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Ozsale

Ozsale review: Email scam 20

K
Author of the review
9:04 am EST
Review updated:
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I ordered 2 tops and leather jacket from the website ozsale.com, and I was so disappointed by the services and quality of clothes. My parcel was delivered with the delay for 3 weeks, which isn’t acceptable for a good seller. The leather jacket had broken zipper and torn pocket. The tops were incorrect, I hadn’t ordered these tops. I asked them for refund, but you can wait for ages while they respond to your email. Very unprofessional communication and it is impossible to return money. They simply ignore my emails.

20 comments
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Kara marzoli
US
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Aug 26, 2018 1:08 pm EDT

To whom it may concern,
I have been dealing with items for 3 weeks and it's getting pathetic..!

We ordered x 2 king sheets set ..
ONLY 1 arrived...
I want to Return and Page won't load to even return..
But I only have one too return..

Getting ridiculous..
Holding our money for products we don't want or have received..
Kara

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DulaniM
AU
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Mar 27, 2019 8:51 am EDT

KG0000269721 above tracking no for my order for Bonds baby suit did not receive.when I log in to Oz sales it says delivered and signed by person called Ali. Non of our resident call Ali .I don't know what happened to my order. I asked to leave on the doorstep which is I know safer.

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Padraig Halpin
US
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Apr 27, 2019 10:52 pm EDT

Hi, Eighteen Dollars has been taken from my Amex credit card. This has been taken out using ourpay. I have no existing orders and do not have a clue why this has and can happen! It looks like I will also be charged another three times over the coming weeks could you look into this for me and rectify as soon as possible..
Thank you
Padraig Halpin

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Mahmoud Ajaje
US
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May 05, 2019 12:54 pm EDT

I ordered an T Shirt on the 26th of July 2018, Never received, I've already sent a request a wile ago no one responded yet.
Could someone reply back at least or return the money .
Aslo attached a payment receipt as a proof of purchase.

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Nellie Stevens
US
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May 20, 2019 10:07 am EDT

I did not receive my order and been trying to ring you guys but can't get thru. Your number wouldn't even ring just a beep beep sound. Should get your act together and get your phone going. What a way to run a business, very poor.

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Josiane Bonnefin
AU
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May 21, 2019 3:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Order number [protected] Josiane Bonnefin ordered a table quilt cover on after pay money is already coming out but good not received. It has been two weeks and I need to know what is going on

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Carol Felthouse
AU
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May 28, 2019 11:18 am EDT

I placed an order on 30/4/19 & was told it would be 10 days delivery however it is now 22 days & I still haven't heard anything regarding my order

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Isabel Noel
AU
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Jun 17, 2019 7:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Returned unworn ziera shoes as too large, received notification below on 11/6/19...

Your OZSALE Return RT1740074 Has Now Been Credited

Still waiting for my refund.

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Isabel Noel
AU
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Jun 23, 2019 9:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Your OZSALE Return RT1740074 Has Now Been Credited

I HAVE NOT YET RECEIVED MY REFUND, THE ABOVE NOTIFICATION WAS SENT ON 11 JUNE 2019!

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Jane moss
AU
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Jun 30, 2019 3:56 am EDT

I ordered two pairs of shoes from shellys london and only one pair came.
Half of my order was delivered and received by my sister
I did not receive the second pair (booties)
Please find attatched the tracking reference
And screen shot of my order.

I would prefer to have the boots but a refund would suffice.
Regards
Jane moss.

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Faithygirl
AU
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Jul 13, 2019 8:14 pm EDT

Opened this after a long wait and found this
Cheers Debra

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Amberclee
AU
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Jul 21, 2019 3:10 am EDT

Hello, I've tried contacting you guys for a few weeks now regarding the wearabouts of my jumper I've ordered though yous and not one of yous have gotten back to me and I would love to know where it is at as I'm paying for it still thanks!

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Fiona Schramek
AU
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Jul 24, 2019 11:22 am EDT

Order [protected]
Date 11/06/19 12:31 PM
Invoice [protected]
Total Order $507.95
Blackburn, VIC, 3130
I placed an order on 11 June 19, my account with Ozsale says delivered but i have not received it, I have phoned and left a message, i have emailed on the site and also via my email address to NO ANSWER.
PLEASE SOMEONE tell me something.

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Beryl Taylor
US
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Jul 26, 2019 10:48 pm EDT

The women’s button coat fluffy fleece long sleeved hooded jacket I purchased is not the same as the item shown very disappointed it’s no cuffs and is very short

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Beryl Taylor
US
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Aug 05, 2019 5:21 am EDT

I purchased Women Button Coat Fluffy Fleece long sleeve Hooded Jacket. In size 3XL don't know what happened but my sleeves are very short no cuffs as per picture and nothing like the picture advertising this item I'm very disappointed plus it's very short in length.

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angsuthorn phosritong
US
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Oct 29, 2019 1:02 am EDT

My order invoice number [protected], estimated transit time is 5 days but it's over 3 weeks I have not received any. Tracking number is outdated. Nothings moved.
Ozsale contact person is helpless, always responds me with outdated tracking information.

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Jay moss
AU
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Oct 29, 2019 9:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hey I ordered some clothes about a week ago and haven't received anything yet but also didn't receive a confirmation email saying my order when through but the money has come out

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Mark Barney
Launceston, AU
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Sep 21, 2022 8:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received these boots in the post with no invoice or any return numbers or contact numbers for this joint at all it’s been so hard to find out how to exchange them for the next size I’m just hoping to get some help from you guys thank you

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Card scam warning
Moulden, AU
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Dec 10, 2022 9:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I had over $1300 worth of purchase put on my credit card without my authorisation. Ozsale is doing nothing to help find out who did it.

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Darren Ryan
US
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Jan 21, 2023 2:32 pm EST

Product became faulty and dangerously overheating 100ah lithium batteries and when I reached out for help , they now claim you cannot hook them up in parallel or series , to avoid warranty, ONLY USED FOR 3 MONTHS!

DON'T PURCHASE FROM THIS SELLER

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  1. Ozsale Contacts

  2. Ozsale phone numbers
    +61 280 810 972
    +61 280 810 972
    Click up if you have successfully reached Ozsale by calling +61 280 810 972 phone number 27 27 users reported that they have successfully reached Ozsale by calling +61 280 810 972 phone number Click down if you have unsuccessfully reached Ozsale by calling +61 280 810 972 phone number 42 42 users reported that they have UNsuccessfully reached Ozsale by calling +61 280 810 972 phone number
  3. Ozsale emails
  4. Ozsale address
    Unit 5, 111 Old Pittwater Road, Brookvale, New South Wales, 2100, Australia
  5. Ozsale social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
  7. View all Ozsale contacts
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