Menu
CellPhoneUnlocker Customer Service Phone, Email, Contacts

CellPhoneUnlocker
reviews and complaints

www.cellphoneunlocker.com
www.cellphoneunlocker.com

Learn how the rating is calculated

1.6 20 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CellPhoneUnlocker reviews 20

ComplaintsBoard
K
11:59 am EDT
Verified customer This review was posted by a verified customer. Learn more

CellPhoneUnlocker Disappointing Experience with CellPhoneUnlocker: Slow Service & Lack of Support

I was really disappointed with my experience with CellPhoneUnlocker. I was hoping for a speedy solution to my phone's unlocking problem, but unfortunately, that wasn't the case. I waited a whole week for my unlock code, and even after that, I still hadn't received any updates on the status of my order.

I tried reaching out to their supposed live support with a support ticket, but I didn't receive any response at all. This made me feel like my concerns weren't a priority and my hard-earned cash was being wasted on a service that doesn't deliver.

Honestly, I needed my phone for work and couldn't just sit around waiting for an unlock code for weeks on end. The website promised the fastest unlock speed on the internet but failed to deliver.

In the end, I had to use another service that was faster and reliable. I politely requested for a refund via email, but to my disappointment, no response was given. A whole week passed, and still, no word or acknowledgement from the company whether or not my request was being processed.

This experience made me really unhappy with the whole service. It feels like I wasted both my money and time on something that was supposed to be a smooth and hassle-free process. I'm even considering reporting this company to my credit card company because of the disregard for customer satisfaction. I wouldn't recommend this service to anyone who values their time and money. Thank you, Cellphoneunlocker.com, for a useless experience.

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
L
10:30 am EDT
Verified customer This review was posted by a verified customer. Learn more

CellPhoneUnlocker Horrible Customer Service: No Replies & No Resolution

This place is really the worst! Like, seriously. I've been struggling with their customer service for a while now, maybe like 6 tries of emailing them and NOT A SINGLE REPLY! I mean, come on, it's not rocket science to just respond and let me know what's going on with my request. I even sent them a video showing that their "steps" just won't work but still, nothing. It's been over 10 days and I still haven't received any updates or resolution to my problem. So, since they can't seem to do their job right, I just want my money back. I am so ready to go to another company who actually knows how to treat their customers right. Honestly, they should at least have the decency to tell me the process, right? I am beyond disappointed with their service and how they're treating me. If they can't help me, then they should tell me right away and give me back my money. It's just that simple.

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
A
9:03 am EDT
Verified customer This review was posted by a verified customer. Learn more

CellPhoneUnlocker A Worried Buyer's Review of CellPhoneUnlocker: Will Their Code Actually Work?

So, I gotta give my two cents on CellPhoneUnlocker. At first glance, it makes me a bit unsure since it's not too clear how to contact them or get a response. Plus their policy seems really one-sided - I mean, they won't refund anything and everything is in their favor. That makes me hesitant to trust them.

Despite all that, I went ahead and bought their code for my Note 4. But then I saw some other reviews on here that didn't sound too great, so now I'm a little worried. Can't really afford to waste my money, you know? So I'm hoping they'll come through and send me a code that actually works. I mean, I paid for it and they said it would work, so that's what I expect.

Honestly, all I really want is to be able to unlock my phone. I don't want any trouble with their policy or anything. I just need them to come through and do what they said they would do. So I'm crossing my fingers and hoping for the best.

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

CellPhoneUnlocker Terrible Customer Service from CellPhoneUnlocker - Do Not Use!

So, I used CellPhoneUnlocker to unlock my phone. I placed the code in my phone, but an error message popped up. I was not happy about this, so I contacted the company. I sent an email asking for an explanation or a new code because I have unlocked phones before. However, the company's response was not helpful at all. They simply told me what my code was, which was useless because I had already tried it and it did not work.

I have been waiting for five long days now, and I have sent seven emails to the company requesting a new code, a refund, or any form of assistance, but there has been no response. It is frustrating and disappointing that a company couldn't care less about helping their customers. I feel like I have just thrown my money away and been scammed.

Although this website's prices are a bit cheaper compared to other unlocker sites, I do not recommend it at all. The customer service is terrible, and it seems like they are happy to take your money without providing any assistance. Do not waste your time and money on this site.

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

CellPhoneUnlocker Avoid CellPhoneUnlocker: Poor Service and No Refunds

So I decided to give CellPhoneUnlocker a try. I paid to have my phone unlocked on March 6, 2021, and was told that it would be done by March 12, 2021. Unfortunately, that wasn't the case.

By the time March 12 arrived, my phone was still locked, so I called my cell provider to have it unlocked. To my surprise, they were able to unlock it right away. Feeling frustrated and annoyed, I immediately sent an email to CellPhoneUnlocker requesting a refund.

To be fair, they did respond to my email on March 13 informing me that my phone had been successfully unlocked. Obviously, I knew that, but it wasn't by them. I replied back saying that my provider opened the lock, and that I wanted a refund. However, I did not get a response for a long time.

On March 16, I decided to send another email stating that I would work with them rather than have a refund. Since I have other locked phones, I requested a credit. Unfortunately, I didn't get any response.

The thing that irritates me most is that I paid for the service, and they didn't deliver. They even had the audacity to not get back to me when I requested a refund or even a credit.

Although $25 may not seem like a lot, the principle matters to me. I do not want anyone else to go through the same experience. So my advice would be to steer clear of CellPhoneUnlocker. They just might take your money and run.

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

CellPhoneUnlocker Lightning Fast and Reliable Phone Unlocking with CellPhoneUnlocker

My boyfriend done bought a code to unlock his Galaxy Note 2 and I gotta say, the turnaround time was lightning fast! It was less than a whole dang day before he had that phone unlocked and ready to go. I'm telling ya, if y'all need to get your phone(s) unlocked, you gotta check out CellPhoneUnlocker. They're the real deal and ain't no other site gonna treat you better.

Personally, I was in the market to get my Galaxy S6 unlocked and I figured I'd give these folks a try too. Man, was I impressed! That code was in my inbox within five hours of me buying it. I couldn't believe it! I ain't one to go around recommending stuff to people, but honestly, if you need your phone unlocked, you gotta try these guys out. It was worth every single penny, no question.

So all in all, I gotta give a big ole thank you to CellPhoneUnlocker for their incredible speed and customer service. Y'all really do rock! Keep up the good work and you got my business for life.

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

CellPhoneUnlocker Efficient, Reliable and Straightforward Cell Phone Unlocking Services from CellPhoneUnlocker.com

I was a little unsure at first when I stumbled upon CellPhoneUnlocker.com. But my friend had good things to say about their team, so I gave them a shot. I have to say, I was pleasantly surprised! The website was easy to navigate and the process to submit my unlock request was simple even for me, someone who is not the most tech-savvy.

They unlocked my phone way faster than I expected, finishing the job in just under half of the time I was originally quoted. They kept me updated and communicated with me through email, and even sent me a job tracker so I could watch the status of my unlock request as it was processed.

What's really great is that I didn't have to ship my phone anywhere since the whole process was done online. And if you're still not convinced, they claim that their services are risk-free. If they can't unlock your phone, you don't have to pay a thing!

Overall, I'm really happy I gave CellPhoneUnlocker.com a chance. The team is beyond skilled and they make the process super easy. I definitely recommend them for all of your mobile device unlocking needs.

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

CellPhoneUnlocker Beware of CellPhoneUnlocker - A Review of Their Services and Customer Support

So, I'm no expert but I decided to give CellPhoneUnlocker a try to unlock my phone from an American provider, which cost me $98 Canadian. I placed my order on April 18th and the only thing I received from them was an automatic email receipt. I thought that was normal until two days later, when I didn't hear back from them, so I contacted them to ask about my order. They claim that they can unlock phones in 24 hours on their website, so I was expecting to get a response from them during that time. Unfortunately, they told me that it would take 4-10 business days to complete the unlock because of my provider. They asked me if I was okay with this, and I said yes.

However, it's been almost a month and I haven't heard back from them, despite sending multiple emails. I'm starting to think that I've been scammed, which is not something I ever thought would happen to me. I tried to place a PayPal claim against them on May 8th, but I haven't received a response yet. It's now May 12th, and I feel like I'm getting the runaround. I've seen some bad reviews of this service on here before, but I didn't pay much attention to them because I'm a tech savvy millennial and thought that those people might be confused. But it seems like they were right all along.

I don't want to escalate my claim to PayPal, but I might have to if they don't respond by Friday. Why can't they just answer me and tell me what's going on with my order? It's so frustrating! As the boomers say, I feel like I got scammed. I really hope that they respond soon and fix this issue.

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

CellPhoneUnlocker Mind-blowing service from CellPhoneUnlocker - Fast, Easy, Reliable!

I am absolutely impressed by the service of CellPhoneUnlocker (cellphoneunlocker.com). I am not one to trust easily, but placing an order with this company was truly a blessing. The process was a breeze, and it was set up in no time at all. I placed my order on the 18th and received my unlock on the 20th - that's two days! Imagine my pleasant surprise! This company is amazing, and I am happy that I went with my gut.

I believe in leaving reviews to help people, like me, who find it difficult to put their trust in companies to unlock their phones. If you are hesitant about using this company, let me tell you, you have nothing to worry about. Although, I must say that they have mentioned that sometimes it could take a little longer, depending on the situation. However, I believe that even if it takes five days, it would still be worth it. They went to great lengths to save my phone, and I am extremely grateful to CellPhoneUnlocker for their help.

I would use this company again without a second thought, and I would highly recommend it to others. The price is worth the service. I was amazed at how quickly and easily everything was completed. The whole experience was mind-blowing, and I am still in awe!

Rest assured, this is not a scam. I know what it's like to be taken advantage of when it comes to your hard-earned money, and I certainly wouldn't waste time writing this review if I felt like I had been wronged. There are lots of sites and companies that promise to unlock your phone, but I believe CellPhoneUnlocker is the best of the best. They offer a great price, fast delivery, and an easy set up - what more could you ask for?

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

CellPhoneUnlocker Disappointing Experience with CellPhoneUnlocker.com: Automated Service that Doesn't Work

I really do like the idea of automatic services, but when they don't work, it's frustrating! I was trying to get my phone unlocked, and I found CellPhoneUnlocker.com. Their website said they had customer support from 10am to 6pm Pacific Standard Time on weekdays, so I thought that was great. I tried to contact them, but I never got a response. After a week of trying, I was not happy, especially since the price of their services had gone up by 5 dollars since my last time using them, plus the Canadian dollar to US dollar exchange rate.

It all started on February 22nd when I made a mistake and got one number in the IMEI wrong. I realize it was a newbie move, but I corrected my error immediately. If there were actual people behind this service, this would have been resolved by last Tuesday morning, but it's now March 2nd and I haven't heard anything besides an automated message that said I had the wrong IMEI. I responded to that, but the ticket was closed at the same time.

I tried all five ways of contacting them: three email addresses, one phone number, and sending two help tickets through my account on their website (which is a new feature). Here are the contact details:

General: ***@cellphoneunlocker.com

Sales: ***@cellphoneunlocker.com

Support: ***@cellphoneunlocker.com

Phone Number: ***782

I had been really happy with their services in the past, and I've unlocked my last three phones through them. So, I gave them almost a whole work week before I decided to use another service and write this review. Unfortunately, they not only failed me, but they also let down everyone I had recommended them to.

I left four messages saying that they had 24 hours before I would report them to the Better Business Bureau, but it didn't make a difference. I realized that it was an empty threat because I couldn't put in a complaint since they don't have any address and aren't registered with the bureau.

Read full review of CellPhoneUnlocker
Hide full review

CellPhoneUnlocker complaints 10

ComplaintsBoard
K
1:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CellPhoneUnlocker Beware of CellPhoneUnlocker: Shady AF and a Scam!

I heard from my buds that CellPhoneUnlocker is da bomb when it comes to unlocking phones, so I decided to give it a shot for my Samsung Galaxy that was gifted to me. I paid my money and waited a whopping 10 days for them to do their thang, but it was all for naught as my phone was still locked up tight. I was like, "WTF, mate?!" So, I shot over an email to their customer service support and waited and waited some more, but I never got a response. It's obvious to me that CellPhoneUnlocker is shady AF and just out to scam people out of their cash. Trust me, you don't wanna mess with this crew. Save yourself some dough and hit up a legit unlocker instead.

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
E
12:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CellPhoneUnlocker Possible Ripoff Alert: No Unlock Code Received and No Refund from Company (Order #*******)

This company seems real fishy to me, might be a ripoff. I paid on May 6th, 2019 and still didn't get my code. They even sent me an email saying everything was cool, but no unlock code on my phone. I tried to contact them a whole lot of times asking to cancel my order and get my dough back, but nobody has gotten back to me. I ain't gonna waste my money with them again, you best believe it. Listen, if you're reading this, I need my money back ASAP (order #***)!

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
L
11:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CellPhoneUnlocker CellPhoneUnlocker Review: Disappointing Service with No Customer Support

Big disappointment, I'm telling ya! So, I guess I should let you know that I had a heck of a time with CellPhoneUnlocker. I mean, how frustrating can it get?! I shelled out my hard-earned cash to get the unlock code for my Samsung S10 on Friday September 10,2022, and now it's September 20th, Tuesday at 1:30 p.m. and I still haven't received anything. Can you believe that? It's been almost 4 whole days! That's 96 hours, my friend!

I've tried asking for updates from these guys countless times, but it's always the same old story. They don't even let me speak to a real person! It's all just robots and automated responses. I mean, come on! Aren't you supposed to have some sort of customer service, even if it's just a little bit? All I want is for someone to look into the issue and help me out, but nope, nada, zilch. Every time I request assistance, all I get is a bunch of pre-written FAQs, which ain't worth a hill of beans if you ask me.

To add insult to injury, I tried uploading proof of purchase to their software, and it wouldn't take it! Can you believe that? What kind of operation are these guys running over there? If this is the kind of service they offer, I'd advise you to steer clear, my friend. I can't imagine anyone would want to go through what I'm going through right now. So if you're reading this, don't risk it. Find another way to unlock your phone, because these guys are a total waste of time and money.

Read full review of CellPhoneUnlocker
Hide full review

Is CellPhoneUnlocker legit?

Our conclusion: After a detailed review, ComplaintsBoard finds CellPhoneUnlocker to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, CellPhoneUnlocker is known for their high standards and safety. If you're thinking about dealing with CellPhoneUnlocker, it's wise to check how they handle complaints.

CellPhoneUnlocker earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

CellPhoneUnlocker has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of CellPhoneUnlocker's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Cellphoneunlocker.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for CellPhoneUnlocker have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While CellPhoneUnlocker has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the cellphoneunlocker.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Cellphoneunlocker.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The cellphoneunlocker.com may offer a niche product or service that is only of interest to a smaller audience.
  • CellPhoneUnlocker protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

CellPhoneUnlocker Beware of cellphoneunlocker.com: Scammed, No Response, and No Refund for 8 Days

I made an order on April 9, 2022 from cellphoneunlocker.com. It's been a full eight days since then and I still haven't received an unlock code. I have sent numerous emails to their "support" and they never responded to any of my emails. After several requests for a refund, they still haven't responded. It's unacceptable that a company treats their customers this way.

On Monday, I am going to my bank to dispute the charges and get my money back. I have screenshots from their website showing other customers who have been scammed just like me. The best course of action is to show the bank all the evidence and let them decide what they want to do. Maybe they can help protect other customers from being scammed.

This is a serious issue that affects a lot of people. I have also sent everything over to my attorney, who has promised to look into their business license and see if he can get it pulled. If they are doing this to other people, then they shouldn't be allowed to continue operating. I attached some pictures as evidence.

Beware of cellphoneunlocker.com. They might seem like a legitimate company, but based on my experience, they are not. Their disregard for their customers and lack of communication is unacceptable.

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

CellPhoneUnlocker Disappointed with CellPhoneUnlocker: Lack of Communication and Customer Service

I was really impressed with how quick CellPhoneUnlocker (cellphoneunlocker.com) took my money when I ordered their product. It was no problem at all for me to get what I paid for. The package arrived and I was pretty satisfied with it, but I later ran into some issues. When I tried to contact them via email with some questions, they seem to disappear entirely! I kept sending emails, but I never got any response back from them. This was a massive frustration and letdown for me.

I waited a little while longer hoping to hear back, but it never happened. So, I ended up going to another supplier who was much better at communication and answering my questions. I had to pay for the same service all over again, but at least I got the information I needed. This new supplier was easy to reach and provided detailed information about what I wanted to know. In comparison, CellPhoneUnlocker was completely unapproachable and it was super inconvenient to try and contact them.

Overall, I was incredibly disappointed with the service I received from CellPhoneUnlocker and I wouldn't recommend them to anyone. It's just not worth the hassle and the frustration.

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more

CellPhoneUnlocker Beware of CellPhoneUnlocker.com: Scammed for $19.99 and Given a Useless Code!

I didn't have a lot of time to do some research and just went for it when I stumbled upon CellPhoneUnlocker.com. I needed a code for my mother's Galaxy S6 and this website seemed like a good option. I saw that it asked for a fee of $19.99, and without reading any reviews, I went ahead and ordered the code right away.

I regret doing so because this website turned out to be a scammer. It took my money and gave me a stupid code that didn't even work. I tried calling their number to follow up and resolve the issue, but it won't even connect as it tells you their office is closed. It's frustrating because I never received my promised code, and I feel robbed.

I'm planning to reach out to my bank to claim and refund my money. It's unfortunate to experience such poor service from CellPhoneUnlocker.com. I could've saved myself the headache if only I took the time to read reviews about this site.

On the bright side, I eventually found a website on eBay that offered the same code for a low price of $12.00, and that worked for me the first time I tried it. So, I'd advise you to stay away from CellPhoneUnlocker.com unless you want to risk losing your hard-earned money for nothing.

Take note, this website will take your money and give you nothing in return. Beware and be cautious in trusting websites that seem suspicious!

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

CellPhoneUnlocker Warning: CellPhoneUnlocker is a Scam! Stay Away and Save Your Money!

It's been like 10 days since I went ahead and purchased my unlock code from CellPhoneUnlocker, and oh boy was I excited to finally get my phone unlocked! But to my great dismay, these guys failed to produce the code and left me in the lurch. I mean, I waited and waited, but nada! So, I decided to email their so-called "support team" and after a while, they informed me that they would have to go through Apple and unlock it for me without charging any extra moolah. To be honest, I was a tad bit annoyed, but I thought to myself, hey it's a good thing that at least I'm not going to be charged extra.

Days have passed since then, and guess what? Still no unlock! I've sent them three more emails, and there's been no response, no nothing! And to top it all off, I asked for a refund, nada! zip! zilch!

I really do believe this site is a scam, you know. I mean, they're just taking their sweet time to provide the unlock code, and they don't even have the nerve to reply to your emails? I wouldn't be surprised if this site uses fake reviews from paid actors who just rave on and on about how awesome this site is, when in reality, it's a dud!

I'm not happy about having to lose out on the $69.00 that I spent, but I hope that others out there will not fall into the same trap as I did. Stay away from this site unless you want to be scammed like I was!

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

CellPhoneUnlocker Unlock Your Phone Easily and Affordably with CellPhoneUnlocker.com: A Review

I gotta say, CellPhoneUnlocker (cellphoneunlocker.com) is one good site that I randomly found and it rocks! It was a cinch to use it – easy peasy lemon squeezy. Better yet, the prices are relatively low compared to most unlock services. Not so bad, eh?

I have to give it to them – the testimonials are really a big help. It's reassuring knowing that the page isn't outdated or a hoax. The name itself is pretty dope, too, so it sounds legit to me. So far, so good.

One little nitpick though, I got a little bit antsy when I didn't receive the unlock code until Monday, and I purchased it on a Sunday. I feel that it would be less nerve-wracking if they could provide a detailed timeframe for the delivery of the code so that people like me could chill out, y'know? After a quick search on the FAQs and voila! Got my answer – it can take up to 72 hrs.

Anyway, as someone who works in the retail industry for cellphones, I'll definitely be checking out this site again soon, and I think others should too. I'm all for repeat customers, and it doesn't hurt to know that they got some good deals for returning patrons. Just remember to give them up to 72 hours for the unlock code, got it? Cheers to CellPhoneUnlocker!

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

CellPhoneUnlocker Warning: Terrible Service from CellPhoneUnlocker - Don't Waste Your Time or Money!

.

I am beyond frustrated with the service from CellPhoneUnlocker. It's been weeks since I placed my order, and still no code to unlock my phone. I've tried reaching out to their customer service multiple times, but they haven't even bothered to reply to my service ticket. And don't even get me started on their phone line. I've called at least half a dozen times during their advertised working hours, but it always says their agents are too busy to take my call. And when I leave my number, they promise to call me back, but they never do.

It's becoming increasingly clear to me that CellPhoneUnlocker doesn't actually care about their customers. It's almost like they just take your money and run. At this point, I'm seriously considering disputing the transaction with MasterCard, because I've lost all faith in CellPhoneUnlocker's ability to deliver what they promise.

It's really disappointing when companies can't provide basic customer service, and that's definitely the case with CellPhoneUnlocker. People need to know that this company isn't reliable and doesn't value its customers. Unless you want to waste your time and money, I would highly recommend finding a different unlocking service.

Read full review of CellPhoneUnlocker
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

CellPhoneUnlocker Terrible Customer Service: My Experience with CellPhoneUnlocker

I gotta say, I was pretty disappointed with the service I received from CellPhoneUnlocker. I mean, I sent them an email and tried giving them a call multiple times, but it took them a whopping 9 days just to get back to me. By then, it was already too late because I didn't even need the code they sent me anymore. I told them I no longer had the phone because it took them so long to do their job that someone else had already bought it. And you know what they told me? They said they could only give me back 70% of the $39.99 I paid. Like, what? I needed the entire amount back, not just a measly 70%.

I swear, I'll never use CellPhoneUnlocker again. It's not like I wanted to use them in the first place, but my usual website was having problems and I didn't know where else to turn. And don't even get me started on how they never responded to my previous emails when I first sent messages the day after I placed the order. But as soon as they're ready to give me back only part of my money, they respond right away. Talk about bad customer service.

So, I'm warning you guys: don't use them if you know you can get a faster turnaround through a different business. Trust me, I learned my lesson the hard way.

Read full review of CellPhoneUnlocker
Hide full review

About CellPhoneUnlocker

CellPhoneUnlocker (cellphoneunlocker.com) is a reliable and trusted provider of cell phone unlocking services. The website offers a wide range of unlocking options for different types of cell phones, including iPhones, Androids, and other brands. The process of unlocking a cell phone involves removing the carrier lock that restricts the phone to work only on a certain network. By doing so, the phone can be used with any carrier or network provider.

CellPhoneUnlocker has a user-friendly website that makes it easy for customers to navigate and find the right service for their specific phone model and carrier. The site provides detailed instructions on how to complete the unlocking process, which includes downloading and installing software, entering a code, or connecting the phone to a computer.

The company offers a money-back guarantee if the phone cannot be unlocked, and customer support is available 24/7 to address any issues or concerns. CellPhoneUnlocker also boasts a high success rate for unlocking cell phones, with satisfied customers leaving positive reviews and feedback.

With CellPhoneUnlocker, customers can expect a fast, secure, and reliable service that unlocks cell phones for a range of carriers and models. The website is a one-stop-shop for unlocking services, providing customers with convenient access to unlocking options for their phones at an affordable price. Overall, CellPhoneUnlocker is a trustworthy service that provides top-quality cell phone unlocking services to customers worldwide.

Overview of CellPhoneUnlocker complaint handling

CellPhoneUnlocker reviews first appeared on Complaints Board on May 16, 2023. The latest review Disappointing Experience with CellPhoneUnlocker: Slow Service & Lack of Support was posted on Jun 3, 2023. CellPhoneUnlocker has an average consumer rating of 1 stars from 20 reviews. CellPhoneUnlocker has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.0
10 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. CellPhoneUnlocker contacts

  2. CellPhoneUnlocker social media
CellPhoneUnlocker Category
CellPhoneUnlocker is related to the Mobile and Cell Phones category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.