DealDash’s earns a 4.2-star rating from 406 reviews, showing that the majority of bidders are very satisfied with auction experiences.
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Never receive anything
I am unemployed and was trying to save some cash on gifts for Christmas. I signed up on a website called DealDash.com. I signed up with DealDash.com on 10/24/12 and purchased a bid package for $36 (won zilch), but so many Facebook friends began posting praises that I gave it another try. I bought more bid packages and "won". Of the items that I did not win, I was given the option to buy outright at full price, and get my bids back, so I purchased 3 items. Every item that I won or purchased was given a notice of "shipped" with a reference number (which is useless) and expected arrival. Two of the items were to have been delivered by 12/2/12, but never arrived. Four of the items I won were to have been delivered by 12/05, and never arrived. I signed on to my DealDash account to find messages that my purchased items were out of stock and they had "replacement" offers. Well, those replacement offers do not equal what I spent! And, when I looked at the upcoming auctions, they had the very same items listed for auction, again! I have yet to receive even 1 of the 11 items that I won or purchased! They now have $1253.00 of my money and I'm unemployed! I'm not going to be able to buy gifts for my family, now! I have filed complaints with the BBB and the FTC and awaiting responses, but I have a feeling that my complaints will be go unheard or deemed unimportant; and more people will be suckered into their web. DealDash responses to my emails were bogus excuses as to why I don't have my items. Their phone number is not listed on their website and the only way I found it was through BBB's website. I called, left messages, but they do not answer the phone and do not return calls. I want my money back. DealDash.com is ripping people off who were trusting to be a legit business, but they are thieves!
I am by no means the only one that has been taken by these creeps. Simply "google" complaints re: DealDash and it pulls up hundreds of folks with the same experience.
Stay away at any costs
I had won two auctions, one was an ipod and another was a waffle maker. I have not received either one of these products and they were supposedly sent out and set to arrive on November 22, 2012 and here it is December 3, 2012 and I still have nothing along with no response to any of the emails that I have sent them either. If this company would be legit, I would think that they would offer a telephone line along with an address and website.
All my problems have been solved in Deal Dash . The numner of customer service people now makes getting an answer to problems
a lot quicker
There for theings reported here are OLD
Administration should have looked at thee date of thee complaint here. Dec. 5the and today is Feb 4the. Only one theing has not
be satisfied and theat is from Dec 5the.
I got a email theat thee product I had a problem withe, bidding in is now going to be up for auction again but I had to much
invested in bids last Dec and cant afford to loose thee product again by bidding on one in Feb
This doesn't resolve my problem of bidbuddy not working right back theen and loosing my turn and thee idem it just would make
have to buy bids again now to maybe waste again
I'm sorry to hear that you experienced delays in receiving your items. We ship thousands of products every week to our satisfied customers, and people love the great bargains they get from our service. We did recently fall behind in some of our shipments, and customers who placed orders during November did experience delays in receiving their order. For this, I am deeply sorry, but I am pleased to tell you that we have since caught up on all outstanding deliveries.
We do not offer regular telephone support in order to avoid having our customers wait in lengthy queues, but our customer support team is currently responding to all customer queries within 24 hours, and are available to help all of our customers. Please send them a message if you have additional questions or concerns regarding these orders.
yes i found that out . Trying to get ahold of them to say "my walmart cards are NO good online or at a register. Talked to walmart and they said they checked a couple of my cards and they were sold but they don't know who too?
walmart said the only cards that are valid are cards you buy from walmart store or from walmart on line
complaint filed with walmart and asked to respond on what i can do about this. No answer
complaint to dealdash customer support answer.. sorry your walmart cards do not work...WTH?kind of answer is that...
there are 2 phone numbers dont bother they dont answer or they take the call
and never call back
Stay away from this website
The concept is great and I don't have a complaint about losing auctions, and spending bid money. That's how it works. You buy bids, you decide how many you will use to try to win. You have to watch an auction till it's down to a small number of bidders and jump in and out as you see fit...no big deal...Where the problem comes in for me is when you win, it takes FOREVER, IF EVER to get the items you have won. I'm the VP of a Large Service Company, and if we did business this way, we would be out of business with the attorney general on our butts. Which will probably be what happens here, if they don't get their customer service and shipping up to speed. I have been forced to issue 6 Paypal disputes and escalate 2 of those disputes to claims. I didn't want to do that, but you only have 45 days from the time you pay for something to get your money back if you don't receive the item, through paypal. I imagine I will have to go to my credit card company for another item or two that I paid for through them instead of paypal. They don't mess around, they ask for your copies of email where you tried to resolve an issue and if there isn't evidence that the other side made an attempt to fix a problem, they just give you back your money, and takes back monies they paid out to the vendor in question. I don't want to do that tho, because the items are worth far more than what I spent. But if you get no items? What are ya suppose to do. I seriously have emailed anyone I could get an email address on at dealdash, but no one responds at all. When you call the phone number you find after searching and searching, it gives you a message that says email us! lol They did respond earlier in November when they owed me a ton of gift cards, saying they hired a new gift card company, and then also they hired 30 some customer service people etc. But it doesn't appear anything got any better so far. It's a sad story really, cos this company has the ability to be a really good one, but under their current management, or perhaps they just financially are over their heads I am not sure, which. Either way right now they seem to be kind of on the border of being down for the count. I am not going to invest any more money in them for the time being, I need to sit back and see if they are going to pull out of this, or if they are really going to go under cos I am not feeling confident about their ability to keep up with what they have going on. I even offered to assist them with getting their customer service team up to speed, but that email went unanswered too!
The site itself is not terrible. It is kind of a scam in that they make so much money off each item being bid on, but it is not a scam in the sense that they tell you exactly how they are going to make that money up front. I bought about 250 bids and had pretty good luck. I lost my first couple auctions but as long as you are willing to buy the item at DealDash retail price, you can get your bids back so you can try to win something else. Well I did this a few times until I ended up saving about 50.00 overall when I won a gas card and a frying pan. I was pretty happy with my experience and now just had to sit back and wait for the items to arrive in the mail.
...Easier said than done. The frying pan I told you I won. I was checking on the status of that order two weeks ago and it had shipped and was expected delivery by 11/22. When I still hadn't received it by 11/24 I used the contact form to find out where my item was. I didn't heard back from DealDash about my order so I used the contact form again, this time about the frying pan and a copy of Black Ops 2 that is past it's expected arrival date. Now when I check on the status of the frying pan it says preparing shipment, expected by 12/12. It went from being shipped already, expected delivery by 11/22 to preparing shipment for 12/12. WTF? I really don't even expect a response because the customer service just seems to be awful. I had a heck of a time trying to get in touch with their customer service about a month ago when I was inquiring into details about Black Ops 2 (I wanted to know if winning the item or "buying it now" would constitute as a preorder for the game so it would come with bonus content) before I attempted to win it in an auction. I had to use the contact form twice, post on their Facebook page, and email them before I even got a response about that. Now that I can't get in touch with them about several items that I paid for that don't seem to be getting shipped, I am growing more concerned. I tried reaching out to them on Facebook again to find out where my items are. I guess that was a bad idea because my posts were deleted and now my profile is blocked from writing on their wall. Bottom line. STAY AWAY! I will be filing a dispute with PayPal shortly if DealDash doesn't get this taken care of.
VISIT www.DealDashRipoff.com Help us mobilize against these Bad Faith practices! Dealdash.com has terrible Customer support protocols, doesnt have items it is selling, over inflates item value and tries to negotiate worse deals when said item is out of stock.
Like our Dealdashripoff page at https://www.facebook.com/pages/Dealdashripoff/385610081531297
If you haven't filed a dispute with paypal you need today. You only have 45 days to file a dispute and that is what deal dash is doing. Dragging it out past your 45 days so you would get your money back. File dispute with paypal and escalate it onto paypal, don't wait to hear from deal dash on it. I talked today to paypal and they are going to look and see how many disputes they have against deal dash. And then look into the company. We are hoping paypal will not do business with deal dash after they see how many disputes they have. Hope this helps you.
Not worth the trouble at all to deal with them
Sent repeated emails about non received items, with no response from company so on last possible day to protect myself I filed a dispute with paypal, only to get a email from company 30 minutes later saying it was my fault items were not received because i filed dispute, then was contacted by paypal stating they were siding in my favor, got another email from company stating they were issuing refund because items were never mailed and would not be, guess what i got in my mail last evening ? yes you got it so now I must renter this nightmare and attempt to be honest and settle this with pay pal and company! ughhhhhh. not worth the trouble at all to deal with them.
VISIT www.DealDashRipoff.com Help us mobilize against these Bad Faith practices!
I am very dissatisfied with the customer service department with DealDash
I am very dissatisfied with the customer service department with DealDash. On November 13th, I received a message via email that my item that I won was on its way! It also stated that if it did not arrive by November 23rd to contact the customer service department immediately...which I did. I did again on the 25th, 26th, 27th, 28th and 29th. They have yet to return to me regarding my missing item. The short video and their website claims they will reply within 24 to 48 hours. I will never spend money on this company that claims they are honest and fair!
Please know you are not alone, there are many, many unhappy DealDash customers. If you are on facebook, lookup dealdashripoff on facebook, It’s a community of others just like you, where you will find a wealth of information. You can also go to dealdashripoff.com for help and suggestions. I hope you get some resolution to your issues...good luck!
(Please note WE ARE NOT AFFILIATED WITH DEALDASH.COM. WE ARE A GROUP OF FOLKS WHO FELT WE WERE WRONGED BY THEM AND WANTED OUR VOICES HEARD. We believe we are being heard now.)
RE:above message to SorryMyTurn, I am sorry for all the "…" … I typed this in word on my way home from work and copy/paste posted it when I got an internet connection...only to find out every time I put "..." the weird … appeared.
To: SorryMyTurn:I am happy that you are receiving your items and have great customer support with DD. I am just wondering what made you visit/stalk this site (and other complaint sites), and post often? How many free bids did DD give you for this post? I know they do that, because they have called me before, on more than one occasion, (on my personal cell phone) asking me to write glowing reviews or rebuttals for some free bids. Sites like this are designed to help those who have been duped and also let them know they are not alone, or when people that have NOT received their items or have problems they may be able to get ideas/help to remedy their situation. It is also a place to warn others to be careful. Not a place to for you chastise them for emailing customer support too much. They are not happy and not getting any response (or respect) from DD. You apparently have no idea what me and these people are going thru. Geesh… I do have one recommendation for ’you-SorryMyTurn’, BE CAREFUL! I once was a happy DD customer (been with them since Feb 2011) and won/received many great items (I have been in quite a few auctions with you as well, in which I thought you were a respectful bidder). It was only the past 5 months that a complete 180 degree turn of all good things occurred with DD. Yes I have had a late shipment or two back in the day…but in the past 5 months…the complete lack of any Items (I am still missing items worth over $1600.00) being shipped (won items, buy it now items), and when I did get a few things, a couple months ago, they were the wrong items and the electronic items (YES they were refurbs, label right on the box) didn't even work when I got them. Their fraudulent practices and complete lack of customer support is appalling. I do not bombard them with requests, but it would be nice if they would respond to anything in less than a 2 week turn-around. When they do respond they say they are looking into it…then nothing for another 2 weeks… Some of my issues are since September and some are recent “after” their new vendors. One last thing, their growing pains are quite apparent, they did grow at an unbelieveable rate this past few months…but at the expense of their customers and their own honesty and integrity. It is not the fault of the paying customer, customer pays…store should deliver…if store cant deliver they at least OWE customer an explanation and great customer service…that way disgruntled ones (that have missing Xmas gifts and items from September) wont explode all over the internet like DD complaints have. You my dear, SorryMYTurn, need to be the one to “have a heart” and not bash these unfortunate honest, paying folks in order to gain a few bids… and stop being so condescending.
Same thing is happening to me. I won 4 items on nov. 5 th. received an email that my items were on there way. & if I hadn't received them by nov. 22 to contact them. Well I did. Didn't hear anything back for a week. Then was told my items were on back order. They offered me amazon gift certificates instead. I agreed. Was sent email that items were on he way again. & if I hadn't received them by dec. 12 th to contact them. Well it's dec. 13th & still haven't received a thing. The above comment says that we should be wait our turn. Poor deal dash is trying so hard to sent out the items. Is it our fault they took on more than they can handle?! They had no problems taking our money for bid packages & for the items we paid for. I've been waiting almost 6 weeks! How much time should we give them?! Why are they saying things have shipped when they obviously haven't! That is shady business. Of course people are mad & upset when you pay for something. It's "shipped" but never received. Then to find out it was never shipped & it takes a week to get a reply. Deal dash better enjoy that increase in members that they got I'm about positive they won't be back after this lying game they are playing. SorryMyTurn most likely works for deal dash. If not then why would somebody with such a great experience with them be on a site like this...
DealDash is still a fair and honest penny-auction site. Recently, however, they experienced some growing pains. With a few months, they went from something like 250, 000 customers to 1 million. Do you think that would NOT cause backlog? Since most of these complaints were filed, DealDash hired 35 new customer service reps and they have been working round the clock to catch up. Customers who file more and more complaints every day, like this one did, only make matters worse. If 20, 000 customers each send in one request for help, then customer service reps would have to respond to 20, 000 messages. If each of those 20, 000 customers send in five requests for help, however, like this one did, then DealDash customer service reps would then have 100, 000 messages instead. So impatient customers only make matters worse. Nearly everybody in today's high-tech society are used to fast, instant service. We are in the "now generation, " who want everything to happen "right now." To give everyone a better chance to win, DealDash went from offering 300 auctions per day to offering more than 6, 000 auctions per day. Did this cause some computer glitches that required maintenance to interrupt during the bidding? You betcha! Did this also cause some delays in shipping. You betcha! Since DealDash is headquartered in New York City, I am sure Super Storm Sandy made matters even worse. This is NOT, however, typical of the kind of service DealDash always offered in the past and I am sure will offer again in the near future. This was simply a short period of time when the company went through an unpredictable rapid increase in the number of customers they had to serve and they simply were not prepared for it. Because I have some history with DealDash and always experienced excellent customer service, I knew this was not typical -- just a temporary situation, and most of the complaints DealDash received came from brand new customers who lost patience and went into a panic mode. Since hiring and training in new employees to handle the extra workload, DealDash is nearly caught up now. In other words, most of these complaints were a waste of time and totally unnecessary. DealDash will respond to everyone and will make good on any legitimate complaint. Only one request per customer would help speed things up. To send more than that is similar to being a bully who cuts in front of the water fountain line when you should wait your turn. How many emails could YOU answer in one day? Holy cow, people, practice some patience and give the customer service reps a chance to catch up. They are working 'round the clock and you will probably all hear from them shortly. Sending more and more message every day just makes matters worse because that creates an even bigger workload. My mother used to say, "If you open your heart to a little understanding and patience, it will come back to YOU 10 fold when YOU need it the most." We do tend to be rather self-centered to only think of ourselves and not the other 10, 000 customers who might have waited even longer than us to get help. DealDash still puts customers first, and they will get back to you and will fix anything that needs fixing. Screen Name: SorryMyTurn
No Delivery.. No Response from Company
I'm not having good feelings about this site. Although the concept is good, it doesn't do any good if you win a bid, pay for the item, and then not receive it or receive any answers back to inquiries to their site regarding it. I won my first auction on 11-8-12 (it's now 11-28-12). My dashboard originally stated under "Won Auctions" that the item shipped and I'd receive my item no later than 11-22-12. Obviously this date has come and gone. There is a support link to file inquiries if you do not receive your item by this date. I've done this two separate times... with absolutely NO response from them. Now, when I look at the site, it says "Preparing Shipment", although previously I received an email stating it had shipped. What the heck? I have eight other items in addition to 2 or 3 items that were "Buy it Now" that are supposed to be here the first part of December. Crossing my fingers that they arrive. All I can say is be hesitant... their customer service sucks. I have no way of finding out when or how the shipment was made.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had a TON of trouble with this site
I have had a TON of trouble with this site. First, I was getting booted out of auctions, losing the bids that I had purchased. They gave me a whole 200 bids back. They did not count how many bids I had used, or the TIME I wasted trying to win my items. Second, I sent 8 emails to be contacted about the loss of bids (before they sent the 200) and I waited over a week before I filed a complaint with paypal. Then all of a sudden, someone emailed me back with the 200 bids offer. But, when I responded that wasn't enough for what I used, hmmmm... no email back! To top off all that, the gift cards I won and also paid for (the buy it now option) I have not recieved! I have sent emails again, being ignored. I have EIGHT gift cards that I am waiting for and not a one has came. Good thing I didn't plan to use those solely for Christmas and had a plan B. HORRIBLE COMPANY.
VISIT www.DealDashRipoff.com Help us mobilize against these Bad Faith practices! Dealdash.com has terrible Customer support protocols, doesnt have items it is selling, over inflates item value and tries to negotiate worse deals when said item is out of stock.
Dealdash.com is a ripoff and a scam IMHO
Like our Dealdashripoff page at https://www.facebook.com/pages/Dealdashripoff/385610081531297
No product
I won serveral things of dealdash.com an online bidding company. I recieved 3 out of the 5 things i was suppose to get. I have wrote dealdash 2 times now in the last two weeks and no response. I find it upsetting with christmas around the corner these presents are no where in sight. I think their should be a phone number to contact these guys.
This better not be a scam
I'm still waiting for 13 out of 14 items to be delivered (number 14 has an expected delivery date to me of December 6). Some of the items were supposed to be received by me no later than November 19, 2012. The rest by November 24, 2012. Today is November 26, 2012 and I have received nothing. My items are a combination of auctions won and "buy it now" items. They are all giftcards. I was planning on using them to do my black friday and cyber monday christmas shopping. I was not able to do any christmas shopping as planned. I have made several attempts to contact deal dash through the customer service email link provided on their website. I never heard back about any of my inquiries. I find it very strange and shady that there is no customer service telephone number available on their website. I also "liked" their facebook page, and had posted a comment asking why the dealdash website keeps crashing, and instead of replying to my question they deleted my comment and blocked any capability of me posting comments, liking comments and emailing them on their facebook page. I've notice quite often that people have posted comments on their facebook page i.e. the site crashed, I never received my items I paid for, etc. And whaddya know, within five minutes the person's comment is deleted! In one word: UNACCEPTABLE. This better not be a scam! I still want all of my items. Thank GOD I used paypal for all of my purchases and unfortunately had to submit each item that I paid for and have not received through their Resolution center. I sure hope that lights a fire under the customer service butts at deal dash, and I hope they overnight me everything I have paid for asap!
Rip Off
BEWARE of this website. I'm normally not this ignorant! I wasted both money (a couple hundred dollars) and tons of time, trying to win items on this site. It's been reported that they use "bots" to up the bidding or keep the bidding going. I believe this after using the site. You will spend far more than you would if you just purchased the item you want on sale, at a reputable site. Please do not waste your time and money here! If you ever try to post a complaint on their facebook page, it magically disappears within minutes. That speaks volumns to me. I wish I would have researched the site before I freely handed them my hard earned money. :(
The complaint has been investigated and resolved to the customer’s satisfaction.
bad business
what a xxxxxx rip did it again bid bid and bid next thing you know sold, what a xxxxxx rip
Not worth your time and money
I've since looked around at reviews. What I noticed is that for the most part the negative reviews give a specific example or specific experience for the negative review. The negative reviews are real, everyday people's experience with Deal Dash. On the other hand, the positive reviews are not specific experiences, but general statements. When you hear others accuse positive reviewers of being paid reps for Deal Dash, I think that's why. I don't know whether or not that is true, but I can tell you that my experience is real and has been echoed by others.
Trust the negative reviews. Trust me.
I purchased coffee, but the coffee I received was 6 months past the "best by" date - customer service never responded to my 2 inquiries. I purchased a BK gift card but it never arrived - customer service never responded to my inquiries. I purchased name-brand batteries. They did not arrive in a retail package but instead arrived loose in a box. I suspected they were used, recharged or recycled. Customer service never responded to my inquiries. One afternoon, the site blew up, & I was one of countless people inquiring on FB. Yet bidding went on, deals were sealed, and I lost countless bids. Customer service never made this right and complaints & questions on FB were deleted.
So, to summarize: The products are poor/bad, if they even arrive. Customer service is nonexistent. The website crashes & your bids disappear. Their FB page is edited/moderated so that only positive experiences are reported.
My experiences are consistently negative and these experiences are reported by others as well. I am certain there are deals to be had here, but unfortunately their products, customer service, website, & shipping leave a lot to be desired. I can't recommend this site, and I never intend to use it - ever, never, again.
They say that there's one born every minute - and I was one for a minute, lured in by reports of deals too good to be true. Those deals may be true but they are the exception, not the rule.
So, don't let the next one be you. Save your money, save your time, and search out the deals you really want from reputable sellers. You'll save yourself tons of trouble.
Deal Dash?
Not. Worth. Your. Time. or Money.
I can give you a big bunch of good reviews on many auctions that I have won because I did not jump in without knowing what I was getting into! Not an easy win, but also not a hard win if you would have learned what you were doing before you jumped into it uneducated!
I am one of the many idiots who got suckered into signing up for this site
I am one of the many idiots who got suckered into signing up for this site. Fact.
From approximately 11:30pm to 7:00am, I monitored the deals on the site, continued to bid on a DS3 and still left the site with $63 dollars of negative income, and no DS3. (Mommy is so sorry I failed you, bud!)... Fact.
DealDash claims they are positive you will win something on this site. Fiction.
To be honest with you, this site is for people who have a LOT of time on their hands and a LOT of cash to spare. I do not recommend signing up for this unless you are both of the above. The deals are sweet, definitely; but think of all the time and effort (and yes! MONEY) it takes to "save" money on a deal (which really isn't a deal, because when you think about it: the cheapest thing they have on the site is a 10 dollar gift card...the minimum amount of bids you can buy is $34...getting the picture now?
Also, even if you buy $34 dollars worth of bids, the chances of you winning a nice TV (like those they post of Facebook with the nice old lady who genuinely seems happy) well - it's slim and none... That old lady probably spent her entire retirement money on this thing. The bidding is addicting, but it burns a hole in your pocket faster than you can say "DealDash".
I'm sure they make a ton of money on this site. Honestly, I wish I thought of it first. Bravo!
In conclusion - save your money. If you like the thrill of the hunt of a great bargain, do what the rest of the people do and go shopping on Black Friday. There's no fee for that!
Me? I'm going to hang my head in shame...
You should have researched and learned how it works before you jumped in it blind, that is why you are the one with sourness in your mouth! It definitely works if you just learn how it works!
It is now 5 hours later after I bought 900 bids through Paypal and still a no show on my bid count
For the second time in a week, my bought bids are not reflected on a timely basis. It is now 5 hours later after I bought 900 bids through Paypal, their "preferred" vendor, and still a no show on my bid count. I have subsequently lost 104 bids on an auction item that I wanted to continue bidding on, but could not. It has ended. The initial email response from support was to apologize as they have been so inundated by increased auctions and business, but it does not help my bottom line!
File a dispute with paypal and escalate it onto paypal. I talked to paypal this morning and they are going to look into how many disputes they have against deal dash. Hopefully paypal will not do business with deal dash any longer after they see how many disputes there are. I have 20 disputes, a friend has 100, another lady I know of has 4. Lots of disputes thru paypal. I hope this helps you.
The site keeps freezing up and I lost 2 auction items when it froze
The site keeps freezing up and I lost 2 auction items when it froze and I couldn't bid and then all of the sudden there was a winner. Also, you are not suppose to be able to bid once it hits $5.00 unless you have already been a bidder. This is not true. I had several new bidders show up after the $5.00 cutoff that had never bid before. I also lost 200 bids after the same name kept showing up on the bid regardless of who was bidding and I was afraid to continue. I tried to contact customer server and was sent a form letter back. This website is a big ripoff.
The same thing here. I won two auctions Nov. 7 and never received anything yet. Lost bids thru freeze ups and down for maintenance with no warning.
The same thing happened with me. Trying to get my I wasted on this website. Also won two auctions that are supposedly out of stock and still never received them or a replacement.
They're $72 dollars richer today and I'm a sucker for falling for it
Joined today, placed 2 items on auto-bid just before they hit the 5 dollar mark. And what do you know? BOTH items used up all my bids with 5-6 people over-bidding me for hours and as soon as I was out of bids/money, the auction ended. I find it extremely hard to believe that within 30 seconds of me stopping bidding, that the other 4 people competing with me stopped too resulting in the remaining person winning.
If you study this site it becomes painfully obvious that it is a scam. Unfortunately, I fell for it. STAY AWAY from it, don't fall prey to their Facebook posts, don't believe anything positive you read about this site because you will get sucked in and lose your money as well. They lure you in and then take your money. They're $72 dollars richer today and I'm a sucker for falling for it.
Epic Scam!
won items never got them
I won 5 items in the first week of November dealdash sent me delivery dates and bogas tracking numbers. Items were to arrive Nov 19th never got them. Then I contacted them by email they said two or three of the items are now un available and that have not sent any of my items out. They have internal tracking numbers but there not real numbers to any shipping carrier. Still have heard nothing from them. I guess my next step is to call my credit card company...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a similar issue with them. I've won 9 auctions. Was supposed to receive my first one before November 22 and have received nothing. I've sent two different emails to the support site and have heard absolutely nothing.
You can lose money very quickly
I never enjoyed gambling. I don't play the slot machines or go to the dog races. This site is excitement for those who do gamble. You can lose money very quickly. BidBuddy is not there to help you, it is there to facilitate more bidding. The only one who gets a good deal is the seller. They collect on all those fruitless bids and end up earning far more than the item is worth. If you want to gamble, have a set amount and be willing to walk away. If you do win something, factor in all the unproductive bids. Also, if you lose the auction and buy the item you do not get your money back. You get your bids back if you buy the item. Quite a few items have the price ramped up to include the purchase of additional bids.
It's true. I learned the hard way. Firstly, they do bump up the values of the items, I usually google the items to check prices first. ***The WORST issue is that you can spend hundreds of dollars bidding on an item, finally have the bidding down between you and one other bidder and then all these other people will come back into the auction and begin bidding again after you have used up all of your bids/money. I would say, on average, at least 40 people will enter each auction. Most will just enter a bid or two then wait until it's down to two people then jump back in. This should not be allowed but Dealdash allows it because that is how they make so much money. They also have these "free" auctions where it only costs bids, you don't have to pay for the item. Only these auctions end up costing more then the regular auctions because it draws more attention and bids and more people jumping in and out. You may win one or two auctions but in the end you will lose big time!
My debit card was HACKED
Yeah, I won something and within an hour of paying (through paypal even!) my debit card was HACKED! Stay away.
I kept seeing the commercial on TV and decided to look it up. The people doing the commercial are just plain goofy! I knew I'd find lots of negative complaints and I now have. They will keep flashing the stupid commercial and scamming people until people report over and over again to the BBB. Get these people offline!
All users should avoid this site
Having not been an actual customer but a possible one that found bad reviews and read the TOS for the company all users should avoid this site. Said in their own terms that you will lose money...read it!
"BY REGISTERING AND USING DEALDASH YOU UNDERSTAND THAT YOU ARE LIKELY TO SPEND MORE MONEY THAN YOU MAY RECEIVE IN PRODUCT VALUE. MOST CUSTOMERS USING THE SITE GAIN LESS IN PRODUCT VALUE MEASURED IN MONETARY VALUE COMPARED TO THE AMOUNT OF MONEY SPENT TO WIN AUCTIONS. DO NOT BUY BIDS OR SPEND MONEY ON THE SITE IF YOU CANNOT AFFORD TO LOSE THE MONEY. DEALDASH IS CONSTANTLY ATTEMPTING TO MAINTAIN FAIRNESS AND BALANCE IN ITS AUCTIONS THEREFORE SOME NEW USERS OR USERS WHO HAVE LOST AUCTIONS MAY RECEIVE SPECIAL PROMOTIONS, ACCESS TO SPECIAL AUCTIONS AND/OR FREE BIDS THROUGH SITE FEATURES. THIS IS DESIGNED TO MAINTAIN FAIR PRACTICE AND HELPS BALANCE AND CREATE A GREAT AUCTION EXPERIENCE FOR ALL USERS."
I'm sorry to hear that you feel our website isn't for you. Our service attempts to make bidding in auctions a risk free experience by offering a 100% satisfaction guarantee on their initial purchase, allowing people to earn their bids back by purchasing the item at a regular price, and providing a bidding platform that has been vouched for by third party audits. However, the nature of any competition does carry some form of risk, which is why our Terms of use provides full disclosure about any financial risks associated with using our website. We feel that this honesty makes us the best alternative to traditional penny auctions on the Internet, which is why we've developed a reputation as the Internet's fair and honest source of legitimate bargains. If you have additional questions or concerns about this, please don't hesitate to contact our customer support staff. They're available round the clock to help people like yourself, or better yet, make your initial purchase and try us out for yourself. Your first bid pack purchase is fully refundable if you're not happy with your experience, no questions asked!
Access to special auctions? Iv gotten bids for things out of stock but they do not make up for the amount of bids i used and had bought nor does it help the amount I paid on my credit card for the win. Lots of money lost each time this happens.
No I have Walmart gift cards over $200 dollar worth that do not work on line or at a store register
DD reply to me about this by saying Sorry your Walmart cards do not work? wth kind of answer is that
They took my credit card money for them and they took my bids that I brought and paid for
This adds up to a lot more then the cards I'm holding here that do not work
What a joke I spent 598 for bids to win 170 worth of items
What a joke I spent 598 for bids to win 170 worth of items. first off their retail price of things are twice what they are worth. Just check the item on amazon before you bid. So buying the damn thing would be cheaper buy time their bidding bots drive up the price. Then to buy it now you have to pay their inflated price and you can get back the bids you bid. So if you pay twice what an item is worth then you get back what you bid. If you use this site im sure like me you will end up regretting it.
DealDash Reviews 0
About DealDash
The core offering of DealDash is its 'pay-to-participate' auction format. Customers buy bid packs, with each bid adding time to the clock and increasing the item's price minimally. The last person to place a bid when the clock runs out wins the item. This exciting model turns online shopping into an engaging game, often enabling customers to buy high-quality products at significantly reduced prices.
One of the notable features of DealDash is the wide variety of items available for auction. From everyday household items to high-end electronics and gift cards, the platform caters to a broad spectrum of customer needs and preferences. This variety, coupled with the prospect of snagging great deals, contributes to the platform's high user engagement.
DealDash is also recognized for its commitment to customer satisfaction. The company provides a 'Buy It Now' option for customers who do not win the auction. With this option, customers can purchase the item at its regular price and get a refund of the bids they used during the auction, minimizing the risk of losing money.
The platform's user interface is intuitive and user-friendly, making it easy for customers to browse items, place bids, and monitor auctions in progress. Moreover, DealDash also offers mobile apps for both iOS and Android devices, thereby providing the convenience of bidding on-the-go.
Transparency and fairness are central to DealDash's operations. The company has robust policies in place to ensure all auctions are conducted fairly. Furthermore, DealDash is open about its business model, with detailed explanations about the bidding process, tips and strategies prominently available on the website to guide users, particularly those new to the platform.
In conclusion, DealDash has established a firm standing in the online auction market. Its innovative auction model, diverse product offerings, and commitment to transparency and customer satisfaction have earned it a significant user base. It continues to redefine the e-commerce landscape by turning online shopping into an exciting and rewarding experience.
### Guide on Filing a Complaint Against DealDash on ComplaintsBoard.com
1. Log in or Create an Account:
- If you have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with DealDash in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with DealDash.
- Mention key areas of concern.
- Include relevant transaction details.
- Explain the nature of the issue.
- Describe steps taken to resolve the problem and the company's response.
- Share the personal impact of the issue.
5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you seek.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to assist you in effectively filing a complaint against DealDash on ComplaintsBoard.com.
Yes, DealDash is a legitimate 'pay-to-participate' online auction platform operating since 2009.
Yes, DealDash holds real auctions for a wide variety of items ranging from electronics to household goods.
Yes, all items auctioned on DealDash are brand new, unused, and come in their original packaging.
DealDash is a Better Business Bureau (BBB) accredited business and is recognized for its ethical business practices.
DealDash uses proprietary software to ensure that all auctions are conducted fairly and that every bid is accounted for in the system.
Yes, the reviews of DealDash you find online are from real users sharing their experiences with the platform.
Yes, DealDash delivers all items won in auctions directly to the winner's specified address.
Yes, DealDash maintains transparency in its bidding process and provides detailed explanations about the bidding process on its website.
Yes, DealDash operates with a valid business license, adhering to all necessary regulations and standards.
DealDash has been in operation since 2009, making it one of the longer-running online auction platforms.
DealDash has received both positive and negative reviews, but it generally enjoys a good reputation for its unique auction model and customer service.
Yes, DealDash has a refund policy. If you're a first-time customer and haven't won an auction, you can get a refund on your first bid pack purchase within 90 days.
As of my last knowledge update in September 2021, there were no high-profile lawsuits against DealDash. However, for the most current information, please check the latest online resources.
Yes, DealDash uses secure payment gateways to ensure the safety and security of all transactions on the platform.
Yes, DealDash adheres to data protection regulations and uses secure protocols to protect customer information.
Overview of DealDash complaint handling
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DealDash Contacts
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DealDash phone numbers+1 (855) 455-3325+1 (855) 455-3325Click up if you have successfully reached DealDash by calling +1 (855) 455-3325 phone number 1 1 users reported that they have successfully reached DealDash by calling +1 (855) 455-3325 phone number Click down if you have unsuccessfully reached DealDash by calling +1 (855) 455-3325 phone number 1 1 users reported that they have UNsuccessfully reached DealDash by calling +1 (855) 455-3325 phone number
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DealDash emailsmedia@dealdash.com98%Confidence score: 98%communicationp.lohi@dealdash.com98%Confidence score: 98%refunds@dealdash.com97%Confidence score: 97%support@dealdash.com96%Confidence score: 96%support
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DealDash address12805 Hwy 55, Plymouth, Minnesota, 55441, United States
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DealDash social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 23, 2024
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