Nokia
Reviews and Complaints

hi, this is to inform you that i Lakshmi Sharma, have nokia c5 03 handset it is not working properly, having so many problem like hangging, touch is not working, phone switched off while talking, submitted my phone at nokia care 4-5 Times however the problems remain the same and has not resolved.So request you to look into this matter and assist me on priority basis. looking forward for a positive response from your side. Thanks.

Regards,
Lakshmi Sharma
+ 91 [protected]

I have received a mail stating that I have been chosen by the board of trustees as one of the final recipients of a cash grant/donation of 500, 000 pounds, in the on-going nokia 2011 promotion. I wish to inform the nokia company regarding this mail as I suspect it to be a lottery scam. Please respond to my query at [protected]@yahoo.Co.In. Following is the mail that I received,
Dear lucky winnersaturday, 29 october, 2011 3:50 pmfrom: "nokia company uk" add sender to contactsto: undisclosed-recipients
Nokia mobile company promotion,
#2 nokia drive middlesex london,
United kingdom
Dear winner.

The nokia mobile production company wish to notify you that you have been chosen by the board of trustees as one of the final recipients of a cash grant/donation of 500, 000 pounds, in the on-going nokia 2011 promotion, we are pleased to inform you today of the result of the winner of the nokia mobile production company international online lottery promo programme, held for this year.

Note: all beneficiaries email address were selected randomly from over 100, 000 internet websites, local and international nokia phone shops, or mini mart shop's cash invoice around your area in which you might have purchased something from in the past. Be informed that tickets were not sold. You are required to send your winning pin numbers and your personal information's to our redemption cent re to file your claims immediately.

Please respond.

Dear sir/madam,

I am laxmanan natarajan, purchased a nokia mobile phone (model : c3-01) on 22nd may 2011
At sangeetha mobile stores with the following address.

Sangeetha,
#335/1a, 12th main road,
West anna nagar,
Chennai-40,
Tamilnadu.

With in two months of usage the outgoing audio quality went to poor. so I have given my mobile phone to the nokia care (the authorized service centre for nokia) on 1st october 2011, with the following address,

Hello telecom,
Umayal plaza, I floor, y-214, ii avenue,
Anna nagar,
Chennai - 600040
Ph:[protected]

The service job sheet details are as follows,

Job sheet number : [protected]/111001/65
Date : 01/oct/2011
Time :15:19

After the service, the actual problem which I have specified above was rectifed, but now the problem with that mobile was the incoming audio quality went to poor, also the service personnels damaged my mobile phone's key pad. so I left my mobile with the same service center with the above address mentioned.

Any one can resolves this issue is much appreciated. and my mobile number is [protected].

Thanking you,

Regards,
Laxmanan natarajan.

Hi..can you help me guys.. I give my details on my bank account. But not my password..on BArclays chamber .. Nokia promo..
Ive won.. 650000gbp.. ..11 oct, 2011

I need an advise ., if is it my account will be Risk.. And my money in there will be lost..

I need you guys.. Can you help me about this?
Just send me email at [protected]@yahoo.com

Urgent, , , , please

 YOU DO NOT NEED ANY AGENT, ALL YOU HAVE TO DO IS GO TO ANY WESTERN UNION MONEY TRANSFER AGENT OR MONEYGRAMM AGENT AND TELL THEM YOU WANT TO SEND MONEY TO LONDON,
 
THEY WILL GIVE YOU FORM TO FILL, ACCOUNT OFFICER(Mrs. Paulette silcotte )THEN YOU WILL FILL THE NAME OF OUR AND YOU WILL GIVE THEM THE 2, 500 POUNDS=4, 100 US DOLLARS.=3870 AUSTRALIAN DOLLARS
 
MAKE SURE YOU SEND US A SCAN COPY OF THE WESTERN UNION OR MONEYGRAMM PAYMENT RECIEPT. AS WELL AS YOUR BANK DETAILS.
 
 WHEN WE GET THE PAYMENT, WE WILL BUY THE ENSCRYPT ACTIVATION CARD(EAC) AND TRANSFER YOUR MONEY TO YOUR ACCOUNT IN YOUR COUNTRY WITHIN FIVE HOURS.
 
NOTE: WE DO NOT ACCEPT ANY OTHER KIND OF PAYMENT APART FROM MONEYGRAMM AND WESTERN UNION AND ALSO THE ACTIVATION CARD CAN ONLY BE GOT  HERE IN LONDON

2nd Floor Berkley Square House Berkley Square
London W1J 6BD London, United Kingdom.

Date: 12th October, 2011

 
Dear,
Zafico Gelsano Joemarie

VERIFICATION NUMBER. : BLT/55/TKY/0158
Winning Mobile Number: +[protected]
Payment Number: UK70
UNIT 11, 197 PACIFIC HIGHWAY, LINDFIELD, SYDNEY, NSW 2070
 
Regards the option you have chosen to claim your won prize, ( SWIFT BANK TRANSFER) you are to purchase the encrypt activation card because that is what will enable the Transferee Bank gain Authorization from the British Gaming Board, and also a source fund certificate and money laundry act certificate will also be issued to you regards the transfer.

The transferee Bank will also be Authorize to open an offshore account in your name. Hence, you don't leave within the Great Britain. When your won prize is transferred to your account the amount with which you purchase the encrypt activation card with will also be included  to your won prize.
 
Money cannot be deducted from your won prize at any point in time, because your name has already been written in your cheque and it signed by NOKIA President, and covered with an (IGB) Irrevocable Guarantee Bond. If any one made an attempt to withdraw from your cheque that person is classified as a criminal.
 
NOTE: The encrypt activation card carries 18 digit Pin code that will be scratched out of it and that is what we are going to use to transfer your won prize to your local Bank account.
 
Since you choose the (SWIFT BANK TRANSFER), the amount for the encrypt activation card is £2, 500 GB POUNDS= 4, 100 US DOLLARS, you are to make the payment before your money can be transfer, and please do send to this office your Bank details to enable the Transfer as soon as you make the payment:
 
Name of Bank:
Account Holders Name:
Name of Branch:
Bank address:
Account Number: 
Swift Code: ?
 
 
All payment for the encrypts activation is made via    MoneyGramme Transfer to our chief account officer whose information is as follows,
 
Receivers Name:Mrs. Paulette silcotte
Address: 2nd Floor Berkley Square House Berkley Square
London W1J 6BD London, United Kingdom.
Country: United Kingdom
Amount £2, 500 GB POUNDS= 4, 100 US DOLLARS

After making the payment you are to make sure you send to this office a scanned copy of the payment slip or fax it to FAX: +[protected] along with your Banking details required above to enable the Transfer department to commence with your transfer immediately after payment is acknowledged.

NOTE: AS SOON AS YOU MAKE PAYMENT £2, 500 GB POUNDS= 4, 100 US DOLLARS  VIA MoneyGramme Transfer TO THE ABOVE NAME AND SEND THE RECEIPT TO US, YOUR MONEY WILL BE TRANSFER TO YOUR ACCOUNT

 
 

This is there email to me..

i'm Frans Karly, from Indonesia.i have received a sms.the sms is:
"CONGRAT!your mobile IMEI has won 100, 000 GBP in the ongoing NOKIA UK MOBILE PROMO.Contact our UK office for claims.tell;+[protected], email:[protected]@live.co.uk".
how can i claims that sms?please help me in earlier.
my cell phone no is [protected].

i have a facility on my nokia x2 01 that i will get 100 mb per month.
nw in my cell phone net have automatically started and mb is using..
nw from 100 mb only 27 mb is left.
plz resolve my problem as soon as possible.

Their e-mail :
Nokia Siemens Networks Human Resources [Nokia_Siemens_Networks_Human_Resources.NOKIA_GROUP.NOKIA_EXT ERNAL.NOKIA_GROUP.[protected]@notesmail.nokia.com]

Dear ...

Thank you for applying for the position of the Network Implementation Project Manager.

If your application is taken further you will be contacted within two weeks after the advertisement has been closed.

Best Regards,
Human Resources
Nokia Siemens Networks

******************************************************
Is it fraud?

Hello,
i have purchased a nokia c2-03 mobile on 06-10-2011 at 7.00 p.m and i have opened the sealed box at 08.00 p.m. and it is worked only for 2 hours.now touch screen is not working.Iam unable make a call from it.The bluetooth is still switched on, unable to switch off it.my email id:srinivas.[protected]@gmail.com, and mobile no.[protected].please respond to my complaint.i want a new mobile which is in working condition.I hope nokia team will respond to this.

since last 5 yrs m a loyal customer of Nokia..i was very happy wid ur service but today m very disappointed, coz i got my Nokia C2-03 on 29th sept and today on 4th oct in just 5 days the phone has got some hardware problem and my touch screen has stopped working.i hav given my phone to customer care.and nokia is goin to return it to me after 15 days...i hope i'll get a replacement..
plz take some action..

Today I went to their somajiguda service centre with my mobile Nokia phone E 63 for changing the panel. Neither they have the required black panel nor prepared to serve me by contacting the other local service centres.They have little work .When I told him that we stop buying the Nokia phones in future, then reluctantly tried to serve .Finally I had to call on them second time foer the same purpose within 15 mnts.Finally they could not help me. my phone no is [protected]

My phone is asking puk code and my carrier is tata docomo...
Could u judt give me the puk code...
My number is [protected]
Phone model — - nokia x3 02

I have lost my nokia n73 mobile in bangalore 4day's before...
Nokia n73 imei:[protected].
Plz help me track my cell as soon as possible, or else block the cell.
My contact: vipin chinde
[protected]@gmail.com
[protected]
[protected]
Plz help me... Waiting for ur reply.

Dear nokia,
I have recently received an sms from +[protected] that my phone no. has won £530, 000.00 british pounds in the nokia 2011 uk promo.to claim email nokia.[protected]@live.com or call +[protected].i have sent an email and received a form to fill, from a person named dr. allan peterson.when we filled the form we received a certificate of recognition which was to be sent to "hr.courier.[protected]@w.cn".we recieved an email which said we have to pay 495 gbp by western union with info as follow:
Receiver name:noreen khalid
Destination:united kingdom.(london)
Kindly help us in this respect.as being a multinational company it is your responsibility to secure the economical rights of your customer.as being a product loyal to you i urge you to take this in your notice and take immediate action.it will be a wise decision for your reputation as well as your customer's rights.
Thank you for your considration.

Dear Sir/Madam.
i am Purchase Nokia Company Cell. Model No. Nokia E5. before 4month.
continue 1problem face my cell phone. NO INCOMING AUDIO.
2time submit nokia care center in indore. but i ma not satisfy, because this problem is not solve.
yesterday i am 3time submit my cell for nokia care center model no. is nokia E5 in your nokia care center YASHWANT PLAZA INDORE. today I call my cell phone is complete. she reply is "AAPKA CELL HO GAYA HAI. HAMNE TESTING PAR CHALAYA, USME AISE KOI SHIKAYAT HAMKO NAHI DIKHI" I am not satisfy.
plz call your nokia care center & solve my problem. jobsheet number is. [protected]/110908/124.
nokia care center contact no. is [protected]. 8sept'11 submit my pcs.
please attached proof photo herewith

Respected sir,
I, kunal mahale, is from india. I have a doubt about a
Nokia promo lottery.
Sir, I got a message on my mobile from a mobile no
[protected] at 2:26 pm 06/09/11 stating :
" your mobile no has won you 500000gbp in nokia telecom promo. For
Claims sendyour name, email id, addrress, mobile no to :
[protected]@gmail.com. "

As per that I had mailed above things to given email id.

Thereafter I got an another message from md-nokia at 2:44
Pm 07/09/11 stating : "dear lucky winner your winningprize of
500000gbp in espn star cricket promo will arrive india in friday
9/9/2011 by mr. John harry. Please check your email now. "
The email on my email id [protected]@gmail.com was as follows
With 3 attachments. I am also forwarding you the same email with the 3
Attachments.

I also got call from john harry from a mobile no +[protected] and he told me to pay amount of rs 15600 at following account : (09/09/11, 12.14 pm)
Bank name= state bank of india
Account name= sindy shimray
Account number= [protected]
Pan number= bybps9999a.
Branch= delhi. Amount: 15, 600 inr

My complaint : I want to know if the above mentioned lottery is a fraud ?
Which is the authorized person for all such matters. Where one can complaint in such cases ?
Is there any provision in india to take action against such frauds ?
I request yor assistance in this case.

The mail that I got is as follows :

— forwarded message —
From: nokia telecom lottery
Date: wed, 7 sep 2011 13:01:38 +0530
Subject: congratulations! Your winning parcel will arrive india
09/09/2011: 9:45am
To: [protected]@gmail.com

[image:
Http://t3. Gstatic.com/images?Q=tbn:and9gcqv-uw6rpa8-pju0pbi_7hcsovpbepinnl7rgzajlsl1v9k1zixtw]
*nokia mobile telecoms, *
*nokia house 138 garden close, stamford,
Lincs, pe9 2yp london p. O box l301rd uk-0045.
Email. : - w [protected]@gmail.com
**tell. :-+[protected]; +[protected]**
*

*dear esteemed winner** kunal mahale,
**
*
***check the attachment below for the nokia telecom winning prize delivery
Notification and identity proofs of our agent mr. John harry**

*
*thank you for your understanding best regards. *
*
*
*nokia international mega jackpot, ** *
*copyright **©2011 nokia **mobile telecoms **lottery promotion*

3 attachments & mdash; scan and download all attachments view all images
John harry diplomatic id.. Jpg
59k view scan and download

John harry passport.. Jpg
256k view scan and download
Nokia mobile telecoms kunal mahale. Docx
20k view as html scan and download

Nokia mobile telecoms,
Nokia house 138 garden close, stamford,
Lincs, pe9 2yp london p. O box l301rd uk-0045.
Email. : - [protected]@gmail.com
Tell. :-+[protected]; +[protected]

Dear esteemed winner kunal mahale,

This is to bring to your notice that we shall be sending your winning prize the sum of & pound;500, 000.00 gbp to your country india via international accounting officer (Iao) united kingdom department in which your winnings has been sent to, for delivery to your residence in india.

We shall be sending your prize won in demand draft the sum of & pound;500, 000.00 g. B. P, winning certificate, document of money laundering protection and letter of affidavit for claims from the british government stating that the money was obtained legally through the nokia lottery promo board and will be given to the reserve bank of india for transfer into your account. However, our accounting officer will be departing for india tomorrow night and will arrive on monday 9th september for the purpose of the transfer.

Meanwhile you are to pay your custom fee immediately to the accounting officer get in touch with you, the reason why it will be of paramount importance for you to get that done immediately, it will enable him get the clearance complete on time at the airport and them travel down to your city to hand over to you all your winning certificate after the clearance is complete at the airport and also have a personal photograph with you and your family.

The india airport clearance fee consist of the airport tax, custom duty/clearance fees, registration of package, immigration charges. This is according to the telephone conversations we had with the india airport public relation officer {pro}, he indicated that immediately the necessity is been put in place your clearance will be done immediately.

I do advice you to cooperate with our accounting officer (Dr. John harry) to enable him delivery to you your parcel. See below the processing officer's details and attach to this mail is dr. John harry identification.

Name of the delivery agent: mr. John harry
Email: [protected]@deliveryman.com
Flight name - jet airways
Flight no - 9w121
Departure time - london thursday 20:45pm (U. K time).
Arrival time - india friday 09:45am (India time).

Please be reminded that the custom charges is rs.15, 600/-inr you are to pay immediately they accounting officer arrival and get in touch with you.

We sincerely assure you that everything will just be fine as soon as the accounting officer arrived india monday 9th september, as we are working hard to make sure we conclude this transaction on time.

Therefore, upon the arrival of the accounting officer to india, your winning cheque will be in the custody of the india airport authorities and will be release to you once proper clearance is made by you.

Please ensure that you co-operate with dr. John harry, follow his instructions to avoid any delay, because he has a very limited time to spend in india, so that he can proceed to other countries for same assignment.

For any query or question, please contact our 24 hours customer care services

We await your urgency to this email.

For further clarification on your preferred option, please call the claims officer of the international processing department on direct line above.

Thank you for your understanding best regards.

Nokia international mega jackpot,
Copyright & copy;2011 nokia mobile telecoms lottery promotion

I have purchased nokia c2-03 on 4/9/2011. I started using it on the sane day. When I opened the video files that was not functioning properly. 'this video may not play well in this device'this was option given by the device. A mp4 supporting device can, t play a 3gp file. I reached the nokia care & told about the problem. They told its because of virus & they reinstalled the software. After that also the complaint was still there. What to do the nokia care doesn, t know anything simply they are sitting there...

I have received a notification from my phone on the 2nd of september that I won the sum of 415, 000 pounds uk money.

Verification code: cn-[protected]

How true is this lottery, since I never know of it before now?

Mrs. Victoria daniel
Nigeria.

Today i received the sms in my phone No.+[protected], that sms has described as my mobile number has won 615, 000 pounds in the NOKIA UK PROMO.Ref No:NK115G.That sms was sent to me through No.+[protected].Thus, that sms requested me to make claims on them by sending my Name, Country and occupation.So may you please let me know that whether its REAL or FAKE.Thanks

I have recently purchased a Nokia C2-03 mobile phone with the touch screen and a key pad model on 08/13/2011. I started using the phone on 08/14/2011 and on 08/16/2011 the touch screen was not responding. I tried reaching the Nokia priority center where i purchased the phone for no reasons and they inturn reoute me to another care center, . I do not really know why the hell they asked me to visit them when they have nothing to do with the phone.

I visited the Nokia care centre which is in Perambur and submitted my phone. They just told me wait for their call and asked for 20 days time.

A phone which was bought in a Nokia priority center is working like a ### and what assurance the company is giving its customers of their products. I preferred Nokia priority just because they take care of the issues. But having known now, its poor customer service.

Even Poorvika and Univercell are ready to provide replacements for using the phone more than a month. So what a customer who preferred Nokia priority is getting out of it just for using a mobile fphone for 2 days and he is not getting the replacement?

I am paying the same amount that everyone pays for thephone and a good phone is not equivalent to ths repaired phone and i cannot pay the exact amout for a flawed phone. If it is a manufacturiing defect why the hell i should pay for it?

I want a replacement for the same else i will never ever refer my friends to the Nokia priority. I believe the promotion of a product is more dependant on customers satisfraction. PLease have that in mind and respond to me positively.

Thanks,
Senthil Kumar Stalin