NoraCora’s earns a 1.5-star rating from 139 reviews, showing that the majority of customers are dissatisfied with their purchases.
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Returns IMPOSSIBLE!!!
After three weeks of waiting for my order, I received the items. They were too small for me so on the return instruction sheet issued with the clothing, it said I had to email the company to get a return code. What I got instead was a message saying they are located in CHINA and I would be fully responsible to return my clothing there and pay for all shipping costs. They then offered me a 15% refund if I forewent the return of merchandise. This is unacceptable to me, since nothing was mentioned about returning to a foreign country. To top it off, they offer NO USA phone number. The customer service number provided is located in China. Beware, returns are IMPOSSIBLE!
Desired outcome: full refund
bad company ripoff!
trying to cancel orders for the amount $189.00 no response sent about 6 emails.
Coat and purse that arrived very cheaply made
A supposed coat that arrived and is a hoodie, charged $52 with shipping. A purse that arrived and is no more than a felt bag with a cheap zipper that I could have made myself, for $30. I will not buy from them again
Dress and one pair of shoes
After three months and multiple times reaching out to Nora Cora I received such poor quality items that my husband laughed out loud when I tried them on. Terrible quality. Not true to size AT ALL. Though they say they give refunds you have to send them back to China at your own cost and then wait longer for the refund. At that point who would trust that you would get a refund? So I took the 15% refund they offered for the dress and the 25% refund they offered for the shoes. And what is THAT about? I should have had the full refund considering what they put me through with the waiting, the ongoing correspondence and then the awful quality of the items.
I felt scammed. Really "taken". Angry. NEVER order from this company! I read that they are a legit business, but hard to believe. Their doors should be closed.
Stay away from noracora!
My wife purchased 2 blouses, sundress, and shirts. before nafta, I spent 13 years in the fashion industry working with both domestic and offshore manufacturing contractors. i'm saying because as a male, I know women's fashion merchandising! do not purchase anything frim this sham 2 year old internet company! my wife not only will have to pay shipping back to china, but also would be responsible for psying china duty and tariffs!
I have never heard of such a business model!
noracora
Noracora triple my order have hundreds of dollars. Told me to sent them a list the other day and I did, THEY withnot sent me a return label, trying for weeks to return, Now they won't even get back with me. I am so angry I can't take it any more. Don't want to tell my husband he will be outraged losing that much money.
Kathleen Harris
Returning items
I have purchase three different items from NoraCora. Return policy is to contact customer service and wait for a mailing label. I have been waiting for a mailing label for a month now. Can't seem to get one.
Everytime I send an e-mail, I get the same question, "Do you want a shipping label?" or "Do you want to return the the product?"
Not getting anywhere.
Order # HBPT00174731
White Casual Butterfly Printed Shift
Multicolor Short Sleeve Printed Casual Dress
Order # HBT00174731
Plus size short sleeve v neck vintage dress
Renee Holstein
[protected]
[protected]@aol.com
Your statement, “customer service will reply within 24 hours”!!!
I have sent three emails through your customer service website. I have supplied all of the information requested; but to date, have not heard anything! I hope this is not being done to use up my 15 day "return " period.
I see that I am not the only one complaining about this!
I would appreciate anyone contacting me with the appropriate RETURN address, AND, I do not expect to be charged for ANY (miscellaneous) fees. NOR,
do I expect to be penalized for YOUR wasting time to get back to me.
Women's clothing
ORDER #ESAG3134572
On May 30th I bought about 5 women clothes articles for $59.52 online from Noracora and they said to wait 4 to 6 weeks before delivery of my items. I waited over 6 weeks until I finally received one item after writing them and complaining that I hadn't received my clothes order as yet. The dress was of poor quality and see-through dress with no lining and I would never wear without a full slip. It certainly didn't look like anything that I ordered from Noracora online. Today it is July 26, 2020 and I haven't received the other 4 items as yet. Another complaint is that when I purchased these women clothing items online there was no receipt itemizing each article and no proof of purchase except for the amount paid for in our bank account. I am very disappointed and want my money back or at least a large discount on these clothes items upon receiving them if they ever come. Can you give me any advise as to what I could do. Thank you.
Elisabeth Parent
I'm trying to return clothes I purchased
I'm trying to return clothes I purchased months ago from this company which just arrived 2 days ago and the site service @noracora.com where they direct you claim you have to get "authorization to return" items but they don't show or tell how to get authorization.
They have all types of information that supposedly tell you how to return but I can't locate actually how to return the items because there's no clear mechanism for you to get the "authorization to return ".
I feel this is a scam operation which is making it impossible to return items. They have all the" lingo" to supposedly guide the unhappy consumer to return their inferior clothes but they make it impossible to get the" authorization" they need in order for you to return the items and get a refund. I can't simply return the items without their "authorization"HELP
Inferior clothes and non existent consumer support-consumers beware of a scam operation-they make it impossible to return their inferior clothes
There's a bunch of companies like this - all of them are from China. There are no fashion designers or even a clothing store for that matter. The clothing advertised is usually muslin, not quality cotton, and it's several sizes too small. There is no way to return the item. Annie's cloth is the company I ordered from with the same MO. They offer a bogus email address for you to write to get authorization to return the inferior clothing and never respond. I've learned a valuable lesson: Check to see if there's actually a customer service phone number and a real person who answers the call when you test it out. Look at the reviews which should be in the hundreds, not three or four. Check reviews online and the fraud website. If you decide to chance it, order something very small first. Good luck!
Item purchased not true to size and customer service not responding to with appropriate return authorization or refund
Purchased item, item received and not true to size label, order number hbpt00191824, have contacted noracora customer service several times and received response that a customer service rep will "review your request and get back to you within 48 hours", never received call back or additional return information, company's information indicate returns must be made within 15 days, cant make that happen if they wont respond, I believe shipper is just a reseller and has no real presence in the us, want a full refund
Never received order.
First off, this company is deceiving because they never disclose that you are ordering directly from china! I put in an order may 2020 and now it is toward the end of july 2020 and still have not received my order.
They keep telling me to be patient because of covid19, etc. Well, even with other companies and a delay, I have still received my orders. It has been over a month since my package is tracked on their radar. It is either lost or wasn't sent at all, but they tell me they cannot refund me because my order is in transit.
Not happy and will never make this mistake again by ever ordering anything from them!
E5AR2146276
I want my return of 137.$ that I paid and never go my clothing that I ordered. I ordered in May and paid with my paypal account and have tried for a few months to get to someone that can help me. Bought under Joyfornice Design and also had email from Noracora for them to return my money. Joy for nice is not in ebay anymore and contact Synchrony bank who has my pay pal Credit card. Please help me. L
Women's clothing
I placed an order with Noracora on June 22 and payment was drawn on June 23. I have made multiple attempts to inquire about the status of the order. It's July 15 and still no merchandise and no response. If this siite is a Scam, and from what I'm reading, it is! Why hasn't the site been shut down?! There is no customer service phone number to speak to a representative to help resolve my issue. Only email. Everytime I send an email to them, I get the same form letter back from them. I think it is just a auto response and no one is actually reading the email. I've never experienced anything like this.
Return policy - shipping to China not disclosed to customers
The return policy provided by Noracora is clear except for one important fact, items must be shipped to Guangdong, China at the customer's expense. I now have $130 of items to return that will cost $67 to return. These are not heavy or bulky items; they weigh a total of 3 pounds 15 ounces and fit into a 12x10x5 box. Nowhere does Noracora let customers know...
Read full review of NoraCora and 4 commentsHave not received order I placed since May 13,2020
I have placed an order with Noracora website May13, 2020 worth $185.00 and up to this time I am still waiting for my order to come in. I checked the tracking updates and it has not been updated since May 26. I am aware that I can no longer cancel the order, but I would like to know what is going on. This is my first experience ordering from this website and I am very disappointed with lack of communication and the lacking progression of my order. I have emailed numerous times but all I get is a computer generated response which is not giving me any update on my inquiries. I just want to get a full refund of my order. (E5A76116167)
I myself order first time with company, never recieved order, and this has been since May20, 20 for $163.24, my order number is (E5ATG138954).
Never received
3 weeks ago I ordered dress tops, tee shirts and a pair of sandals totaling $191.43. The order was suppose to arrive in a week. To date I have received nothing! I have called the 800 number and it does not work. I have sent email with no response. A have filed a complaint with my credit card company and want a full refund for receiving nothing.
Order not received but credit card charged
On april 27, 2020 at 10:12 I placed an order totaling $ 133.23. As of today, june 30, 2020, I have not received this order. I have emailed them numerous times (as there is no phone number) to no avail. I was instructed to check tracking when I put in my order number (e5ambo65625) it was not in their system. Basically saying that it didn't exist. At this point I have emailed them that I want my order cancelled and my credit card refunded. I only wish that I had investigated this company before placing an order. Apparently this is common "business" practice for them. Any help that you could provide would be appreciated.
I think its obvious the company needs to be stopped from being allowed to do buisness in the US. There are government departments that frown upon companies taking money and not giving you your order at all or wrong order. They can be shut down and I will try to report back this info on every possible source online for other CONSUMERS getting SCAMMED.
Clothes
I ordered several items months ago and none have ever arrived. Ihad to pay upfront and while ican bring this to my visa cards attention and have them involved iwould love to know what happened, where my order is and the status of my order and perhaps it best to just cancel it and credit it back to my visa card.
I'm giving them the consideration they should have given me in that they need to give me and explanation. If they can't expedite this right away then iwould expect them to cancel my order and credit my card back. Thankyou, marilyn stein [protected]
disappointing! please let me know the status or perhaps just cancel and return my money to my credit card. I needed this order for summer and this is not even here, yet.Be honorable and cancel it if it has not gone out.
I also ordered may 15, and have not recieved any items. they have them listed as 'shipped', several weeks ago. I have contacted via message to their customer service that says, answer in 48 hours... twice! still nothing. no phone number... I will attempt to cancel and get refunded next. what a dissapointment and scam.
Only received half my order and was charged full price. Request refund and have notified my Paypal company.
I have been getting stock email answers telling me I would have to ship the items back to China and pay that expense as well as customs charges but yet the return address on the package said Chino California this is such a scam I can't believe I fell for it like so many others. I don't know how long you will be able to continue pretending to be a clothing company but I will fight to get my money back for however long it takes.
Clothing/shoes order never received
I ordered $146 worth of clothes and then never received them. I contacted their "customer service email" 10 times and got same email reply with tracking number that said order in transit but never delivered! They stole my money!
NoraCora Reviews 0
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About NoraCora
One of the key strengths of NoraCora is its wide selection of clothing and accessories. The company features a variety of fashionable apparel items, ranging from dresses and tops to shoes and accessories. Customers have praised the trendy and unique designs available, allowing them to stay up-to-date with the latest fashion trends.
NoraCora's affordability has also been a standout feature. The company offers competitive prices on its products, appealing to budget-conscious shoppers who want to look stylish without breaking the bank. The affordable pricing combined with the trendy designs has attracted a loyal customer base seeking fashion-forward options at accessible prices.
Customers have expressed satisfaction with the quality of products received from NoraCora. The company is known for its attention to detail and commitment to delivering items that meet or exceed expectations. Reviewers have often highlighted the durability and craftsmanship of the clothing and accessories purchased, emphasizing the value for money offered by NoraCora.
Additionally, NoraCora's customer service has received positive feedback. The company is praised for its responsiveness, helpfulness, and willingness to assist customers with inquiries, concerns, or order-related issues. This level of support has contributed to a positive shopping experience for many customers.
While NoraCora has garnered predominantly positive reviews, it's worth mentioning that there have been occasional complaints from customers. Some customers have reported delays in shipping or challenges in processing returns and refunds. However, these instances should be considered within the broader context of the overall positive feedback received by the company.
In summary, NoraCora is a reputable online retailer known for its diverse selection of trendy and affordable fashion and lifestyle products. The company's emphasis on fashion-forward designs, affordability, and quality has resonated with customers worldwide. With its attentive customer service, NoraCora strives to provide a positive shopping experience for its customers.
Noracora is an online fashion retailer, but its legitimacy has been a topic of debate. Some customers report positive experiences, while others have faced issues with product quality and customer service.
The quality of Noracora's products can be inconsistent. Some customers are satisfied with their purchases, while others report receiving low-quality items.
Noracora uses secure payment methods like credit cards and PayPal. However, it's always wise to be cautious when sharing payment information online.
Noracora's customer service has been criticized by some customers for being unresponsive or slow to resolve issues.
Noracora's return policy allows customers to return items within 15 days of receipt, but it can be difficult to navigate due to shipping and restocking fees.
Reviews for Noracora are mixed. While some customers have positive experiences, others report negative experiences, making it difficult to gauge overall satisfaction.
Shipping times for Noracora can vary depending on the destination, but orders typically take 1-3 weeks to arrive.
Noracora offers affordable prices, but this sometimes comes at the cost of lower-quality products.
Noracora is not a scam, but customers should be aware of potential issues with product quality and customer service.
There are many alternatives to Noracora, such as ASOS, Zara, and H&M, which have more established reputations in the fashion industry.
Ensure that the website URL starts with "https://" and look for a padlock symbol in the address bar to indicate that the site is secure.
Common complaints about Noracora include poor product quality, slow shipping, and unresponsive customer service.
Noracora does not specifically offer a satisfaction guarantee, but they do have a return policy for customers who are unhappy with their purchases.
Research product reviews, be cautious with payment information, and be prepared for potential delays in shipping or customer service response times.
Warning signs include poor customer reviews, limited contact information, and a lack of clear policies on shipping and returns.
Noracora's customer service can be reached via email or by submitting a support ticket on their website.
Some customers have reported encountering unexpected fees, such as shipping and restocking fees, when attempting to return items.
Noracora provides tracking information for orders, which can be accessed through their website or by contacting customer service.
Noracora occasionally offers promotions and discounts, which can be found on their website or through email newsletters
Noracora does not explicitly promote itself as an environmentally friendly or sustainable brand. When shopping, it's essential to research individual products and consider the company's impact on the environment.
Overview of NoraCora complaint handling
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NoraCora Contacts
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NoraCora phone numbers+54 926 0463 3654+54 926 0463 3654Click up if you have successfully reached NoraCora by calling +54 926 0463 3654 phone number 89 89 users reported that they have successfully reached NoraCora by calling +54 926 0463 3654 phone number Click down if you have unsuccessfully reached NoraCora by calling +54 926 0463 3654 phone number 101 101 users reported that they have UNsuccessfully reached NoraCora by calling +54 926 0463 3654 phone number
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NoraCora emailsservice@noracora.com100%Confidence score: 100%Support
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NoraCora address48 W 48th St, New York, New York, 10036, United States
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NoraCora social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all NoraCora contacts
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What I got instead was a message saying they are located in CHINA and I would be fully responsible to return my shoes there and pay for all shipping costs. They then offered me a 30 % refund if I forewent the return of merchandise. This is unacceptable to me, since nothing was mentioned about returning to a foreign country. To top it off, they offer NO USA phone number. The customer service number provided is located in China. Beware, returns are IMPOSSIBLE!