Menu
For Business Write a review File a complaint
Orkin

Orkin review: Billing

V
Author of the review
4:23 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello, I reached out to Orkin in September to obtain an annual subscription for exterminator services. The sales rep went over all the details and I was told I would be charged around $530 for an annual subscription. I also paid extra for a bee infestation problem. I signed up for the service and paid in full $530.51 in September. Since then, I noticed that I was charged $58.16 twice since September (in October and November). I called my branch, and they couldn't find my account. I was promised someone would get back to me. No one did. I called again and was now told that I actually don't have an annual subscription and I'm in fact on an easy pay plan and I'm being charged monthly. This does not match at all what I discussed with the sales rep initially when I signed up for what I thought was an annual plan. The branch rep was unable to provide a clear answer as to why I'm being charged monthly and what the initial charge of $530.51 was for, if I'm being charged monthly. I was told the branch doesn't have that information and someone would call me back to explain. I'm not hopeful it'll happen, since there is not a good track record of anyone calling me back from Orkin. I'm unsure how to resolve this issue since I cannot reach anyone else and the branch is not being helpful at all. Please look into it and get back to me.

Address: 3060 Chen Ct., Yorktown Heights, NY 10598

Vera Quagliato

Desired outcome: I want someone to at least call me back and explain what is going on with the billing and why I was charged for an annual subscription and also being charged monthly.

0 comments
Add a comment
  1. Orkin Contacts

  2. Orkin phone numbers
    +1 (844) 498-7461
    +1 (844) 498-7461
    Click up if you have successfully reached Orkin by calling +1 (844) 498-7461 phone number 0 0 users reported that they have successfully reached Orkin by calling +1 (844) 498-7461 phone number Click down if you have unsuccessfully reached Orkin by calling +1 (844) 498-7461 phone number 0 0 users reported that they have UNsuccessfully reached Orkin by calling +1 (844) 498-7461 phone number
    +1 (877) 620-8282
    +1 (877) 620-8282
    Click up if you have successfully reached Orkin by calling +1 (877) 620-8282 phone number 0 0 users reported that they have successfully reached Orkin by calling +1 (877) 620-8282 phone number Click down if you have unsuccessfully reached Orkin by calling +1 (877) 620-8282 phone number 0 0 users reported that they have UNsuccessfully reached Orkin by calling +1 (877) 620-8282 phone number
    8554398818
    8554398818
    Click up if you have successfully reached Orkin by calling 8554398818 phone number 0 0 users reported that they have successfully reached Orkin by calling 8554398818 phone number Click down if you have unsuccessfully reached Orkin by calling 8554398818 phone number 0 0 users reported that they have UNsuccessfully reached Orkin by calling 8554398818 phone number
    8442225983
    8442225983
    Click up if you have successfully reached Orkin by calling 8442225983 phone number 0 0 users reported that they have successfully reached Orkin by calling 8442225983 phone number Click down if you have unsuccessfully reached Orkin by calling 8442225983 phone number 0 0 users reported that they have UNsuccessfully reached Orkin by calling 8442225983 phone number
    855-686-8401
    855-686-8401
    Click up if you have successfully reached Orkin by calling 855-686-8401 phone number 0 0 users reported that they have successfully reached Orkin by calling 855-686-8401 phone number Click down if you have unsuccessfully reached Orkin by calling 855-686-8401 phone number 0 0 users reported that they have UNsuccessfully reached Orkin by calling 855-686-8401 phone number
    888-331-5841
    888-331-5841
    Click up if you have successfully reached Orkin by calling 888-331-5841 phone number 0 0 users reported that they have successfully reached Orkin by calling 888-331-5841 phone number Click down if you have unsuccessfully reached Orkin by calling 888-331-5841 phone number 0 0 users reported that they have UNsuccessfully reached Orkin by calling 888-331-5841 phone number
    855-404-5380
    855-404-5380
    Click up if you have successfully reached Orkin by calling 855-404-5380 phone number 0 0 users reported that they have successfully reached Orkin by calling 855-404-5380 phone number Click down if you have unsuccessfully reached Orkin by calling 855-404-5380 phone number 0 0 users reported that they have UNsuccessfully reached Orkin by calling 855-404-5380 phone number
    More phone numbers
  3. Orkin address
    2170 Piedmont Rd NE, Atlanta, Georgia, 30324, United States
  4. Orkin social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024