Outback Steakhouse
Reviews and Complaints

i agree outback is a rip off, we ate there and i ordered a filet migon - what i got was a ribeye and a poor one. they said it was a filet but i've been eating steaks for 35 yrs - i know the difference... no more outback for me -yuck, , service sucked too..

Are you sure it was a gift card and not a coupon? A lot of companies issues coupons that look like gift cards, but are one-time use.

It's possible the poster missed some fine print. Either way, they had the option to use that money under specific conditions and chose not to.

Good legal question here. The law says a designated promotional must have the value advertised or be viewed as false advertisement. You may wish to write a short blurp to the local university law school asking a professor to make this question into a project for the students. I would think a judge would rule the franchise had falsely advertised that gift card as $20 usage without noting the qualifiers. You could file a "lien" against the vendor for your missing $8.
... Years ago a law student filed a lien against the Hilton Hotel in California after they failed to refund his $20 security deposit. He had to write up a lien for class ... so he wrote it, filed it in court as required. A judge ruled the hotel was required to pay. The Hilton did not pay any attention. The judge ruled at a later session that the hotel would be sold at auction to secure the funds. The attorneys for the Hilton were not there to hear the judge suggest that the law student post the required news announcements in papers in other states! The boy showed up for the auction, no one else came ... he BOUGHT the Hilton Hotel for a dollar. (Which the Hilton in turn paid him over a million to have returned to their title .. they also chose to hire the boy after his graduation as a lawyer to represent THEM in the future). Pretty cool! Would you like to own your local restaurant? Who knows ...

They use weights to cook their steaks, thus they will be thinner. Of course a ribeye has more flavor, it has more marbling. A filet will be lean, and should be tender (sometimes there is an oddball, it's not exact science), but less marbling as it is very lean. The manager offering you another steak is what they should do, as if it wasn't good, the next one should be better. Ask them to not use a weight, it may take longer, but your steak will be more thick.

It's obvious you don't understand meat at all, and to come on here and make an ignorant complaint is just juvenile. How did you order your steak cooked? If well done or medium well, most of the juice will be cooked out because of the weight. Order medium rare or medium and you will be better off.

Charges of Fradulantly cashing emplyee checks have been announced against this crappy Restuarant!

Do you realize in the US there are only about 50 cases of Trichinosis per year? I realize it was a pandemic back in the twenties, but humans are the end of the cycle for this type of parasite. Pork, like beef, is safe to eat at a minimum of 145 degrees, medium rare. And if the meat has been frozen to under zero degrees and kept there for 20 days, it can safely be eaten lower than that! As far as anything under "well done" with beef and pork, seafood, it can be done, but at your own risk. I am sure you are a well done filet mignon type of guy huh? Could I get you some A1, 57, or ketchup with that?

Actually it turned out the person had the exact same problem at several different restaurants. They ordered the exact same food and got the exact treatment at other restaurants so either they got fired from several places or they are trolling.

PETA = people eating tasty animals... BFL Bacon for life...

Become a vegetarian...It really is not hard to do...I am and I have endless good food to eat...
Go to PETA.ORG and see what animals have to go thru to be on your plate...very sad...

I agree with this. They are cutting there portions and quality.

I recently had the opportunity to visit an Outback Steakhouse restaurant on 5/28/2010 @ 13:11 during the day. The traffic in the restaurant was minimal and not really busy. I thought I would share some concerns during my visit the atmosphere, cleanliness and over all food quality.
I hate to be food critic and understand that every business try’s their best to satisfy their patrons, but this was one of my worst exsperices with a restaurant in a long time, not to mention from an establishment such as the Outback Steakhouse.
I called the owner or manager who went by the name of Able, who I actually talked with after my orders was delivered and he was pleasant and genially concerned with my complaint of the delivery of my main course of a steak all alone in a middle of the plate very unappealing for $7.95 with my side of salad in a bowl 10 minutes prior. His comment is that I would find this to be a common practice due to the economy, I cannot agree, I have visited other restaurants in the area and the presentation of the platter was far more attractive for the same price point and he offered me a side of veggies which was kind if they were not over cooked and could eat.
I left the restaurant and called the management and explained myself and he offered to credit my meal back for myself and my wife, and to date this has not happened, so his jester is also at question, I will not call back to check on the reason why the promise was not done. I will contact the City Health Department with my concerns on the cleanliness of the restaurant.
 Both of our classes were dirty at the rim with soap and looked to be lip stick.
 The restaurant did have a stale smell once you enter the doors and I also most turned around but I figured I was already in the door and wanted to eat.
 The table were dirty and food on the seats.
 I opened my flatware and napkin and found a hair in it.
 The food was cold and the steaks were over cooked and texture of leather.
 No seasoning, I could have cooked the same steak at home better.
All in all I figure I should have reached in my wallet and gave outback $24.95 and left, poor excuse of a restaurant and would love a refund. Maybe check the restaurant for quality once and a while.

Thank You

as well, outback has a company poilicy to "follow the bottom line" on credit card slips, which means, for example, if your bill was $50 and you wanted to leave a $12 tip, you would total that up as $62. However, if you did your math wrong, or forgot to carry the one (happens far too often), you may write down $52 by mistake. This is what the server has to accept as their tip because of the rules. It works conversely, however, albeit extremely rarely. I can remember a table who's check was for $70-something, and the guy wanted to leave me $12 and ended up leaving me 96 or 98, leaving me $22 instead of 12 because of his math mistake, and my boss said "well, that's what he wrote." always keep the duplicate receipt, that way you know if it's your fault or not, and you will also have the server's name on top of the receipt because if they did actually choose to overcharge you, you have a way to identify who it was.

outback charges an 18% gratuity for parties of 8 or more (i'm a former employee), and it is standard practice in almost any restaurant, but there is no additional added gratuity.
And if you're complaining about being charged double, i guarentee your server was complaining about receiving 10 percent as a tip. Just so you know, with outback, as well as with a ton of other restaurants, servers tip out 3% of their daily sales to the bar, bussers and hostesses. Not 3% of their tips, 3% of their sales. Which means even if you get stiffed on tips all day, you still owe X amount based on what your sales were. So [censor] tips at a restaurant like that hurt much worse. I remember a 7 person party with a $320 bill (mostly from booze) who were complete jerks to me and ended up only leaving me 7% BEFORE i paid my tipshare out and i almost went to the parking lot to call them out. Fortunately, that party was one in a million, and realizing what he had done when he sobered up, came back in the next day to give me more cash and apologize.
Yea this is a long rant, but i just wanted to say if you tip 10% for GOOD SERVICE, you shouldn't be complaining, you should headbutt a knife.
And before you argue that you don't have money to tip better, all that says to me is you don't have the money to pay for everything while dining out, and therefore should eat home or go to mcdonalds.

the same thing happened just recently to me...but, in my case, the waitress changed the tip by adding a 2 in front of what I wrote.
I was cheap (9%) tipping on the card (to make it an even for my account) but I left cash also. (total of 14% tip) that was average for the average service that we received.
really? a $20 difference, I noticed!
of course the manager stated that the servers in no way make changes to the receipt and stood there looking at me crazy, but I did get my $20 back and now I know better than to eat at that location again.

If you were satisfied with your meal you don't tip 10%. If you were at outback your server losed 3% of your tip to bus boys and hostesses, and even if that wasnt the case 15% is an ok tip, and that only says that you were merely ok with your meal. Honestly, you should be embarrassed, and you got what was coming to you being overcharged. Sounds like karma to me. FYI if you tip like that, I wouldn't recommend eating at the same restaurant twice. Servers remember, and they aren't going to waste their time when they won't get paid.

haha you ate at outback what do you expect

IF U WERE TRUELY SAFISTYIED I MENA

ALOPOGIE'S FOR ANY MISUDERTANDSING'S IOR UNCELEAR NESS IN MY WRITING'S

SHEPISHLY

Dr M A CARNARVORO

FREND BY GIVEING YOU'RE SEVRER A 10% PER CENT TIP, , U DID NOT ICDICAET SAFISTACTON BTUT INSETED SENTT THE MASSEGE THAT U WERE NOT SAFISTYIED, ,

I AM NOT SHURE ABIOT THE INTETION'S OF THE SEVRER IN QESTON BTUT U SHOLD HALF LFEFT A LAGRER TIP & THEY SHOLD HALF NOT TKAKEN A BIGER TIP IF U DID NOT LEAF IT

SICNERLY

BLESING'S

REGRAG'S

Dr M A CARNARVORO

First of all, a 10% tip does not imply satisfaction! 15-20% is considered average. Second of all, it typically takes 7-10 business days to have money refunded on a debit card. However, it sounds to me like the server knew what he/she was doing. I have seen servers do this before and it is not ethical or legal- it is simply a nasty way to get back at a bad tipper!

10% you cheap ###. Satisfied starts at 20%, although if they did that to you it is fraudulent and should be addressed

I believe Outback (at least in my area) charges gratuity on your bill. I refuse to go somewhere that decides how much their tip should be. I always tip well if I get good service, but the whole "forced tip" thing gets under my skin.

Try to order ribs last night from Door dash for today told me they were out of them last July 4th said they same thing called today and they said they were out of them sorry that is a lie funny I can get them any other time. Shape up Macedonia , Ohio.

I ordered a 16 ounce Prime Rib Med rare and it came well done. When the waitress saw that she said she would get me another one. She did and this one was raw

The waitress was very helpful but the food was inedible. I only ate the blooming onion and took the meat home for my dog.

VERY Disappointed

I go to Outback every sunday for the last 7 years and today we were seated and forgotten about while the couples who were seated after us were waited on. The floor staff saw my irritation but ignored. I was a loyal customer but this lack of service is unexcusable. This occurred on August 20th around 1:30 PM

*Dissatisfied with the taste and quality of the food

*Food gave us diarrhea for three days

*Silverware was not clean, had to request a glass of hot water to soak silverware

*Served wrong item

*Conditions of floor were wet/slippery to and from bathroom from our table

Tried calling many times to speak to a manager but never got through

Weird steaks under then over cooked

French dip sandwich was unchewable, meat was sliced way to thick, order beef tenderloin which was also unchewable, this is suppose to be a steak house, try a different company for your beef, it sucks

Filet mignon was disgusting. Would not even classify it as steak

Got better at Shoprite

Even though they did not charge me for the meal, it was not worth the $10 tip I gave the waiter since it was not his fault

The filet mignon had an after taste before you even tasted it

2022, outback is still doing it. 25$ for 9 bones. I saw them bring my last 4 bones to another table.

Ordered the steak quesadilla. They had a advertisement on the table and it looked good in the photo. It not cheep but looked good so I got it. What a mistake, look at photos. It was about 1/8 inch thick and when I opened it shaved slivers of meat inside. A total waste of money and looks nothing like the photo.

Went to the Bellingham MA location this past weekend. Food was good but the staff were all stoned. Don't you do drug testing?