CB Credit Cards Payoneer #ma104 stupid anti-fraud blocking accounts

Payoneer review: #ma104 stupid anti-fraud blocking accounts 9

notyourbusiness2 of Chicken, US

Feb 15, 2014 3:39 am EST

Resolved

Featured review

Warning! Payoneer's anti-fraud algorithm is closing accounts based on IP.

My friends and me applied for a Payoneer card. Registration was correct, submitted IDs (different info: names, numbers, addresses). We received our cards, activated them and everything was OK. But we made a big mistake! We signed up using the same computer. Two months after being approved, all our accounts were blocked by a stupid algorithm. I know this topic is taboo, nobody talks about it, the only information you'll get is "account closed for undisclosed reasons". "Account Blocked! (#MA104)" [Yes, same error code for inactivity closing.]

People have the right to know that your anti-fraud algorithm is STUPID! Why don't you ask to submit additional documents, do a phone verification or whatever?

Why no other company dares to stop this absolute monopoly? (The only US prepaid card for non-US people).

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

9 comments

Add a comment

Susy 12

1 comments

Susy 12 of UA

May 28, 2014 1:21 pm EDT

I and my cousin was faced with the same situation. Our accounts were blocked for undisclosed reasons, and we could not get any explanation of it. MA 104. We use the same computer and the same IP. it is nonsense to block accounts if people use the same IP. Overall impression about Payoneer - TERRIBLE COMPANY!

jedel

4 comments

jedel of PH

Mar 19, 2016 9:22 pm EDT

Verified customer

yes payoneer is not even a bank lol!
poor costumer service.. they looks like manipulated from us
and china lol ..
they blocked my account also ..
pity for them ! scammer!

View 0 more photos

jedel

4 comments

jedel of PH

Mar 19, 2016 9:27 pm EDT

Verified customer

they stole my account
it said account is blocked
as i have done trasaction last month
coz i recieve salary with my payoneer
but last week it says blocked and they can even give a prrof! such a scammer payoneer ! pity for them .. desperate for money !

View 0 more photos

Beebeecee

1 comments

Beebeecee of US

Apr 06, 2016 6:03 am EDT

Verified customer

Hello. They also blocked my account a few days ago and gave me the same response: undisclosed reasons. I didnt had a chance to take my money. I am wondering if our personal info are safe. Do you know what happens after this blocking?

jedel

4 comments

jedel of PH

Apr 06, 2016 11:44 pm EDT

Verified customer

now my account is still blocked :(

Lebogang Matlala

1 comments

Lebogang Matlala of US

Apr 13, 2016 12:00 pm EDT

Hi, Me too my account is blocked.First it was my card blocked I could'd withdraw the money, then they unblocked it.On the 1 April 2016 I got massive payments they blocked my card few days after they blocked my account.I have contacted them many times, their reason is undisclosed When I ask about my money they are very rude and never responded my email.They are scammers.Never trust this Payoneer.

Mariah Bee

1 comments

Mariah Bee of US

Apr 20, 2016 1:27 am EDT

Hi...my account has been blocked for "undisclosed reasons".They don t give any explanation.Unprofessional and thiefs.I ve read other posts and reviews...it seems that this year Payoneer has in mind to block alot of accounts and steal alot of money.

bashux

Tomsk, RU

2 complaint

3 comments

bashux of Tomsk, RU

May 05, 2016 2:29 am EDT

Account blocked after I misspelled my password and card has expired in March! I am unable to recover access to my account and I've received a zero response from custom service!

xpissedcostumer

1 complaint

1 comments

xpissedcostumer of AR

Jan 05, 2017 10:06 am EST

Verified customer

I totally agree they are scammers. Anybody taking legal actions against Payoneer?

Payoneer - scam 99

Resolved

Replied

Payoneer - missing funds account hacked 1

Resolved

Replied

Payoneer - paid for service, nto received 6

Resolved

Replied

Payoneer - identity stolen

Resolved

Payoneer - company fraud 4

Replied

Payoneer - Money transfer

Payoneer - payoneer account blocked 7

Payoneer - Money Transfer

Payoneer - inappropriate exchange rate applied

Resolved

Replied

Payoneer - They are holding onto my payment

View all Payoneer reviews and complaints

Payoneer Contacts

Payoneer phone numbers

+1 (800) 251-2521
+1 (800) 251-2521

Click up if you have successfully reached Payoneer by calling +1 (800) 251-2521 phone number 1 1 users reported that they have successfully reached Payoneer by calling +1 (800) 251-2521 phone number Click down if you have unsuccessfully reached Payoneer by calling +1 (800) 251-2521 phone number 1 1 users reported that they have UNsuccessfully reached Payoneer by calling +1 (800) 251-2521 phone number

United States

1800 1320 0003
1800 1320 0003

Click up if you have successfully reached Payoneer by calling 1800 1320 0003 phone number 4 4 users reported that they have successfully reached Payoneer by calling 1800 1320 0003 phone number Click down if you have unsuccessfully reached Payoneer by calling 1800 1320 0003 phone number 7 7 users reported that they have UNsuccessfully reached Payoneer by calling 1800 1320 0003 phone number

Philippines

+1 (646) 658-3695
+1 (646) 658-3695

Click up if you have successfully reached Payoneer by calling +1 (646) 658-3695 phone number 0 0 users reported that they have successfully reached Payoneer by calling +1 (646) 658-3695 phone number Click down if you have unsuccessfully reached Payoneer by calling +1 (646) 658-3695 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +1 (646) 658-3695 phone number

International

+44 203 608 0610
+44 203 608 0610

Click up if you have successfully reached Payoneer by calling +44 203 608 0610 phone number 0 0 users reported that they have successfully reached Payoneer by calling +44 203 608 0610 phone number Click down if you have unsuccessfully reached Payoneer by calling +44 203 608 0610 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +44 203 608 0610 phone number

United Kingdom

+61 283 798 090
+61 283 798 090

Click up if you have successfully reached Payoneer by calling +61 283 798 090 phone number 0 0 users reported that they have successfully reached Payoneer by calling +61 283 798 090 phone number Click down if you have unsuccessfully reached Payoneer by calling +61 283 798 090 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +61 283 798 090 phone number

Australia

+34 912 661 911
+34 912 661 911

Click up if you have successfully reached Payoneer by calling +34 912 661 911 phone number 0 0 users reported that they have successfully reached Payoneer by calling +34 912 661 911 phone number Click down if you have unsuccessfully reached Payoneer by calling +34 912 661 911 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +34 912 661 911 phone number

Spain

+7 499 918 7202
+7 499 918 7202

Click up if you have successfully reached Payoneer by calling +7 499 918 7202 phone number 0 0 users reported that they have successfully reached Payoneer by calling +7 499 918 7202 phone number Click down if you have unsuccessfully reached Payoneer by calling +7 499 918 7202 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +7 499 918 7202 phone number

Russia

+380 893 202 426
+380 893 202 426

Click up if you have successfully reached Payoneer by calling +380 893 202 426 phone number 0 0 users reported that they have successfully reached Payoneer by calling +380 893 202 426 phone number Click down if you have unsuccessfully reached Payoneer by calling +380 893 202 426 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +380 893 202 426 phone number

Ukraine

+86 400 841 6666
+86 400 841 6666

Click up if you have successfully reached Payoneer by calling +86 400 841 6666 phone number 0 0 users reported that they have successfully reached Payoneer by calling +86 400 841 6666 phone number Click down if you have unsuccessfully reached Payoneer by calling +86 400 841 6666 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +86 400 841 6666 phone number

China

+852 58 039 673
+852 58 039 673

Click up if you have successfully reached Payoneer by calling +852 58 039 673 phone number 0 0 users reported that they have successfully reached Payoneer by calling +852 58 039 673 phone number Click down if you have unsuccessfully reached Payoneer by calling +852 58 039 673 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +852 58 039 673 phone number

Hong Kong

+81 345 781 755
+81 345 781 755

Click up if you have successfully reached Payoneer by calling +81 345 781 755 phone number 0 0 users reported that they have successfully reached Payoneer by calling +81 345 781 755 phone number Click down if you have unsuccessfully reached Payoneer by calling +81 345 781 755 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +81 345 781 755 phone number

Japan

+82 704 784 4047
+82 704 784 4047

Click up if you have successfully reached Payoneer by calling +82 704 784 4047 phone number 0 0 users reported that they have successfully reached Payoneer by calling +82 704 784 4047 phone number Click down if you have unsuccessfully reached Payoneer by calling +82 704 784 4047 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +82 704 784 4047 phone number

South Korea

+886 277 417 935
+886 277 417 935

Click up if you have successfully reached Payoneer by calling +886 277 417 935 phone number 0 0 users reported that they have successfully reached Payoneer by calling +886 277 417 935 phone number Click down if you have unsuccessfully reached Payoneer by calling +886 277 417 935 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +886 277 417 935 phone number

Taiwan

+66 600 035 396
+66 600 035 396

Click up if you have successfully reached Payoneer by calling +66 600 035 396 phone number 0 0 users reported that they have successfully reached Payoneer by calling +66 600 035 396 phone number Click down if you have unsuccessfully reached Payoneer by calling +66 600 035 396 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +66 600 035 396 phone number

Thailand

+84 244 458 2050
+84 244 458 2050

Click up if you have successfully reached Payoneer by calling +84 244 458 2050 phone number 0 0 users reported that they have successfully reached Payoneer by calling +84 244 458 2050 phone number Click down if you have unsuccessfully reached Payoneer by calling +84 244 458 2050 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +84 244 458 2050 phone number

Vietnam

+54 115 984 2030
+54 115 984 2030

Click up if you have successfully reached Payoneer by calling +54 115 984 2030 phone number 1 1 users reported that they have successfully reached Payoneer by calling +54 115 984 2030 phone number Click down if you have unsuccessfully reached Payoneer by calling +54 115 984 2030 phone number 0 0 users reported that they have UNsuccessfully reached Payoneer by calling +54 115 984 2030 phone number

100%
Confidence score

Argentina

More phone numbers

Payoneer emails

community@payoneer.com

100%
Confidence score: 100%

Support

customercare@payoneer.com

100%
Confidence score: 100%

Support

pr@payoneer.com

94%
Confidence score: 94%

communication

More emails

Payoneer address

150 West 30th Street, Suite 500, New York, New York, NY10001, United States

Payoneer social media
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 20, 2024