Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Computer Hardware Newegg Asus proart monitor fails to find/hold any display input
Newegg

Newegg review: Asus proart monitor fails to find/hold any display input

J
Author of the review
1:24 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Dec 27, 2024 I received a new Asus ProArt monitor purchased from Newegg on ebay. I hooked it up and it had problems connecting via the Display Port. I switched to HDMI and it displayed via the HDMI connection. So I shut down and re-hooked up the DP cord and this time it found it. After about a week, it would lose the DP input. I changed cords, did every kind of troubleshooting I could find but ended up just using the HDMI input as it was the only one that would work. 2 days ago, it started losing the HDMI input so clearly there is something wrong with this monitor. Other monitors work just fine with my computer.

Claimed loss: I contacted newegg to return the monitor. THey declined the return without any explanation.

Desired outcome: I want my $350 back.

Confidential Information Hidden: This section contains confidential information visible to verified Newegg representatives only. If you are affiliated with Newegg, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Newegg reviews & complaints

Newegg - if you get cheated in newegg marketplace, newegg won't help 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Newegg - online scam 41
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Newegg - refuses return, says item I sent them is not the one they sent me (but it is!) 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Newegg - very dissatisfied with the customer service at newegg.com! 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Newegg - do not buy anything as a gift from newegg 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Newegg - Defective Product and Unreasonable Customer Service from Newegg: A Review
Newegg - Newegg's Crazy Signature Requirement: A Customer's Nightmare
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Newegg - Terrible Customer Service from Newegg: A Review of My Experience
Newegg - Disappointing Customer Service Experience with Newegg: My Decision to Return to Amazon
Newegg - Newegg's Poor Customer Service and Refund Process
View all Newegg reviews and complaints

  1. Newegg Contacts

  2. Newegg phone numbers
    +31 807 1513900
    +31 807 1513900
    Click up if you have successfully reached Newegg by calling +31 807 1513900 phone number 0 0 users reported that they have successfully reached Newegg by calling +31 807 1513900 phone number Click down if you have unsuccessfully reached Newegg by calling +31 807 1513900 phone number 0 0 users reported that they have UNsuccessfully reached Newegg by calling +31 807 1513900 phone number
    +1 (800) 390-1119
    +1 (800) 390-1119
    Click up if you have successfully reached Newegg by calling +1 (800) 390-1119 phone number 0 0 users reported that they have successfully reached Newegg by calling +1 (800) 390-1119 phone number Click down if you have unsuccessfully reached Newegg by calling +1 (800) 390-1119 phone number 0 0 users reported that they have UNsuccessfully reached Newegg by calling +1 (800) 390-1119 phone number
    +1 (888) 863-1688
    +1 (888) 863-1688
    Click up if you have successfully reached Newegg by calling +1 (888) 863-1688 phone number 0 0 users reported that they have successfully reached Newegg by calling +1 (888) 863-1688 phone number Click down if you have unsuccessfully reached Newegg by calling +1 (888) 863-1688 phone number 0 0 users reported that they have UNsuccessfully reached Newegg by calling +1 (888) 863-1688 phone number
    More phone numbers
  3. Newegg emails
  4. Newegg address
    9997 Rose Hills Road, Whittier, California, 90601, United States
  5. Newegg social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 21, 2025
  7. View all Newegg contacts
Newegg Category
Newegg is ranked 11 among 432 companies in the Computer Hardware category
#09 ASUS ASUS #10 Logitech Logitech #11 Newegg Newegg #12 Hewlett Packard Enterprise Hewlett Packard Enterprise #13 Belkin International Belkin International

Most discussed complaints

My back-order, that is unlikely to be in stock for months, because there was a verification issue that could have been
4
(opinions to this review)
Newegg Alternatives
Softaken 1 review Errorkart 5 reviews For Sage Info 10 reviews Case Boss 15 reviews NATIVE INSTRUMENTS 8 reviews