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Hello! NZSale.co.nz charged me £118.98 and £1.00. I am sure I could not purchase any product from this company. Please, give my money back! I can’t afford such a loss.
Order number: [protected]
I checked my orders and said that the package had been delivered to the wrong address, the delivery address stated is 51 Middlefield dr, east Tamaki.
but it got delivered to flatbush, meadowland and signed by front door 51 middlefiel
Hi I received a pair of white shoes and they both have awful orange stains on them, very upset and would like this resolved please either money back or new Shoes re sent
I purchased this item last Sunday and it says estimated delivery is today and where is it? Please reply khindria14@gmail.com as I'm very upset about this. I have never had a delivery come this slow.
Hi my name is Carol Were order no [protected] I returned these on the 8/10/18 and have not been credited to my account .Would appreciate this matter be fixed please.
i ordered stripe long dress with label bambina mia size large.
the dress I received is not the one I ordered, it's knee length stripe dress same label.
I want to return the dress and exchange with the right one. please send me return inquiry for this.
please response to this email, I've been your customer for years now.
regards,
Rina
Dear NZsale,
Today my account has been hacked. I cannot log into it with my passport. Your system doesn't recognise my email address.
My account name is Thuy Grinter and email is daothuthuyvn@yahoo.com.
Please stop any transaction from my account at this point in time.
Please delete my credit card details.
Kind regards,
Thuy Grinter
I have yet to find a worse internet shopping site. Using an iPad it is extremely difficult to choose a country and all requests to me you make are now in an Asian language that I can't change. Also I inadvertently added an item to my cart that I cannot remove. I would never enter Visa info to a site if the cart was incorrect.
I sent 3 items back for an accepted refund and was advised that my refund for $133 had been processed on 2 May, expected refund to be in my account within the 5 working days as per NZ sale conditions, 7 working days later plus weekends x 2 and still nothing, have sent 2 e-mails and no response.
Hi everyone,
They have been fooling me about month then i asked for refund, nzsale just cancelled my order, without refund! 14$ its not a lot, but it become into millions if they continue foolin.
I purchased a jacket from NZSALE several weeks ago. It was near impossible to track and only just arrived yesterday. The product I ordered was a dark grey jacket. I received a bright blue jacket that was child size!
I order that purse on 10 sep . 2019 and they said estimated delivery on 8 oct 2019.
But no clue where it is waiting it . They not replying for email. And i leaving country next week . Now thinking i wasted 272 $ .
Bought the item 7 weeks ago, not being able to track it.
Still, have not received it.
Basically, there is no custom service no number to ring.
They will take your money. What is customer service?
I will not ever shop again with them.
I DO NOT recommend this company at all.
PS: I don't not expect them to resolve any issues.
Absolutely appalling timetable and biggest fob off responses from customer service s . Two orders both still not arrived ordered in september! Will never ever use this site again. No tracking details either... like the thing doesn't exist at all
Have not yet received my order and have been given a tracking number that's already bn sent from previous order? So I am un able to track my item.. Have been sent links that are not useful as the tracking number is invalid... Two other items I received earlier with same tracking... Where is the rest?
Hello NZsale Team,
I have placed order 31 October 2019 and expecting to receive my order by 28 November 2019 and I still didnt receive my and also i am not provided with any tracking number to locate my order. Could you please advise to get my order #:[protected]. This is first time happening like this with me so little disappointed.
Hi there I have been paying for a pair of doc martins I purchased through you via Genoa pay…
Problem is no confirmation email no nothing has been sent and I have had my payments suspended till u can tell me what is going on
Not happy want resolved asap
This company sent faulty or counterfiet products. They refuse to pay for return postage. They insist I pay to post to Australia when I purchased from New Zealand. The site is called "NZ Sale", so the return address should be in New Zealand.