Paul The Plumber’s earns a 4.5-star rating from 16 reviews, showing that the majority of customers are exceptionally satisfied with their services.
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Hysen was very professional and polite
Hysen was very professional and polite. He explained what he needed to do and how much it would cost, before performing the service to my ac. I highly recommend Paul The Plumber.
The complaint has been investigated and resolved to the customer's satisfaction.
Hysen and Aiden came to service the AC
Hysen and Aiden came to service the AC. They were great about explaining everything they were doing.Friendly, courteous, sent invoice for an estimate on a new unit. We are always pleased with services provided. Thank You
The complaint has been investigated and resolved to the customer's satisfaction.
Had an emergency failed hot water heater Did not have time to do a proper research and went with the first company that said they could take care of it today. When the tech got here he came up with an estimate of almost $3000 and promised that it could be done that day. We decided to go with them and gave the ok to do the job. After several times of tracking through my Livingroom I asked if he could use the back door .He replied that he did not mind coming in the front door ignoring my instructions. Finally when they wanted to remove It told them to take it out the rear door which they did. After nearly 5 hours in my house tramping through my Livingroom they announced that they had a problem and were going to hook up a temporary heater in my wash room and come back Monday to find the problem . I said this was unacceptable. They tried to pin the blame on me asking if I had done something. After another 1 .5 hours the tech finally realized that he had hooked up the supply line to the outlet side and the outlet side to the inlet an armature mistake they left with the skirting to my mobile home off lying on the ground and the insulation removed my closet is close to the outside temperature with very cold air pouring into my bedroom.
Caleb from Paul the Plumber was able to fix my issue with a leaking 2nd floor toilet and fix all my other issues as the shut off valve for the toilet was also not working. Replaced all the parts and installed a new toilet. He was able to give me an estimate on the replacement for my ugly bathtub and surround that was very reasonable and will be having the work done in a few months. I would definitely will be recommending this company to anyone who needs to have repairs done.
caleb deserves more than five stars. Big thanks Caleb From
Everything you want in a tradesman
Everything you want in a tradesman. Showed up when they said they would, neat, clean and personable. Diagnosed the job, offered multiple solutions, explained all costs up front. Expedited the job and left the area clean. Would definitely recommend
The complaint has been investigated and resolved to the customer's satisfaction.
Mike E and H were great ,changed out an oill tank clean neat efficient professional
Another positive experience with Paul the Plumber
Another positive experience with Paul the Plumber. Very knowledgeable and professional. I have had three different techs recently, DJ, Colby and Tom, all for different plumbing needs and am very pleased with the jobs each of them have done. I don't call anyone else for my plumbing needs!
The complaint has been investigated and resolved to the customer's satisfaction.
Hysen did an awesome job...he explained what he was doing and went over my options before he started doing any work
Mike and Danny were awesome. Explained everything and answered my questions. Work was spot on. Cleaned up afterwards and double checked everything. Great experience. Well done
I had the pleasure of having Jamie B*** come to my house to fix what he thought would be simple faucet leak
I had the pleasure of having Jamie B come to my house to fix what he thought would be simple faucet leak. Well we had decided to install a new sink. He was totally unfazed. He proceeded to change the plumbing and install the sink.
He was pleasant, courteous and professional. He maintained corvid 19 protocol.
I would recommend Paul the Plumber for everyone with plumbing needs..
The complaint has been investigated and resolved to the customer's satisfaction.
Today I had Jamie B*** and Dan S*** Replace two sillcocks and ball valves that were old and in need of replacement
Today I had Jamie B and Dan S Replace two sillcocks and ball valves that were old and in need of replacement.
I cannot say enough about how pleased I was with theIr work Ethics and the courtesy, knowledge and patience with me asking 20 questions every 2 seconds! I would recommend them to anyone who appreciates respect along with great work! Thank you Jamie and Dan! Keepers!
*** and
The complaint has been investigated and resolved to the customer's satisfaction.
I can't tell you how pleased I was dealing with Paul The Plumber
I can't tell you how pleased I was dealing with Paul The Plumber. I had my furnace replaced. They showed up on time. Did a great job and cleaned up after they where done. I think it looked better than when they got here. Very pleasant to talk to. Tom and his partner ( can't remember his name ) were fantastic. Very reliable. They put covering on the floor so as not to track anything in. DO NOT hesitate to hire this company.
The complaint has been investigated and resolved to the customer's satisfaction.
Hysen and Aidan were excellent
Hysen and Aidan were excellent. Hysen explained what he was doing and answered all my questions. I learned a lot today about AC care. Aidan was also very professional and a good team with Hysen. Aidan will be a great technician because his work is well done, and cleans up after his work. He also has a great teacher in Hysen.
I am very pleased that I called Paul the Plumber. And glad they sent me such a great team.
I hope to see them again next year.
The complaint has been investigated and resolved to the customer's satisfaction.
The Best Plumbing Service Ever 10+ I had a Toilet installed today and we had Jamie B*** he was so Polite and through he completed the Job
The Best Plumbing Service Ever 10+ I had a Toilet installed today and we had Jamie B he was so Polite and through he completed the Job quicker than I thought he would he also did an amazing Job cleaning up. I love my new Toilet. And Your Plumbing Service was fast to to come to my need. You came here twice once last week and you could come the same day which was awesome and then I schedule the Toilet to be installed. I would never use any other Plumber Thank You very much for being there quickly. :-)
The complaint has been investigated and resolved to the customer's satisfaction.
Mine was a very difficult install and I was in the aftermath of a stroke when my bathtub and whole shower walls (including sheet rock and
Mine was a very difficult install and I was in the aftermath of a stroke when my bathtub and whole shower walls (including sheet rock and subfloor) needed to be replaced. Not only were ALL of the servicemen polite, patient, and understanding but I don't want to leave out Sophia, who alleviated all my fears and concerns. When I had a small final issue 3 months later, they returned within a day at no charge. The price of the whole install was much less than I expected and financing was easy, right in my home. If you have any question of where to go, Paul The Plumber, you won't be sorry!
The complaint has been investigated and resolved to the customer's satisfaction.
For years, I have always had small problems trying to find a plumber who would dedicate to my house needs, especially when they were smaller
For years, I have always had small problems trying to find a plumber who would dedicate to my house needs, especially when they were smaller tasks. Today, I have found my plumber for the future and I feel great about the service that I was supplied today (5/7). From the first phone call to Paul The Plumber , all appointment and work completion steps were done professional and communicated diligently. I am no man's man when it comes to plumbing but I can tell these people are very good and I am now not worried about my future plumbing needs. Great job PTP! I have peace of mind here!
The complaint has been investigated and resolved to the customer's satisfaction.
PTP replaced my boiler and water heater and I'm very happy with the work they did
PTP replaced my boiler and water heater and I'm very happy with the work they did. Mike and crew were top-notch! They were extremely professional, clean, courteous, and it's clear they take pride in their work. They took time to answer all my questions to ensure I was left a happy customer. I wish the quotes and invoices were more detailed as their prices are higher than others and I'd like to know what % went to parts and materials versus labor. I'm not sure the P&M are worth the higher price but the labor certainly was. Overall, I'm very satisfied with the job and will call them again with future plumbing and heating needs.
The complaint has been investigated and resolved to the customer's satisfaction.
I had a kitchen sink clog and issues with bathtub water draining slowly
I had a kitchen sink clog and issues with bathtub water draining slowly. The plumber fixed tub issue in about a minute . Informing me to just unscrew the drain where water runs down and clean up underneath then put drain spout back . Works great now ! Then was going to charge to snake the sink but. Found the problem In another pipe so didn't need to snake saving me some money . Did recommend replacing under sink pipes and fittings which I knew from before hand when they came out couple years ago. I agreed and he replaced pipe fixtures . Very honest plumber and he and his helper wore face masks and put plastic on their shoes . Very professional and did a great job . I highly recommend Paul the Plumber .
The complaint has been investigated and resolved to the customer's satisfaction.
Had an emergency failed hot water heater Did not have time to do a proper research and went with the first company that said they could take
Had an emergency failed hot water heater Did not have time to do a proper research and went with the first company that said they could take care of it today. When the tech got here he came up with an estimate of almost $3000 and promised that it could be done that day. We decided to go with them and gave the ok to do the job. After several times of tracking through my Livingroom I asked if he could use the back door .He replied that he did not mind coming in the front door ignoring my instructions. Finally when they wanted to remove It told them to take it out the rear door which they did. After nearly 5 hours in my house tramping through my Livingroom they announced that they had a problem and were going to hook up a temporary heater in my wash room and come back Monday to find the problem . I said this was unacceptable. They tried to pin the blame on me asking if I had done something. After another 1 .5 hours the tech finally realized that he had hooked up the supply line to the outlet side and the outlet side to the inlet an armature mistake they left with the skirting to my mobile home off lying on the ground and the insulation removed my closet is close to the outside temperature with very cold air pouring into my bedroom.
Last year, plumbers from Paul the Plumber did such a competent job diagnosing and correcting a furnace and hot water supply problem that had
Last year, plumbers from Paul the Plumber did such a competent job diagnosing and correcting a furnace and hot water supply problem that had eluded other companies, that I called the company this year for the annual furnace tune up. The original work that they had done was so well done that I had not needed any follow up in the past year. Hysen came out today for the scheduled visit. Even though he was at the end of a long day of working out problems for others, he was delightful! He wasn't irritable about it being late in the day, nor was he rushed at all. He took the time to be personable and to discuss the tune up details with me. He stated that he enjoyed working with customers and doing a careful job. It was clear from his behavior that this was true. I also appreciated that he wore a well fitting mask. I would feel very comfortable with him working on any plumbing issue in the future because of his concern for customer satisfaction and his overall work ethic. I had been given a window of 12-4 for Hysen's arrival, but because prior calls went longer than expected, he arrived a bit beyond that timeframe. Even though I had offered to delay my non urgent furnace cleaning to another day, Hysen still came out. The company was great about letting me know of the delay and offering a text that allowed me to track his arrival. This was my second experience with Paul the Plumber and the company will always be my go to company for plumbing issues. Particularly during this time of extra stress, it's great to know of a plumbing company that offers me a sense of security.
The complaint has been investigated and resolved to the customer's satisfaction.
Paul The Plumber Complaints 1
TED! Turns out the plumber forgot to tighten a connection and it caused a leak that ruined our basement
TED! Turns out the plumber forgot to tighten a connection and it caused a leak that ruined our basement. We called Paul the Plumber and they sent someone out right away to fix the issue. They also took responsibility for the damages and worked with our insurance company to get everything taken care of. Overall, while the initial price was steep, the quality of work and customer service was top notch. Would recommend, just make sure to double check their work before they leave!
Is Paul The Plumber Legit?
Paul The Plumber earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Paul The Plumber has received 14 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Paul The Plumber has claimed the domain name for paultheplumbernh.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Paultheplumbernh.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Paultheplumbernh.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Paul The Plumber protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Paul The Plumber has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Paul The Plumber
Paul The Plumber offers a wide range of plumbing services, including installation, repair, and maintenance of plumbing systems, water heaters, boilers, and drain cleaning. The company uses the latest tools and equipment to ensure that all plumbing issues are resolved quickly and efficiently, minimizing downtime and inconvenience to clients.
One of the things that set Paul The Plumber apart from other plumbing companies is their commitment to customer satisfaction. The company takes pride in providing personalized services that meet the unique needs of each client. They work closely with clients to understand their plumbing needs and provide tailored solutions that are both effective and affordable.
Paul The Plumber also offers emergency plumbing services, available 24/7, to help clients deal with urgent plumbing issues that require immediate attention. The company has a team of experienced plumbers who are always on standby to respond to emergency calls and provide timely solutions to clients.
Overall, Paul The Plumber is a reliable and trustworthy plumbing company that provides exceptional services to clients in New Hampshire and the surrounding areas. With their years of experience, commitment to customer satisfaction, and dedication to quality workmanship, clients can trust Paul The Plumber to handle all their plumbing needs with professionalism and expertise.
Overview of Paul The Plumber complaint handling
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Paul The Plumber Contacts
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Paul The Plumber phone numbers+1 (603) 437-7039+1 (603) 437-7039Click up if you have successfully reached Paul The Plumber by calling +1 (603) 437-7039 phone number 0 0 users reported that they have successfully reached Paul The Plumber by calling +1 (603) 437-7039 phone number Click down if you have unsuccessfully reached Paul The Plumber by calling +1 (603) 437-7039 phone number 0 0 users reported that they have UNsuccessfully reached Paul The Plumber by calling +1 (603) 437-7039 phone number
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Paul The Plumber address1 Corporate Park Dr, Derry, New Hampshire, 03038-2276, United States
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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I have had a very positive experience with this company. The technicians were polite, prompt and very knowledgeable. Great workmanship!
Mike E. arrived hours after I called, provided a detailed quote/estimate and completed a complex job same day - his professionalism and work were truly appreciated. Thanks Mike!