Menu
For Business Write a review File a complaint
DealDash Customer Service Phone, Email, Contacts

DealDash
Reviews and Complaints

www.dealdash.com

Learn how the rating is calculated

4.2 22 Reviews 110 Complaints
Claimed
DealDash has claimed their business profile
Write a review File a complaint

DealDash Reviews 406

ComplaintsBoard
E
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash Mixed Feelings About DealDash

After reading various reviews about DealDash, I have mixed feelings about the platform. Some customers have expressed satisfaction with the service, mentioning great deals and exceptional customer support. On the other hand, there are concerns about inflated values in advertising, addictive nature, and challenges in winning auctions. It seems like DealDash offers a range of products, but there are discrepancies in the auction experiences of users. While some have had positive interactions with customer service, others have faced issues with bidding and winning items. It appears that DealDash has both satisfied and dissatisfied customers, highlighting the need for caution and thorough research before engaging with the platform.

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
E
10:40 am EST
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash DealDash: A Trustworthy Site!

Penny auctions have come and gone people say. "They can't be trusted" & "they're all scams" is another one.
I'm here to tell you, there ARE (a few) trustworthy sites, and DealDash is one of them!
I've been a member since October, 2016, I've won over 21 high quality products (with free shipping!) and the one or two times I've had to contact customer service, I was amazed at how professional & courteous they were.
I've never felt anyone was trying to scam me out of money, quite the contrary, they GIVE you bids everyday, just for logging in! (Up to 15 bids). (They can't go broke after all).
And that's probably the main reason I keep coming back, I love collecting those free bids! (;
So I urge you not to listen to the haters, and give DealDash a try! It really is fun & entertaining, and there's NOTHING like that rush when you win an auction! It's something everyone should experience...

Lisa V.

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
L
9:09 am EST
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash Awesome Customer Support!

In February of 2012 I joined DealDash. It was my very first penny auction site to try. I didn't have good luck in the beginning because I found it confusing. I then saw a Quibids commercial and thought I'd try their penny auction site. Quibids was easier to understand for me, and I stayed with them through 7 years. 5 months ago, I got frustrated with Quibids due to their lack of customer support help. I went back to DealDash and was determined to figure it out. What a blessing to have had a fantastic customer support live chat (online) with Chase. He was patient, kind, and very understanding about my confusion of the "Leaderboard". He spent long conversations with me in making sure I understood how the changes had taken place during my bidding which caused my clock to change the rewards bids. 2 thumbs way up high for Chase! Best customer support from any auction site I have ever used. I no longer am bidding on Q. I gave up on that company 5 months ago and thankful to have finally come to understand DealDash. Just recently I won an Imac Laptop for $14.20! This was a winner pays 1/2 price auction event. Good luck to you as well.

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
  1. Pros
    1. Deep discounts on retail items
    2. Free shipping on all wins
    3. Variety of products auctioned
    4. User-friendly bidding interface
    5. Buy It Now option available
  1. Cons
    1. Limited product selection compared to larger e-tailers.
    2. Pay-to-participate model can be costly over time.
    3. Winning deals require time and strategy, not guaranteed.
    4. Customer complaints about bid pack costs and value.
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash DealDash is by far the best bidding site

I have been a member of DealDash since December 12,2012. During that time I have won over 300 items. For the most
Part, everything has been great. However, after doing this for so long, problems do happen. I have had a few problems with damaged packages, wrong items shipped to me and even had someone hack my credit card to try and buy a $20,000 boat. The few times I did have a
Problem with DealDash, the Support team always took care of the problem. I have never been let down by their quick action and follow-up
To get the problem fixed. When a problem did arise, the support team always express concern and was always helpful in trying
To find out what happen to fixed the error. I always came away satisfied for the few times I did have a problem. When I read that someone is complaining that DealDash is not an honest bidding auction, I shake my head in disagreement. When someone new complains that they never win and this site must be fixed, I've seen the support team return their money on the bid packs they bought on the spot. I'm here to tell everyone that DealDash is the most honest and best bidding site, by far, that I have ever used. The line of communication between the bidder and the support team is outstanding and second to none. The company and customer support get 5 stars from me.

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash Deal dash has a wonderful way with customer service, almost unheard of!

So far I've had nothing but a good experience with this service. At first I thought this place was a little bit on the greedy side because you are only bidding to win the deal and then you pay for that deal separate from what you had bid. But then I made a mistake and had my daughter basically drain my funds because I had saved my credit card number on my account and she had boutg bid package with the rest of my available funds. I thought well great this is gonna be a big fat "no way" when I request this refund. So I contact customer service and request a refund with a quick summery of what happened. I notice my bid count changed from 700 to 400. So I think great they are only going to refund part of the money. And this all happened within 3 mibuted so I check my email and there is a message saying they have refunded my payment in full and had giving me 400 free bids for my inconvenience. When in my eyes I was the one being inconvenient not them. That shows a lot about this company. They value there customers and I apretiate that they are a prime example of how a business should treat their customers. Its sadly a dyeing breed nowadays most customer service people will tell you to piss off and call you a thief or a scam artist when you ask for refund. Thank you for the respect deal dash!

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash Fair and honest

A penny auction that is fair and honest. There are no gimmicks. Everything is real and has rules regulations to make playing fair for ALL individuals playing. Best thing is that you win real quality products. Since April 2018 ( Now October 2018) I have won 171 auctions. My first win was a 48" flat screen TV and when installing it at our new apartment the cable guy was so impressed with the quality he said he'd check out Deal Dash. And free FedEx shipping! What more could you ask for?! There customer service is next to none. They work with you above and beyond the call of duty anytime and anywhere you maybe want to have answer to questions, dispute or just to say "Hi!" They have become a second family to ours and when you have a company with such empathy and compassion as does the whole team at Deal Dash it makes the world a little bit of a better place. Grant it there are companies that are big and offer lots of things. But Deal Dash is what it is and can match the big boys over quality and service and customer service just the same, or NO or rather better than any I have come in contact with for many many years. They have what other companies need; compassion, patience, listening to their customers, and knowing that they aim to please their customers they service consistently every day and night 24/7! That's why people keep coming back. That's why I'm proud to say that I'm a Deal Dasher!

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash Bids pay for product several times over

Cheaters use devices to know when you have run out of bids... be it in house or others bidding. Most high ticket items are falsely advertised and you may never receive them at all. You may spend $400 in bids just to pay $80 for a 50 inch flat screen TV just to use as an example (commercials).

As, the other bidders bidding along with you so that the TV is paid for several times over (in the thousands) just to receive a lower quality if you receive the TV at all! It is being shipped from overseas anyway so it also may take a month or longer to receive. But You WILL receive $30 in food gift cards quickly. Forget about winning great deals after you get them.

You will not understand why someone will pay $140 for a $30 gift card. The old time bidders know how to beat the system using bid packs. So they are not paying that much for it at all! You will notice "others" bots whatever... stop bidding when you stop then 1 person wins... interesting isn't it?

New bidders pay 100's of times over in bids. Because they don't know it is a scam yet! The owner(s) of this company are genius and I highly doubt they are American as the quality of products and product selection stinks. Like over processed "from China" cheap goods. I am sure they are billionaires. The auctions never end they go on for hours so they get as much money as possible unlike Tophatter a few min tops and not more than $20 typically a lot less. People lose 100s on DEALDASH

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash I am a huge fan!

I was referred to Deal Dash through an offer I received on Listia. I would receive bonus credits in exchange for checking DD out. First, I must say their app was an easy download and extremely easy to navigate. I always read reviews from other customers and then the FAQ section before using any app especially where money is concerned. I was satisfied and went ahead with a purchase of a 300 bid pack on sale for only $. 12/bid. With a general idea of how things worked, I placed my first bid... AND WON! I won a $10 Burger King gift card for a penny! Now, I knew that was just a fluke probably because I happened to begin at a time of day that the site was not busy. However, it was still a big positive. I looked for more likely items and gift cards and over the course of the next couple of days popping in here and there when I had a few moments, proceeded to win two more $10 gift cards and a $25 gift card for a total of 55 cents! I was sadly at the end of my 300 bids. I only say sadly because bidding is a lot of fun. For an initial investment of $36 plus 56 cebts for the auctions I won, I received the generous bonus credits on Listia as well as $55.00 worth of gift cards! My order status didn't change (tracking is only provided for orders over a certain amount) and I began to have doubts. I reached out to DD's help team at around 8 days and received a reply in less than an hour letting me know that my gift cards had shipped on 8/22. The rep who replied to me was courteous and understanding. I received my cards the next day! From start to finish, DD has exceeded all expectation and they have won themselves a big big fan!

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash Awesome, if you know what you are doing!

Deal Dash is a really great way to score some stuff in my experience, but beyond the simple mechanics of how it works, a few other bits of advice before you go nuts:

1) Observe, observe, observe! Nearly every item up for auction will come up for auction again. Especially when you are starting out, watch and learn who the big players are and how they are bidding. You are going to get blown out of the water and have a bad experience if you spend what you consider a lot of bids, only to lose against someone who was always going to bid way more than you could. The joy of Deal Dash comes in those miracle wins when no one is watching.

2) Don't expect luxury items because you see luxury prices. Particularly with the recurring brands that you see constantly - the ones that present as a luxury brand but you've never heard of until now. Everything I have won is quality, but it's not luxury quality.

3) Realize that the retail prices Deal Dash displays are massively inflated. You might see that as a bad thing, but consider that this also prevents the top players from blowing every single auction out of the water with massive numbers of bids, knowing that they can "Buy It Now" for a much smaller and more realistic retail rate and get all those bids back on top of it.

4) It should go without saying, but stick to a budget. Deal Dash is entertainment money. It is not going to help you make ends meet if you are struggling. There are very few items on DD that anyone really *needs*. I've seen people waste colossal amounts of bids (way more than they could earn for free), and yet these are some of the same people whose profile implies they are struggling.

Don't be dumb, and Deal Dash may turn out to be a lot of fun!

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash DealDash James great customer service

There was a glitch on DealDash, I believe due to new updated software which caused me to lose an auction, which I had 900 bids left on and had just bought more to put on that auction for safety.
But when I clicked to go back to the auction after buying more bids. It said I lost. I went nuts, I was like no way did I quit, what just happened?! Listen, I've been on since 2013. I've won
Hundreds and hundreds of items,, most worth thousands over the years and yes, I've spent alot too. I'm a pro on there and know and understand how to play and bid only because I've done it so long. So I Called support and got a female agent that blamed me, said I canceled the auction, even tho I was about to win it,
It was me and someone else left. She was really rude, saying I did it. To her, that was that and She said she was gonna hang up on me if I didn't calm down. I was mad because I just lost fir no reason and now your blaming me! So I Called James Rodgers from DealDash whom I met in Fla when they brought me down to film a commercial for them. He called me back and I gotta say, he took such good care of me it's unreal. He understood and did what customer service folks should, took care of the customer. I won't say what he did but know that the people who run DealDash are caring honest good folks who work hard just like us and they really do want the customer to experience the best. Even if wrong or right, there's a way to handle situations and James is the best at it. He listened to what happened, spoke to the woman and made me feel like the only customer.
He should be the VP of DealDash, that's how good he is to me and others, and that's how that company grew to what it is, by the hard work and top notch customer service to each person. Bottom line, DealDash for the most part has great customer service and executives like James are behind the scenes making sure you get the best experience when your on DealDash. Go on today, buy some bids and win a new car or a $1500 pair of Buffalo skin dress shoes from Paris for a penny! I did and you can too. Try it!

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash Finally a Company Can Deliver Help On More Than One Industry

I do a lot of research ranging from A-Z. You would not believe the number of research sites I have login information on a spread sheet (well over 100). While I do confirm answers I get from one sight with other sites, it is so nice to have one site that I can start with that so far has given me 100% correct answers and or directions. Sitejabbbers.com will be advertised on all my websites and social media sites with my endorsement, that is how good I think they are.

I see feed back on the Internet that some think they scammers because they have paid their fee and are still waiting for an answer 30 hours later. I understand this could be possible but I have had to wait days to get answers from Microsoft and Adobe and other large and reputable companies. Yes I was frustrated and yes I called and complained to the companies about their "service", so I do not nor will not discount any customer complaints. I do suggest taking control of the issue and call them back tell them the problematic issue, they have not called you back, they could not give you an answer, etc and ask for a refund. If you paid with a Visa or most other bank cards, you have 30 days to dispute the charges.

You have all this power to legitimately control your finances and the only power sitejabbers.com has is to provide you the best service as fast as they can and maintain and constantly work to improve their reputation or they will not remain in business.

Last night I downloaded from Microsoft.com, Windows 10 Pro x64 and Office 365 x64 both programs took all night to download. Both programs were downloaded as x86 versions (x64 is 64 bit, x86 is 32 bit). As we speak Microsoft is re-downloading the proper programs and will install them per my guidances probably tonight.

The point is mistakes happen, customer service breaks down. Don't complain about it, take control of it, and then legitimately after a period of 2 weeks don't discuss it on this site, their other other sites that are more effective than this sight.

Finally you have the power to make or break any company by getting your thoughts out, so when they do great jobs like they have for me, advertise them and tell the public about their great work and your positive experience with their company, I will.

Donald H Goldwater
DHG Consulting

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
8:43 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash Like betting against the house..

Thus place is a cleverly wrapped con. Ser up for one purpose and one only.. And it ain't to make countless happy bidders that think they'll get a good deal and maybe save some $ and keep more of their s.s check this month.. u can bid and win but.. buy the time u BUY ENOUGH OPPORTUNITIES TO BID.

YOUR IN TOO DERP.. and.. they have a cap on all your bids. Impossible to chase your opponent away at 10 or 50 cent raises..

But, bet your sweet [censored] that you'll spend way more on buying the privilege to bid than what the item sells for.. huge fleecing operation here.. designed to make u feel like your win an auction any second now...

Don't waste your $$

It's a cam

Recommendation: Stay away.. far far away.. your just paying the site to take your ?$$

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash DealDash Review: Frustrating Bid System and Rogue Bidders

So, let me tell you about my experience with DealDash. First off, they need to be straight up with their bid system. They claim that a bid buys you 10 seconds on the clock, but that's not always the case. Sometimes, even when everyone is using the bid buddy, it only goes for 8 seconds. And don't even get me started on the algorithms that control the bidding. They allow these "people" to come in and continuously hit the bid button when your time on the clock only lasts 1-2 seconds. It's frustrating, to say the least.

Anyway, last night I decided to buy $14 worth of bids on sale. I had a total of 370 bids and started bidding on a 300 bid pack from the beginning of the auction. Everything was going fine until the bidding got over the $5 threshold for no new bidders. That's when a new account came in and started sniping people within the first 1-3 seconds of their bids. It was like they were a bot or something because they were so quick and it went on for a very long time. Every time this person or bot hopped on their bid, it cost them at least 14 cents for every bid. And they took 14 cents from every person who was bidding. This went on from right before it hit $5 until around the $17 mark.

I admit, I was an idiot for staying in the bidding for that long. I was a newbie and didn't know any better. By the time I realized what was happening, I had lost most of my bids and thought I might as well keep going since I had already lost so many. I thought I could just buy the 300 bid pack for the price that they were being sold for at that moment which was $36. But I was wrong. Just before the end of the bidding, I ran out of bids. A new person who must've put in 1 bid before the $5 mark came in fresh and ended up taking it with only a few bids. I looked to buy back the bids that I lost only to find that the only way I could do that was to pay $180! That's ridiculous. I've been watching the site for a few weeks now and have never seen the bids at the full price of 60 cents per bid. Yet that's what they charge to get them back and the 300 that I was bidding on.

I'm done with DealDash. It's nothing more than online gambling. At least with eBay, you don't lose anything to bid, and even if the product is crap, PayPal protects you. I plan on making a YouTube video showing people how these rogue "bidders" can come in and wipe people's bids out and DealDash will sell them back to you at higher than normal prices. It's just not worth it.

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash DealDash Review: A Scam and Fraudulent Site to Avoid

Hey there,

I just wanted to share my thoughts on DealDash. I know a lot of people have been talking about their customer service, but I want to talk about the site as a whole. Let me tell you, I've been through it all with DealDash. I've been deceived, lied to, and cheated. It's not a good feeling, let me tell you.

The thing is, it's so easy to get caught up in the "auction like" atmosphere. You start bidding on something, and before you know it, you've spent way more than you intended to. And then you feel like you have to keep going, because you've already invested so much time and money into it. But then, when you finally decide to stop, someone else wins. It's not a coincidence, either. DealDash is hoping that new bidders will get caught up in the moment and spend more than they intended to. It's all part of their plan to make money.

I'm not trying to be rude, but I'm really upset about what happened to me and others. We just wanted a fair shot at winning the things we bid on, but that didn't happen. And it's not just about the bidding process, either. DealDash says they don't allow reselling of their items, but then people are winning multiple pairs of shoes in different sizes, or 30 sets of knives. It's pretty obvious that they're not all being used for personal use. And then there are the people who win multiple watches, or 43 large pictures worth over $2000 each. It's just not realistic.

The site has become such a scam and fraud, it's really unbelievable. People are buying things just so they can sell them and buy more bids to buy more stuff they don't even want. Meanwhile, someone who actually wants the item gets duped. It's just not fair.

So, my advice to you is to stay away from DealDash. It's just not worth it.

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash DealDash Review: Frustrating Bidding Process, Overpriced Items, and Limited Winning Opportunities

I gotta say, I'm pretty disappointed with my experience on DealDash. It seems like the same two people are always bidding against each other, and they're the only ones bidding on the same items over and over again. I get that the site needs to make money, but it doesn't seem fair that these guys can just keep loading up on bids and essentially get everything for free.

I mean, if they're gonna do that, why don't they just give me a bunch of bids too? Then I could actually have a chance at winning something that I'm interested in. But no, instead I'm stuck trying to bid on items that are way overpriced and not even worth the money. I've seen items on the site that are claimed to be worth thousands of dollars, but I can find them on other sites for a fraction of the price.

It's not just the prices that are the problem, though. The whole bidding process is just frustrating. You never know when an auction is going to end, or if it's even going to happen at all. And even if you do manage to win something, you're stuck with tokens that you can only use on certain items. It's like they're trying to make it as difficult as possible for people to actually win anything.

And don't even get me started on the quality of the items. I haven't seen a single piece of real jewelry or any reputable brand names on the site. It's all just surplus items that no one else wants. I get that they need to get rid of this stuff, but they could at least be honest about what it's worth.

Overall, I would say that DealDash is borderline scam/fraud. There's really no way to win anything unless you're willing to spend thousands of dollars on bids. And even then, you're not guaranteed to get anything good. It's just not worth it. Save your money and go somewhere else.

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash replied to this review.

DealDash DealDash Review: Overpriced Generic Products and Shady Brands

I recently signed up for DealDash, hoping to snag some great deals on electronics like laptops, iPods, and TVs. However, I quickly realized that the majority of the products up for auction were off-brand or mystery brand items, with very few high-end products available. What's more, the retail prices for these items were often absurdly high - for example, a knitted hat with a retail price of $90 or a clock priced at $250. One brand that stood out to me was Schultz, which I had never heard of before joining DealDash. They offered a range of products, including in-ear headphones, massage chairs, and speakers, all of which were priced much higher than comparable products from top brands like Bose and Beats.

Curious about the quality of Schultz's products, I decided to bid on a pair of their headphones. To my disappointment, they turned out to be mediocre at best, with sound quality comparable to much cheaper headphones from brands like Skullcandy. I also looked into the retail price of Schultz's massage chairs, which were listed on DealDash for over $14,000 - a price that seemed completely outlandish. When I compared prices on Amazon, I found that top brands offered similar massage chairs for between $1,800 and $7,000. When I visited Schultz's website, I found it to be very shady, with no product specs or reviews available. The reviews on Amazon were all five-star ratings, but they were written by non-verified purchasers and lacked any specific details about the products.

Another brand that caught my attention was Verdict, which seemed to be the primary brand of watches available on DealDash. These watches were priced at over $300, which was double the price of similar styles from top brands like Michael Kors and Fossil. However, Verdict had no website and no reviews on Amazon, which made me suspicious that they were only partnering with DealDash to sell their products.

Overall, I believe that DealDash is auctioning off generic products at inflated prices in order to trick consumers into thinking they're getting a good deal. While this practice may not be illegal, it is certainly dishonest and shady. In my opinion, the products on DealDash are only worth a fraction of their retail prices. If you're looking for a good deal, I would recommend checking out eBay or Craigslist instead. DealDash has not responded to my accusations, which only adds to my suspicion that they are not operating in good faith.

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

DealDash DealDash Review: Unfair Competition and Insane Bidding Wars

This is an update about DealDash, the online auction site. Currently, there is an auction for 9,000 bids, and if you look at the past winners, you'll see that some users are winning with an insane amount of bids. For example, Chippewabandit won an auction with 27,617 bids and paid $773.87 on top of all those bids. It's impossible to compete with users like that, and there are many others like them on the site. In my previous review, I mentioned some of their names, but there are so many that it's hard to keep track.

I'm writing these reviews for two reasons. First, I want to inform the public about what they're getting into when they join DealDash. Second, I want DealDash to do something to make it fair for everyone. Right now, it seems like the only way to win is to pay way more than the item is worth, which is not fair at all.

There is always one user dominating almost all the auctions at one time, and it's getting worse every day. However, I have learned how to play the system, so I have won some good things. But, the last couple of months have been bad, and I haven't been winning hardly anything since I started posting these reviews. I wonder if there is something to that considering DealDash reads these reviews and sees what I have written.

If you're thinking about joining DealDash, my advice is to watch it first for a while before jumping in. Look for these people and what their patterns are. Check all the people who have put one bid in and are laying in wait for the end to jump in and crush you after you've invested a ton of money. They will come back. I never join an auction with any of the users I've mentioned, and I will be back soon with more names, as there are so many, I do not think I got them all last time.

In conclusion, DealDash needs to do something to make it fair for everyone. The current system is not working, and it's frustrating for users who want to win without having to pay a fortune. Keep an eye out for the users who dominate the auctions and learn their patterns before joining an auction.

Read full review of DealDash
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

DealDash DealDash Review: Is It Worth the Bids and Money Spent?

So, I decided to give DealDash a try and boy, was I in for a surprise! The folks at DealDash are really smart, they have a lot of high-end items and popular gift cards up for grabs. But here's the catch, you have to buy bids to participate in the auctions. The promotions run for different prices, and I paid 12 and 14 cents per bid.

Now, when you go to an auction and you don't have enough bids to compete with whoever decides to join for that item, then you lose. Unlike real auctions where only the highest bidder pays, not so here. Everyone who bets and doesn't win loses the money invested in the purchase of those bids. Each bid on an item is 1 cent, meaning you only increase the price bid by 1 cent. But people forget that they paid 12+ cents for that bid. What you end up paying is the number of bids multiplied by the cost of bids, plus whatever the winning bid price for that item was.

Yes, you might get a $50 gift card for $20, but it might take you 537 bids to do it. (537 x 12 = 64.44) PLUS the $20 winning bid equals $84.44 for a $50 item! And here's the kicker, 80 to 90% of the people on there pay way above its worth consistently! Why? I do not understand this. There is even a 'buy now' option at retail price listed, telling you the retail price. But no, people bid for hours and days even.

There are also a large group of people on the site quite frequently that if they are bidding on the same item as you, you might as well quit, unless you are wealthy because they set the automated bidder and they will stick with it. And they bid on everything, multiple auctions at a time and usually win. On DealDash, the winners spend money on bids, plus the final win price. PLUS DealDash keeps every single bid others used to try and win.

So, an ongoing auction is at $8,000, that's 1 cent bids, 100 bids for every dollar, at 12-14 cents a bid (100 x 13 on average = 13.00) (13.00 x 8000.00 = 104,000.00) plus the final price of that auction 8,000 + 104,000 = $112,000 is what DealDash gets for that item. They are buying leftovers (stuff that didn't sell) from companies in bulk. I guarantee they didn't pay anywhere near that for the whole lot!

DealDash is racking up money based on people being stupid. Every once in a while, 10-20% get an item for way lower, like $1200 for a new $38,000 Prius. But that's not the norm. I got a $50 gift card for $1.72, went to the store's website, and 90% of their stock was sold out, and the few items left were ridiculous prices! ($950 for an ice cooler, wtf?) And it's not a mainstream store, like most of DealDash's stuff. I couldn't trade/sell it online.

Bottom line, it's useless to me. I spent a total of $150.00 in bids and $1.75 on winning bid prices and got a $10 Walmart card, 160 extra bids (yes, they have auctions on bids! Brilliant!), a $50 useless gift card to Wilson & Miller, and a 1ft x 1ft plot in Scotland with an official certificate declaring my new title as Lady (yes, it IS real, just like Elton John, except female and kinda cool).

Now, do you think that was worth it? I do not. But if money limitations don't apply to you, or you are a naturally lucky person and can time it just right (cause you have no idea what your competition has at their disposal), then go right ahead. The statistics of the stupid, sorry, I meant of the winners, are accessible right on each auction's page.

Read full review of DealDash
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

DealDash My Experience Bidding on Gift Card Auctions on DealDash: Frustrating and Expensive

I gotta say, I was pretty excited about DealDash's new promotions, but my experience bidding on gift card auctions left me feeling pretty disappointed. I bid on 17 different auctions in one day, thinking it would be easier to win, but boy was I wrong. I ended up having to BIN all of them, and at 60 bucks a pop, that really added up. I'd love to be able to buy extra bids and bid on some of their other product auctions, but it seems like there are a lot of players out there who are just driving the prices up beyond retail. I don't know if they're working together or what, but it's frustrating to see the same people winning over and over again.

I managed to win one gift card in almost 8 months of bidding, and it cost me over 3000 bids to do it. I even tried to cancel my bid buddy, but as soon as I did, the auction ended and I was the winner. It's like these other bidders have some kind of inside knowledge or are using third-party software to give them an advantage. And even though DealDash says they've addressed this issue with their new Terms of Use, it still seems like a problem to me.

The prices on DealDash are pretty high, especially for the average buyer. But I will say that the quality of the products I did end up buying was pretty good. You just have to be willing to pay retail price for them. And if you're okay with that, then buying bids and bidding on auctions can be a safe way to save some money. I've definitely gotten some good deals that way.

But if you're trying to win gift cards, be prepared to go up against some serious competition. The elite bidders on DealDash seem to win all the time, and they're always bidding 24/7. They have a huge advantage over the rest of us who are trying to earn bids instead of buying them. And even when you do win an auction, you might end up having to spend way more on bids than you saved on the product.

All in all, I enjoy bidding on DealDash, but I wouldn't want to spend 60 cents per bid just to lose them all in an auction. And even when bids are cheaper, you still have to be careful not to get caught up in the bidding frenzy and end up spending more than you intended. So if you're thinking about trying DealDash, just be aware of the risks and make sure you're willing to pay the price.

Read full review of DealDash
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

DealDash DealDash Review: Too Good to Be True?

Last night, I decided to go all in on a blender on DealDash. It was priced at a whopping $500, but I valued it at no more than $100. Looking at its bid history, I saw that it usually sells for around $25 and rarely goes for over $40. Most bidders who win the blender do so while placing 800 bids or less. However, with over 1300 bids, I went all in and after several hours, the final selling price was in excess of $43, and I ran out of bids and lost.

There's a saying that goes, "if it sounds too good to be true, it probably is." It's easy to run the math and see how DealDash could actually be making a killing while still selling items at auction below their retail value. Still, DealDash sounded too good to be true. Having longed to give it a try, I finally succumbed to that desire, downloaded the app, and purchased my first bid pack.

I have been bidding for close to a year now with not one single win. I read the tips and blogs, looked at the previous winners, noting bid totals, and price ranges (lows, highs, and averages). I paid special attention to bidders I needed to avoid. I bid at off times and days when items were going for less. I never expected to win a car, a computer, or any Apple product, yet I didn't come here to pay for something I neither wanted nor needed, such as gold-plated costume jewelry or a $50 barrel shack gift card (I've yet to see that $50 Walmart gift card I've read so much about). I spent the vast majority of my bids on some relatively inexpensive items, such as lower-end and mid-range bid packs and basic appliances. Focusing mostly on a few barrel shack items and several kitchen appliances, I primarily placed bids on the items you see multiple times on a daily basis, such as toaster ovens, KitchenAid mixers, knives, barrel shack end tables and dog beds, air fryers, TVs, cutlery sets, flatware, blenders, and much, much more.

I've tried bidding early, I've tried bidding late, I've been beaten by "jumpers," and then tried "jumping" in myself. Seems like whenever I bid, and every single time I have gone all in, the selling price, as well as the total number of bids placed by the eventual winner, has been much, much, much higher than average. Seems every time I bid, there is someone who always has more bids than me, is always willing to stay until I'm depleted of bids, always willing to pay more and use more bids to win against me than the vast majority of previous winners of the same items auctioned and won for much less. Once, twice, three times, and more, a coincidence? Well, we're well beyond that now. Too good to be true?

I've just read several other reviews that sound like mine. The blender I bid on was no Vitamix and is not mentioned in any real consumer reviews nor found for sale in retail stores outside of eBay and Amazon, where winning bidders are profiteering off fools like myself. Too good to be true? Manufactured by or for DealDash, who can then set their own overinflated MSRP? Maybe. Other reviewers here seem to think so.

I have been buying items at auction, including eBay, for decades now and have made several excellent purchases. I consider DealDash to be a waste of time since apparently it does not matter what I bid on or how much I bid or how many bids I place. It does not matter when I bid or who I bid against. I will not, seems I am not allowed to win anything on DealDash unless I want to pay (in bid cost plus winning price) more than the legitimate retail value, or I could choose to "buy it now" at full manufacturer's suggested retail price when I could simply "shop" for the same or similar item of equal or better quality at a less expensive price elsewhere. Well, what about all those bidders I see winning the same items I bid on for far less than I bid? What about those various bidders who always seem to have more bids and are willing to bid however much it takes so that I end up winning nothing? Is it real or is it Memorex? Only Uncle Tan knows for sure. Sounds too good to be true?

I have deleted my photo and payment method. I'm done buying bid packs if the bids I buy are completely useless. You can delete my account if you want. For those wanting to try DealDash, it's your choice. Just ask yourself, "does it sound too good to be true?" After that, you're on your own, and good luck. As for me, "fool me once, shame on you; fool me twice, shame on me." I don't like being played for a fool.

Read full review of DealDash
Hide full review

DealDash Complaints 110

ComplaintsBoard
T
2:08 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Charging credit card without permission.

On the website it provides a link offering you 10 free bids. Upon clicking it, it navigates you to a page where you enter your credit card info which would make sense as you would need a payment method for when you win an auction. In reality, instead of providing you with the 10 free bids as advertised, they charge your credit card for $30 without asking you or providing any indication that you are making a purchase rather than entering a payment method for the future. I'm currently in contact with my uncle who practices law to see what options I have against them.

Claimed loss: $30

Desired outcome: A refund and a warning on the page that you are buying something.

Read full review of DealDash
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
A
9:19 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Deal Dash

I was curious to see what Deal Dash was about as I have been seeing the commercials on television. I signed up for a FREE account and nowhere did it say that I would be charged. A few minutes after I put in my card information and opened my account, I was alerted that a charge of $30 was charged to my account. I did not bid on anything and this is not acceptable to be charged for something without knowledge. THIS IS HOW A SCAM WORKS!

Claimed loss: $30

Desired outcome: To refund the $30 that was charged to my account

Read full review of DealDash and 1 comment
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
1 comment
Add a comment
R
R
Russell Coleman
US
Jan 17, 2024 10:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The same thing happen to me but i was charged 36$. So how do i get my money back

DealDash
DealDash
Sunnyvale, US
Jan 17, 2024 11:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi Russell, thanks for your comment! We're sorry for any misunderstanding. We do have a 100% Money Back Guarantee on your first Bid Pack. Please reach out to us at support@dealdash.com for assistance, we're here 24/7. Have a great day 😊

ComplaintsBoard
S
3:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Unauthorized Charge

Hello I signed up for dealdash for the first time. Didn't even buy anything or make any bids, just scrolled through the items. Next morning was checking my bank account and saw I was charged $33? I don't understand how that happened, but I have since deleted my card from the website and would appreciate a refund. There should be something that very clearly states you'll be charged money.

Claimed loss: $33

Desired outcome: Full refund.

Read full review of DealDash
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review

Is DealDash Legit?

DealDash earns a trustworthiness rating of 86%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates DealDash highly, which means their services are pretty reliable. Despite this, their 35% complaint resolution rate raises questions. We recommend users check reviews and complaints about DealDash to understand what to expect from them.

We found clear and detailed contact information for DealDash. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

DealDash has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

DealDash has registered the domain name for dealdash.com for more than one year, which may indicate stability and longevity.

Dealdash.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Dealdash.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Dealdash.com you are considering visiting, which is associated with DealDash, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

DealDash as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for DealDash have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

DealDash website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Dealdash.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • DealDash has been found to only resolve 35% of 22 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • DealDash has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
ComplaintsBoard
J
7:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Unauthorized Charge

On Nov. 9, 2023, DealDash charged $30.00 to my account without my authorization. This occurred as I was merely following the system prompts to create an account - I did not bid on nor select a single item nor a bundle of "bids".

I want the money refunded to my account immediately.

Additionally, it would be appropriate to provide an answer as to why DealDash neither acknowledges their intent to charge nor prompts users with an "accept these charges" window prior to establishing the account.

Read full review of DealDash
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
L
10:55 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Deal Dash charging PayPal account.

I went in to look at Deal Dash and it immediately wanted me to make an account before I could look at anything. I thought I was only linking my PayPal account. Normally if you're being charged, PayPal has a popup box stating what I'm being charged - this did not happen, and the next think I knew I was charged $30.00. I tried to email Deal Dash, but the email was returned as undeliverable.

Desired outcome: I would like my money back.

Read full review of DealDash
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
J
11:22 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Bidding Process

It may not be illegal and an overt scam but bidders beware -- you should read everything on that site very carefully. In order to bid you must buy bid packages, usually around 13-15 cents per bid for packages of dozens to hundreds of them. But for some bundled items, especially in electronics, which can raise the buy-it-now value beyond even market rate, you will lose your bids if you don't win. So if you have spent several hundred dollars buying bids and the item was won by someone else for several hundred dollars, even if you won, you could well have bought part or even all of the bundle for less money. Even the buy it now for gift cards can have double the actual value. As I see it, I am better off at other sites like eBay and Etsy for items that interest me. I wish I hadn't tregistered for the site let alone bid for things.

Read full review of DealDash
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
J
1:48 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash buying bids

I went on the deal dash site today, morning of 8/12/2023 just to check it out and the next thing i knew they charged my pay pal account $30 for buying bids. I dont use this site and i never intended to buy any bids i was just looking into maybe using the site. I never intentionally purchased bids I am a senior citizen 73 yrs old and not at all familiar with how these things work and made a mistake today.

Desired outcome: $30 refund to my pay pal account or other method of reimbursement.

Read full review of DealDash
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
I
7:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Sign up "fee"

I signed up for deal dash and when prompted I added my PayPal, not thinking I would be immediately charged 70$! I thought I was simply linking my account! Your page is misleading, it never took me to a page that said "review your purchase" or anything! Or even that I was being charged money! I'm panicking now because I don't have that kind of money to waste!

Desired outcome: Refund please!

Read full review of DealDash
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
J
8:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Joining

I read thru the info Question & answers but what it doesn't say is the price that they charge to join. They say how much to buy the item when you are bidding, but when you begin it says here are your free bids. So I tried to get in the bidding, but there are experienced bidders & they win. But after I got out, Then it said we billed your card $72.00. That is too much! I think they should say the price to begin with. Can I get my money back?

Desired outcome: To get my money back.

Read full review of DealDash and 1 comment
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
1 comment
Add a comment
C
C
Christine123456
US
Jul 05, 2023 11:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Same just happened to me. I just signed up and saw a $72 on my PayPal account! I thought it was free to join! This is fraudulent and I want my money back. I have contacted support. I will report this to my bank as well.

DealDash
DealDash
Sunnyvale, US
Jul 05, 2023 9:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi Christine, thanks for your message! We're sorry for any misunderstanding. We do have a 100% Money Back Guarantee on your first Bid Pack. Please reach out to us at support@dealdash.com for assistance, we would be more than happy to issue your refund right away. Have a great day!

ComplaintsBoard
E
11:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

DealDash My Experience with DealDash: Tips and Tricks for Winning Auctions

I've been using DealDash for a few weeks now and I've learned a thing or two about how it works. First off, there are some users you should avoid bidding against. They'll bid 5000 times for a 3000 bid pack, which just doesn't make sense. And as I've moved up in levels, I've noticed that the same user always seems to show up and bid 500 times on a $100 item. I tested my theory by dropping out of an auction and sure enough, that user dropped out too. It's like they're watching and waiting for me to leave.

Now, I have won a few decent items on DealDash, but most of the stuff is cheap and not worth the 3k, 1800, or 1080 bids that people are willing to spend. And don't be fooled by the initial offer of a few items for a penny. My friends and I set up different accounts and we all got the same deal. It's just a way to get you hooked.

I also learned the hard way not to send out referral codes. I did it once and it messed up my bidding. My friend dropped one bid on a few items that I had set up in my bid buddy for 6-8 hours and it blocked me from bidding on those items. It's not worth fighting with your friends over stuff you want.

But at the end of the day, an auction is an auction. Whether you're bidding against a friend or a foe, as long as you both keep the same accounts, you'll be blocked from joining the same auctions for life. And that's just not fair.

One thing I have noticed is that it's easier to win items at the beginning of the week. Once I hit 38 items in a week, it became almost impossible to win anything because you can only win 50 items in a week. And some people exchange items for more bids, which just seems crazy to me. I saw someone spend 36,000 bids on a 9000 bid pack. Who can afford that many bids? It's like the DealDash employees are the only ones who can win auctions with that many bids.

Overall, DealDash can be fun and you can win some decent items if you're lucky. But just be careful who you're bidding against and don't get too caught up in the hype.

Read full review of DealDash
Hide full review
ComplaintsBoard
V
10:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

DealDash Dealdash Review: Fraudulent Activities and Unfair Business Practices - Beware of the Risks Involved

Dealdash has been in hot water lately with complaints filed against them with the FTC and Attorney Generals in several states, including Pennsylvania and Massachusetts. There was even a class action lawsuit filed against them in Minnesota. It's clear that Dealdash has been engaging in fraudulent activities and unfair business practices that have resulted in consumers losing thousands of dollars. It's important to do your research before using this site and to be aware of the risks involved.

If you're still considering using Dealdash, it's important to note that they do offer some incentives for new users. For example, they may let you win an auction for just one or two cents soon after you purchase your first bid pack. However, this is just a set-up to lure you in. After you win that first auction, you may be tempted to purchase more bids, but you're unlikely to win anything else. This is because Dealdash is designed to make it difficult for users to win auctions once they've already spent money on bids.

My husband and I both won our first auctions for just one cent, but we quickly realized that this was just a ploy to get us to spend more money on bids. We never saw the same items up for auction again, and when we asked about it, we were told that those items were only available to first-time users. This is a clear example of Dealdash's deceptive practices and why you should be cautious when using this site.

In summary, I strongly advise against using Dealdash. There are too many risks involved, and the company has a history of engaging in fraudulent activities. If you're looking for a legitimate auction site, there are plenty of other options out there that are much safer and more reliable. Don't become another victim of Dealdash's unfair business practices.

Read full review of DealDash
Hide full review
ComplaintsBoard
J
9:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

DealDash DealDash Review: Don't Believe the Hype - You Could End Up Spending More Than Retail Price

This website, DealDash, is all about bidding on auction items. But what you need to know is that you're not just buying the item, you're buying the ability to bid on it. Each bid is worth a certain amount of money, and there could be hundreds of other bidders all paying for the same thing. Some users even pay a higher price or a membership fee to have the computer bid on their behalf, giving them an advantage over others.

But the real problem with this website is that you could end up spending a lot of money and never actually win anything. I know from personal experience - I spent $160 and didn't win a single auction. I even stayed up late at night to try and win, but the bidding just kept going and going. And the price point they advertise doesn't include all the money you'll spend on transactions just to bid. When you add up all the money other bidders are spending, the real cost is way higher than what you could buy the item for retail or even online.

It's easy to get caught up in the excitement of bidding and think you can win an auction for a low price, but the reality is that most people end up spending more money without ever actually winning. It's like going to a casino and expecting to win big on a slot machine - it's just not realistic.

So my advice is to not believe the advertising and don't expect to actually win anything. If you go into it with that mindset, you won't be disappointed. But if you're looking for a reliable way to buy items, I'd suggest looking elsewhere.

Read full review of DealDash
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

DealDash DealDash Review: A Fun but Risky Way to Bid on Items Online

DealDash is a website where you can bid on items using tokens that you purchase. It's like a game where you try to win something for a low price, but it's not as easy as it seems. You have to be careful because you can end up spending a lot of money without actually winning anything.

The bidding process is simple, you just have to click on the bid button and hope that you're the last one to bid before the timer runs out. If you win, you have to pay the final price of the item plus the cost of the tokens you used to bid. This means that you can end up paying more than the actual value of the item.

The site gives away tokens generously to keep you bidding, but you have to be careful not to get caught up in the excitement and spend more than you can afford. It's easy to lose track of how much you're spending, especially if you're bidding on multiple items at the same time.

Most of the items on DealDash are good quality, but they're not necessarily things that you need or want. You can trade the items you win for more tokens, but this just keeps you in the cycle of bidding and spending money.

The reality is that DealDash is like a slot machine. You can win big, but you're more likely to lose. The site is honest and fair, but it's designed to make a profit. If you're looking for entertainment and don't mind spending money, then DealDash might be for you. Just remember that whatever you win for pennies will cost you dollars in the end.

Read full review of DealDash
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

DealDash My Experience with DealDash: Misleading Ads, Unfair Treatment, but Legit Products

So, I gotta tell you about my experience with DealDash. I remember when I first stumbled upon their website and I was like, "Whoa, this looks like a sweet deal!" You know what I'm saying? I mean, their commercials were all over the place and they made it seem like you could get all kinds of stuff for super cheap. But let me tell you, it wasn't all sunshine and rainbows.

I remember filing a complaint with the FTC because their commercials were straight-up misleading. They would say stuff like, "I got this thing for $10 when it's really worth $100!" But they conveniently left out the fact that you have to buy bids in order to participate in the auctions. And let me tell you, those bids can add up real quick. I had to email and talk to their customer service people a bunch of times before they finally added a little disclaimer at the bottom of their ads. Like, come on, man.

But my biggest issue with DealDash is the way they treat newbies like me. I mean, there are people on there who have been bidding for years and they have a never-ending supply of bids. Meanwhile, I'm over here trying to make my bids last as long as possible. It's just not fair, you know? I complained to their customer service people about it, but they just kept telling me they would pass it along to the higher-ups. And don't even get me started on how I would see the same items from their website on eBay for way cheaper. Like, what's up with that?

But I will say this, their products are pretty legit. I was able to snag a robot mop for my church for only $40 plus bids. And let me tell you, that thing works wonders. We're thinking about getting more of them to replace our cleaning crew. So, yeah, their products are definitely worth checking out.

Overall, I'm not super impressed with DealDash. I haven't heard anything from the higher-ups about my complaints, so I'm not holding my breath. But if you're willing to put up with the bidding wars and the old-timers who seem to have an endless supply of bids, then you might be able to score some sweet deals.

Read full review of DealDash
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

DealDash Deal Dash Review: Is It Worth the Hype?

Deal Dash is a website that promises you a win with your first bid pack, but be careful, they might just be trying to get you hooked. I was able to win three $10 gift cards for only 5 cents, which was a great deal. However, when I tried to bid on bigger items, I noticed that the competition was much tougher. I decided to purchase two more bid packs for a total of $76, but I still couldn't win anything.

I started to wonder if Deal Dash was using bots to boost their own auctions, so I installed a chrome add on called "Bid Ninja". This add on shows you how many people are bidding on an auction, how many times they've won in the past, and how much money they've spent on bids. I highly recommend using Bid Ninja or something similar before spending any money on Deal Dash.

While it's understandable that Deal Dash needs to make money, I noticed that some people were using over $200 worth of bids for a $700 camera. One person even used 14,000 bids for a single auction, which is equivalent to $1,680! It's hard to say if Deal Dash is using bots or not, but it's definitely something to keep in mind.

My advice is to check out auctions using Bid Ninja before registering and spending any money on Deal Dash. Pay attention to who is winning and how much they're spending. If you do decide to purchase something, start small and cut your losses if you don't win. Overall, I would recommend saving your money for Black Friday or Cyber Monday instead of risking it on Deal Dash. If you do win something, it might be a good deal, but more often than not, you'll end up spending more than you bargained for.

Read full review of DealDash
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

DealDash DealDash Review: Low Percentage Gambling or Worth the Time and Money?

I recently tried out DealDash and had to purchase bids in order to get started. Luckily, there was a half price sale going on and I was able to snag 500 bids for only $30. However, as I started looking at recent auction winners, I quickly realized that most people were spending way more than 500 bids to win anything worth more than $30. In fact, the values listed for the products being auctioned were much higher than what you could find them for elsewhere. For example, a simple stocking cap was listed at a buy it now price of $50, a two-pack of underwear was $95, and a pair of flip flops was $88! The only items that seemed to be priced correctly were gift cards.

I decided to try my luck and bid on a few auctions. After spending 350 bids, I was able to win a $50 gift card for only $1.38! However, my remaining 250 bids didn't get me any more wins, so that gift card actually ended up costing me $31.38. To make matters worse, I later found out that the Wilson & Miller store gift card I won was basically worthless. The store only had about 35 products listed, and every single one of them was grossly overpriced. The cheapest item available was a set of 3 stainless magnetic parts trays listed for $95, when I already owned an identical set that only cost me $8. After doing some research, I discovered that most of the products being auctioned on DealDash were actually from companies owned by the same people who owned DealDash.

Despite this learning experience costing me $31.38 and about 8 hours of my time, there was some good news. I reached out to customer service and they immediately refunded my original bid pack and even converted the gift card into 300 more bids. So, I was back where I started with a pool of bids to use on the site. I'm sure I'll end up attempting to win something again, as the site is very addictive and time-consuming. However, I do recognize that it's basically low percentage gambling to win items that I could just buy and save myself a bunch of time.

Update: With my pool of 300 bids and a little more experience with how the auctions work, I was able to win 200 more bids. Unfortunately, those bids didn't end up winning me anything. However, since I got most of my money back, the experience only ended up costing me $6.39. I spent quite a few hours on the DealDash site, but ultimately ended up losing to people who had more bids to spend than I did.

Read full review of DealDash
Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

DealDash DealDash Review: A Total Rip Off - Don't Waste Your Time or Money!

This website called DealDash is a total rip off! I really wish I had listened to the honest reviews on here before getting involved. If you don't have a lot of money to spend and a lot of time to analyze the other bidders and their trends, then DO NOT GET INVOLVED. I bought some bids because they guarantee that you will get your money back or win something or replace your bids. After trying with the first batch and failing, they replaced my 221 bids. On the second try, I applied all the bids at once using their recommended auto-bidder. I gave them 221 bids to use on a $17 item and still didn't win?

The 221 bids cost me $30 to buy, so I spent $30 to buy an item at $17 which at $17 is a discount, but by the time you add the bids to the item cost, you spend $47 for something I could have purchased on Amazon for $34 and it would have taken up 10 minutes of my time. They say that shipping takes several days or weeks in some cases on DEALDASH, whereas Amazon offers free shipping in 2 days.

I don't know about your time, but my time is valuable. I want to spend my time with family and friends when I am not working, not having to analyze the bidding system, and jump on and off checking to see how many people are going to be bidding on an item at a certain time. They brag about the auto-bidder being the way to go, but I used it on 11 different auctions and got nowhere.

Now they refuse to return my money using the 90 day loophole, which if you are new and learning the system and want to buy something you like, is really frustrating. All items are not always available, very few items to bid at at one time, and some take weeks to return. Then they ask you to try again by giving you the bids back again, and now I may have opened up the garbage, taken $30 out of my wallet - which is 2 hours of work for me, and just thrown the money in the garbage. I am out of money and lots of time. Don't waste either!

By the way, I only write reviews when I am really happy with something, or have experienced something so awful that I try to prevent another from going through the same. I have no dog in this race, except to try to save another like myself to fall for this. I am sure some people have been successful in buying items at discount prices, but I know first hand how many bids it takes to "win" that item, and THAT is where the cost comes in. MOVE ON!

Read full review of DealDash
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

DealDash DealDash Review: Deceptive Practices and Unauthorized Charges

Warning! Before you give any credit card or money transfer information to DealDash, make sure you read everything you can about them. I was curious about how they could sell items so cheaply, but I made the mistake of not reading the "How this site works" section before I started. They had a fake intro that said there would be no charge for the "show me intro," but I soon found out that wasn't true.

I saw that you had to buy "BIDS" to participate in auctions, but they gave you a small amount for free. I think they charged 12 cents per bid after that. I looked through the intro and decided it wasn't for me. I clicked off the website and uninstalled the app from my phone in less than five minutes.

Then, I got a text from PayPal saying that DealDash had taken $72 out of my account. I also got a text from DealDash showing a charge for 600 bids! I was off the site and never saw any items up for sale or bids. I've never come across such deception in all my years.

I called the number for DealDash, but my phone flashed "Suspected spam," so I hung up immediately. I called PayPal, but they were closed after 6:00 p.m. I called back on the DealDash phone number and got a gentleman who spoke clear English and helped me. He said he would reverse the charges on PayPal for the first offer to buy, which they said I made, but how could I? I wasn't even on the phone! I clicked off the site and never saw anything for sale. That's very deceptive.

Anyway, PayPal did show a credit for $72. Imagine if I hadn't called them so quickly and demanded my money back and to cancel any account under my name. How many people have been scammed by this ruthless company that's making so much money off of innocent people? They can afford to give you a $400 barbecue for $40, like I saw on TV, and it makes you curious. But don't try this site. You will most likely get ripped off.

I would like to hear other people's reviews if they were real, but I can't imagine how this company can have a four-star rating with this kind of attitude and ruthless ripping off people. Good luck to everyone. Stick with eBay. They guarantee your purchases through PayPal, and if anything goes wrong, you do get a refund without having to deal with suspected spam flashing on your phone when you call them. Never again.

Read full review of DealDash
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

DealDash DealDash Review: Frustrated and Cheated Out of Winning $500 Item

I recently had an experience with DealDash that left me feeling frustrated and cheated. I won an auction for a $500 item for only $16 and change, which I thought was a great deal. However, shortly after winning, my account was closed without any explanation or opportunity to pay for the item I had won. It seems that only certain customers, such as paid DealDash employees using auto-bidders, are allowed to win big-ticket items like this.

It's disappointing that paying customers like myself are not given a fair chance to win auctions like this. Instead, it seems that we are only meant to win small items like $10 gift cards. This is especially frustrating given the high price of bid packs on the site. I feel like I was scammed out of my money and my chance to purchase the item I had won.

Despite my attempts to contact DealDash for an explanation, I have not received any response. It's clear that they are not interested in resolving this issue or providing any kind of customer service. It's a shame that a company like this is allowed to operate and take advantage of unsuspecting customers.

I would caution anyone considering using DealDash to think twice. It's not worth the risk of losing your money and being cheated out of your chance to win an auction. Stick with more reputable sites like eBay, where you can be sure that you will receive fair treatment and have a chance to win the items you bid on. Don't fall for the false promises and shady practices of DealDash.

Read full review of DealDash
Hide full review
ComplaintsBoard
W
5:03 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Fake Certification

I won a bid for a moissanite necklace. Not only does it say it's worth 2,499 dollars, which the necklace is $100 anywhere else. But it says it comes with GRA certification of the gemstone. When I looked at the certification given, it was obviously fake. The certification is for a round brilliant cut, while the necklace is a triangle cut. I tried the id given on GRA website, and as I thought, it doesn't exist.

Desired outcome: Refund

Read full review of DealDash
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review

About DealDash

Screenshot DealDash
DealDash is a well-established and widely recognized online auction platform that operates in the United States. Launched in 2009, the platform has become a significant player in the e-commerce industry, gaining popularity due to its unique bidding model that distinguishes it from traditional online retailers.

The core offering of DealDash is its 'pay-to-participate' auction format. Customers buy bid packs, with each bid adding time to the clock and increasing the item's price minimally. The last person to place a bid when the clock runs out wins the item. This exciting model turns online shopping into an engaging game, often enabling customers to buy high-quality products at significantly reduced prices.

One of the notable features of DealDash is the wide variety of items available for auction. From everyday household items to high-end electronics and gift cards, the platform caters to a broad spectrum of customer needs and preferences. This variety, coupled with the prospect of snagging great deals, contributes to the platform's high user engagement.

DealDash is also recognized for its commitment to customer satisfaction. The company provides a 'Buy It Now' option for customers who do not win the auction. With this option, customers can purchase the item at its regular price and get a refund of the bids they used during the auction, minimizing the risk of losing money.

The platform's user interface is intuitive and user-friendly, making it easy for customers to browse items, place bids, and monitor auctions in progress. Moreover, DealDash also offers mobile apps for both iOS and Android devices, thereby providing the convenience of bidding on-the-go.

Transparency and fairness are central to DealDash's operations. The company has robust policies in place to ensure all auctions are conducted fairly. Furthermore, DealDash is open about its business model, with detailed explanations about the bidding process, tips and strategies prominently available on the website to guide users, particularly those new to the platform.

In conclusion, DealDash has established a firm standing in the online auction market. Its innovative auction model, diverse product offerings, and commitment to transparency and customer satisfaction have earned it a significant user base. It continues to redefine the e-commerce landscape by turning online shopping into an exciting and rewarding experience.
How to file a complaint about DealDash?

### Guide on Filing a Complaint Against DealDash on ComplaintsBoard.com

1. Log in or Create an Account:
- If you have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with DealDash in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with DealDash.
- Mention key areas of concern.
- Include relevant transaction details.
- Explain the nature of the issue.
- Describe steps taken to resolve the problem and the company's response.
- Share the personal impact of the issue.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you seek.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to assist you in effectively filing a complaint against DealDash on ComplaintsBoard.com.

Frequently asked questions (FAQ) about DealDash customer service
Expand Collapse all
Is DealDash a legitimate platform?

Yes, DealDash is a legitimate 'pay-to-participate' online auction platform operating since 2009.

Does DealDash have real auctions?

Yes, DealDash holds real auctions for a wide variety of items ranging from electronics to household goods.

Are the items auctioned on DealDash new and unused?

Yes, all items auctioned on DealDash are brand new, unused, and come in their original packaging.

Does DealDash have any certifications or affiliations?

DealDash is a Better Business Bureau (BBB) accredited business and is recognized for its ethical business practices.

Are the auctions on DealDash fair?

DealDash uses proprietary software to ensure that all auctions are conducted fairly and that every bid is accounted for in the system.

Are the user reviews for DealDash genuine?

Yes, the reviews of DealDash you find online are from real users sharing their experiences with the platform.

Does DealDash really deliver the items won in auctions?

Yes, DealDash delivers all items won in auctions directly to the winner's specified address.

Does DealDash have transparent bidding policies?

Yes, DealDash maintains transparency in its bidding process and provides detailed explanations about the bidding process on its website.

Does DealDash have a valid business license?

Yes, DealDash operates with a valid business license, adhering to all necessary regulations and standards.

10. How long has DealDash been in business?

DealDash has been in operation since 2009, making it one of the longer-running online auction platforms.

11. Does DealDash have a good reputation?

DealDash has received both positive and negative reviews, but it generally enjoys a good reputation for its unique auction model and customer service.

12. Can I get a refund on DealDash?

Yes, DealDash has a refund policy. If you're a first-time customer and haven't won an auction, you can get a refund on your first bid pack purchase within 90 days.

13. Are there any lawsuits against DealDash?

As of my last knowledge update in September 2021, there were no high-profile lawsuits against DealDash. However, for the most current information, please check the latest online resources.

14. Are DealDash's payment gateways secure?

Yes, DealDash uses secure payment gateways to ensure the safety and security of all transactions on the platform.

15. Is customer information safe with DealDash?

Yes, DealDash adheres to data protection regulations and uses secure protocols to protect customer information.

Overview of DealDash complaint handling

DealDash reviews first appeared on Complaints Board on Apr 11, 2011. The latest review Charging credit card without permission. was posted on Mar 9, 2024. The latest complaint Charging credit card without permission. was resolved on Mar 09, 2024. DealDash has an average consumer rating of 2 stars from 406 reviews. DealDash has resolved 39 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.1
3511 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. DealDash Contacts

  2. DealDash phone numbers
    +1 (855) 455-3325
    +1 (855) 455-3325
    Click up if you have successfully reached DealDash by calling +1 (855) 455-3325 phone number 1 1 users reported that they have successfully reached DealDash by calling +1 (855) 455-3325 phone number Click down if you have unsuccessfully reached DealDash by calling +1 (855) 455-3325 phone number 1 1 users reported that they have UNsuccessfully reached DealDash by calling +1 (855) 455-3325 phone number
  3. DealDash emails
  4. DealDash address
    12805 Hwy 55, Plymouth, Minnesota, 55441, United States
  5. DealDash social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 23, 2024
DealDash Category
DealDash is ranked 328 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.