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OkCupid Complaints 99

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E
10:30 am EST

OkCupid Basic service

On 1/1/2021 I was billed via PayPal Credit for $104.99 by OkCupid. The receipt says that it is for 6 months of "basic service". I never authorized this and have not used any services with this vendor. I did look at their site sometime ago, perhaps a year or more, but never signed up for any recurring services or billing. PayPal Credit says that I authorized this and they can't make any adjustments. So far, OkCupid has not responded to my inquiries about this. They cannot be reached by phone and advise that all inquiries must be via email, but so far I have received no response. I would like a credit for $104.99 applied to my PayPal Credit account as this is clearly fraud on their part. I never authorized this.

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3:38 pm EDT
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OkCupid Subscription

I joined their "A-list" last week for 30.00. I just want the subscription for 1 month. I joined, put my pics in. But after I signed out I could not log back in, I unfortunately did not go into my account setting right away and end the recurring billing option. I did nothing to be suspended. I downloaded the app and still could not log in. The website and the app keep going in circles "log in with phone number"gives me a code, code works yet brings me back to the log in by email page, over and over. I was once a member about 6 months ago when it was still a free site for the most part with search option available for example for free. That account was suspended because I took down my pics when I lost interest in the site and put a picture of an SNL character on my page, I had no idea you could get suspended for putting an actor on your page. Maybe that is where the problem is, the site is maybe glitching because maybe my phone number is associated with a suspended account but I joined with a different email from the last time. I called up VISA and disputed the charge. Problem is I can't go in and take down my pics and cancel my subscription. I have email them 3 times with no answer. Called up their offices in NYC and the Matchgroup in Texas. MatchGoup (their owner) could not help me, no answer for the NYC number. How can you run a site with no real customer service? This is ridiculous. Please help. I need to end my monthly billing with them. My email address is [protected]@dr.com.

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2:34 pm EST

OkCupid complaint

Met a women that seemed very nice and sweet last year. Discovered this year she was just messing with me the whole time. She pretends to love people. She never planned to move in with me. There seems to be lots of scam daters or people that play with people's minds and hearts all across these dating websites. One such was Facebook.com/Brenda.scripter. She lives in Nebraska, texts from the phone number [protected].

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Update by fixscum
Nov 06, 2019 9:30 pm EST

Actually her area code is 308. Typos ugh

Update by fixscum
Nov 06, 2019 2:35 pm EST

Don't fall in love online. Be smart

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G
12:11 pm EDT

OkCupid "likes" full of young women seeking hookups.

I wish there were a way to filter those out of my age range from spamming me.
I am 61 male looking for a monogamous relationship yet in the last couple of weeks all the notifications I get of someone "liking" me are young women looking for "hookups" and non-monogamous. Then it's difficult to delete them all so I can see just the legit likes. It's to the point I am may opt-out of this site of they cannot do something to filter this. I think prostitution has invaded their site. And then trying to find contact information to receive help is non-existent. If OKcupid were interested in my business they would do something.

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12:18 pm EDT

OkCupid Worst dating site

This is the worst dating site I've ever been on and it's so so overrated that I'm pretty sure people who write positive five star reviews were paid by the company themselves. As soon as you sign up, your account will often be automatically suspended as they "review" it, however, if you don't contact them about it, they'll never restore it. And even if you do, they probably won't restore it either. Even if it's been restored, you're going to be suspended again, again, and again, for literally no reason, like it happened to me.

This is an exclusive site for a circle of special people that the moderators personally approve of. If they don't like you, you simply will be rejected, for whatever reason they think of (you'll never know the reason, since there is none actually).

They ask a lot of questions, and if they don't like your answers or personal opinion on things, again, you'll get suspended. It will be disguised as "violation of the terms of service". Don't bother using this site, the staff won't help you. It's utterly useless. That's the "democracy" and "equality" they're so proud of promoting.

I was registered with my email address - [protected]@gmail.com. That was about two weeks ago.
It seems that they are still running my profile, I just can't control it and am pretty sure that's against the law.

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Complainant91923
US
Jan 16, 2023 7:20 pm EST
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Do not use them I changed my card out and blocked them I have contacted the FTC

E
E
Ejam
Olivebridge, US
Nov 12, 2020 10:46 am EST

I'm having a very similar problem. I don't support the left-wing political causes they aggressively promote and noted in my profile that I am "politically conservative." The site prompts you to answer their questions as a means to recommend compatible people for you ... supposedly. The questions are often worded to encourage you to support liberal causes. The first thing I noticed was over about 90% of women on there were "politically liberal" - far more than the general population. After about a week, I stopped getting any contacts at all, and there were no responses to any of the messages I sent to anyone. Not a single one. Not even a "No thanks."
Toward the end (which took about 4 weeks), I'd send a message to a seemingly compatible woman. and any trace of her account or my message would instantly disappear, at least from my view. I'm guessing other users could still see it.
Today, I went to log on and my login password had been changed without my knowledge. I was able to get an email and change it, and get onto the site. Normally the site suggests dozens if not hundreds of potential matches. Today, it suggested ... one. That was it. And of course she was about 100 miles away.
Well, now I know why there are so few non-liberals on the site. The ironic part is the site is dripping with wokeness and political correctness and insinuations that everyone should be fair, and non-judgemental, and tolerant, etc. What a joke!

S
S
SketchArtiste
US
Mar 04, 2022 7:19 pm EST
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Replying to comment of Ejam

I'll agree there are an inordinate number of people on OKC that find political conservatives to be disgusting, vile and racist. They're considered by most of that crowd to range between uneducated, under-educated and comprehension impaired. I'm not surprised you didn't get any responses from women. That being said, it's rather shocking you didn't hear from any guys since I've heard from a few of the women I've dated from the site, there is a large contingent of gay politically conservative white males on OKC. I hardly see any male profiles except the rare and occasional gay or trans person attempting to pass as "female" just to meet guys. Have you tried EHarmony?

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C
12:54 pm EDT

OkCupid why did I get my account taken down?

I do not believe I did anything to deserve to have my account taken down. I know for a fact I have not asked anyone for nudes, nor have I sent any myself. I have not sexually harassed anyone. I got into an argument with one person on here and that's the only thing I can think of. In that incidence she started verbally assaulting me before I blocked her. I would really like to know why you took down my account so we can resolve this. I have a feeling that whatever someone complained about was either not true or an exaggeration I would like to explain my side before having my account taken away.
Thank You

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7:21 pm EDT
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OkCupid online dating

I spent a long time filling out and answering a lot of questions when I subscribed to this dating site. I've not been informed if my subscription has ended but there is no option for me to enter the site without going through the whole process again.

This is really tedious. When I could use the service, the only message I sent was unintelligble because the form sends off a message once you have pressed 'enter' on the keyboard (a very common mistake) but there is no option to send another message - hence looking like an idiot! Not very helpful.

It does seem strange/ineffectual that not only does the site not recognise my login, but it doesn't a search for the login page only takes me straight back to th questions they are asking me to input all over again. Utterly frustrating.

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12:36 am EST

OkCupid dating scam fake identity ravish mattoo

Ravish Mattoo Alias name Zephyr Me Or [protected]@gmail.com

Caste Kashmiri pandit from j&k (Srinagar)

Age 35yrs D O B 18/07/1983 24/11/1983 either of one

Height 6.2 feet

Marital Status Separated ...but depends on situation it changes

Works as Manager at Gemalto Noida

Presently at Gemalto Canada Safenet. Ottawa ON K2E 7M6 Canada

Contact no +[protected]

Canada +[protected]

Home address

Shipra Suncity, near CISF CAMP INDIRAPURAM, Ghaziabad, Uttar Pradesh 201014 India

Hobbies Watching almost every movie and listening music

Favorite food chola bathura, gobi, icecreams butterscotch&American Nuts

U LIVE IN HOPES AND THE HOPES TAKES OVER

He says he's single, honest and looking for love.he say's he is like a open book..curious to know everything about your life but never share about his own and if he shares anything that all is just perfect enough to make you believe that its true..

" I was an easy target."

"I don't really know who I was talking to because I discovered he was married . The emotional abuse is devastating."
Not everybody on the Internet is whom they seem to be.

I meet Mr Ravish Mattoo Online on a site Ok Cupid 3yrs back in 2015 were his status was SEPARATED we talked for about a month or so but things seemed so skeptical his behavior always hiding something that I preferred not to continue talking ... But suddenly few months back 2018 aug.. I got a message on whatsapp "hey how are you" it's has been 3yrs now he remembered me why is he messaging me out of the blue .. then I thought it been years now people change don't know what circumstances he had 3years back .. at least I must reply ..he was good to talk to beiside all skeptical behavior .. so I replied.. We started chatting on Whatsapp everything thing was going great entire day chitchatting were we both were very happy that after this long we talking again .. he introduced himself as Single were I had a blurred memory of something SEPARATED.. on asking about the marital status he told me that "he had a school time affair with a girl from J&K .. and after school his dad (who is now a EX SDE from BSNL)got transferred to Noida (UP).. and to keep the relationship alive he use to make frequent visit to j&k to meet the girl .. then the girl for further studies moved to Gwalior and then to Pune ..where he was always connected by webcam chats and talks and frequent visit to place she was studying at .. and one day when she was in Pune and Ravish went to meet the girl she told she is seeing someone else ..which broke his heart and left him in ocean of pain.. the long relationship of 11years is gone.. and for what reason he put so much effort .. and she left him without any reason ...(Now she is married and settled in Australia)".. this incident make his life upside down and he call himself as SEPARATED for this reason .. and it's been 5 years now he never got into any relationship and preferred staying SINGLE .Presently as 2018 Ravish Mattoo is in CANADA Ottawa .. and the reason Ravish moved to Ottawa was because the time we left talking in 2015 he felt so bad ..That when the company offered him the opportunity to work in Ottawa Canada he just grabbed it and move away .. the story made me feel bad for him as well made me thought "I never realized that I was so important to him .. he had a bad relationship past and I was so rude and ignorant in the past .. let this be a new start" after few chats we started with voice calls which soon was in video calls for hours and hours long .. sharing Selfies ..Voice calls or Whatsapp chat was all day long .Ottawa time going to the office morning 9 O'clock a video call .. this was fixed rest there were no number and time frame for our talks ... everything was amazing .. we started thinking that at this age he is 35 I am 34 we can seriously look for a future together get married have family.. we love each other's company .. we both are Single we can have a great future together ...but something was not right Ravish never use to answer my calls in front of his friends on weekends he seemed some sort of mystery .. whereas during office days and hours he gave me ample of time but why is he keeping this so secretive.. why is he not sharing with his friends .. he is making futuristic plans he is planing coming to my place spending time together meeting parents . Some grand destination wedding plans ..kids .. fantasies .. sex .. he is so much into this relationship so serious then why is he hiding from his friends ... why is he a total different person the way he behaves everything made me very suspicious..never sharing name of his friends .. the first fight we had was on 13th sep when Ravish was gone DC to help his extended family in shifting to Chicago.. and no calls hardly any messages .. is he so busy he don't have 5min for me .. and then this sort of behavior was often and skeptical which was the reason for fight on every weekend .. and suddenly he wanted to over this relationship he thought it was not worth .. blaming everything on me my behavior..I was heart broken thinking what I did wrong .. was I expecting too much .. was I too demanding ... I spoiled everything .. I hurted him ... how can I be so childish .. he needed his personal space and time I was just over demanding..he had a bad past a 11year relationship which didn't work .. might be he want to be sure before disclosing our relationship in front of other ..

BUT then I saw him not on indian whatapp number but on the ottawa whatsapp number the entire time chitchatting with some one else the way it was with me..(Ravish was too tired talking to me but busy managing being online entire day) I thought let me explore things instead of blaming myself and ease my pain .. the facts which came were shocking and dirty dirty truth which was never expected .. MR Ravish Mattoo was married from last 7-8 years don't know separated or divorced or whatsoever ..his society were his parents live in not much of information about Ravish's wife or past was known ...he framed me but for what reason for fun Casual hook up for some phone sex, orgasm on video calls, sharing naked pics ..which he was not able to get from me and lost his interest soon and moved for a new target .. good I got saved that was the only reason he never talked in front of his friend living a double life .. when he ended things with me he said I know you are a good person at heart don't let insecurities impact your life .. be positive live life happily .. take care baby 😘... and the day I messaged him telling his truth he was not ashamed for what he did .. he blamed me again Saying "Are you trying to defame my family and eventually kill them?" And when I asked for what reason he did this breaking my trust, love hopes, breaking me .. he so Emotionless answered "I never wanted to on purpose. I have never wanted to harm you in any way. And I am not sure if you realize this or not." Goshhh .. I really don't know how Ravish plans to use my Selfies ...but that's all what he is doing as a source of entertainment fun in his life I am just one among many girls who must have been a victim of this narcissist, Self-centered, male chauvinist, Sex addict, charming, knowledgeable, expert lair..who will slowly take your heart away and ask you to show yourself on video calls send dirty pictures ...masturbate ...

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6:15 am EDT
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OkCupid fake profile who now has my phone number

A man had contacted me and his profile was interesting. After conversing a while he said that there are a lot of fakes out there and he prefers to communicate with WhatsApp. So I agreed and gave him my number. Then his conversation was immediately deleted from my feed. And he never communicated with me on WhatsApp. I am obviously worried what he could do with my number.
I have a screenshot of his profile, his name Enquirer, 5'10, 44 years, non smoker from London

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8:00 pm EDT
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OkCupid suspended account

I have had an OK Cupid account for years. There have been periods when I have disabled it but I never deleted it. Recently, I changed from "looking for men" to "looking for women, " and paid to have my A list subscription renewed. A few days after the change, my account was suspended. I have no idea why. The message says to contact them if I believe it was in error. I have sent messages via the support page but no response. I have messages from people that I would like to retrieve.

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12:20 pm EDT

OkCupid okcupid

My service is not working, I am unable to log in . I have over 30 messages on my Gmail account from Ok Cupid but cannot respond . I want my money refunded if you cannot fix problem asap. Two days credits needs to be applied. My Gmail account is showing messages and when I click on it all I get is a blue screen The same thing happens when I click on the Ok Cupid app. I still just get a blue screen. This is frustrating. I need this fixed immediately!

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8:19 am EDT

OkCupid dating service

Are you crazy? Why would you waste my time? See comments and pass them along and explain...

As the most educated and conservative user on this site, I very much resent seeing a message that my account has been blocked for some form of misuse. I hardly use the site at all... much less provide any form of misuse. So many sites today cater to people that you can't speak with. It's a shame they can't tell the difference between these uneducated weirdos and users of quality! Thank you for reading.

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J
3:53 pm EDT

OkCupid Fake Profile

There is a man on okcupid who has created a fake profile. His profile picture was taken from another site. He is pursing women and trying to convince them to send nude images, and engage in sexual conversations with him. Each of the images he sent me were taken from other sites, which I found after completing a Google reverse image search. When I confronted him he unmatched me. I want to make certain his profile is removed. He shouldn't be allowed to catfish women. Or behave so inappropriately.

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7:51 am EDT

OkCupid harassment - fake account with personal information

Hello,

Personal information has been posted with a fake profile, be mindful of who has your number. As I did not post my information on OKCupid, never had an account. If you do encounter the same experience, take legal action as you will be able to track these harasser. I am not sure how OKcupid operates, but I was able to get the posting with my information from one of the source who reached out to me. It is posted with my number and pictures as well. I'm asking for this account with my name and information be removed ASAP. Thank you.

Thank you.

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12:09 pm EST
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

OkCupid information

My name is Mary Louise Crespo I goggled myself and found a site that had a paragraph written about me. This is from an ex boyfriend who is stalking me. I need to have this taken down. It is a lie, this man who wrote this has a mental condition. There is a warrant out for his arrest from Boardman Oh. I have a restraining order against him. My email is [protected]@sbcglobal.net Please contact me when this is resolved.

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M
1:29 pm EST

OkCupid irrtümlich gesperrt

Emilio.[protected]@gmx.de wurde irrtümlich gesperrt.bitte wieder aktivieren!sollte mich heue wieder bei okcupid einloggen aber das wurde versehentlich gesperrt.ich habe nicht vertragswidrig gehandelt sondern ich würde von einem abgewiesenen user gemeldet!bitte beheben sie mein Problem .ich möchte mich gerne wieder einloggen!
Ich hoffe mein Anliegen wird verarbeitet.
Mit freundlichen grüßen
J.kasper

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10:15 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ok cupid has been informed and given all the info about mary louise crespo 37yrs old youngstown oh, username happygirl618, and her criminal record and convictions for identity theft, bank fraud, check fraud, prostitution and drug possessesion, but yet they keep this criminals profile up??? This woman is a predator and is very dangerous to all fellow...

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K
8:09 am EST

OkCupid cannot login

Hi.
2 weeks ago.. I joined and my id : nat163
But after a week.. suddenly I can not login.. I dont know.. after I keep trying & still can not.. ok. cupid.. deleted my account... so I made again my new account.. just join 2 days ago.. noe I can not login again..
Why this matter keep coming back?
Help me..
My id : nat160369
My email : [protected]@gmail.com

2. I got a scammer again
Many scammer here

Need your answer soon
Natalia

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12:33 am EST

OkCupid instant ban with no explanation from okcupid... they call it 'technical difficulties'

I didn't have any reason to expect a ban. I didn't misbehave on the site. I don't use foul language. I had many respondents who were interested in my profile.. I paid for a 6 month subscription. I discovered that I couldn't access my account after 2.5 months usage, due to 'technical difficulties'.

After checking online, I found out that many other respondents also claim they were banned for little reason.

On writing to OKC support page, a lady name Terri claim the ban stands. I have 3.5 months remaining on my account! I cannot get any refund!

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2:27 pm EST

OkCupid scam on my disabled son

My son is high functioning autistic man getting scammed every pay check he gets from his part time job at poppa John's pizza. My husband passed away 6 months ago and he is giving his $ away to this fake person on your website. I'm going to report to the police I needed to report this person to you this is a outrage that you can't control fake text messages from the Internet. It's over $500 so we are pursuing criminal charges

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About OkCupid

Screenshot OkCupid
OkCupid is an online dating platform that operates primarily through its website, www.okcupid.com, and also offers a mobile app for user convenience. The service is designed to help individuals find potential partners by using a unique algorithm that matches users based on their answers to various questions about their interests, preferences, and values.

Upon signing up, users are prompted to complete a questionnaire that OkCupid uses to generate match percentages with other users. These percentages indicate the likelihood of compatibility between members, aiming to facilitate meaningful connections. Users can browse profiles, send messages, and arrange dates with other members.

The platform offers a range of features, including the ability to see who has liked your profile, search filters to narrow down potential matches, and a messaging system that allows for communication between users. OkCupid also provides users with the option to customize their profiles extensively, giving them the opportunity to express themselves and highlight aspects of their personality and lifestyle.

OkCupid operates on a freemium model, offering a basic set of services for free while charging for premium features through subscription plans. These premium services include seeing who has read your messages, viewing your profile's likes without having to like them back, and advanced search filters.

The platform is inclusive, catering to a diverse user base with a variety of orientations and gender identities. OkCupid emphasizes the importance of individuality and encourages users to be open and honest in their search for connections. It is known for its data-driven approach to matchmaking and its commitment to adapting its algorithms and features to enhance user experience and increase the chances of finding a compatible match.
How to file a complaint about OkCupid?

Here is the guide on how to file a complaint or review about OkCupid on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with OkCupid in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with OkCupid. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide users effectively through the process of filing a complaint or review about OkCupid on ComplaintsBoard.com. Remember to use simple language and provide comprehensive guidance.

Overview of OkCupid complaint handling

OkCupid reviews first appeared on Complaints Board on Jan 20, 2010. The latest review A Mix of Experiences: Unveiling the Real OkCupid was posted on Mar 7, 2024. The latest complaint information was resolved on Feb 06, 2018. OkCupid has an average consumer rating of 2 stars from 669 reviews. OkCupid has resolved 14 complaints.
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  1. OkCupid Contacts

  2. OkCupid phone numbers
    +1 (646) 216-8762
    +1 (646) 216-8762
    Click up if you have successfully reached OkCupid by calling +1 (646) 216-8762 phone number 0 0 users reported that they have successfully reached OkCupid by calling +1 (646) 216-8762 phone number Click down if you have unsuccessfully reached OkCupid by calling +1 (646) 216-8762 phone number 0 0 users reported that they have UNsuccessfully reached OkCupid by calling +1 (646) 216-8762 phone number
  3. OkCupid emails
  4. OkCupid address
    39 W 14th St Ste 502, New York, New York, 10011-7403, United States
  5. OkCupid social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024
OkCupid Category
OkCupid is ranked 11 among 148 companies in the Dating Services category

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