North Bakersfield Toyota’s earns a 5.0-star rating from 2 reviews, showing that the majority of customers are exceptionally satisfied with their purchases.
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I got my whippy 2012 Toyota Prius serviced at North Bakersfield Toyota on 09/10
I got my whippy 2012 Toyota Prius serviced at North Bakersfield Toyota on 09/10. My check engine light and thermostat light was turning on and off for two weeks, so I thought it was better to get it checked. I was happy when the service guy said they will inspect everything, but later they told me everything was peachy and suggested that I needed new matts, which I politely declined. After that, my car started overheating, and I had problems with my engine, which could've been avoided if they had inspected my car correctly and done a good multi-point inspection. They cut corners and didn't do the required multi-point inspection. I always brought my car here for a check-up, but I still ended up in this mess. The worst part is when I asked what went wrong, but nobody listened, and they want me to pay a whopping $5,000 to fix everything. I raised a complaint with Toyota, but they still haven't called back. My car is just sitting in their service department, and my sugars have gone haywire since someone called me from the service. I even got my niece to help me call and email and have a word with the senior guy in service, but there hasn't been any progress. I was told there has been a change in ownership, and they've been cutting corners on customer service. I need help; it's not fair that I pay for their mistake.
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to No
I went to No. Bakersfield Toyota in June to get my car serviced and fix the AC that was making hot air come out of the back vents. They said I also had to do brake work and replace the front axle. I had to rent a car for three days while they ordered the parts. When I got my car back, the AC was still making hot air come out, even though it was over 100 degrees outside and I needed it fixed. I took my car back multiple times and each time they said they fixed it. I also had brake problems that almost got me killed and I had to get another mechanic to fix them. I spent over $4,000 and lots of time dealing with No. Bakersfield Toyota. They suggested I get another car. Finally, after many tries, they fixed the AC when I suggested they Google it. They said they might refund me for the brake work but then never did and I'm still waiting. This whole thing happened between April and November . I just want my $334.09 back now.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is North Bakersfield Toyota Legit?
North Bakersfield Toyota earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
North Bakersfield Toyota resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
The age of North Bakersfield Toyota's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Northbakersfieldtoyota.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Northbakersfieldtoyota.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from North Bakersfield Toyota.
However ComplaintsBoard has detected that:
- Northbakersfieldtoyota.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The northbakersfieldtoyota.com may offer a niche product or service that is only of interest to a smaller audience.
- North Bakersfield Toyota protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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About North Bakersfield Toyota
The Toyota dealership has a vast selection of new cars, trucks, and SUVs for customers to choose from. They have the latest Toyota models available, ranging from fuel-efficient sedans like the Toyota Yaris, reliable and versatile SUVs like the Toyota RAV4 and Toyota Highlander, to powerful and efficient trucks like the Toyota Tacoma and Tundra. Customers can rest assured that their next vehicle purchase will be a reliable and long-lasting investment.
North Bakersfield Toyota also offers an extensive selection of used cars, trucks, and SUVs that have undergone a thorough inspection and meticulous certification process to ensure they are in proper working order and meet strict quality standards. They offer a variety of makes and models to suit any budget, including certified pre-owned Toyota vehicles.
The dealership's commitment to customer care is evident in their knowledgeable and compassionate staff. They are dedicated to providing excellent customer service, ensuring their customers have a seamless car buying experience. Their team of sales consultants works closely with customers to understand their unique needs and find the perfect vehicle to meet those needs.
North Bakersfield Toyota also offers a full-service department, including routine maintenance, repairs, and genuine Toyota parts and accessories. Their certified technicians use the latest diagnostic and repair equipment to give customers complete peace of mind that their vehicle is in good hands.
In summary, North Bakersfield Toyota is a reliable and reputable dealership that offers a wide range of new and used Toyota vehicles, exceptional customer service, and a full-service department. Visit their website or the dealership to experience their commitment to providing reliable and affordable vehicles and outstanding customer service.
Overview of North Bakersfield Toyota complaint handling
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North Bakersfield Toyota Contacts
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North Bakersfield Toyota phone numbers+1 (661) 615-1100+1 (661) 615-1100Click up if you have successfully reached North Bakersfield Toyota by calling +1 (661) 615-1100 phone number 0 0 users reported that they have successfully reached North Bakersfield Toyota by calling +1 (661) 615-1100 phone number Click down if you have unsuccessfully reached North Bakersfield Toyota by calling +1 (661) 615-1100 phone number 0 0 users reported that they have UNsuccessfully reached North Bakersfield Toyota by calling +1 (661) 615-1100 phone number
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North Bakersfield Toyota address19651 Industry Parkway Dr, Bakersfield, California, 93308-9442, United States
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North Bakersfield Toyota social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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