Nike’s earns a 1.4-star rating from 1039 reviews, showing that the majority of athletes and sportswear enthusiasts are dissatisfied with gear and apparel.
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Nike running
I bought a pair of all black Nike Running shoes in the wide foot variety Back in December 2022 and within 2 weeks of wearing, the left one started squeaking from inside. Now the right one is just barely starting to squeak. SUPER annoying! I have several pairs of older (2-5 year) Nikes and non of them have a squeaking problem. Several forums are suggesting removing the insole and either spraying WD-40 or putting baby powder on/in the sole but mine are glued in. I don't think I should have to rip the insole out of a new pair of shoes and add a lubricant to keep them from squeaking. Is there a better way or am I out of luck?
Desired outcome: NEW pair of NON SQUEAKING shoes
Nike revolution 5
Hello I buy a nike revolution from flo turkey and its becomes damaged so I bring back to them they said we will examine and after two days I got a message that you can get a new pair of shoe from the store but when I go there they we don’t have in a stock you can get your refund or you can pay the difference for new pair of shoe. But now the problem is when I buy this shoe I was on sale and I buy for 470 tl now its price is 1350 tl and they pay me refund 470 tl. Why I get 470 tl if they don’t have stock its not my problem they have to arranged or give my old shoes back or if not then they have to compensate me with new shoe without any pay because its not my fault or issue that you don’t have in stock. So please help me in this matter I will be very grateful for you..
Danish
M600300119b308170002 [protected]@yahoo.com
running shoes
I purchased Nike running shoes - Model NIKE QUEST 6453/78378 (in November. I used it a few times (exaclty 6 times) and I noticed that the sole is coming loose. I went to the store but I couldn't exchange it because the date of purchase is over 60 days.
I would like to complain about the poor quality of the purchased product and get my money back. I may sent pictures of receip and the sole.
Desired outcome: I want to receive back my money and I would like to send it to Nike in order to improve the quality of this product.
Personalized name Chelsea youth football shirt
My sister in law ordered the above with my son's name on the back of the football shirt and number 9, the R in his name Jarvis came off and the yellow section stripes in the middle on the sides of the shirts started fraying and has run up the material, like a ladder in the yellow section and it looks terrible.
She said the shirt was more than £50 to order and personalised, I think she mentions £75, this was for his B Day roughly 6 months ago and he only wear the shirt once a week for football practice. Pls can you get back to me as we feel Nike should provide better quality for the price, and sports wear are mean to be durable as being washed allot and abrasion etc. Pls get back to me ai can send you the shirt to insect it yourself thanks
None of my details has been asked for so not sure how you will contact me my email address: [protected]@btinternet.com
Desired outcome: Refund so we can order a new replacement shirt or even any Nike product as not sure the shirt are good quality through our experience.
Poor service by Nike "brand" Mulund West Mumbai - Maharashtra
Respected Sir / Madam,
Myself Santosh, 1.5 or 2 Years back Myself and my Brother, we Purchased Nike Shoe from your Mulund west Mumbai - 400 078. Nike outlet, Costing approx. 8000 Rs
Yesterday on dated 25/12/2022 I went at your Mulund west Mumbai Nike outlet, from where I had purchased the shoes in the evening something around 4.00 Pm. I was explaining and telling my issue to Mr. Vikrant & Mr. Mahesh who were standing at the cash counter, Even I told them its not in warranty.
without listening to me and without answering me properly, they directly said,
"YAHA REPAIR NAHI HOGA" again I asked him in a polite way, sir you are not going to solve my problem or what, again he said the same thing "YAHA PE REPAIR NAHI HOGA" Even I told him that I had purchased a shoe from here only, but obvious if I am facing any issue, I will come here only. but again there was no proper response from Mr. Vikrant & Mr. Mahesh I just want to ask you, if a customer is taking a NIKE Shoe, which is an Brand & if he is facing any problem, so where should customer go?
Please do reply?
Because I am really unhappy with the service. I want my query to be solved & you must teach your staff also, how you must treat to your Valuable customer.
Because Customers are GOD.
Even I am working, we know the value of the Customers.
anyway, I don't want to go in detail, I just want my query should be solved at the earliest.
For any further clarification, Please contact on my below number
[protected]
Santosh
Mulund, Mumbai - Maharashtra
Sneakers Air Jordans
Purchased Nike Air Jordans after 4 months they are coming apart not what I expect from a 200$ pair of sneakers. After contacting Nike they sent me email info to return the sneakers for a voucher (not what I want after having issues with a 200$ pair of sneakers). I understand no receipt but at least replace them with same ones. After reading terms and condition there are too many factors out of my control that make me hesitate to send shoes back. Like if denied they destroy them, and no sneakers or credit sent. Not to mention I have to now pay for shipping so you can receive your defective product? Nike not a good way to promote your business what a disappointment.
I had an issue with Merrill work boots, I contacted company they asked for pictures I sent then and within 2 weeks I received a brand-new pair. Now that's a company that stands behind their products. Mind you they are 175$ boots.
T Shirts Nike Watts
I have been going to the Nike store in Watts, CA 90001, and was told that if I write to you and complain that there are no more "Nike Watts" T Shirts. Can you please let me know when you will be having more made so I can purchase about 6 of the Nike Watts T shirts. My parents grew up in Watts and they didn't believe me when I told them that you built a Nike Store in Watts, CA. Thank you for considering my request. Yours truly, Nike Customer Forever!
Gina Garavito ([protected]@hotmail.com) :)
Desired outcome: I would like to have more "Nike Watts" T shirts made and delivered to the store in Watts, CA, 90001.
football boots return invalid gift card sent
Hi i bought football boots for my son and they became faulty after a year i contacted nike assist at the end of october had to send them back for inspection on the 8th november i received a gift card to purchase some more ,so i put them in my shopping basket as there was a discount voucher of twenty five per cent off i tried to use the gift card to buy them and some shin pads and pay extra but the gift card said there was zero balance on it and said error , for one month i have been trying to get this sorted out to no avail so you have £108.00 of my money and my son is having to miss football as he has no boots, and to top it off my husband suffered a heart attack weeks ago tommorow and hes off work with just basic sick pay , they should be replacing this gift card immediatly not fobbing me off for weeks and ignoring my emails . im in the uk thanks from johanne read [protected]
Desired outcome: i want my sons boots replaced plus extra
Nike wear all day women shoes
Hi I bought Size 8 Nike wear all day woman's shoes that was white and black symbol that was on sale for 56.99 from Kohl's in Lynchburg Virginia 24501, I have always loved Nike company, but this time I only wore them 3 days and the sole fell off I tried taking them back to Kohl's they was very rude and not very nice, so I threw them in the trash and when asked for the receipt back the lady said it was not in the bag, I asked her for a copy and they refused
Desired outcome: Replacement shoes that doesn't fall apart
Tennis shoes
I’m 71 years old my daughter talked me into buying some great shoes, I always buy the less expensive but this time I listened to her! I purchased a pair of Tn Air tennis shoes at the mall here in Dallas Texas at the Arlington mall! Now it’s been about a year or more but the left shoe the last string holder tore off now I have to use the last whole and it causes me to not tighten them up properly! Because it cuts down the blood flow to my foot! A silly thing but is there anything you can do to help me out! Like a left shoe replacement?
My email address is [protected]@hotmail.com
Thank you
B Rothermund
Desired outcome: Replacement
No possibility to participate at the drops via SKRS.com
Hello ,
it's not the first time, when a pair of shoes comes out, via snkrs (app) DROPS
we must file in a valid Paiement card, and it's not possible, it's always says. '"impossible to validate the Paiement try again or use an another one " so of course we can not participate for the lottery of the shoes we want
will be sure that Nike as loose a costumer for Life. Thanks a lot. that via Nike.com it's not possible to resolved the problem. i can not join the print screen of the problem (word document)
it's a shame.
Ben
wrinkles in the shoes model: air force,jordan and Dunk
I bought one pair of Nike Jordan two weeks ago and a Nike dunk yesterday.
the shop assistant informed that
air force
Jordan
Dunk have an issue with the wrinkle after we wear the shoes.
she suggested to by the shield to protect the shoes.
I don't understand if it is a issue with these 3 model of shoes you don't provide the shield with the shoes at the same price instead of suggest customer to buy it separately?
Online Support
I placed an order for a pair of shoes and was charged for them via Klarna. Nike has no record of the order. I tried using the chat for help and was constantly disconnected and never actually helped. I have all three chat histories. They wouldn't even offer a discount for all my troubles. I still have a charge and no shoes. I am disputing the charge of course but don't really want to ever order via Nike again. I have always been a loyal customer and the support was definitely not up to par.
Desired outcome: It would be nice to get actual help and the very least a discount for all my troubles. I have to now dispute a charge and then hope they still have his shoes available if I am able to get the charge reversed.
Nike vapor max
I bought a new pair of nike Vapor max this would be my fourth pair. I don't wear them often. Maybe 6 or 7 times each. Expect this green and orange pair which is my favorite color way. I put them on last week and went to the mall after walking around a few hours, the bubble on each pair cracked and burst. After paying $220 and $230 plus tax each I feel robbed.
Desired outcome: Refund or replacement
Monarch shoes
I bought a pair of Nike Monarch shoes and at the start they were great. But, soon they started to squeak with every step. I tried the things online to try to fix (baby powder under the insole and even new insoles)... and it help temporarily. they are still squeaking and it is driving me crazy and others around me. I would like new shoes or my money back. Please let me know. Thank you
Desired outcome: New shoes or my money back
Issue with sold out shoes
Everytime I try to get some shoes are new releases such as the Nike dunk love black and white that drop today. I’m never able to get them but than there on Facebook, instagram, stock x, stadiums goods, goat, Amazon, and other shoe platform for more than the shoe is actually worth. I’m sick of y’all allowing these people to continue buying up all the shoes just for them to sell it for double the price. Something has to be done about this. It unfair to hard working people like myself to pay $200 for a shoe when y’all sell it for $90. I’m not the only person that feel this way. I’m about to make a group about these scams.
Desired outcome: Not selling to people that sell shoes for double the price and I want 3 pair of the dunk Nike low white and black. So bring them back in stock and allow people like myself to buy them.
AIR270 01VTBV73829JV
Air on my right shoe is significantly less than left that when i stand or walk i my right side goes down. ive been trying to submit a complaint for the past 3 months! i went to the store i bought them and they told me no to exchanging them
SIZE 10
01VTBV73829JV
UPC [protected]
AH8050-005
CN 280 92.5 0
my name is Faustino Martinez [protected]
faustinomtz01!gmail.com
Desired outcome: i would like to exchange for new pair
nike reax quality
I ordered two pairs of different nike shoes, the first was legend essential and the second was nike reax. Both pairs of shoes had visible glue under the shoe's sole and all around where the sole is attached to the rest of the shoe. Not to mention the quality overall just looks like cheap shiny plastic or almost like the shoe was 3d printed. For the amount of money that nike charges for shoes you'd think the quality would match. I am so disappointed. I returned the legend essentials but The reax i kept aren't even that comfortable.
Desired outcome: I would like a refund or a new pair of shoes sent to me that don't have visible glue under and all around the sole of the shoe
Long 26 yr story. But here it goes
@nike ….I have not bought a Nike product since 1996. My kids have been hounding me about Nike for many years and they have never owned any Nike products. Why you may be asking? It’s simple, you decided to not stand by one of your products (Nike air flights) that I sent back to you and written numerous letters to your corp office. (Paint literally rubbed off and if I stepped in a puddle you would hear swish noises from the “air” inside the heal )You made the decision to save yourself the 20.00 cost of goods rather than satisfy a unsatisfied customer. Your 20.00 savings has cost you at least 10000.00 in revenue that you would have gotten from me over the last 26 years. My kids are 19,16 and 15. No Nike for them. Also I must have told this story to countless people do we’re surprised. The reason I’m writing to you is because my son is a fencer and apparently Nike has the best fencing shoes out there,, not many options for this sport. Before I go ahead and buy Kempa or Adidas dartagnon, I promised I would reach out to Nike one final last time.
Aslon Varoqua
[protected]
[protected]@gmail.com
Desired outcome: Stand by your product. If you had done just that, I would have continued to buy nike.
Nike Manoa
It appears Nike is in the process of cancelling the finest boot ever made … Nike Manoa in haystack and brown( wheat)
This is a total shame as no other boot had a work boot look and toughness but the total comfort of a snug high quality sneaker and super light.
Why do some of the best products made get discontinued?
Please forward this to the CEO
Desired outcome: Keep in production as I love the boot in size 11 and brown/ wheat
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Nike Contacts
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Nike phone numbers+1 (800) 062-3550+1 (800) 062-3550Click up if you have successfully reached Nike by calling +1 (800) 062-3550 phone number 0 0 users reported that they have successfully reached Nike by calling +1 (800) 062-3550 phone number Click down if you have unsuccessfully reached Nike by calling +1 (800) 062-3550 phone number 0 0 users reported that they have UNsuccessfully reached Nike by calling +1 (800) 062-3550 phone numberMexico+1 (800) 811-6453+1 (800) 811-6453Click up if you have successfully reached Nike by calling +1 (800) 811-6453 phone number 0 0 users reported that they have successfully reached Nike by calling +1 (800) 811-6453 phone number Click down if you have unsuccessfully reached Nike by calling +1 (800) 811-6453 phone number 0 0 users reported that they have UNsuccessfully reached Nike by calling +1 (800) 811-6453 phone numberSingapore800 035 703 048800 035 703 048Click up if you have successfully reached Nike by calling 800 035 703 048 phone number 2 2 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Nike emailsnikefoundation@nike.com100%Confidence score: 100%Support
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Nike address1 SW Bowerman Dr, Beaverton, Oregon, 97005, United States
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Nike social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 15, 2024
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