Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Drug Store OptumRx Symbicort 160 mcg-4.5 mcg/actuation hfa aerosol inhaler
OptumRx

OptumRx review: Symbicort 160 mcg-4.5 mcg/actuation hfa aerosol inhaler

I
Author of the review
12:20 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

January, 2025: Without any warning, Optum RX charged my credit care $471 for my Symbicort inhalers (their 3 month supply was previously $147) when their own website showed local pharmacies only charging $147. When I called to complain via their chat box, they said they would send me a return envelope and refund my $471. Since the Symbicort was in transit when I made this complaint, I used their chat to have them send me a return envelope. Even though they refunded my $471 to my credit card, they are still hounding me to pay $471 and refuse to send me a return envelope.

Claimed loss: $471

Desired outcome: I still have the unopened Symbicort inhalers I want to return and need a return envelope. I want them to void the $471 charge. I have since canceled my subscription to Optum for this egregious price gouging for people on a fixed income.

Confidential Information Hidden: This section contains confidential information visible to verified OptumRx representatives only. If you are affiliated with OptumRx, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More OptumRx reviews & complaints

OptumRx - Prior authorization department 5
OptumRx - Constant phone calls
OptumRx - What a rip off 2
OptumRx - Repetitive and consistent denial of drugs tier 3 and above 2
OptumRx - They are selling drugs that are illegal. 15
OptumRx - Bydureon once weekly injection
OptumRx - Failure to deliver medication
OptumRx - denial of medicine 1
OptumRx - prescription renewal 1
OptumRx - Billing
View all OptumRx reviews and complaints

  1. OptumRx Contacts

  2. OptumRx phone numbers
    +1 (800) 788-4863
    +1 (800) 788-4863
    Click up if you have successfully reached OptumRx by calling +1 (800) 788-4863 phone number 0 0 users reported that they have successfully reached OptumRx by calling +1 (800) 788-4863 phone number Click down if you have unsuccessfully reached OptumRx by calling +1 (800) 788-4863 phone number 11 11 users reported that they have UNsuccessfully reached OptumRx by calling +1 (800) 788-4863 phone number
    Customer Service & Home Delivery
    +1 (877) 889-5802
    +1 (877) 889-5802
    Click up if you have successfully reached OptumRx by calling +1 (877) 889-5802 phone number 0 0 users reported that they have successfully reached OptumRx by calling +1 (877) 889-5802 phone number Click down if you have unsuccessfully reached OptumRx by calling +1 (877) 889-5802 phone number 0 0 users reported that they have UNsuccessfully reached OptumRx by calling +1 (877) 889-5802 phone number
    Medicare Prescription Drug Plan Members
    +1 (877) 889-6358
    +1 (877) 889-6358
    Click up if you have successfully reached OptumRx by calling +1 (877) 889-6358 phone number 0 0 users reported that they have successfully reached OptumRx by calling +1 (877) 889-6358 phone number Click down if you have unsuccessfully reached OptumRx by calling +1 (877) 889-6358 phone number 0 0 users reported that they have UNsuccessfully reached OptumRx by calling +1 (877) 889-6358 phone number
    Medicare Advantage Prescription Drug Plan Members
    +1 (800) 711-4555
    +1 (800) 711-4555
    Click up if you have successfully reached OptumRx by calling +1 (800) 711-4555 phone number 0 0 users reported that they have successfully reached OptumRx by calling +1 (800) 711-4555 phone number Click down if you have unsuccessfully reached OptumRx by calling +1 (800) 711-4555 phone number 0 0 users reported that they have UNsuccessfully reached OptumRx by calling +1 (800) 711-4555 phone number
    Prior Authorization (Physicians
    +1 (866) 218-5445
    +1 (866) 218-5445
    Click up if you have successfully reached OptumRx by calling +1 (866) 218-5445 phone number 0 0 users reported that they have successfully reached OptumRx by calling +1 (866) 218-5445 phone number Click down if you have unsuccessfully reached OptumRx by calling +1 (866) 218-5445 phone number 1 1 users reported that they have UNsuccessfully reached OptumRx by calling +1 (866) 218-5445 phone number
    Specialty Pharmacy
    +1 (888) 445-8745
    +1 (888) 445-8745
    Click up if you have successfully reached OptumRx by calling +1 (888) 445-8745 phone number 0 0 users reported that they have successfully reached OptumRx by calling +1 (888) 445-8745 phone number Click down if you have unsuccessfully reached OptumRx by calling +1 (888) 445-8745 phone number 0 0 users reported that they have UNsuccessfully reached OptumRx by calling +1 (888) 445-8745 phone number
    More phone numbers
  3. OptumRx emails
  4. OptumRx address
    11000 Optum Circle, Eden Prairie, Minnesota, 55344, United States
  5. OptumRx social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 07, 2025
  7. View all OptumRx contacts
OptumRx Category
OptumRx is ranked 5 among 61 companies in the Drug Store category
#03 Pfizer Pfizer #04 Apollo Pharmacy Apollo Pharmacy #05 OptumRx OptumRx #06 Rite Aid Rite Aid #07 Express Scripts Express Scripts

Most discussed OptumRx complaints

Optum playing doctor.
1
(opinions to this review)
OptumRx Alternatives
Medlife International 7 reviews HotDog Patient Warming System (Augustine Temperature Management) 1 review ChingLabs / Hebina Higer Chemical Technology 11 reviews Quality Prescription Drugs 3 reviews Sun Pharma / Sun Pharmaceutical Industries 6 reviews