Nikon
Reviews and Complaints

I bought my piece in the month of October, 2010.I barely use this.max 5 times.Amazingly it's creating a problem with it's flasher.I gave that in service center & they replied this-"it doesn't matter" WOW!
I mailed Nikon for 3 times but as usual they remained silent & i thought that my complaint should go i public.I use another dslr of Canon & they helped me so quickly for a very lil problem.Then what's the problem with a giant optics company like Nikon?

My Nikkon camera was under "warranty" when it died within the first year!. I sent it back to them and the first letter they sent said it was covered'. A week later I get a letter in the mail with an estimate of $139/.86 to repair it,. They refused to repair the camera under the warranty, made excuses so they would not have to, and tried to rip me off for extra money, despite the fact that I already paid over $200,.00 for the camera in the first place:. I wont buy a Nikkon again because they do not honor their warranties and there is nothing the public can do about it.. They just have a bunch of drones working the phones repeating the same phrase over and over like a parrot, "I'm sorry Madame, the equipment is not covered."

I purchased two Nikon Cool Series L18 Cameras from Target for about $100 for myself and my daughter about two years ago. Immediately after I purchased them and submitted warranty information online, I got an email about these particular cameras being recalled. I sent them both back and they worked, but we were changing the batteries quite often. It got to us changing the batteries out weekly then daily, which was costly. I resent them both back for repair and got two bills. One repair bill was for $75 and the other one was for $55. I refused the repair order and asked them to send both of the cameras. I WILL NEVER BUY ANOTHER NIKON PRODUCT.

If I had researched Nikon Complaints or Reviews online BEFORE I purchased two of them, then I would have known that lots of consumers were having the same battery problem AND getting repair bills for much more than the actual value of the camera. One complaint stated that they got a repair bill for $140 dollars and the camera only costs about $100. Well, Nikon you have lost a great customer and everytime I see an ASHTON KUTCHER commercial on tv about your camera - I will moot or change the channel.

I returned a pair of nikon premier lxl 10 x 42 binoculars, new value about $1000, to the new jersey factory service. That was back in july '10. Despite repeated phone calls, i've been informed that the factory cannot replace the binoculars within a specific time. For the past five months I've been given the line that new stock has yet to arrive from japan, The company cannot repair them either. My recommendation is to avoid this company, the service is appalling

I ordered a Nikon SB-600 for what seemed like a good deal. That same day I had a phone call saying they would offer me a Vivitar Pro-548 flash for the same price. I said I had to research the product and he said to enter 548N on his website. I couldn't compare the 548 model very effectively on the internet, so I decided to look at Accessory Circut's reputation, then I found a PLETHORA of complaints! I'm fully expecting to get the runaround when I try to cancel my order. I emailed the customer service person and will wait and see what happens tomorrow. By the way, the website still shows the SB-600 IN STOCK, which is an absolute lie. I will follow up with this once more happens.

I order Nikon D3100 DSLR Camera With kit (18-55 mm VR Lens) from tradus on 8th Oct with order id 1042667

and product is not yet dispatch and now on tradus product price is increase by 5000 and seller is telling that product is not avialble but I found out seller number from nikon website and contact him and product is avialbe with him with price 32000 so it seems product is with seller but he don't want to deliver with my purchase price

that means tradus or seller don't want to sell product on my purchase price 27599 and thats not good and not acceptable

and Nikon D3100 is commonly available in all shops so no stock in market is totally wrong

so I want tradus to look into it and try to provide justice to the matter.

My expensive Nikon 35mm compact camera jammed after 6 years of careful use.
I took it into the local Nikon dealer in Clairemont CA where a girl reluctantly poked around with a huge screwdriver for several minutes and suggested the battery was dead. When I assured her it was not, she passed it to the store manager who turned it over and over looking at it with a pained expression, told me it was 12 years old and that I was lucky it had lasted that long!
I told him I bought it 6 years ago, had treated it very carefully and needed it fixed. He said they didn't last 6 years usually, and was very reluctant to fix it.
I left and wrote to Nikon USA who ignored my letter. Since then I have actively discouraged people from buying Nikon with this tale of appalling quality of product and after sales service from both dealer and company.
Oh and by the way I dismantled it in my lunch hour and removed a small piece of plastic that was jamming a gearwheel. Camera still works fine despite Nikon's surprise that it had lasted 6 years!
The must be disposable cameras I guess, but why don't they tell you that when you buy one?

i have nikon sb 900 flash. when flash is in auto mode getting to much over heat batteries and flash. when manual mode or general mode or ttl mode not getting over heat.. i have the warrenty card at canda. so as soon as possible please solve my problem.

I purchased this Pricey item $529.95 online for instore pickup for my daughters 18th birthday. It was bought online I printed the receipt and waited for E-mail confirmation. The item was cheaper at Walmart and needed a pricmatch through a pricematch guarentee. The difference was around $75.00 pretty signifigant. They gave me the price match and all was well, I received a new receipt stating the new price, left with my product and all was well.so I thought. 3 days later i go to use my debit card and it won't go through...WHAT! go online and check, they didnt do a price reduction, they just rang it again at the new price so I pd over a grand for this item...I had 3 insufficient fund charges. I called and they said I never picked up the first order so they could refund the $529.95 but it would take over a week, and they would pay my fees... they have never pd a dime of my fees and because it took so long I incurred 2 more charges. so thats 5 charges at 33.00 each...I have called and called and e-mailed but no response. I shop there alot. I spend alot of money at Best Buy. I will never go again...RIPOFF!

I've had a Nikon Coolpix digital camera for a couple of years and it is, by far, the most unreliable camera that I have ever had the misfortune to own. I've sent it back 3 times for servicing. I finally asked for a replacement camera or money back, but the company has refused -- poor product, terrible customer service. I will never purchase another Nikon product ever again.

My husband and I ordered a Nikon digital camera from Blue Hippo. The product was paid in full. After 1 year we still haven't received our camera.

We have contacted the Federal Trade Commission and called Blue Hippo numerous times to no avail. I'd prefer to have the product I paid for, or my money back (including the shipping and handling).

Now it appears Blue Hippo has taken their site down and they will no longer answer their customers calls. I am personally tired of the run around we are getting.

I received a Nikon Coolpix S70 camera as a gift for Christmas. I used it for a few days and then, when I tried to transfer photos on my PC, I plugged a different USB cord in the camera by mistake. I have to emphasize here that I did not force the other USB in or anything like that; it went in pretty smoothly.
It could obviously happen to anyone who has 2 USB cords of the same size and I believe that a lot of us do.
Anyway, the transfer didn't work and then I realized I used the wrong USB. When I tried to plug the right one, it would not go in.
I sent the camera to Nikon Services & Repairs department in El Segundo, CA, with the explanation of what had happened.After 1o days or so I received the repair estimate for $99.50. The camera itself costs about $200.
They said the warranty would not cover the repair since I damaged the USB port by plugging a different cord in.
My point here: if Nikon cameras' USB ports are damaged THAT EASILY, they should have it printed in big bold letters on the box or something so you know what you're getting into before you buy or, at least, before you use the camera!
I called the customer service and, after talking to an agent (Daniel) and then to a supervisor (Angie), I am still not closer to any solution other than paying half the camera cost to have it repaired.
Scam, unprofessionalism and very poor customer service are the words that best describe my whole experience with Nikon.

Goran
Redlands, CA

The only way to get anything accomplished with Nikon customer service is when you start yelling and demanding to speak to a supervisor. I have probably talked to about a dozen reps and been promised 2 dozen e-mails to resolve my issue. Right now my camera is sitting in my post office and I cannot pick it up because Nikon cannot give me the tracking number that they have be telling me they will get to me for the past week. My 7-10 business day repair has turned into 2 months and counting without my camera and with a load of stress. This company is disgusting and I wish I never purchased their product. STAY AWAY!

Can you investigate Sky Point Digital because they are selling the Nikon D3x for just $4, 799 when in normally sells between $6, 000 to $8, 000.

I never thought I would want to vent like this, but I also never thought I would have a problem like this, either! I recently bought a Nikon Coolpix S1 camera... after using it for only a couple of weeks, the camera had become useless. The next time I went to use the camera, there was liquid leaking from inside the camera... I am assuming that this liquid was coming from the liquid crystal display. The camera and charger base was sitting where it was impossible for the camera to be exposed to external liquids, or even humidity and condensation. Also... the liquid was coming from inside the camera; there was no moisture on the outside. However, after sending the camera to Nikon for service... they, of course, denied the warranty due to "water damage" Never mind the fact that the liquid was coming from INSIDE! The camera itself! Anybody who reads this I would caution you to be aware that Nikon's warranty concerning "water damage" obviously includes leaking liquid from the camera itself! So, I then received a bill for repair of the camera which was over 2/3 of the overall price I had paid for the camera. After several irate calls to Nikon's service department, in which I explained over and over to no avail, that the camera was never exposed to external liquids that the liquid was coming from inside the camera! Not only would they not warranty my camera, they insisted on calling me a liar by asserting that the camera had been exposed to an external source of moisture... as I KNOW FOR A FACT IT NEVER WAS! They eventually decided that the camera couldn't even be repaired at all and sent it back to me AS IS. I WILL NEVER EVER OWN ANOTHER NIKON PRODUCT EVER AGAIN... as I do not appreciate being screwed out of $300 and being called a liar! I would stress to everybody not to deal with this company.

I purchased a Nikon Coolpix S210 for my daughter after researching it in the CONSUMER GUIDE, and getting rave reviews. The first time she used it the camera showed Lens Error and was inoperable. The camera is keep in it's case and is in immaculate condition, never dropped or scratched. The camera was sent in for warranty repair and they tried to charge me $87. I finally convinced them that the camera was still under warranty and sent proof of purchase. The camera has been in for repair for over 1 1/2 months and the repair status is Parts Hold. I cannot reach them when calling the repair line for over 1 week. I have been on hold for over 30 minutes each attemped call and cannot get through. I would be happy if they just refund my money and I will buy another camera- just not a Nikon !

Scammers in mainland china are rampant and I was one of its victims. Don’t trust suppliers from alibaba.com, madeinchina.com, made-in-china.com, china.cn (yuanda international trade co., ltd) who was listed from those Chinese websites they were doing fraudulent act, to scam people around the world. They have a new modus operandi, selling alleged brand goods with lower price and bargaining buyers to pay half of its price to lure buyers trust and confidence. the only safe and secured form of payment is thru "PayPal" never ever accept payment using western union, T/T, bank transfer. I bought a Nikon d90 with 18-105mm VR lens including shipment to yuanda international trade co., ltd. I talk with Jacob the agent and he said to gain trust he will allow me to pay first $155usd as first payment, then upon I received the item I will pay the remaining balance, then he even ask me for my passport, drivers license and social security ids to be scanned and emailed to him, as for his security that I will sure pay the remaining balance, perhaps now they were using my ids picture in their next scam. This is the new modus of these scammers. at first almost everyday they were online, you will received messages from your emails and messengers, but when the time I gave the western union MTCN you will received 1 or 2 messages with regards to your tracking number to put the buyer at ease, then you will never see them online again and their websites are gone. Then when the time you received the package it’s not the item you ordered from them but instead they gave me an imitation of a ROLEX watch brand. We chatted about 1 1/2 months, until this June 29th 2009 I sent the money thru western union and emailed Jacob the agent and gave the MTCN. Then after 2days he emailed and gave me the tracking number of the item via EMS. When I check the items status and details it was in Tianjin on July 2, 2009 then on July 3, 2009 it was in Beijing. Then this day July 7, 2009 I went to our Phil post and received a package, I wondered why the box was too small for a Nikon d90 with 18-105mm VR lens to fit? When I opened it was an imitation of ROLEX brand watch. I was scammed and was fooled by this company. I hope this video http://www.youtube.com/watch?v=zVNTq5J_2nQ will serve as a warning to all good buyers around the world on this fraudulent act from Chinese suppliers who in the event scammed more innocent people. Here is the address of the supplier who scammed me: Yuanda International Trade Co., Ltd., Huiteng Road 899, Luohu, Shenzhen city, Guangdong Province, and then when I received the package the sender's named and addressed was to TIANJIN DUODA CO., LTD. Tianjin China as a gift of private product shoes in the amount of $20usd. Both cohorts responsible to this fraud. A real scam. These are the link: http://www.madeinchina.com/trade_supplier_1/yuanda+international+trade+co.%2C+ltd.shtml, http://yuanda.en.madeinchina.com/ they already delete their account from alibaba.com and china.cn, I send the payment to this name and address: their payment detail as follow:
WESTERN UNION
THE FIRST NAME: XIA XIANG
THE LAST NAME: SU
THE CITY: SHENZHEN
THE PROVINCE: GUANGDONG
THE COUNTRY: CHINA
-----------------------------
Salesman: Jacob
MSN:[protected]@hotmail.com (Add me)
Yuanda International Trade Co., Ltd
Contact no. [protected]
Web site: http://yuandatrade.en.china.cn/
Company address: Huiteng Road 899, Luohu, Shenzhen city, Guangdong Provice, China
do not trust this company never ever trust Chinese websites... use PayPal for more safety and security...I share my terrible experience to all to serve as a warning from those Website I mentioned specially to the company who scammed me. By the way if you will look at the amount of $155usd not that big, but if you will convert that into Philippine currency that is (7, 595php + 770php western union charges) = 8, 365php. this was the money worth they stolen from me... I hope that the Chinese government and the Chinese chambers of commerce in china will act on this preposterous act by their citizens, investigate those Chinese Websites on why do they tolerate this kind of scrupulous suppliers. Actually this was my first time in this Chinese Websites and my first time to be scammed, so it shall be the last. I will go back to my eBay even though the price is higher I know for a fact that I am and my money is safe and secured by using PayPal and the goods are genuine and authenticated brand new and 100% original. I will never ever again be fooled by cheaper price from other online shops. I will let god be the judge to those people who fooled me. God bless us all...

I ordered a Nikon Monarch riflescope from DeerfieldOutfitters.com on March 28, 2009 order#51064. Scope I received was a demo model and not a brand new sealed unit, as I was promised. After 7 e-mails I finally got an RMA number from Mary, but never received a prepaid return label as she promised. After multiple e-mails I still have no respond from DeerfieldOutfitters.com.
In the packing slip business name was listed as FVI with phone#[protected]. I tried to call a few times and left massages. It seems that it is just a one way communication - you have to leave a massage. I still have no respond of any kind.

Should have read the complaint cases before I tried to purchase. Ad said New Nikon D90 with 1 year USA warranty for $279.. Gave them my AMX card # and was given a confirmation #...Was called 3 days later and told that the camera was a grey market camera and that I had to know how to read Chinese to operate the camera...Also was told they didn't honor American Express anymore... They must think people are stupid... Don't even think of purchasing from these crooks... Someone will hopefully shut this operation down someday...