Nike
Reviews and Complaints

Dear Sirs,

As a life long fan of and purchaser of many Nike products including my gym clothes, my husband and three sons football /rugby boots/trainers and clothing etc, I have always been more than delighted with my the quality and style of your goods.

On 12/09/17 I purchased your Maximum Support bra. It was the correct size (XL for DD/E) and the fit was very comfortable. I purposely bought maximum support for my size and proposed activity. I am extremely upset and dismayed with the results of my latest purchase.

I went for a run of about 5K but could not continue as the straps appeared to be rubbing and I felt sore and burning,

On my return home I was absolutely horrified at what I found!

The straps had chaffed my collar bone very badly causing horrific and painful sores.

I am unable to wear my seat belt properly and my bra and clothing continually rub against the sores due to their position.(I have attached photographic evidence). They are in such a position that I am extremely self conscious about them and they will take weeks to heal and may leave scarring.

To say I am appalled and devastated is an understatement. I have always bought Nike for the quality of the products but must seriously reconsider in light of this.

This is NOT what I expect of We Nike products!

I would appreciate a full refund, a written apology and an extra gratia payment in recognition of the pain caused and self consciousness as everybody who walks be by is staring at me upper body. This makes me feel terribly uncomfortable go out of the house.

I welcome your response

Yours Sincerely
Claire Bond
8 Magnolia Close
Drakes Broughton
Worcestershire
WR10 2AZ

some of the pictures are 2 weeks later ! and still raw and tender

I live in Killeen Tx, and there is a Nike outlet in round rock Tx about 45 minutes from me. I have spent two days traveling thereto try to buy shoes. Saturday I got there only to get there and find out your credit and debit system is down. I left a little miffed but understand the employees have no control over this. My husband asked me why I didn’t write a check, I hadn’t even thought of that. So Sunday 8 went back and the employees said they could not take checks either. Now I understand the credit and debit system being down through no fault of the employees, but how in the world can the6 not take checks? I understand these days everything is automated but 8 can’t believe in this situation that you couldn’t allow the old way of taking information down and accepting a check. Good grief has tecn9logy dumbed us down so much we don’t even know how to process a check without a computer. It’s bad enough cashiers don’t know how to count change back to you any longer. I love my n8ke shoes, but 8 ma6 end up buys s9 e new balance or reboks this time.

I have purchased 5 pairs of NIKE comfort flip flops and absolutely love them ... however, two of the pairs became very stinky ... I threw out my favorite ones ... the silver pair because I just couldn't wear them anymore ... but in August I mailed the other pair (orange with gray trim) back to your corporate office...I hadn't heard anything until now ... the mailman just delivered the flip flops I returned ... unable to forward ... very disappointed! I mailed them to Beaverton hoping I would get a quick response ...thank you for your time ...

Sincerely
Danielle Millan
[protected]
[protected]@msn.com

Hi guys,
I think you make a great product and I was about to purchase my new pair of shoes, down here in Oz but sadly I have made a decision not to buy your brand this time around.
As an Australian customer I am offended and hurt by the attitude of one of your sports sponsor recipients in the form or Bernard Tomic.
And his comments made in regards to his attitude towards the sport and lively hood that has served and given him so much.
I will no longer contribute to his financial gratification as a customer as a loyal customer of Nike if it means he receives money for disrespecting me as a customer and fan of your brand.
Then good bye.
Thanks Brett Bailey, Melbourne Australia.

I purchased two pairs of sneakers in March of this year. One being the Nike Flex Supreme TR4 training shoe. I intended to use this for mostly training at a gym with a little cardio and weight training. The second pair being the Nike Free 5.0 running shoe. I intended to use this pair as my primary cardio shoe. Not a distance runner but an avid walker, walking several miles a day. Within two months the running shoes nylon top had started to tear. Consequently I started to use the sneakers I bought for training as my primary walking shoe. Now 4 months from that point the bottoms of the training shoe have started to tear away and I cannot wear them without being afraid of injury. I never returned the first pair because I did not save my receipt and did not want to get store credit to get another pair when I was not satisfied. As a family we have always purchased our active wear at Nike. I am disappointed and feel that I have to find a new brand for our active wear purchases.

Hi! i ordered nike superfly ea sports football shoes and i ordered it on 21-09-2017 and i made the payment but when i saw my ioffer account after 24 hrs the order placed it was showing that ur order was cancelled and i click the option reopen or reorder what ever it may be... if my size is not there for product means please refund my money and i will buy another when the refund is processed.

I bought my Nikes less than 8 months ago from Total Sports, Liberty promenade store, Mitchell's plain, Cape Town South Africa. I am deeply Upset with the quality of the sneakers. It is the Nike air max Sequent. I very seldomly where my sneakers. About once or twice a week and not even for the whole day. This morning when I put it on to walk my daughter to school in made a funny sound. When I looked at my sneakers the left air bubble was cracked. This is not a wear and tear issue the soles of the shoes I still perfectly intact. I am deeply dissapointed I the brand and feel that I will never buy a pair of Nikes again for me or my child. This the first time I have this experience. I was wearing Nikes alI my life. I would be much appraicated if I can get a new pair.

I have always purchased Nike Airmax's because I love the style, comfort, and fit of the shoe, but the last 3 pairs I have purchased, each have busted an air pocket. I was understanding in the first 2 pairs since I had them for over 6 months, and did wear them to work almost on a daily basis. The last pair I bought at the end of May 2017, and wear them frequently to work. As of then they were fine, but last week, once again, the air pocket busted. I am very unhappy that this i keeps happening. I do not understand why I pay over $100 for a pair of shoes that continue to become faulty and unwearable. I feel strongly about the fact that I will never buy another pair of Nike AirMax's again. The quality has failed me 3 different occasions, and I refuse to pay money for an unsatisfactory product. I believe that I am entitled to a rebate for a new pair or a complete refund. I am tired of the name Nike letting me down.
My name is Destiny Hall
262 Native Circle
Benton, KY 42025
[protected]
[protected]@gmail.com

I am a single mother of 2 boy's. 15 and 17 both play football and for many years we have been buying nike clothes. But for some reason this year we are very unsatisfied with all 8 shirts. They have shrunk from LG to ex small it seems. We wash according to directions on the shirts. I just don't understand. At 20.00 a shirt this should not been happening.

Hi Mark,

This is Priscilla Herald, ive been a very loyal customer sinvebtge early 90s with Nike. I dont care for complainers, so its pretty important for me to be contacting u.
On August 4th 2017, i purchased the turquoise air max running shoes, ( $119.84)im usually an all white kick kinda girl..! Anyway loved the shoes, lots of compliments on them ..3 days later tge right air bubble..BURSTS..! I undersrand defects..i return those decide maybe im not small enough for a pair of air maxes..i exchanged for a pair of little girl fantasy pink black and white shoes..AGAIN super cute LOVED THESE SHOES ! 1 week to the day..the smaller air bubble in these shoes...BURSTS.! ONthe left side this time..by this time im frustrated..my selection at the Indianapolis Indiana locations are very limited (shoe carnival). But i manage to gind yet anotger pair that, R NOT, r not my 1st, 2nd, or even 3rd choice.. I had to SETTLE for a pait of NIKES that dont have the air bubbles..im not a big heavy woman..so the bubbles were poorly manufactured..ur. Company should have been more capable of mass producing a QUALITY SHOE.! Considering NIKE is a propaganda market and is CLEARLY no longer concerned with customers purchasing a MUCH MORE EXPENSIVE shoe BECUZ of quality. Im a single mom myself and 2 teenage girls and 2 teenage boys have wore nothing but ur brand since each were born.! I bought into and believed Nike was a little pricey but always defended ur company even promoting ur products..socks..clothes..shoes .everything Nike ..ur conpany employs people to market and praise Nike as i have.! Basically i feel like i was paying u all these years to lie to friends, family and even customers in stores that were between selection. I feel let down, foolish and taken advantage of by the lack of quality manufacturing ur company has clearly decided is acceptable. Im not illterate by any means i understand business. Yes mass manufacturing is going to have hiccups..but what r the odds of me purchasing from 3 seperate locations and getting defects everytime.? Seems like the poor quality is purposely intended so that the customer.(me) has to repurchase in just weeks or months. Ur basically forcing me deal with a product that i would never support had i known these r ur business ethics. Sorely disappointed in Nike ..i still love ur shoes and as bad as i hate to admit..yeah i will probably still have to buy ur product for my kids so they can keep up with the trends...so the third pair of running sboes the invigor womans black and white shoes..well seams on top by laces fraying and coming aprat at the poor quick and i can only imagine production based poor quality shoes have disgusted me..s
Espically after recalling several times over the course of 25 yrs how little minor details that are overlooked by ur inspectors are costing the American people and world wide population of NIKE wearing faithful customers a waste of money, time, and belief of getting what u pay for. I paid 110.84 for original paur of shoes. After this enlightenment, NIKE should in my opinon be sold at walmart, or any other greedy generic retailer. Nike is no longer exclusive or a pamper purchase ..Ur shoes have become cheap, poorly manufactured becuz of quanity over quality businesss sense.. I know this email is one of millions and my expectations are zero from what ive gathered so far. I will be overlooked but for my own peace of mind i needed to express the distaste and disappointment in a company that fooled me lied to ur entire customer base. Now im stuck in a pair of cute but not my choice or color in a shoe..and yeah somehow couldnt guve ur damn company another shot at a decent, quality shoe.. Lets just say i am still unhappy but atleast these cheaper reduced little boy mid top ball shoes is where i stop giving. [censored] a chance to win back my loyaltty and my hard earned money. Just simply impossible for a compa y to say what it means and mean what it says. Im done ranting ...sorry but i refuse to give ur company another red cent for shoes, i hate having to now at 40 yrs old have to TRY another brand becuz the shoes i really want r just going to self destruct within an unreasonable length of time.
Thanks for ur time.

My son is a kicker for his high school and we purchased 3 of the Nike Vapor one footballs and after he warmed up in a football game when it was raining the balls will no longer hold air. I'm fairly certain that these balls should be weather resistant. The balls were extremely expensive and they should hold up. I'm extremely disappointed as we now have to purchase new footballs for him.

I have been a Nike customer all my life now my kids are.
I had purchased my son a pair of Nike Roche. However, the size I purchase was wrong. I need to return them for an even exchange just in size 10.5
1. We can not walk into the store we are made to wait outside for 30 minutes while the employee allows people HE KNEW to walk in!
2. I find the ONLY pair of 10.5 Roche I tried to look inside all over sneaker for size could not find one.
3. I asked employees do I need to stand on this line that was WRAPPED AROUND the STORE because I have an EVEN exchange? YES I need to stand on the line!
4. Employees are walking around with hand held devices helping customers but could NOT help me for my EVEN exchange!
5. I had to stand on line for 55 MINUTES! For my simple even exchange!
6. I FINALLY get up to counter ask the girl to check the size, and guess what? The box said 10.5 but INSIDE the box was a 10.5 & 9 ! Two different sizes!
7. They looked for the match that took another 25 MINUTES!
8. I asked for a manager and he/she NEVER appeared!

So... for my EVEN exchange I was
standing on line OUTSIDE...then INSIDE... then again to find the CORRECT size! I am VERY unhappy as I am disabled with two Total Knee Replacements and I can NOT stand for very long! For a simple 5 minute at the most EVEN exchange I was there WELL over one HOUR then in much pain for the rest of the day! I will give a negetive review to all of the site as well as word of mouth as to how Nike treats there customers!

I purchased a pair of white Nike sneakers from sportcene South Africa Pietermaritzburg it's the exact same sneaker but the front of both sneakers are different and the store has no stock of them or refuse to discount me on such grounds it's really ridiculous I have to wear a pair of sneakers with two different fronts as 1 is big and the other small

I bought my sneakers from Kohl's about 2 months ago. They are walking/running sneakers. I wear them to work everyday. My work involves about 5 miles of walking per day...outside(where shoes are usually worn). I was very happy with the comfort of these shoes from the start. My issue is that they are all together falling apart. The material is separating from the sole almost completely on the front insides. I am very displeased with this. I acknowledge the fact that I walk a lot and that I am outside yet that was what these shoes were made for...correct? I also understand that physics will always breakdown things over time, but 2 months is totally unacceptable. These sneakers cost $60.00. Now they are trash...on their way to a landfill. This is not economical, sustainable, nor healthy for my state of being. I would like some type of compensation for this inconvenience on my feet and my everyday way of life that has been altered since I have learned that these shoes were headed to the dump so prematurely... Thank you for your time in this matter. Sincerely, Deborah Franco

Hello
These cleats were purchased for my daughter on July 18th. of this year (2017). The protective outer coating is peelingcoming off. These cleats started to show wear quickly and it getting progressively worse. The cleats were worn in practice and a couple of games so they should be like new.

In comparison, she has a pair of Nike Magista cleats that are about 2 years old and they appear to have the same outside material. These cleats are like new and show no sign of wear on the outside covering.

I think a $350.00 dollar soccer cleat should last longer than one month. We reached out to the store where they were purchased and they said that the "price does not indicate longevity, merely the quality of the materials and the technology used in construction". If the materials were quality and there was technology in the construction then the cleats should last longer than one month.

I have attached a picture and would also appreciate a timely response. I would either like the cleats to be replaced or be fully or partially refunded

Very disappointed with Nike's return policy. I order a pair of sneakers online and when arrived a week later they were a tad small. I simply wanted an exchange for a larger size. I took the shoes into a local Nike store and they informed me that the price went up $10 and I would now be charged the difference. This is absolutely ridiculous! Very shameful, Nike.

Hello,
As you can see from attached pictures, the shoe just came apart at the seam. The glue just peeled apart . The shoes have been worn but not enough to warrant it falling apart like that. I know Nike is a quality shoe and that's why I'm contacting your company. I would appreciate some type of reimbursement as the cost of the shoes were $40. 00 . Thank you Renee Call

I received sneakers as a gift for my exercise as I have lost 126 lbs and now have to exercise by walking and cross training. I was enjoying my gift as far as comfort until I felt discomfort and off balance in my walk only to recognize that the rubber on the heel is the right sneaker had fallen off. It seemed to have fallen off without me recognizing. Please see pictures enclosed. I just need you to know that there is a defect in this show and I'm troubled. I know my friend spent a lot of $ on this sneaker and I am frustrated.

Last winter I bought my first pair of Nike air Max's. I finally found a nice pair of casual, every day shoes. The reviews commonly used the words "comfortable", "good walking/working out shoes", and "perfect for every day wear". So I bought them and was really excited when I got them in the mail. (I waited until after winter to start wearing them so it didn't fall within the return period) After about two days, I realized how uncomfortable they were and that I had blisters forming on my heel (after wearing them for 2-3 hours at work). I figured it was my own fault and didn't get the right size/fit, so I got another pair, this time a size up. To try to break them in I wore them around the house and on quick errands. Yesterday I took my dog for a 45minute walk and my feet were HURTING. When I got home I took my shoes off and both of my heels were bleeding in multiple places. The shoes rubbed my skin raw. There is now blood on the shoes, so I definitely can't return them. I'm really upset and disappointed because now I've spent nearly $200 on shoes that I will never wear. I love Nike and have always favored them over other brands, but this has made me not want to purchase anymore, because I don't want to keep wasting money.

I was on holiday in the USA and decided to buy new Nike running shoes that I so desperately needed. I finally saved up enough of my own money and went to Nike Oceanside Store. I bought Nike Free Run.

When I went to another destination on my trip, which was quite far from Oceanside, I decided to open up my new running shoes to go for a run, and to my horror in the box there were two right-footed shoes.

I am really annoyed as Nike should have checked the box they had given to me when I bought it in the store.

I am not willing to give up and lose my money on these shoes. This money which i worked so hard to earn and save so I can buy these shoes.

I demand from Nike a full refund plus an extra pair of running shoes delivered to me.

Please contact me urgently otherwise I am going to take this further

[protected]@gmail.com
+[protected]