Paycor Mobile
Reviews and Complaints

As someone deeply involved in the HR and payroll industry, I understand the importance of reliable and efficient services. Paycor, Inc. offers a comprehensive suite of HR solutions, including payroll, timekeeping, and onboarding. While many users appreciate the platform's features and upgrades, there have been concerns raised about customer service and billing practices. It's clear that Paycor has made efforts to enhance its platform, but there are still areas that need improvement. As you consider your options, weigh the feedback from various users to make an informed decision that aligns with your business needs.

This app is extremely inefficient. It does NOT tell you how to do anything. It does not give you prompts. It does not tell you how to verify an account. And the customer service telephone number is a complete JOKE! No one answers! You must wait forever and ONLY the administrator can talk with an actual person! What if it’s after hours? What if your office is closed? What if your HR administrator is on vacation? You make NO allowances for true help. I will be telling my company CEO and Controller to SWITCH TO A MORE EFFICIENT COMPANY! Paycor is extremely poor!

Update: This app is beyond bad. Every single person at our company hates it, you miss so many punches and it freezes constantly. Do NOT use this if you have any choice.

Old Review:

Constantly have to double check that my clock in / out actually submitted. The process for fixing missed punches is awful - you cannot see which days you’ve already requested changes to. For example, you cannot update a clock in and a clock out at the same time. You have to do one at a time, and there’s no way to tell if your update went through. At least it has a chat feature though. Useless.

Trying to authenticate to this app via thumb typing doesn’t work because it times out to quickly. Set up the bio metric authentication you say? I’ve done it essentially every time I go in to this app. If you don’t use the app every day (who does) that setting apparently times out as we’ll forcing you back to thumb typing. I only go into this app once every couple of months and I’m always in a hurry to get some information when I do. Which makes the experience all the more frustrating. Excruciatingly so.

I am done with this app. Only one star because I can’t give it 1/100 off a star.

I’m currently employed at stateline power Corp (Perkins power Corp) we utilize the Paycor services and phone app, best way I’ve ever tracked my pay stubs ever! Been working various factories and other jobs for over 15 years and this is the most user friendly app/service I’ve ever used..why keep an unorganized mess of pay stubs in a filing drawer when you can always have access to whatever you may need right in your pocket..not to mention it’s more pleasing and organized...

Paycor for the win! You guys are doing an awesome job! Thank you for your amazing service...

Sincerely Mr. C.Brown

There are millions of apps that offer daily pays and pay advances but this one offers no kind of assistance to its consumer or their employees.! I feel like had this company had a way to access my funds ahead of time, it would be an amazing app.! But for now I can only give it a one because I can not access my pay rate, my hours or my schedule on. To top it off , I actually had an emergency situation and needed to access my pay earlier or atleast the hours from the day prior to assist me. Nothing there is not one app that can allow you a payday loan with this company as the name that goes on our checks.

The app is extremely simplistic and does very little besides show you your pay stub after you’ve already received the direct deposit. I have some beef with this app too because there is no way to correct your banking information (I can’t find one on the website either. So either it doesn’t have one or it is not easily accessible at all). My information was filed incorrectly when I was hired at a job, and no one could seem to help me when I called payroll services. As a result, my checks are coming in the mail two weeks late and I have to pay a fee. Not happy with this. There are plenty of better payroll services.

It’s an ok app. But it could be so much better. In this digital age of cell phones it would be much more useful to actually be able to view what you can find on the pc web page such as total hours for the week. Even more useful would be being able to see projected income for a pay period that is upcoming. My company uses DailyPay in conjunction with Paycor so that would be a huge tool to help budget with instead of just using DailyPay blindly. As of right now I have to guess my hours and calculate the amount I should be making and then deduct guessed taxes to estimate the actual net income. I’d rather not be flying blind. Thanks.

My employer recently changed from ADP to pay core.I am not very happy, there is information I used to receive from ADP that I no longer can access. It needs to show you your current pay rate, I looked all over the app and there is NOTHING available to show you what your current pay rate and OT rate is! It should be listed with your benefits, or under your profile! I also like a list of the days I have taken off, and not just the days I have approved from my PTO. I get them approved through the app just fine, however if you look BACK at the calendar it shows you NO where that you have taken ANY off.
I wish we could go back to ADP!

The restaurant I work at recently changed owners and they started using the app for employees to check their paychecks. Ever since I received my paycheck, they have put the WRONG IRS FILING STATUS for my paycheck. It has me listed as single, not the correct status of married filing joint.

Their website and phone number are basically useless with their cop out answer of “please contact your administrator for help.” I have already tried that and guess what: THEY HAVE NOT FIXED THE PROBLEM AT ALL.

So, either give the EMPLOYEES W-4 access on the app or the company tell the employer to fix the problem. I would rather get this problem fixed BEFORE TAX TIME.

Hey court gives an option to take out earned wages. It directs you to a company called “PAYACTIV” used this feature last week Wednesday and it’s supposed to instant if you have their card or 1-2 business days. It’s been over a week and no funds. I’ve called and chatted 3 times and each time I was told to wait 24- 48 hrs to issues to be fixed. I’ve waiting longer than the time asked and still nothing. Everytime I call they say wait another 24-48 hrs. It’s beyond frustrating. If I didn’t need it I would have attempted to get the funds. I had to call over 15 times to even talk to someone on the phone. No one is helping just saying wait wait wait…. It’s a nightmare

i thought this was an app i could use for scheduling purposes but not only did i find out my work days were not listed on my account
on paycor that my employer requires me
and my co-workers to be able to use, i also found out that i am still shown as working for my former employer on there which means when i transitioned from one job to the other due to both being the same company, on paycor i did not & i dont know if thats because of the app or both my former and current employers not updating the system on paycor but either way i gave up on the application in the end sadly. hopefully nobody else will have this kind of difficulty with paycor. i realize that the app is called paycor instead of schedulingcor so im not denying the application of its purposes possibly served with other members joined on paycor

I’ve had this app for awhile now, and it has been better than any of the other apps I’ve used for work out there, but with the new update, it brought new problems. This morning I went to look at my schedule, everything was running just as smooth as it usually does, then BAM! The app COMPLETELY freezes! Now, at first I figured it was just me. So I decided I’d try again later, only for it to happen again. I try over and over just to look at my schedule and everything Insta freezes and I can no longer scroll through. And at this point it’s either I forcibly exit or it kicks me to the Home Screen. Today I go to work, and low and behold- it’s happening to everyone else. I figured it was just me, despite my phone running well, but no. Most people at work seem to have this problem since last night! I love this app, and it’s been really helpful to me, but I get stressed out easily. And not seeing my schedule stresses me out, please help!

This is such an obvious threat to those with lesser means. I have never experienced a clock in system that requires the use of a SSN for literally every process daily. Upon setup at the request of my employer there is no disclaimers or liability claims associated with your sensitive information. Your company has all of your sensitive info. There is Zero reason you can prove that you provide every detail available to open a bank account. Who is best positioned if a data breach? The company that threw all of its employees into another system they were unaware of, the system that will just claim it assumed employers cleared with employees. Check your contracts with your employers they are NOT allowed to send your ssn to outside firms without your consent for any reason. Any other login system uses your employee ID which can be distributed freely and is almost impossible to misuse for nefarious reasons and it’s tied to you at your company. This is absolutely insane.

I work at a public library and I have been employed there for nearly nine and a half years. Our employees have used the PAYCOR website on the computers to sign in and clock in when starting our work day, just to name a couple. Our library recently introduced the employees to the mobile version of the PAYCOR app. I decided to download this app on my iPhone and signed in to my employee account. The colorful and unique features of this app totally BLEW ME AWAY! Beside the nice greeting, I found the app pretty easy to use, compared to the other version of PAYCOR. I like when I am able to view my pay stubs and my W-2 forms. I also like the employee directory. It provides a photo, the full name, and the position of each employee. I feel that this is an important feature that helps new employees learn the names of current library staff. I will be using this app a whole lot! I will DEFINITELY download this app on my iPad. Every business SHOULD have this app for their employees.

I try to login to the app, but my email and password aren’t correct. My username is my email on the website, but I can’t use it in the app because there isn’t enough space. I try to send a password reset to my email, but my email isn’t recognized. There isn’t anything that I can change on the website since I am one of the administrators in the company, I have looked. I’ve also tried to get help from the help desk, they escalated the issue and I never heard back. I’m frustrated with the company website and their web app. I wouldn’t recommend this.

This apps does what it is intended to do.
However, the radial menu is ridiculous. There is a lack of information on the check stubs. Inability to print pay stubs from the application. There is not in the application or on the webpage a per pay period gross amount detailed next to net pay.
There should be a option to login with a pin or finger print so as to not have to enter password each time.
Employee directory should include email addresses, title, location and phone / cell numbers.
This could be great if ideas were looked into and implemented.

Can never get in to see anything.

How can you clock in and out from the app?

Too many glitches like not being able to do PTO on the app!

This app is clunky and slow on my iPhone 7. The app locks up right after I login and I cannot check anything in my account. Not something I expected from this app.

Face ID should be installed in the app hopefully. The app should also let us see our paycheck in advance like other apps do.
How do you turn on Face ID in the app?

Extremely frustrating how my email and password are entered in correctly but continuously gets denied when using the app, but works on the website. I even changed the password to confirm and it’s still denying my credentials.

We were just changed over to this app at work. It has been nothing but trouble for everyone in my organization. Last week, with no warning, the phone app stopped working for most (all?) employees. What a piece of you know what!

Not everybody has a computer so when you have a sign documents we can’t do it unless we have a computer it’s time to get with the times and realize that not everybody has a computer that people use their tablet or phones as their computer

My employer just changed to Paycor...I thought it was an upgrade but I was definitely incorrect in thinking that! The website is horrible and the app is even worse. The choices on the app are very limited and are a complete disappointment. I wish we would’ve chose a different company

Have just started working for a new company. On my computer st home I can log into both companies names and see different information. On the app, I can only log into the old settings and not get the current year information from my paystub. Why can’t I switch between companies?

The internet desktop version is much better! With the app you cannot punch in or out, you cannot see your schedule on the days you work, the calendar is too simple and it lacks the features that are on the internet browser. Don’t bother, it will take up useless memory on your iPad or phone. Open up a browser instead. I am removing it as of now.

This app would be helpful if it worked more like the desktop - I cannot allocate partial hours in the app as the keyboard that pops up is only numbers (no decimal). Also, each day’s time must be saved before moving to the next day’s time entry/allocation. It would be nice to be able to do salaried funding allocations weekly or by pay period instead of daily.

I’ve tried to recently use my Paycor through the website and it hasn’t been working since yesterday. The website must be down, it’ll let you fill out information like to register but as soon as you go to the bottom and accept everything it seems to not go through. Please fix this problem I’ll be starting a job soon and I won’t be able to start it if I can’t get this thing to work.

I’ve used much more intuitive apps for payroll. Can’t set it to get reminders that time card is due, or a new pay stub is available. No email alerts or app notifications that time card is approved, nor vac requests approved. Have to book vac/sick separate from time card entry, and again, no alerts it’s been approved. The app has no mechanism for connecting to your calendar or email. Everything is locked in the vacuum of the app. The payroll dept thinks it’s crap too, and they do have to use it daily.

It’s by no means just the app, the entire Paycor system is a struggle to just get it to function on a daily basis. Having the spend 5-10 minutes just to punch in or out on either the app or the website is just nonsense. On top of that, having to send in missed punch requests (when those actually function) multiple times a week just to compensate for Paycor not functioning isn’t a sustainable solution. If you have any day in whether or not your company switches to Paycor, I would highly recommend that you don’t even touch it with a 39 1/2 foot pole.