OnlineCityTickets.com’s earns a 1.0-star rating from 127 reviews, showing that the majority of event-goers are dissatisfied with ticket purchasing experience.
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ticket sales / shipping
Do not order tickets for events through Online City Tickets! I ordered some this week and paid an extra $23 to have them shipped Fed Ex Priority Over Night and they were shipped regular and wont get here until at least the 16th. If you call in to get a refund you can't speak with a real person. You are supposed to e-mail them and hope for a response. It's a total joke and I'm pissed...
rip off
If you enjoy getting ripped off, This ticket agent is for you. I bought 4 very expensive seats for my family to a Steve Martin/Martin Short concert only to find out at the venue that 2 of the seats were unusable (because you needed to have a wheelchair)! Unbelievable! After contacting them, they said they were not at fault. I have since stopped payment with my credit card co and I'm spreading the word on how unethical and illegal this company is.
purchased 2 tickets, Paul McCartney, side stage, section 123 (CLICKED ON SECTION 123 not typed in) $1600, received email confirmation purchase of 2 tickets section 133 (where I may add the value of tickets are $200 each, not $600), when we actually received the tickets, they were in section 104, total scam, and no they don't guarantee anything!
they didn't provide tickets and no money back
The website www.onlinecitytickets.com is big scam, ‘coz these jerks sold the tickets and told me that I would get them within 7 days. After a week, the rep told me to wait more and found a lot of excuses, why I still haven’t received the order. These jerks really scam people and don’t provide any guarantees. I won’t recommend anyone to deal with them, so please stay away from them and post comments about your things with these jerks.
they took another fee from me, but I didn't understand for what
Not recommended. I ordered three tickets from the website www.onlinecitytickets.com, but these jerks scammed me. They charged me for these tickets, but after couple of hours they again took money from me. I tried to get info from them about this charge, but these jerks haven’t replied. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.
this seller overcharged us and didn't reply to my emails and phone calls
I and my friend decided to visit the concert and bought tickets from the website www.onlinecitytickets.com. One ticket was $40, so we bought 4 tickets and the total sum must be $160 plus delivery. We placed the order and provided the card info, but these scammers charged us for $400 and told to wait for the tickets. We were shocked and tried to reach the seller, but they didn’t reply. It was impossible to contact them through the phone. So be careful if you use this website or leave comments if you have horrible experience with this seller.
seller adds some fake fees and you pay really large sums
I ordered 3 tickets from the company www.onlinecitytickets.com. I needed to pay $460 for them, but the seller added some additional charge and it turned out that I owed them $780. I was a little bit disappointed, but I paid. After 3 days I checked account and another sum was taken from me, but I have no idea why. Please leave comments about this company...
Read full review of OnlineCityTickets.com and 1 commentthey provided fake info and I haven't got my tickets
I wasn’t happy that I bought from the company www.onlinecitytickets.com. I ordered 5 tickets, and each ticket cost me about $95. After that I got some fake confirmation email, which didn’t contain any useful info. I contacted the rep, but the guy sounded unprofessional and behaved like he didn’t care about my problem. He only advised to be more patient and...
Read full review of OnlineCityTickets.com and 23 commentsOnlineCityTickets.com Reviews 0
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About OnlineCityTickets.com
Overview of OnlineCityTickets.com complaint handling
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OnlineCityTickets.com Contacts
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OnlineCityTickets.com phone numbers+1 (800) 854-2196+1 (800) 854-2196Click up if you have successfully reached OnlineCityTickets.com by calling +1 (800) 854-2196 phone number 0 0 users reported that they have successfully reached OnlineCityTickets.com by calling +1 (800) 854-2196 phone number Click down if you have unsuccessfully reached OnlineCityTickets.com by calling +1 (800) 854-2196 phone number 0 0 users reported that they have UNsuccessfully reached OnlineCityTickets.com by calling +1 (800) 854-2196 phone number
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OnlineCityTickets.com emailssupport@onlinecitytickets.com100%Confidence score: 100%Support
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OnlineCityTickets.com address27 N. Wacker Drive № 505, Chicago, Illinois, 60606-2800, United States
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OnlineCityTickets.com social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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