Menu
For Business Write a review File a complaint
Nokia Customer Service Phone, Email, Contacts

Nokia
Reviews and Complaints

www.nokia.com

Learn how the rating is calculated

2.5 844 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Nokia Complaints 844

ComplaintsBoard
M
9:56 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia stolen

sir, i have lost my mobile phone please help me for finding it
My name: Muhammad Omair
Last sim no: [protected]
Email address: [protected]@yahoo.com
IMEI no: [protected]
ITem:002k0j0

Read full review of Nokia and 5 comments
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
C
C
CH.Sravanthi
IN
Jun 14, 2011 9:37 am EDT

I lost my cell phone with imei no.[protected] on 6/06/2011
mail me to chakralasravanthi@gmail.com in case anyone finds my cell

S
S
sivaraj D
AE
Oct 12, 2009 11:13 am EDT

my mobile is misplaced and not traceable. Please find the IMEI:[protected] and ITEM 002G918

A
A
Ayub.Rana
PK
Jun 22, 2011 3:41 pm EDT

I have lost my mobile Nokia 1202.

P
P
p c rathore
IN
Mar 21, 2011 8:05 am EDT

our mobile has lost imemi no is [protected]

S
S
squid68
BR
Jan 28, 2010 10:17 am EST

was it a nokia? I think i saw 1 getting the 5:30 from NY central last friday? will keep a lookout 4 U...

ComplaintsBoard
K
6:54 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia befor too late is this message from the company or is it a scam

i just have this message on my phone
what is the troth about the contenent of this message
please write me back on
[protected]@hotmail.com
From: [protected]@nokiaprom.com
To: [protected]@hotmail.com
Subject: REQUIREMENTS FOR CLAIMS
Date: Tue, 26 Jan 2010 08:42:15 +0100

Attn:Winner

Good to hear from you regarding the NOKIA MOBILE PROMO . My names are Mr.Harry Railey I am the Nokia Cash officer
assigned to winners on the Mobile sweepstake.

In line with the commemorating event marking our 42nd anniversary we rolled out over 16, 000.000.00 (sixteen Million Great Britain Pounds) for our 42nd Anniversary Draws All participants were selected through a computer ballot system drawn form 25, 000 company mobile numbers, and 30, 000, 000 individual mobile numbers from the 45 mobile networks from Australia, New Zealand, North America, South America, Europe, Asia and Africa as part of International Promotions Program, which is conducted annually in Britain, London.

This promo is approved by the British Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). This promo is the 1st of its kind and we intend to sensitize the public. To begin the verification process of your prize, you are required to fill and send the
claims form below

Section A
**Personal

Prefix (Mr., Mrs., Ms., Dr., etc.):
Mrs
First name:
lina
Middle name:
saeied
Last name:
hnidy
Date of birth (yyyy-mm-dd):
1/9/1961
Gender:
Female

Occupation
office worker
Address:
deir ezzour – next to nassara garden
City /State/ Province:
City of deir ezzour

Country:
syria
Section B
**Winning Information

Winning mobile number
[protected]
Network Name
Syria tell
Amount won (in figure)
850000 pounds and a laptop

Amount won (in words)
eight hundred and fifty thousand pounds and a laptop

Section C
**Internet

Contact email address(s)

1-) [protected]@hotmail.com.
2-) [protected]@hotmail.com
Internet connection

Home Work Public
home

I wish to on behalf of all members and staff of NOKIA congratulate you on your win and wish you the best of luck as you spend your good fortune.

Thank you for being part of our commemorative 42nd Anniversary Draws.

Yours faithfully,
Mr.Harry Railey
Tel:+[protected].

Read full review of Nokia and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
B
B
bilal ganie ganie
IN
May 03, 2015 1:26 am EDT

My name bilal ahmad ganie age 35 years R/O Jammu and Kashmir in village HARIPARIGAM awantiepora pulwoma pincoard 192122 mobile [protected], [protected].I got a massage from your side that I won 500000.

M
M
Moses Utazi
NG
Nov 17, 2011 3:49 pm EST

Nautral

M
M
Moses Utazi
NG
Nov 17, 2011 3:44 pm EST

My name is Moses Utazi from Nigeria, resident in Owerri, Imo state.I received a test msg on the 2nd Nov.2011 in my phone, informing me of qualified by my no.[protected], that I hve won the sum of 215, 000 pounds(GBP) WITH PAYMENT NO NK19 and I send my particulars to the E-MAIL:nokiadp1@ hotmail.co.uk. Sender Nokia-Uk. Address- 2nd floor Berkley Square House, Berkley Square London, W1J 6BD London, United Kingdom. Dr Peter Anderson, Tel:+[protected]. Also Dr Peter said I will receive my winning thro. British Airways World Cargo Courier, P O Box 99 London Heathrow Airport, TW6 2RQ, London.Mrs Reena Margerat, TEL;+44-[protected].Pls, confirm this Sweepstakes Nokia promo to me, thro. utazimoses@yahoo.com or thro. my phone no. above. Thanks.

ComplaintsBoard
M
3:30 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia nokia care cannot fix my phone problem and do not want to change it

Dear Nokia,

I bought Nokia n79 on August, 2009 from RAYA shop at Obour branch and at the same date of my purchase i found my mobile while it was working normally or making a call " the operator signal cut off then it appears to me sim card registration field and there is no choice except ok and when i press ok appears a white screen with the following message insert sim card" so i have to move the battery to restart the phone i went back to the RAYA shop to ask to change the phone he refused to change it until i change the sim card from my network operator i indeed changed the sim card twice as he request because it may be this problem come from the sim card the problem was still appears as i mentioned above so i went back to him again with the receipts that indicate that i have changed the sim card twice then he changed the phone to me by the same model N79.Unfortunately, the problem still the same i thought that it may be from the software i went through the internet to update the software as much as i could to fix this problem but it still the same, i went to NOKIA CARE on December 12, 2009 they took the phone to forward it to the main office of maintenance i took it back on December 19, 2009 and they told me that they have changed some technical component in the board but the problem still the same i return it back to NOKIA CARE on December 23, 2009 and showed the problem to the manager and received it back on December 31, 2009 and they told me that my phone is working normally and there are no problems with it i found strange from this report, the problem still the same and went to NOKIA CARE on January 12, 2010 and met the manager called " Ahmed" and i have showed the problem to him and he make a complain to me and forward it to the head office requesting him to change the phone by another model then i called the customer service to know what happened they told me that my phone is working normally and my phone is ready to received on December 17, 2010. To be informed that i every time they took my phone i called the customer service and make a complain.

MY last receipt of service number is : 3280544
Serial number is : [protected]
Battery code: [protected]
My mobile number: 002-[protected]
Cairo, Egypt
Please send me or respond me as soon as possible.
[protected]@hotmail.com
Best regards,
Mohamed Mahmoud Hamdy.

Read full review of Nokia
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
E
2:37 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia winnings

Hi i received a sms to inform me that i won money through nokia on my mtn nr they asked me to pay R1440.00 MTN air time in then after that they say I have to pay in anothe R2880.00 before I can get my money I asked for a bank account to pay the money in The lady at the bank report that the acc is used in scams so now it seems as if it was a scam how can I find out what is going on
Thank you

Read full review of Nokia and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
S
S
satyrguy
MU
Feb 27, 2012 10:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more

hi i receive two sms one i won 315 000 gbp in nokia uk mobile promo and i won 415 000 pounds awarded by nokia uk i want to know if it is real before i reply contact me on satyrguy69@ymail.com

E
E
eneida
AL
Jul 26, 2011 5:39 pm EDT

hi,
i recieved a sms l that i have 195, 000 pounds in the on going 2011 NOKIA UK PROMOTIONS. I was told to mail for caims from this adress nokiaclaimsremittancesdept@live.com. uk i was given the contact number +[protected] . I WANT YOU AS A ORGANISATION TO CONFIRM IF IT IS A GENUIM OFFER. My email is enida87@gmail.com.

S
S
saniko chiwala
ZM
May 03, 2011 1:13 pm EDT

hai,
recieved an sms that I have 450 000 pounds in the on going 2010 NOKIA UK PROMOTIONS . I was told to email for caims from this adress nokia.claims@live.co. uk I was given the contact number +[protected]. the sender s contact number is +[protected]. I WANT YOU AS AN ORGANISATION TO CONFIRM IF IT IS A GENUIN OFFER. MY email is machikoholdigslimited@yahoo.com

F
F
faiz Ahmed Fareed
PK
Jul 19, 2010 10:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

hai,
recieved an sms that I have 300 000 pounds in the on going 2010 NOKIA UK PROMOTIONS . I was told to email for caims from this adress nokia.claims@live.co. uk I was given the contact number +[protected]. the sender s contact number is [protected]. I WANT YOU AS AN ORGANISATION TO CONFIRM IF IT IS A GENUIN OFFER. MY email is kwaloss faizi251@yahoo

K
K
kwalombota mutumwa
ZM
Apr 05, 2010 4:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

hai,
recieved an sms that I have 300 000 pounds in the on going 2010 NOKIA UK PROMOTIONS . I was told to email for caims from this adress nokia.claims@live.co. uk I was given the contact number +[protected]. the sender s contact number is [protected]. I WANT YOU AS AN ORGANISATION TO CONFIRM IF IT IS A GENUIN OFFER. MY email is kwaloss@yahoo.co

ComplaintsBoard
K
2:22 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received the following e-mail & was requested to supply name, id & cell no. ----- original message ----- From: To: Sent: tuesday, january 19, 2010 12:42 am Subject: your cellphone number have won > congratulation!!! your no. was among lucky winners nokia yearly promotion.you won r95, 000. with ticket no.0166p call mr.paul benson [protected] for your cash immidaitely you receive this mail

Read full review of Nokia and 15 comments
ComplaintsBoard
V
11:17 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia fake mail

I have received a mail from Nokia Business Promotion That I have won some prices of money which is as follows: I wanted to know why this kind of bogus people cheating others. I have not heard any thing that some people got the money thru' this similar type of mail. Normally some of the people may fall with this mercy of this fake mail.

Mail content:

Quotse :

ATTENTION WINNER

This email is to notify you that your email address was randomly
selected and entered into our 2010 year promo draws of Nokia Promo Award.
You have subsequently emerged a winner and therefore entitled to a
substantial amount of 1, 000, 000.00. Pounds, {1 million Great British Pounds}.

For further information, kindly confirm receipt of this email, by
forwarding Your Details as states below to our claims department

Email: nokia.[protected]@live.com
KINDLY FILL OUT THE PAYMENT PROCESSING FORM
FULL NAME...
DATE OF BIRTH...
ADDRESS...
COUNTRY...
MOBILE NUMBER...
OCCUPATION...

Note:- You are strictly advice to send your reply to our claim department
email nokia.[protected]@live.com

Yours Sincerely,
For The Nokia Award Team

Unquote:

PLEASE HELP ME TO INDENTIFY THAT THE MAIL WHICH I HAVE BEEN RECEIVING FROM NOKIA UK PROMOTION IS FAKE OR CORRECT . Why not these people punished by the law...

Read full review of Nokia and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
N
N
nOKIA FAKE
MN
Jan 31, 2011 12:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Haha NNOOOO IT'S A FAKE PROGRAM I JUST FUNDED WITH 350$ TO GET MY MONEY AND LOST IT LOL [censor]KKKKKKK

ComplaintsBoard
S
12:58 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia no reply from [protected]@vsnl.net

sir my name is Vishal Kumar i lost my mobile on 09/01/10 and i complaint to [protected]@vsnl.net
they said with in 24hrs trace my mobile till today no more replay come to my mail. what is this ? pleas give me a solution or explanation and please trace my mobile
all my detail are send to there

Read full review of Nokia
Update by smashing_ashmit
Jan 14, 2010 1:41 am EST

Respected Sir,

I was mailed with details to cop@vsnl.net for find my lost mobile, i was heared that they will reply in 24hrs but they are not replied me till now. so i am requested to u please do anything watever u can and please help me for search my lost mobile i am sending my details for you I really need your help to identify the location of my stolen mobile. My mobile is belongs to nokia.
My mobile was Nokia n-73 whose IMEI NO. is [protected]
its contect No. [protected]. Details as following:

Your name: Vishal Kumar
Address: #602, Vinobha Basti, Sriganganagar
Phone model:N-73
Make: Nokia
E-mail for communication: smashing_ashmit@yahoo.co.in
Missed date: 09.01.2010
IMEI No.:[protected]

Awaiting for your reply…

Vishal Kumar
+91-[protected]

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
9:02 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia mobile stolen

sir my name rajumar iam doing my CA in vijayawada during my study period some one stolen my mobile in my room which i had stayed the mobile was stolen on 14/07/2009 sir i so kindly find my mobile sir please

my address:
NAME : rajkumar.rudravaram
ADD : t2 720, 8in cline colony
godavarikhani, ramgundam
PIN : 505211
CONTACT: [protected]

MOBILE DETAILS:
PRODUCT: NOKIA 2626(blue)gsm
IMEI :[protected]

Read full review of Nokia
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
4:03 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia call and email for claim money

Hello sir/madam

I have got a call from +[protected] and then this mail-

Nokia mobile phone united kingdom.
Nokia mobile phone notification dept uk frees donation board
International awareness promotion department
Dresdner office ag nokia london branch
Reference number: nokia: +[protected].
Attn:gurjeet,
Congratution am diplomat barr. John terry right am informing you to provide me your id prove because of double claims such as passport photograpgh, pan card or your election card, international passport copt copy, within 1 hour for you to receive your parcel in your bank acount information.
Best of luck
Barr. John terry

Detail of mail-
From dominic ebani
To [protected]@gmail.com
Date jan 13, 2010 10:39 am
Subject scan your required documents to my e mail
Mailed-by live.com

Kindly confirm me what is exactly this and is it true aur fraud mail the person also have sent me a copy of his passport which I have attached.

Waiting for reply please send me mail on [protected]@gmail.com

Thanks

Read full review of Nokia
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
P
5:38 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia hello sir

Sir my name is veerababu, I lost my mobile on 02/01/2010 and missing place was
Sr nagar, hyderabad, andhrapradesh, india.
Please trace my mobile.

My details are:

Name: pedireddi veerababu

Address:pedireddi veerababu
S/o:rambabu
Tamarada village
Kirlampudi mandal
East godavari district
Andhra pradesh
India
Pin:533437

Phone model:nokia 5130 (Red colour)
Make:nokia
Last used no. :[protected]
E-mail for communication: veerababu. [protected]@gmail.com
Missed date:02-01-2010
Imei no. :[protected]
My present contact no. : [protected]

Read full review of Nokia
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
4:54 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia relacement for mobile

Dear sir/madam,

My name is siddiq basha from coimbatore (Tamil nadu). I was purchased nokia n97 last three month before, (Wlan no: 00266873631b3 imei no: [protected] item no: 002k9d5) so that mobile was problem on buying with three days. I went to nokia care, met to manager. He asks to me, that mobile problem was not easy to ready with this center. So I will transfer for this mobile at level 3 nokia care head office, that problem with solve after 10 days. But he will taken 20 days for that problem. So am not happy that at all. I will request for replacement for this mobile, but he will not accept and adjusted to me. Come again for more complaints on mobile, (Problem mentioned for it. , battery back up was empty, mike not working with on for loudspeaker, several times mobile was automatically restart and hanging) I will used for properly condition. Many times, I went to nokia care center for this kind of problems. Than, we are always not responsible to me. Most of calls for used in customer care services; they were not response to my queries. So I felt to more time depression for start for that problem. Than I was used for that mobile just for 20 days on hand. Finally, I requisition for destination is replacement for this mobile. This request for you will not accept for this complaint or any for at all. Defiantly I will go to consumer court. If u don’t mistaken for me. I didn’t any way for this problem. Reply for us to immediately on current status

I will mentioned for job sheet no: [protected]/091118/127
[protected]/100102/66

My details:

M. Siddiq basha
8/17, gandhi street,
K. G. Chavadi,
Coimbatore-641105
+91 [protected]
[protected]@yahoo.Co.In

Read full review of Nokia
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
3:45 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia nokia bonanza promotion

I had got a message saying that "congratulation your mobile number has won 500, 000.00 pounds on the on going nokia mobile new year promo for further information email to.. "

Is it true or it is a fraud? Please confirm on: [protected]@mail. Bg

Ps. Someone needs to take responsibility of this!

Thank you

Read full review of Nokia and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
R
R
Reply Team
Skelmersdale, GB
Nov 25, 2012 12:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello

Send your Full Name, Address, Telephone Number and Winning Message you recieved to the surveillance unit on:

surveillance.teamunit@gmail.com

so as to enable them ascertain if you really won the Lottery and give you true information
on how your winnings can be Collected.
You Will also be Informed if the Winning Message you Recieved is a Fraud Notification

Reply Team

T
T
Tsegii
MN
May 10, 2010 10:30 am EDT

i had recieved that sms : your mobile number has won you 1.000.000.00 GBP in on going nokia mobile promo. For claims call +[protected] and send email : nokiaclaims2010@gmail.com
it is really?
please send me real answer!

D
D
doogii
MN
Apr 12, 2010 12:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i had recieved that sms:your mobile number has won you 1.000.000.00 GBP in on going nokia mobile promo. For claims call +[protected] and send email : nokiaclaims2010@gmail.com
it's really please answer me! anuul99@yahoo.com thanks

M
M
munkhbaatar
MN
Jan 11, 2010 11:31 pm EST

hi1
i had recieved that sms:your mobile number has won you 1.000.000.00 GBP in on going nokia mobile promo. For claims call +[protected] and send email : nokiaclaims2010@gmail.com
it is really?
please confirm on:mn8890@yahoo.com
ps. Someone needs to take responsibility of this!
thank you!

K
K
khishgee
MN
Jan 08, 2010 5:24 am EST

hi!
i had recieved that sms : your mobile number has won you 1.000.000.00 GBP in on going nokia mobile promo. For claims call +[protected] and send email : nokiaclaims2010@gmail.com
it is really?
please send me real answer!

ComplaintsBoard
A
9:02 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia hanging problem

I bought phone 10 months ago. Its started troubling just after 2 months of purchasing. Nokia care told me to use phone without memory card. I did so, but still it not ok. Since last month i have send this phone for repairing to nokia care 4 times. And it is still not ok.

Read full review of Nokia and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
chitra devi.K
IN
May 27, 2011 6:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have lost my mobile phone on 26th may2011. Please help me in finding out my mobile.

ComplaintsBoard
P
11:27 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia memory problem

i m pallavi mahajan from jammu...i bought a nokia 7610 supernova on 20th january 2009...the problem is that on the net its internal memory is given to be 64mb but in real its internal memory is 26.7mb only...its totally a fraud, nokia is cheating people like this...once i have told the regional manager about this but no action has been taken yet...i went so mant times to nokia care but they always say that we have talked about this in the company...i told them to replace my set, but now its almost an year and i purchased the cell for Rs.10, 800, nw i want the money back...i am going to the court also to launch a complaint...my no is [protected]

Read full review of Nokia
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
12:34 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia lucky number winnings

I have received a text on my nokia saying i have won a large
sum of money and i should email to this address [protected]@yahoo.co, uk please check it out for me.

Read full review of Nokia and 13 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
13 comments
Add a comment
S
S
Safwat Hidmi
PS
May 02, 2011 6:15 pm EDT

Hi, I just received a text message saying "Congratulations! Your number has won you (GBP)350, 000 pounds in the ongoing NOKIA UK PROMO for claims call:+[protected] or Email:uknokia143promo@yahoo.co.uk"
so please I need an answer from NOKIA regarding this message. my email www.safwatanssar99@yahoo.com my number is [protected] or [protected]

L
L
laza
SK
Dec 19, 2010 3:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have received a text on my nokia saying i have won 350 000 pounds, how can i reclaim my prize?

D
D
DHARMADASA
LK
Jun 26, 2010 11:37 pm EDT

i have received a text on my nokia saying my number has won (GBP) 350000 pounds in the on going nokia uk promo for claims call +[protected] or i email u.check it out 4 me.am SRI LANKA on +[protected].

F
F
Fawzi abesa
LY
May 15, 2010 6:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I Request you to return the full amount immediately
----------------------------------------
Dears

I Request you to return the full amount immediately that you transfer to you I £ 1950.68
Because I am not trust you after what happened from you
I told you in last message
I do not have the money to pay and you've paid I've borrowed from a friend to reimburse a specific period of time
Confidence is zero, with you
So I ask you to rewind the amount to me the same way and method in a period of up to two days and rewind all the contents of a package to a company T n T, which in turn will either return to Nokia ...
If i do not receive anything from you within the time specified will try all the documents and papers to my Government and the British Embassy by counsel
Because I want my money right ..
If you are people you respect the law Let's see it
I will not borrow any additional amount you paid for because I do not know, I do not trust you again, If you are honest evidence to the contrary

Think of the solution and I'm ready for the appropriate solution to recover the rights and appropriate compensation
I Put all the possibilities before me in organizing the best decision that ensures the right you have
----------------------------------------------------------------------------------------------------------------------------------------------
This is part of Nokia Co
-------------------------------------
Dears...

You sent me the last massege of receipt of the amount of 650 pounds your package
I hope you rewind the value immediately for shipping T n T..

Sender
F.Abesa
May, 05, 2010

________________________________
From: Nokia Promo
To: Fawzi Abesa
Sent: Sat, May 1, 2010 3:45:50 PM
Subject: ACKNOWLEDGEMENT OF PAYMENT

Dear winner,
We the management and staff of the Nokia company wish to inform you that your payment for the Courier charges has being acknowledged by the TNT Courier Services. So your winning Prize will be leaving UK today by 8:00 PM UK time to your contact address in LIBYA.
Goodluck to you.
Dr. Barry Joe

F
F
FAWZI ABESA
LY
Apr 09, 2010 2:06 pm EDT

Hi...
I am fawzi abesa..

I have received a text message on my nokia said that my number have won(GBP )350, 000 in the on going nokia UK promo for claims
what shoud I do and how can i receive this money?
please call me if it was true, and return to me on my telephone number +[protected] or +[protected] .
please check it out for me .
Yours
ABESA

O
O
omar ahmed
LY
Apr 07, 2010 11:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

omer el-mahdi ahmed ...
i have received the same message above, that said i won by 350000 pound on my phone,
also give me yahoo mail and telephone number releated to nokia,
so if that is true please return to me on my email
sama_joy88@yahoo.com
april-7 -2010
salam

A
A
ahmed nasser
EG
Apr 04, 2010 8:05 am EDT

I have received a text on my nokia said that i have won 350000 what shoud i do
please call me if it was true +[protected] or +[protected]

M
M
mumba
ZM
Apr 02, 2010 4:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have received a text on my nokia saying my number has won (GBP) 350000 pounds in the on going nokia uk promo for claims call +[protected] or i email u.check it out 4 me.am MUMBA on +[protected].

M
M
mai.amr
EG
Mar 31, 2010 10:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have receved a text on my nokia saying your number has won you(gbp)350000 pounds in the on going nokia UK promo for claims call +[protected] please check it out for me I am AMR ALAA

O
O
omniaAmr
EG
Mar 29, 2010 5:10 am EDT

ihave received a text on my nokia saying your number has won you (gsp)350000 pounds in the on going nokia uk promo for claims call +[protected] please check it out for me

ComplaintsBoard
V
2:26 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia my nokia hangs every time I use it fr more than 4 to 5 min

my nokia n 97 has a problem...

since i bought the phone i have not used it for more than 15 days.. after that i have been given at least 3 to 4 new handsets as stand by phones which also have the same problem...

i would like some to take some serious steps to give me a phone which works.. in nokia..

i am feb up of changing phone using stand by from nokia..

nokia being such a reputed brand has launched a very bad model which is expensive...
the worst things is we cant use the phone for more than 5 min it hangs.

Read full review of Nokia
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
H
11:34 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia won r95 000

I received an sms this morning: congratulations! Your number have been randomly picked in our end of year nokia promotion, you have won r95 000 (With a reference number that I will confirm with nokia alone). Please contact your claim agent on [protected] and claim your won prize.
If this is another scam then I will request nokia to look into these matters, because it is doing damage to a very good brand. I lost my job and took a bad knock financially this year. Having people like this trying to scam more money of me just aint funny! Please look into this matter, because this is damaging to nokia which I feel is a very good brand name. What is the objective of all this? You can contact me at [protected]@seeff.com

Read full review of Nokia and 23 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
23 comments
Add a comment
Z
Z
Zolani SS Zonyane
ZA
Mar 13, 2012 10:37 pm EDT

"Congratulation! your mobile no has won R195 000. FROM NOKIA PROMO. with ticket no. 0166P. for claim call Mrs Portia Zulu [protected]." By looking at the punctuation, one can see that this is a scam. Someone working for Nokia would know that a sentence starts with a capital letter for starters.

A
A
andile sigasana
ZA
Sep 07, 2011 7:21 pm EDT

Hi all, the prize money has gone up to R450 000.00. Just imagine the temptation in all the debts you can pay. Ignorance get the best of everyone who is in need of CASH! But than, lets look who is at fault in all of this? Our Government insist that we must RICA our simcards by disclosing our personal details as well as the FAIS compliance. So the scam syndicate get excess of our numbers from those who work for the government, we need to go out there and SHOUT or else we are DOOMED! Nokia is also responsible as far as I'm concern, cause all these scams are related to their BRAND name. Please let us be protected as Vodacom customers. Andy S.(matyozaLol!

C
C
Chrismari Froude
ZA
Sep 05, 2011 8:14 am EDT

I also received an sms last night at 23:58 from a cell number :[protected]
saying that I won R265 000 with REF NO: ####. It states that I must call a Lucas Smith on [protected] between 09:00Am and 6Pm. I don't even own a Nokia cell phone. My husband received the same sms. We have Blackberry phones and are with MTN. How the did they get our numbers in any case. Please Nokia, sort these people out...

P
P
pbcape
ZA
Jul 27, 2011 10:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi all, these scammers must have a whole network of numbers to use, maybe they employ people to use their own numbers for this scam and pay them a commission for any monies scammed, whatever method they use its a scam...

Here is the latest scam number to watch out for:

Sms recieved from cell [protected] and to call Portia Zulu at [protected] to claim your R95 000...
Have'nt bothered to react, but sure hope that fraud division will call them, trace the number, and take action. Its enough that the economy is down and the people are suffering to make ends meet. The desperate will clutch at any straws to get a windfall like this. South Africans are ripe for the pickings and to get scammed out of whatever we have left...

B
B
B DAYA
ZA
Jun 17, 2011 1:48 pm EDT

I received sms from [protected] to call [protected], [protected] to claim price. The person was groggy and dont know how to talk on phone.I realised it was a scam. We see all these complaints with peoples names and numbers yet there is no response from NOKIA or relevant authority.THIS SAYS A LOT.

Z
Z
Zandi
ZA
May 31, 2011 3:03 pm EDT

I received an sms says ""We wish to inform you that your network no. has meritted R95000 Ref.no. 0166p. Call [protected] from 8am- 6pm""
I phoned this number abd the lady called Portia Zulu answered she said I won in the Nokia Promo, I have to buy 2X eartime of R180 so that they will process the money to my bank account. I send the airtime, but not receiving any responce from them Please South African dont be the victim of this scam as I am hoping that Nokia will act immediately in this matter.

V
V
vanessawilson1991
Caloundra, AU
May 24, 2011 3:22 am EDT

i recieved the same email saying i had won 990, 000 from dr smith olsen, it's a lie, no one fall for it. i hope they get caught, ###.

A
A
5124
KW
Apr 04, 2011 5:22 am EDT

I the same sms thing.
Your mobile number has won you R195000 in NOKIA Promotion. To claim your prize, call Mr.Louis on [protected]

N
N
njabulo
ZA
Mar 22, 2011 10:35 am EDT

0 Votes

i also got a message saying congratulations you have won R95000 on NOKIA YEARLY PROMOTIONS Ticket No.007KP .Call [protected] for your cash prize

N
N
Nico du Plessis
ZA
Mar 14, 2011 10:58 pm EDT

I received 2 meeages . One telling me I won R500, 000 on my one phone this afternoon and ref was [protected] was refered to come and pickup my check at the waterfrond, Nokia promotion house.
Then I received at midnight an other sms on my second phone to tell me I won R265, 000 have to phone [protected].
Please Nokia, after all this FICA issues I hope you can get them

Nico du Plessis

ComplaintsBoard
M
1:01 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia hang & only read key working

I am sorry that i have purchased a handset nokia make model - 5130 Express music.
The instrument started causing problem within a period of 1 month of its purchase or so in such a way that it automatically gets hang, when I visited service centre in 10th dec 2009 they gave me JOB SHEET...& say 25 days latter, you contact us !

Read full review of Nokia and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
S
S
shridharalageri
IN
Jul 18, 2010 10:00 am EDT

hello sir,
some 3 people hav stolen away my nokia 5130c -2 express music mobile on 14th july at around 7.30 pm in a rush bus.
if u can help me in gettin back my mobile, kindly send me a msg at shridharalageri@yahoo.co.in. my current number is [protected]
the following are the informations about my mobile

IMEI NO: [protected]
ITEM NO:002N7L6
SIM:DOCOMO pre paid
MOB NO:[protected]

R
R
R.BALAJI
IN
Feb 21, 2011 11:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have lost my mobile on 12th febraury 2011 thorugh the bus. I have insert my docomo sim in my mobile. please find mu mobile. plz. plz. plz...

View 0 more photos
S
S
shakeel rajputs
PK
Jun 02, 2012 4:53 am EDT

plz check my mob phone where area in use my mobile this time plz conform me

R
R
R0ckatiel
US
Feb 21, 2011 12:51 pm EST

Is a picture of yourself necessary?

I
I
ihsirnitt
IN
Jan 17, 2010 11:09 am EST

I purchased Nokia 5130 in Oct2009 and from the starting it use to Hang. Its use to rectify if i remove my battery or sim. But today dated 17Jan2010, it permanently gthang. None of the key is working and even removing of battery or sim is not reverting it back. Its now painful to keep this mobile phone. Its processor is damm slow. Its a wastage of money and it is demolishing the NOKIA brand name from my mind.

ComplaintsBoard
Z
7:02 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia won r95000 from nokia yearly promition.

Good day,
I received an sms from this no: [protected] that " congradulations, your no was among the lucky winner on the nokia yearly promotion. youwon r95000 with ticket no. 0166p. call paul benson [protected] for your cash prize".

I then call mr. paul, he told me to buy an r180.00 mtn airtime and send the voucher pin to him before i load it to my phone and also my banking details so that he can register me.

So i want to understand if is this promotion real or not, because i am scared of loosing r180.00 airtime and also scared of give out my banking details to a stranger.

Thank you.

Zandile dingani
[protected]
Zandi.[protected]@yahoo.com

Read full review of Nokia
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
I
4:39 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Nokia improper service of nokia customer care

Dear sir, I have purchased nokia e71 set on 3rd april 2009 from jaipur, customer id [protected] and of lot no [protected], with 2 month of its purchase I found the set totally dead and non functional, during this period I was on official work to brahmpur (Orissa) where I have shown this set to nokia care, which was deopsited with them for 10 days and later they told that its battery is dead and it requires changing, but warranty of battery is of six month which has finished 2 days back, when I requested that I have deposited the set 10 days before, there answer was that the complain of mobile was done not of battery. Further after inserting a different battery the mob is not getting charged though it is showing the sign of getting charged. When the same set was shown to nokia set pathankote (Punjab) they r also not showing any sign of help, and there only answer is the battery is dead and it require changing.

Read full review of Nokia
Hide full review

Nokia Reviews 0

Looks like Nokia has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Nokia, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Nokia

Screenshot Nokia
Nokia is a global technology company known for its telecommunications equipment and services. It offers a range of products including network infrastructure, software, and services for communications service providers, industries, and the public sector. Nokia's portfolio also includes advanced research and development in connectivity and technology innovations.
How to file a complaint about Nokia?

Here is a guide on how to file a complaint against Nokia on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Nokia in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Nokia. Mention key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint against Nokia on ComplaintsBoard.com.

Overview of Nokia complaint handling

Nokia reviews first appeared on Complaints Board on Jul 30, 2006. The latest review Nokia UK promo 2013 was posted on Sep 27, 2023. The latest complaint NOKIA 3.4 TA -1288DS was resolved on Mar 22, 2021. Nokia has an average consumer rating of 3 stars from 844 reviews. Nokia has resolved 319 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.4
494 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Nokia Contacts

  2. Nokia phone numbers
    +358 104 488 000
    +358 104 488 000
    Click up if you have successfully reached Nokia by calling +358 104 488 000 phone number 10 10 users reported that they have successfully reached Nokia by calling +358 104 488 000 phone number Click down if you have unsuccessfully reached Nokia by calling +358 104 488 000 phone number 0 0 users reported that they have UNsuccessfully reached Nokia by calling +358 104 488 000 phone number
    100%
    Confidence score
    Head Office
    +1 (408) 737-0900
    +1 (408) 737-0900
    Click up if you have successfully reached Nokia by calling +1 (408) 737-0900 phone number 0 0 users reported that they have successfully reached Nokia by calling +1 (408) 737-0900 phone number Click down if you have unsuccessfully reached Nokia by calling +1 (408) 737-0900 phone number 0 0 users reported that they have UNsuccessfully reached Nokia by calling +1 (408) 737-0900 phone number
    Nokia Technologies
  3. Nokia emails
  4. Nokia address
    Karaportti 3, Espoo, 02610, Finland
  5. Nokia social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 25, 2024
  7. View all Nokia contacts
Nokia Category
Nokia is ranked 3 among 139 companies in the Mobile and Cell Phones category

Most discussed Nokia complaints

winning lottery
1
(opinions to this review)

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.