CB Credit Cards Payoneer #ma104 stupid anti-fraud blocking accounts

Payoneer review: #ma104 stupid anti-fraud blocking accounts 9

notyourbusiness2 of Chicken, US

Feb 15, 2014 3:39 am EST

Resolved

Featured review

Warning! Payoneer's anti-fraud algorithm is closing accounts based on IP.

My friends and me applied for a Payoneer card. Registration was correct, submitted IDs (different info: names, numbers, addresses). We received our cards, activated them and everything was OK. But we made a big mistake! We signed up using the same computer. Two months after being approved, all our accounts were blocked by a stupid algorithm. I know this topic is taboo, nobody talks about it, the only information you'll get is "account closed for undisclosed reasons". "Account Blocked! (#MA104)" [Yes, same error code for inactivity closing.]

People have the right to know that your anti-fraud algorithm is STUPID! Why don't you ask to submit additional documents, do a phone verification or whatever?

Why no other company dares to stop this absolute monopoly? (The only US prepaid card for non-US people).

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

9 comments

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Susy 12

1 comments

Susy 12 of UA

May 28, 2014 1:21 pm EDT

I and my cousin was faced with the same situation. Our accounts were blocked for undisclosed reasons, and we could not get any explanation of it. MA 104. We use the same computer and the same IP. it is nonsense to block accounts if people use the same IP. Overall impression about Payoneer - TERRIBLE COMPANY!

jedel

4 comments

jedel of PH

Mar 19, 2016 9:22 pm EDT

Verified customer

yes payoneer is not even a bank lol!
poor costumer service.. they looks like manipulated from us
and china lol ..
they blocked my account also ..
pity for them ! scammer!

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jedel

4 comments

jedel of PH

Mar 19, 2016 9:27 pm EDT

Verified customer

they stole my account
it said account is blocked
as i have done trasaction last month
coz i recieve salary with my payoneer
but last week it says blocked and they can even give a prrof! such a scammer payoneer ! pity for them .. desperate for money !

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Beebeecee

1 comments

Beebeecee of US

Apr 06, 2016 6:03 am EDT

Verified customer

Hello. They also blocked my account a few days ago and gave me the same response: undisclosed reasons. I didnt had a chance to take my money. I am wondering if our personal info are safe. Do you know what happens after this blocking?

jedel

4 comments

jedel of PH

Apr 06, 2016 11:44 pm EDT

Verified customer

now my account is still blocked :(

Lebogang Matlala

1 comments

Lebogang Matlala of US

Apr 13, 2016 12:00 pm EDT

Hi, Me too my account is blocked.First it was my card blocked I could'd withdraw the money, then they unblocked it.On the 1 April 2016 I got massive payments they blocked my card few days after they blocked my account.I have contacted them many times, their reason is undisclosed When I ask about my money they are very rude and never responded my email.They are scammers.Never trust this Payoneer.

Mariah Bee

1 comments

Mariah Bee of US

Apr 20, 2016 1:27 am EDT

Hi...my account has been blocked for "undisclosed reasons".They don t give any explanation.Unprofessional and thiefs.I ve read other posts and reviews...it seems that this year Payoneer has in mind to block alot of accounts and steal alot of money.

bashux

Tomsk, RU

2 complaint

3 comments

bashux of Tomsk, RU

May 05, 2016 2:29 am EDT

Account blocked after I misspelled my password and card has expired in March! I am unable to recover access to my account and I've received a zero response from custom service!

xpissedcostumer

1 complaint

1 comments

xpissedcostumer of AR

Jan 05, 2017 10:06 am EST

Verified customer

I totally agree they are scammers. Anybody taking legal actions against Payoneer?

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