Outback Steakhouse’s earns a 1.1-star rating from 488 reviews, showing that the majority of diners are dissatisfied with their meals.
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I am complaining on a manager who put a nasty comment on facebook.
I so happen to be strolling on Facebook and I notice that a manager posted this unprofessional post. Although I don't work there, but I'm sure workers who need their jobs do. For me, anyone with a status of such should not be speaking or handling their self in such manner, should not be in their position. I am a person who respect my title and other...
Service. reservations
Hi, We went to the Outback in Madison Heights, MI, I called on Saturday to make a Sunday reservation. the woman who answered took the information, but you could tell, she was not taking down the info. She did not even ask for the spelling of the name and when i said we will have a person with a wheelchair she just said ok and hung up. I called 2 hour...
Read full review of Outback SteakhouseProduct
I recently ate at my local Outback restaurant here in Destin Fl. my friend and I excited for I have not eaten at Outback in a long time. For one the service was great and amazing. The issue was my steak for it was nothing more than 1/4 or more of gresal and large bone. There was no taste and not good. I was going to complain to the waiter but we were rushed...
Read full review of Outback Steakhousefood
i took my family of 4 to dinner at the Rochelle park NJ location on Saturday 8/19/23 and it was a terrible experience! I ordered the porterhouse which was tough and my daughter ordered the NY stirp with bone in. My wife ordered the same thing hers came with a bone and my daughters didn't. So I questioned the server to ask if she got the NY strip or the sirloin our server assured us it was a NY strip, I've never seen so much fat on a NY strip as was on her steak I spent $144.00 for pure garbage!
Chicken was really dry and tough to chew
I order the Smothered Chicken with a loaded bake potato. Every time I been to Outback in last year or two the chicken been really dry and tough and potato is very dry and old. I have had the chicken over the years but last few years it been really bad. I don't know if it the chicken you buy or the cook but I really have not been happy with the dinner. My sister even said when she orders the Smothered Chicken her's was dry and tough too with a dry up baked potato tasting like it was really old.
Desired outcome: Just wanted to let you know so you could make sure that the chicken is freash and the potatos are freash. Also, that the cook is not letting it sit on the grill just drying up and getting tough.
Product and Service
Visited the Outback on W. Sahara Ave. in Las Vegas on July 29th. Called the next day to complain. Husband ordered a filet mignon and asked to have it done medium to well done. When it arrived it looked anything but a filet. Flat like a small hamburger. I ordered steak and crab legs. The crab legs were impossible to eat as they only provided a nut cracker...
Read full review of Outback SteakhouseLakewood, CA Outback Manager
Dear Outback, On 8/13/23 at 2:30 PM, my party of 7 visited the Lakewood, CA Outback restaurant and experienced a very racist attack from the Jared, whom identified himself as the General Manager. During the course of our visit, it was observed that Manager Jared created a hostile environment for patrons, by segregating the patrons-and thus allowing for...
Read full review of Outback SteakhouseService from staff, food quality
7/22/2023 time: 6:36p Server: Kaley S Location: Outback Steakhouse; 8117 Georgia Street: Merrillville, IN 46410 [protected] On this particular evening we dined in, with 2 others. The waitress took the drink order, stated that she would bring over bread and butter. Came back and took our appetizer order when bringing over the drinks and also at thi...
Read full review of Outback SteakhouseOrder In restaurant one took forever
My brother and I placed an order he’s came first he finishes, and mine never came. Had to ask for it to go. Hostess was very rude. I went to her to let her know that the order wasn’t coming. All she did was look up at me and kept on working Not impressed. It was table 45 party of two it was 2:18 PM 80223. The total of the bill was 2648. Doris Pong
Read full review of Outback Steakhouseunpleasant atmosphere
I had an opportunity to visit your Opelika, AL location following my daughter's doctor appointment on Monday July 17th around 4:00 pm. It had been a stressful day and we had not eaten since breakfast due to a long drive to reach location. We were looking forward to a nice relaxing meal. An Outback employee apparently knew the customers at the table next to us. She stood at the table and complained to them about a mutual acquaintance, the fact that she was having to move, a vacation trip disaster, etc. I do not know her name but believe she was the bartender.
Unacceptable Service and Food
My companion and I visited Outback Restaurant, Store #1612 at 10901 University Avenue in Clive IA 50325 (phone 515.221.3309) on Tuesday, June 27, 2023. Our ticket was time-stamped at 3:37pm, and our server was identified as Tyler L. Our meal cost was $82.87. My coffee arrived lukewarm and overly strong, the bread was lukewarm and stale. I ordered filet and...
Read full review of Outback SteakhouseWaitress /orders
We came to your facility in Medford Oregon on our anniversary, originally no one was in the front to seat people. Then when we were seated in the bar, we ordered some drinks and a couple of appetizers. We got our drinks and appetizers in a timely manner and ordered our food when appetizers came. I had also ordered another drink but did not get it and waited...
Read full review of Outback SteakhouseSteak and prime rib dinners
We were a party of six. One person ordered sirloin-shrimp combination, and the other ordered prime rib. The sirloin had good tast but was so tough that it could not be cut with a knife or eaten. The prime rib was ordered medium-rare but more like medium-well. It had little flavor. My general observation is that the quality of meat at the Joplin, Missouri...
Read full review of Outback SteakhouseService
Took my son in law and best friend out for dinner on her birthday and father's day for him. Worst service ever. When the server took our our it was 6:35. It was 7:10 and our food and our salads all arrived together. Not ok. My SIL salad had no dressing and after three tries, he finally gave up. We didn't get any bread until after we were done eating and it was cold, no butter or knife. We didn't get bread plates to have our bread on.
We finally got some to go boxes from another server walking by. We waited another 20 minutes for our ticket. We finally got up and I gave the front desk one chance for me to pay or I was walking out. Took another 5 minutes for them to run my card. Hopefully they didn't do anything with my card. I left by payment on the front bench since no one was there to take it. Shotty service by all involved.
Not sure I will ever go back to that one in Jackson, TN.
So very disappointed.
Complaint regarding employee's racist and xenophobic behavior
Nayo
[protected]@icloud.com
[protected]
June 7th, 2023
Outback Stakehouse
1551 Niagara Falls Blvd.
Amherst, NY 14228
Dear Outback Manager,
I hope this letter finds you well. I am writing to express my deep concern and outrage regarding an incident involving one of your employees, Macy Dolan, who has engaged in racist and xenophobic behavior towards me. I kindly request your immediate attention to address this matter urgently and take appropriate action, including the termination of Macy Dolans employment.
The nature of the racist and xenophobic comments directed towards me by Macy Dolan is both distressing and completely unacceptable. The impact of such behavior on my well-being cannot be understated. As an individual who believes in equality and respect for all, I find it extremely disheartening that an employee representing your establishment would exhibit such discriminatory behavior.
I have attached the evidence in the form of email correspondence with Macy Dolan. These messages serve as irrefutable proof of the offensive and derogatory remarks made towards me. I urge you to review the attached documentation thoroughly, as it highlights the severity and gravity of the situation.
Given the gravity of the offense committed by Macy Dolan, I firmly believe that immediate action should be taken. I request that you conduct a thorough investigation into this matter to ensure that all parties involved are heard, and appropriate disciplinary measures are taken. It is my strong recommendation that termination of Macy Dolan's employment be considered as a necessary step to uphold the values of inclusivity and respect within your establishment.
I trust that Outback Steakhouse takes incidents of this nature seriously and maintains a zero-tolerance policy for any form of discrimination. It is imperative that you demonstrate your commitment to these principles by addressing this situation swiftly and decisively.
I request to be kept informed of the steps taken to address this issue and the outcome of the investigation. Additionally, I would appreciate a formal apology from the company for the distress and harm caused by the actions of your employee.
Please do not hesitate to contact me if you require any further information or if there is a need for my cooperation in resolving this matter. I expect a prompt and comprehensive response to this complaint.
Thank you for your attention to this urgent matter.
Sincerely,
Nayo
Desired outcome: 1. Immediate Termination2. Formal Apology
Service
I arrived with a party of 8, although I had put my name on the list online for 6. When we arrived, the hostess seemed visibly annoyed with me and my family, showing no willingness to help. She made no effort to keep us updated about the hour-long wait. I had my elderly father in a wheelchair with me, but no accommodations were even attempted. Finally, we...
Read full review of Outback SteakhouseUnder staffed, long wait, food to slaty.
On 6/5/2023 took family of 7 to California, Maryland Outback for dinner. Was advised of a 30-45 minute wait. 1/4 of the tables were "closed", I'm assuming due to staffing issues. After an hour and a half we were asked if we would mind sitting at the "High top" table, the same tables that had been open since we arrived. Ordered our drinks and appetizer...
Read full review of Outback SteakhouseFood service and the management
My neice and I went on Friday 6/2 for dinner we got sat at 530pm gave our order to the waitress around 545pm time went by other people were sat after us got there food and we still haven't now it is 715pm still no food she forgot to put our order in when it finally came at 740pm it was all wrong and we called the manager over and his excuse was new help in...
Read full review of Outback SteakhouseRewards not added
May 14,2023 went Outback, at 16547 Fishhawk Blvd. Lithia Fl. 33547, [protected]. I told the waitress to add the rewards, but she didn't. So I was at Outback today 5/27/2023 and asked how to add the rewards and was showed how to do it. When I came home I got the receipt for 5/14/2023 and proceeded to add the information, it kept saying don't recognize the...
Bartender
I visited Outback steak house at gateway mall Tuesday the 16th of 2023 in the afternoon, I just got promoted from being a police officer to a sergeant so my daughters and I were excited to celebrate.. we sat at the bar for approximately 10 minutes till (Kojo Akhiwu) the bartender then showed up from the kitchen putting menus down rudely infront of us and...
Read full review of Outback SteakhouseOutback Steakhouse Reviews 0
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Overview of Outback Steakhouse complaint handling
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Outback Steakhouse Contacts
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Outback Steakhouse phone numbers+1 (877) 859-4734+1 (877) 859-4734Click up if you have successfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone number 0 0 users reported that they have successfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone number Click down if you have unsuccessfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone number 1 1 users reported that they have UNsuccessfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone numberCustomer Service+1 (888) 731-2610+1 (888) 731-2610Click up if you have successfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone number 0 0 users reported that they have successfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone number Click down if you have unsuccessfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone number 0 0 users reported that they have UNsuccessfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone numberCards
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Outback Steakhouse emailsnews@outback.com100%Confidence score: 100%Support
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Outback Steakhouse address2202 N West Shore Blvd, Tampa, Florida, 33607, United States
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Outback Steakhouse social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 15, 2024
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I recently viewed a commercial for Outback. In the beginning, the narrator describes the meat as ":sweet as a young 'roo". Whether he meant the actual flavor of baby kangaroo or it's cute personality, I felt half-sick. Then he follows it up with something like " a kick like a Mom 'roo." I was disgusted.