I have received this phone from Ozsale on the 27 09 2023. Paid $538.00 The phone was advertised like this If your product doesn’t work as it should, we offer a seven-day dead on arrival replacement guarantee.
If you are not happy with your purchase for whatever reason it may be, you may return it to us for refund. For further information, please refer to our return policy. When I wanted to connect the phone to the PC it would not connect. I asked for a refund on the 27th same day and the customer service lady [APRIL] sent a message that they need proof and a youtube video that the phone does not connect. I dont know how to upload videos on youtube and I believe I would have to register which is just too much for me. They advertised this phone as excellent and its not. Also falsly advertised that it can be returned no questions asked! But I actually do have an issue because I have tried 2 different pc's and still would not connect. CAN NOT CALL OZSALE TO COMPLAIN AS ALL THE NUMBERS ARE ON THE INTERNET ARE FALSE AND DISCONNECTED! mY RETURN REQUEST STILL OPEN AND WAITING. tHANX VERY MUCH TUNDE
Desired outcome: PLEASE REFUND MONEY!!! I DONT HAVE TRUST IN A REPLACEMENT REFURBISHED PHONE