Nike
Reviews and Complaints

I did not purchase this shoe from Nike, but rather Champs Sports. However, this complaint is about the product rather than the store. This shoe is so uncomfortable to wear, my son wore it one day and now this shoe sits in his closet never to be worn again. Because he has worn it, it cannot be returned. I've lost $110 because this shoe is worthless. I've since read numerous reviews on this shoe, all the same complaint. After an hour of wear, feet hurt so bad you have to take them off. I assume that Nike is aware of this issue as the reviews are consistent and numerous. This shoe is the biggest waste of money. Nike and any store that sells this shoe should be ashamed. It's all about the money though, right? Truly despicable.

The issue that I have experienced was: I purchased a pair of cleats from soccer master. Cleats cost 315.00. we purschased the same size cleats we have always purchased. We only buy nike cleats and this probably are 20th pair. We have always purchased the same size. Even the sale rep stated that they were the correct size. after wearing the cleats they gave her horrible blisters. blisters that took a month to get healed. Tried the cleats again and same issue. We have never had a pair of nike cleats do this. when we returned to the store we were told that since she had wore them they could not return. Ok without wearing them we would not have known there was an issue. But they told us to contact nike directly and they should return with no issue. Well what a lie. Was told they were not responsible for blisters and the only thing they could do is give me a coupon for 20% off. Seriously I spent 315.00 and you want to give me 20% off. What an insult. Not to metion the amount of money we have spent on nike, we have done custom cleats. ordered special addition cleats. I am just so upset with this service. Nike states that they stand behind their product. Well I have really been let down.

I'm complaining about an associate by the name of Neco at the frasyer blv store in Memphis TN, today is my sons 3rd birthday I drove 45 mins to this store because I love to shop there but not anymore after I was embarrassed and escorted out the store when he told security that my 3 year old son was acting up his birthday is ruined because I was able to buy his shoes for his birthday because of the ignorance of the store mangers I mean he's 3 what possibly do that was that horrible

I have 4 teenage boys who have been dressed in Nike products since they were born. I have always been pleased until this past year when I purchased TWO Nike backpacks and EACH of them broke within 1/2 the school year on the zipper site.
I have photos of each backpack I can forward to you, but I am very disappointed because I've never had a problem with nike products in the past 18 years until now.
I'm hoping you can rectify the problem and make it right, these backpacks were $80 dollars a piece.
Thank you in advance for your help

Linda walck
Po box 312
Hamlin pa 18427
[protected]
[protected]@aol.com

Good afternoon, my 20 year old son purchased a pair of your nike air max 2016 size 10.5 in may or june of 2017. He works with children at an after school program and was playing a game with them when one of the clear bubbles on the bottom of the shoe popped causing him to injure his ankle. No hospital visit or break, just twisted, but i felt that you should be made aware of this problem so that maybe your company can make sure that no one is seriously injured from these shoes. My son is a big fan of nike and will continue to purchase your products, but we wanted to make sure that this defect is corrected. My son is only 190lbs and 5'9" tall. Not a very big kid to have had his shoe pop. Its kind of hard to send a picture due to it being internally, but if you would like i can send them to you if needed.
Thank you for your time and have a blessed day.

Shawn garrison
1472 n newton dr
dinuba ca 93618
559*393-6976
shawn.[protected]@aol.Com

My name is Wanderson Carvalho, I´m a lawyer from Brazil and a big fan and customer of Nike. Occurs that ten out of my twenty NIKE Shoxs “springs” are crumbling (peeling). And three out of these ten pairs and just BRAND NEW, that were barely used! The white one, I was using it for the third time and as I walked, the spring just tore apart and I almost felt.
I attached some photos on this message so you can see the damage in the products. As you can see, some of them are crumbling (peeling), and others are even tearing apart!
I want at least to repair my shoes or maybe Nike can exchange it. I bought all of them in Orlando´s outlet and I will be there again on 4th of September untill the 13th.

On August 15, 2017, I ordered a pair of women's wide size 8 Nikes. Product # [protected]. On the Shopwss website it states that product shipping is 7-10 days.
On the 6th business day since I had ordered, it was August 22, 2017, at 12:37 central time zone, I called to check on my order since I had not received an email regarding my order. My order # 5229969, I was told that the warehouse said that my shoes were not ready yet. What does that mean? I could hardly understand the customer service woman. She just kept repeatedly that they were not ready yet. When I asked about receiving and email with the updated status of my shoes she told me to wait 7 more days and then if I didn't get an email then i should call back! Not the kind of customer service I expect from anyone with permission to sell a fantastic shoe as Nike. I'm left wondering if I will ever received those shoes. They cost me over $70.00 with shipping. Disappointed!

I had purchased a lunar skyelux in men's 7.5. Unfortunately a flywire broke and had to return them. My store in meridian Idaho did not have anymore in my size. They recommended I contact Bend Oregon store since they looked up Bends stock and had my size and model in stock. They were helpful and said they'd hold them but flat refused to ship with me paying for shipping of course. I'm NOT driving to Oregon to get the shoes. It makes no sense to me why? One factory store can't send a specific product to my store or ship to me! There are none of this model on Nike + website so I can't even order them on line! There are womens but they don't fit right and are too narrow. Additionally I haven't been able to find anything that is as comfortable as the men's lunar Skyelux! All I want is a pair of these in any color. I had the light blue and that is the shoe bend Oregon had several but refusing to send them to me! The men's at the meridian store are on clearance in all the wrong sizes. I want to understand why this simple issue can not be dealt with so I can have the shoe I want and what works best for my feet to walk in! Makes a very simple issue absolutely nonsense! I have purchased many Nike shoes over the years and I have a closet full. All I want is the men's lunar Skyelux in men's 7.5! Please help me resolve this!
Respectfully
Claudia Montgomery
Boise Idaho
[protected]@icloud.com

I bought a pair Foamposite mirror a couple of months ago and put them on one time and then results of putting them on one time was so ridiculous paid so much money and have it look like glass broke on my sneakers and I wore them one time just from one store to the other and came home I would never buy another pair of Foamposites when I'm one of the ones that buy a lot I got pretty much all color Foamposites in my closet so I added the mirror Foamposites to my closet and now it's like I don't have any because they're a mess I will send pictures I'll put a video in to I just feel like I got used I'm buying these sneakers when I usually buy them and I always have a amazing result but these out of all of them going to love the most disappointed me it makes me feel like my money does grow on trees cuz I paid so much money for these and I work so hard for my money and it's like a waste I can't believe I lost out on all that money because what am I going to do with these sneakers

I had purchased a lunar skyelux in men's 7.5. Unfortunately a flywire broke and had to return them. My store in meridian Idaho did not have anymore in my size. They recommended I contact Bend Oregon store since they looked up Bends stock and had my size and model in stock. They were helpful and said they'd hold them but flat refused to ship with me paying for shipping of course. I'm NOT driving to Oregon to get the shoes. It makes no sense to me why? One factory store can't send a specific product to my store or ship to me! There are none of this model on Nike + website so I can't even order them on line! There are womens but they don't fit right and are too narrow. Additionally I haven't been able to find anything that is as comfortable as the men's lunar Skyelux! All I want is a pair of these in any color. I had the light blue and that is the shoe bend Oregon had several but refusing to send them to me! The men's at the meridian store are on clearance in all the wrong sizes. I want to understand why this simple issue can not be dealt with so I can have the shoe I want and what works best for my feet to walk in! Makes a very simple issue absolutely nonsense ! I have purchased many Nike shoes over the years and I have a closet full. All I want is the men's lunar Skyelux in men's 7.5! Please help me resolve this!
Respectfully
Claudia Montgomery
Boise Idaho
[protected]@icloud.com

I placed an order #[protected] on 8-5-17, received a shipped confirmation on 8-6-17. On 8-9-17 i received a delivery confirmation email that I didn't check until 8-10-17 stating that my order had delivered at 5:09 p.m on 8-9-17. Both me and my son would have been sitting my the livingroom, not 10 ft from the door when the package arrived. I checked the time on my phone for the text that I was receiving at that time and it read 4:58 p.M. I stayed in that room for approx. 2 hrs, . Other than the pizza guy no one knocked on my door that evening, and that was approx. 6:45.The next day, I contacted the pizza restaurant to confirm that the guy didn't see a box when he arrived. After attempting my own investigation I reached out to Nike online daily from 8/10-8/14 Nike continued to say it was being investigated and I'd receive a call or text in 1-3 day's however the next person never spoke on my previous contacts. Day 3 came with no communication so I called about 10 p.m and then someone told me 5-7 more days for investigation, now I'm upset. Keep in mind that I informed each person (4 total) that this was my husbands birthday gift and I needed it for his birthday on 8-15, when that date passed I said I need them for his party on 8-18. Today after getting irritated the lady finally said they would refund my money because those shoes are no longer available. How convenient. I planned and paid for this party, including gifts for 2 months so that I wouldn't stress at the end. Now 2 days before the party i have to locally find my husband some shoes to match his Dallas Cowboy attire. I'm a very unhappy person right now and i have always supported Nike. Me, my husband and my son have worn Airmax 90, and air forces 1 until now. I should not have had to go through this. The investigation (whatever that consist of) could have been done on the back end because I don't have my shoes. I wouldn't have waste my time contacting Nike daily to get a 2nd pair of 12.5 sneakers. I'm a corporate employee so i have no need to take anything that i didn't pay for. My compensation was 20% off a future order, really. I don't think there will be future orders for me, and advising some of my 5500+ coworkers to do the same. I 'd suggest you look into improving your investigation process. Someone was welcome to come out and look at my 2 neighbors street camera, FYI, the one that lives across the street doesn't have footage of a ups or FedEx truck passing her house and they would have had to either in arriving or departing my home. I sure hope this investigation goes well and I'd like to hear the outcome of the findings that caused me such a problem.

Just checking to see the usually wear on the volleyball knee pads. I bought my daughter a pair 2 yrs ago that lasted 1 1/2 years (she put holes in them). The new pair I bought this January at a tournament in Minneapolis (no receipt). The only lasted until April she is putting holes in them. She does go down on her knee when she dives. We are having the coach try to teach her how to dive properly without out landing straight down on the pads. Thanks Denise

I purchased these cleats through my sons football program bsn sports around 3 weeks ago. To say the least we are very disappointed in these cleats we just had to replace the insoles, they slid around in the cleat and bunched up on him can't have that he is a running back! They were very porely made..he has to bring them home everyday and put them on the boot dryer because they get wet easily! Im gonna have to put some kind of water repellent on them. This is the first time we have purchased Nike cleats for him and it will be the last! We will stick with the Under Armour cleats...they are comparable in price and much better product!

On the 27th July ordered pair of Nike Free Run trainers through this company. Received an e-mail from a third party; [protected]@onlinescredit.com saying payment was successful in converted British pounds. I then went back on the cheaptrainers website and there appears to be no record of my purchase, and they have not responded to three e-mails.

Dear [protected]@bigpond.net.au:

You have transferred 58.99 GBP to cheapniketrainers.co.uk.

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The order details are as follows:
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Order No.: [protected]
Seller website: cheapniketrainers.co.uk
Payment Date&Time: [protected]:39
Amount: 58.99 GBP
Payment No.: YKF1707271740069607

Note:
Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price.
Please note "MAS*KFNISHIN TRADE" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product.It's just used for sending bill statement by the seller's payment processor as a tool.

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Should you need any further assistance, please don't hesitate to contact our Customer Services department at [protected]@onlinescredit.com
Tel:

I purchased a youth size Hyperstrong mouth guard for my 5 year old son from academy and it is way to small. I called them 2 hours after I purchased it before even boiling it
but they refused to exchange it because I it was opened. Since they wouldn't take it anyways I thought maybe if I boil it it would become soft enough and stretch to fit but it did not. How does a youth size not fit a 5 year old. And how does a store not allow you to return something that you can't try on until you buy it? I worked at a retail store that accepted UNDERWEAR returns and would just damage the items out. I'm furious that I just threw $30 in the trash.

I bought Nike sneakers in Poznań (posnania) Poland, and after two weeks of wearing them they started to fall apart, first time something like this happens as I'm been a long time customer and no complaints about quality until this incident, seems like the mesh cover is breaking for no reason, this is unacceptable from such brand and quality should be always high, so I need them replaced as soon as possible

My husband and myself were at the nike gateway store, shop f136 on sunday 06/08/2017 at 11:33. User on till odelle, doc id [protected]. I chose a epic lux tight with a price clearly on the label for R1100.00. When I had to pay they said it was R1300.00, when I wanted to show them they took the tights and walked behind a wall and came back with no price on the tights, they removed it. I paid the R1300. That was very dishonest!

Hi there, I purchased a pair of Nike trainers 4 months ago and even though the sole of the shoe is good still the material has completely ripped on the side, this is very disappoint for shoes that cost over R1000 a pair. I purchased them from total sports in hermanus. I love nikes and have purchased 3 pairs in the last year but I do feel that this is a crazy unnecessary expense. I do gym but have my seperate nikes for this. I have just purchased another pair for everyday wear but find that I need another pair for running. I don't just purchase the shoes for there look but specifically choose them accordingly to my special needs for them, I have ones for work, ones for gym and once for long distance running. I would appreciate feedback on this complaint as I would hate to be forced to finding a different make in shoe.

I bought a Nike sports Shoe from Nike Shtuttgart Germany in january, i live in Egypt, after using the shoe for less than 6 months the shoe started litreally to tear up from everywhere, it started to have holes on both sides in both shoes, i have been using it just for WALKING ! i am not running with it, playing any sort of sport with it, nothing, its really disappointing when i pay around 100 Euros for a shoe that wouldnt last 6 months

I purchased a pair of Nike airmax se from a Footlocker store last month within 2 weeks the fabric lifted from the sole and I'm left with this garbage looking blue insert. I'm upset because I spent a $140.00 retail. I liked these much better than the original airmax because they are much lighter. If I would have known about the poor quality of the sole I would have purchased regular airmaxs for around 89.99