Today, jan 31, 2023 I was at the outback steakhouse in inver grove heights, mn.
I ordered a hamburger with lettuce and tomato - provolone cheese and no mustard or pickles with mayo on the side, with broccoli for a side instead of fries (because I am a diabetic).
When the order came, they had a different waiter serve us - they gave my burger to someone else, but that one had fries (instead of broccoli as requested) and mustard and pickles too, but the provolone cheese was right, and when I received the burger - it had american cheese on it, mustard, no tomato, no mayo on the side - so he said he would change it (well I believe I got the same one back - but they just "quick melted the cheese - I used to train waiters and waitresses and manage a restaurant, and I know all the tricks) - and now the burger was cold!
I will not go back to your outrback in inver grove heights - and the burger did not look any different than one at mcdonald's for 1/3 the cost.
I had to go to the bar to get a refill on my sparkling water with lime (the waiter never asked us if we wanted a refill).
I have gone to the outback in bloomington, mn.
My last visit to the bloomington location was just last wednesday (dec. 27th 2023), I had prime rib, and I had taken notice of the burgers that they serve there - and they looked incredible, so I thought I would try one. Like I said - never again.
This was the first time that I had ordered a burger from you - never again!
I just thought you should know.
Sincerely.
Janie lalor
[protected]@gmail.com
Confidential Information Hidden: This section contains confidential information visible to verified Outback Steakhouse representatives only. If you are affiliated with Outback Steakhouse, please claim your business to access these details.
We have received your comment. Thank you!