NoraCora’s earns a 1.5-star rating from 139 reviews, showing that the majority of customers are dissatisfied with their purchases.
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order HBPT01146160 and sub order 5558592
This order was placed way too long ago, the money taken from my account immediately and yet no order. Now I believe this is a scam and people should know about it BEFORE they place an order.
What more could I possibly want to say, this says it al period/
Desired outcome: money returned to my account ASAP
size of your women's shirts
I ordered four tops that were maybe an extra large with a large tag. I can not wear these. They are too big. I need a size medium. I've read it costs me $67 to return to you. That is unbelievable! I look forward to giving you an excellent review.
Thanks,
Misty K. Bejma
I have another top expected in a day or two.
Desired outcome: Medium tops in exchange for the large ones. Thank you
What I received today was not even close to what I ordered. This is a very confusing site, I just hope I will be ale to get my refund.
noracora
i bought some summer clothes threw noracora.the clothes they sent from china was nothing what i had ordered.the tops i got were about 10 wks late and they were nothing i ordered.they were cheap polester. sent them multple inquiries that were not answered.ntil i got the items i had to throw them away they were so awful and this site is a scam and should be shut down.
Desired outcome: no resolution
this company is a scam
The complaint has been investigated and resolved to the customer's satisfaction.
i ordered dresses from yall and have not recieved them
I live at 1747 south poplar springs church road dublin georgia 31021 and the ups said they xcouldnot find my address.it is on my mailbox.i wamt my dresses or my money back.
Desired outcome: I WANT MY DRESSES OR THE MONEY BACK.
Never received items
Noracora is a Chinese company. They ship through some third party with no true traking in the United States. I never received my items but because their unreachable shipper says they were delivered, they will not refund my money. They had part of my product shopped through USPS which actually reached me however, the part of the package that shipped through this unknown mystery shipper cannot be tracked or found. Never order from them if you actually want any type of customer service. Once your money is gone, you won't see it again. They are the typical unscrupulous foreign company. Buy USA.
Desired outcome: Full refund of products never received
The complaint has been investigated and resolved to the customer's satisfaction.
HBPT00790205.509
I ordered a dress and sandals what I got was not what I ordered nor was it advertised on noracora site.
Desired outcome: Refund shipping and refund for items purchased and coupon code for inconvenience
The complaint has been investigated and resolved to the customer's satisfaction.
Return slip not received
two week ago I requested a return slip for ORDER HBPT00750780.
I have not received it.
The items I'm trying to return do not fit me and I have no use for them.
I've never experienced such bad service as with this company.
My email is [protected]@rvcentral.com
Desired outcome: Return items and have a refund
The complaint has been investigated and resolved to the customer's satisfaction.
Super scam
Purchased $150+ of clothing, got them in a fairly timely manner, tried them out and they are AWFUL quality. Issued 3 different refund requests and got the "will respond via email within 48 hours" each time. NOTHING. Waste of money and time. DON'T USE! Zero customer service and no USA phone #. Complete hack and scam with crappy clothing. It's unfortunate to see people get taken advantage of. Karma is a real thing folks.
Desired outcome: REFUND!
The complaint has been investigated and resolved to the customer's satisfaction.
Order no: hbpt00755345
It has been almost two weeks since I placed my order, and even when it has been apparently "sent", it looks like it's still in China. I have sent two emails already and left one message at the livechat.com, and have not received a response or explanation. I just want my money back and forget that I ever made business with this company that does not know how to conduct a business, otherwise they would care about their services to comply with what they advertise, after all they are not doing anything for free. The client should be first concern and not them receiving the money and forget about the client. I am so disappointed and deceived. I have to contact consumers affairs to see if this can be solved properly.
Desired outcome: I want a full refund of my money
The complaint has been investigated and resolved to the customer's satisfaction.
An ordered shirt on line from noracora that did not fit and could not be returned. Ed and refunded. Refunded despite a fraudulant ad.
Ads of Noracora are fraudulent.
They refuse to refund returned items that don't fit.
First they offered 25% of its value, then 50% of its value, after that a coupon of its value but no refund even though this offer is being advertised offered in on the internet..
With no phone number of theirs on their sight, I turn to you hoping you can assist me. Thank you Y. Lubliner
Desired outcome: Full refund of item.
The complaint has been investigated and resolved to the customer's satisfaction.
Clothing and accessories
This Copy sent my merchandise and it is sooooo cheaply made. It looks like a child made it in sowing school. I tried reaching out to this merchant and they have ignored mostly every attempt, then when they did reach out they tried to offer more cheap clothing to me and a 50 % refund. Then they said if I do send it back it would take months for me to receive my refund. I have to pay for the shipping return and also the After-pay account that I pay for this garbage. I called After-pay as well so they know about this company, but of course I still have to pay After-pay, but they said sorry about the Merchant. Now I don't know if After-pay knows about this Fraudulent company or not, but they should not do busy with a shady company. Then when I found out they are in China, that just pissed me off more knowing that they don't give a da — about how they get their monies, even if it means cheating you. I warn everyone out there, DON'T BUY ANYTHING FROM NORACORA BADDDDDDD! BUSINESS.
Desired outcome: Full Refund
The complaint has been investigated and resolved to the customer's satisfaction.
I am complaining about a shirt I purchased.
I purchased a shirt from noracora on June 1 2021. First, it took until June 23 2021 to receive it and when I opened it, it was NOTHING like the picture on the website! Cheap material and not what I ordered! I will never order anything from you again and I will tell anyone not to order anything from you! Scam!
Desired outcome: I would like my money back.
HBPT00642482
JUNE 19, 2021
I submitted request for return label or address I can return package. I am very very dissatisfied with items . The items are not liked advertised and quality of fabric is not good, wrong size also. THE solution I was offered is a discount and keep the items. I want to return I will pay my shipping COST.
I placed order on May 29, 2021. My bank account was debited $118 on June 2, 2021. I started chat on June 15, 2021 to cancel order and was told in transit . (2) items showed up in my mailbox on June 16, 2021. I do not want any items (5). I just want to return the (2) items received and cancel entire order ( 5) items .
Very Very Dissatisfied Customer
Dee (Memphis TN)
Desired outcome: REFUND $118
The complaint has been investigated and resolved to the customer's satisfaction.
return of poor merchandise
I received 3 tops that I had ordered from NoraCora and, while grossly disappointed in the quality, tried one of the three on. It was too small so I didn't even bother taking the other two out of the original packaging. I requested an RMA immediately and have now done so two more times and still don't have one. It has been two weeks now. Really upset and want to return these items for a full refund but the company is unresponsive. Never to business with them!
Desired outcome: return of merchandise for a full refund
The complaint has been investigated and resolved to the customer's satisfaction.
clothing
ordered sizes large and extra large. They are more like small and medium. So, I could lose 50 lbs (which, yeah, I guess I SHOULD do) or I'd like to return them and getmy money back. They told me I'd have to pay for the return so I should take that money and have the clothes altered. REALLY?
Desired outcome: refund
Order was delivered was wrong and incomplete
I have contacted NORACORA several times to get there return information for a delivery of items that was incomplete and looked like this order had been canceled . I than placed a different order and paid extra to get the delivery express this order was never sent and from previous order that I need to send back I found that the sizes listed were not correct and didnot fit me . They keep given me the runaround and have not answered with return information. Thank you Linda
Archibald, also asked to cancel any open order because of sizing being wrong.
Desired outcome: Return for package and cancelation of any further order
The complaint has been investigated and resolved to the customer's satisfaction.
quality of product is unacceptable
I received my order #HBPT00533442 last week, immediately I contacted this company to return most of the items, quality of it is nonexistent, I placed request for return and received the message that I will be contacted within 48 hrs, of course nobody contacted me till today and when I tried to repeat the request, another message told me that I tried too many times to submit when I was not able to submit at all in a first place. They took $200 of my money and I want it back. I'll send all this stuff that is simply unacceptable, so contact me asap and have it arranged.
Desired outcome: I want to send it back any my money returned to me.
The complaint has been investigated and resolved to the customer's satisfaction.
Clothing
On April 13, 2021, I paid by debit card online for 2 orders. The first a dress for $26.13, and immediately after, a second order for several tops for $159.94. By the 2nd or 3rd day I still hadn't received an email from them to confirm my order and to acknowledge. I emailed them and one or two days later they replied that they would send out the irder within 3-5 business days. Right after that I checked my bank account to see if it was withdrawn. The orders were withdrawn on April 13 and I also found there were 2 fees withdrawn for foreign conversion. That's when I realized they were not in the U.S.
It's now been 9 days with no email except for several ads. Also they run at least one size smaller than U.S. size. I just emailed them that I didn't want the orders, the totals including the foreign conversion fees, and to be credited back as fast as they withdrew it.
Desired outcome: I just want every penny back, and now.
The complaint has been investigated and resolved to the customer's satisfaction.
Purchase of Clothes
On February 13th, 2021, I placed an order, and bought some items, and made the payment of US$209.04 with my creditcard, and the total amout was debited on the same date.
"To date the order appears" processing" for some items and others as " shipped".
I have sent emails and notifications for customer services, about what is happening with my order, and no one has made a reply.
My order is HBPT00447550.
My email address is [protected]@matapitti.com
My name is Lourdes de Mata
HBPT00428337
First it shipped. Then it didn't and I should cool my jets, omg how horrible am I to ask where my order is you took the payment for? Then you dont know where it is, your waiting on it? You cant make up your mind on what actual lie you're using and dont have true customer service... Either that or it's a ten year old that has not been taught how to communicate better (adult style as if from a reputable business). The same clothes are sold through numerous other so called 'retailers' so it's obvious you dont make them and most businesses dont sell what they already have in stock...
I would like my tracking info or a full refund on the clothes I paid for. You were quite quick to take that! No problem taking my money! I expect one or the other this week. Customer service that know the job better would help to that dont make things up as they go along.
Desired outcome: my order HBPT00428337 or FULL refund THIS week
NoraCora Reviews 0
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About NoraCora
One of the key strengths of NoraCora is its wide selection of clothing and accessories. The company features a variety of fashionable apparel items, ranging from dresses and tops to shoes and accessories. Customers have praised the trendy and unique designs available, allowing them to stay up-to-date with the latest fashion trends.
NoraCora's affordability has also been a standout feature. The company offers competitive prices on its products, appealing to budget-conscious shoppers who want to look stylish without breaking the bank. The affordable pricing combined with the trendy designs has attracted a loyal customer base seeking fashion-forward options at accessible prices.
Customers have expressed satisfaction with the quality of products received from NoraCora. The company is known for its attention to detail and commitment to delivering items that meet or exceed expectations. Reviewers have often highlighted the durability and craftsmanship of the clothing and accessories purchased, emphasizing the value for money offered by NoraCora.
Additionally, NoraCora's customer service has received positive feedback. The company is praised for its responsiveness, helpfulness, and willingness to assist customers with inquiries, concerns, or order-related issues. This level of support has contributed to a positive shopping experience for many customers.
While NoraCora has garnered predominantly positive reviews, it's worth mentioning that there have been occasional complaints from customers. Some customers have reported delays in shipping or challenges in processing returns and refunds. However, these instances should be considered within the broader context of the overall positive feedback received by the company.
In summary, NoraCora is a reputable online retailer known for its diverse selection of trendy and affordable fashion and lifestyle products. The company's emphasis on fashion-forward designs, affordability, and quality has resonated with customers worldwide. With its attentive customer service, NoraCora strives to provide a positive shopping experience for its customers.
Noracora is an online fashion retailer, but its legitimacy has been a topic of debate. Some customers report positive experiences, while others have faced issues with product quality and customer service.
The quality of Noracora's products can be inconsistent. Some customers are satisfied with their purchases, while others report receiving low-quality items.
Noracora uses secure payment methods like credit cards and PayPal. However, it's always wise to be cautious when sharing payment information online.
Noracora's customer service has been criticized by some customers for being unresponsive or slow to resolve issues.
Noracora's return policy allows customers to return items within 15 days of receipt, but it can be difficult to navigate due to shipping and restocking fees.
Reviews for Noracora are mixed. While some customers have positive experiences, others report negative experiences, making it difficult to gauge overall satisfaction.
Shipping times for Noracora can vary depending on the destination, but orders typically take 1-3 weeks to arrive.
Noracora offers affordable prices, but this sometimes comes at the cost of lower-quality products.
Noracora is not a scam, but customers should be aware of potential issues with product quality and customer service.
There are many alternatives to Noracora, such as ASOS, Zara, and H&M, which have more established reputations in the fashion industry.
Ensure that the website URL starts with "https://" and look for a padlock symbol in the address bar to indicate that the site is secure.
Common complaints about Noracora include poor product quality, slow shipping, and unresponsive customer service.
Noracora does not specifically offer a satisfaction guarantee, but they do have a return policy for customers who are unhappy with their purchases.
Research product reviews, be cautious with payment information, and be prepared for potential delays in shipping or customer service response times.
Warning signs include poor customer reviews, limited contact information, and a lack of clear policies on shipping and returns.
Noracora's customer service can be reached via email or by submitting a support ticket on their website.
Some customers have reported encountering unexpected fees, such as shipping and restocking fees, when attempting to return items.
Noracora provides tracking information for orders, which can be accessed through their website or by contacting customer service.
Noracora occasionally offers promotions and discounts, which can be found on their website or through email newsletters
Noracora does not explicitly promote itself as an environmentally friendly or sustainable brand. When shopping, it's essential to research individual products and consider the company's impact on the environment.
Overview of NoraCora complaint handling
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NoraCora Contacts
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NoraCora phone numbers+54 926 0463 3654+54 926 0463 3654Click up if you have successfully reached NoraCora by calling +54 926 0463 3654 phone number 89 89 users reported that they have successfully reached NoraCora by calling +54 926 0463 3654 phone number Click down if you have unsuccessfully reached NoraCora by calling +54 926 0463 3654 phone number 101 101 users reported that they have UNsuccessfully reached NoraCora by calling +54 926 0463 3654 phone number
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NoraCora emailsservice@noracora.com100%Confidence score: 100%Support
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NoraCora address48 W 48th St, New York, New York, 10036, United States
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NoraCora social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Most discussed NoraCora complaints
Clothing ordered onlineRecent comments about NoraCora company
My return was canceled by noracora and I did not purchase 'no returns ' itemsOur Commitment
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