: Unethical Billing Practices and Terrible Customer Support

This company, Netfirms, seems to have a knack for taking advantage of its customers. At first, everything seemed fine during my initial year with them. However, what I didn't realize was that they automatically signed me up for rebilling without my consent. Consequently, I was charged for the second year, even though I didn't want to continue using their services. Frustrated, I promptly removed myself from their auto billing system, hoping to avoid any further charges. Unfortunately, that didn't stop them from charging me for a third time.

When I reached out to their customer support, they claimed that their migration process had somehow deleted the record of me opting out of future billing. It's quite baffling how they managed to erase that information, yet conveniently retained my credit card details. To make matters worse, they are now refusing to provide a refund for the unauthorized charges.

Whenever I attempt to seek assistance through their website's chat feature, the agents abruptly end the session without offering any help. Their behavior is downright rude, as if they have been instructed to terminate the chat whenever a customer presents a problem. It's incredibly frustrating and leaves me feeling as though they are intentionally avoiding addressing the issue at hand.

If you enjoy being scammed and taken advantage of, then perhaps signing up with Netfirms is the right choice for you. However, if you value your hard-earned money and expect fair treatment from a web hosting provider, I strongly advise looking elsewhere.

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Is Netfirms Legit?

Netfirms earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Netfirms stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Netfirms's reputation as a trustworthy leader in their field. Customers can rely on Netfirms's services, assured they're dealing with a highly reputable and fully legitimate company.

Netfirms has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Netfirms.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Netfirms.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Netfirms as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Netfirms and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Netfirms.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Netfirms

Screenshot Netfirms
Netfirms is a reputable and well-established web hosting company that has been providing reliable and efficient services since its inception. With a strong presence in the industry, Netfirms has gained a solid reputation for its exceptional hosting solutions and customer support.

One of the key strengths of Netfirms is its robust infrastructure. The company boasts state-of-the-art data centers equipped with cutting-edge technology, ensuring optimal performance and uptime for websites hosted on their servers. This ensures that businesses and individuals can rely on Netfirms to keep their websites up and running smoothly, without any interruptions or downtime.

Netfirms offers a wide range of hosting plans to cater to the diverse needs of its customers. From shared hosting for small businesses and personal websites to dedicated servers for high-traffic and resource-intensive websites, Netfirms has a solution for everyone. Their hosting plans are designed to be scalable, allowing businesses to easily upgrade their resources as their website grows.

In addition to hosting services, Netfirms also provides a range of other features and tools to enhance the overall website experience. These include domain registration, website builders, e-commerce solutions, and email services. With these additional offerings, Netfirms aims to provide a comprehensive package that covers all aspects of website management and online presence.

Customer support is another area where Netfirms excels. The company understands the importance of prompt and efficient assistance, and therefore, offers 24/7 customer support via phone, live chat, and email. Their knowledgeable and friendly support team is always ready to assist customers with any technical issues or queries they may have, ensuring a smooth and hassle-free hosting experience.

Netfirms also prioritizes security and takes proactive measures to protect their customers' websites and data. They employ robust security measures, including firewalls, malware scanning, and regular backups, to safeguard against potential threats and ensure the integrity of their customers' websites.

Overall, Netfirms is a trusted and reliable web hosting provider that offers a comprehensive range of services to meet the needs of businesses and individuals alike. With their strong infrastructure, diverse hosting plans, additional features, excellent customer support, and commitment to security, Netfirms is a top choice for anyone looking for a dependable hosting solution.
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  1. Netfirms Contacts

  2. Netfirms phone numbers
    +1 (866) 317-4678
    +1 (866) 317-4678
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    Dec 10, 2024
Netfirms Category
Netfirms is ranked 21 among 158 companies in the Hosting and Web Design category

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