TYLT
Reviews and Complaints

My Tylt Block party stoped working. I submited the contact form on Tylt's website to get a replacement and they havent responded. That was over 2 weeks ago. I have since replied to their ticket system response and still havent got an answer.

I bought a traveler power bag for $129.99 on August 8, 2022. It arrived on Friday, August 12th. I right away decided that I wanna return it. I tried to contact the company, but there ain't no phone number. I sent an email asking for a return label, but I still ain't got no response.

I bought a TYLT Convertible Pad + Stand on 4/3 at the ATT store. It had a year warranty. Sometime around November, it stopped working. We have tried to contact them through emails 3 or 4 times with no response. We gave $42.95 plus tax when we bought it at the ATT store. There is no working phone number to contact them.

I bought the Twisty 360 wireless charger from TYLT on 06/20, and it broke more than 3 weeks ago. I contacted Customer service to ask about getting a replacement since it has a 1-year warranty. Unfortunately, I didn't have any luck. I called the phone number I found on Google, but it just went to voicemail. I left a message, but no one called me back. I'm not sure what to do next because I've already reached out more than 3 times to figure out how to get a replacement.

On 12/13, I bought a 3 pack of portable rechargeable batteries, model WA-15TPP5200, for $25.00 from Costco. Unfortunately, 2 of the batteries were defective right from the start. I registered them with TYLT, and they acknowledged it. However, in the past 3 weeks, I've emailed them 3 or 4 times about my problem, but I haven't received any response. After reading other complaints here, it seems like this is a common problem with this company.

I'm having trouble getting a response from TYLT regarding my warranty claim for an iPhone Charger. I've tried contacting them by both phone and email, but no luck so far. Here are the details: My Tylt 10W Vent Wireless Charger broke after just a few months of use (order date: 2-Feb-2020). The charger arm is the issue. Here are the order details: Order Date: 2-Feb-2020 Order Id: 10-15***05323 Model: QIVENTBK3-T Name: C *** Address: *** Park Ln, Mount Juliet, TN 37122 Ph: ***8 Thanks, C

I bought a Tylt Crest chargin pad in December and it stopped working lately. It don't detect the phone, so it don't charge. I ain't changed my case, but I took it off anyways, and it still don't detect or charge my phone. I emailed Tylt twice and ain't got no reply. I tried contacting them with two different phone numbers, and none of 'em said it's Tylt and none of 'em ever got a person answering. I want a new one and would appreciate some help.

I bought a TYLT dual wireless charging pad on 12/10 from the AT&T store. Unfortunately, one side ain't working. I registered it and requested a warranty replacement. I sent them the proof of purchase and some photos of the product, just like they asked. On 12/21, I got an email saying that my replacement was on its way and I should get it in 7-14 business days. But guess what? I still haven't received it. It's been a whole week now, and I've been sending emails and messages on their Facebook page, but nobody's replying. I don't even have a tracking number to check if it actually shipped.

I sent a message to TYLT on 2/4/22 and got an email saying they would contact me, but I haven't heard anything since. I have two TYLT products that don't work anymore. The chargers light up, but they don't charge. The first one is the TYLT Flipstick Portable Phone Charger in white. The second one is the TYLT Flipcard Portable Power Pack. It's a 5000mah rechargeable battery for iPhones and other devices. It has a built-in lightning and USB cable for fast charging and it's blue.

I bought a wireless charger on 6/29 and signed up for extra warranty on 7/16. On 5/15, I sent an email saying, "From: Tylt Support Sent: Friday, May 15 2:30 PM To: Wanetanorthern Subject: [Request received] My charger has both the red and blue lights flashing. Please provide warranty replacement information. Please type your reply above this line -## Thank you for contacting support. Your request (4***3) has been received and is being reviewed by our support staff who will reply as soon as possible. To add additional comments, reply to this email." I haven't got a reply yet and I'm worried they won't honor their warranty.

I got 2 Tylt cordless phone chargers in February . When I got home from the hospital after my surgery, I tried to set them up, but only 1 of them worked. I took the broken one back to AT&T, but they said I had to go to Tylt since it had been more than 2 weeks since I bought them. So, I did that. I reached out to Tylt on 3/29 and they gave me a ticket number, #43376, and said they would look into my problem. I even attached my receipt from AT&T. But, I never heard anything back and their website doesn't have a phone number. So, I tried again and got another ticket number, #43398, and they said they would review it. But still no response. My husband found their Facebook page and it seems like everyone is having the same issue. This company doesn't respond and there's no way to call them.

I bought a Tylt Puck Qi Wireless Charging Pad in March . It suddenly stopped working in August . I know my phone charges wirelessly because I have another pad that works, so I think the Tylt Puck Qi Wireless Charging Pad is the problem. On August 20, I reached out to Tylt for help with a warranty claim. On September 1, Tylt asked for a picture of the product and my contact info. On the same day, I sent them a picture of the product and my contact info. On October 8, Tylt agreed to process the replacement and said I would get it in 7-14 business days. On December 5, I followed up with Tylt because I hadn't received the replacement and asked for the tracking number. They haven't responded to my last email and I still haven't gotten a replacement.

I bought a Wireless Vent Clip phone charger from Target, the Tylt brand, in July . In July , I contacted Tylt because the wireless charger stopped working. I emailed them, and they told me to register my product before I could start a warranty claim. So, I wrote a bad review on their website. Then, they emailed me again, asking me to register my product, confirm my address, and send pictures of it. I did all that on July 15. But I haven't heard anything back from Tylt. No news about a refund or replacement. I wrote another negative review, expressing my disappointment with their customer service's lack of response to warranty claims and basic customer issues. Now, as of 7/24, my reviews were removed, and they still haven't answered my questions about a replacement. I've emailed their representative, Katrina, multiple times, but she hasn't replied at all.

Their product is defective. I’m trying to contact them. They have not responded to my 7 attempts. The phone number doesn’t work. I don’t know what to do

I bought a TYLT wireless charging mount from my Sprint store & less than 6 months later it stopped working. I went to the Sprint store to see if I could exchange it for another 1, but they told me I had to go directly through TYLT to get it replaced. So I went on the TYLT website & attempted to contact them via email w/ my proof of purchase & got no response. The customer service phone # does not work either. All I want is for my mount to be replaced. That’s it. Thanks.