Payoneer review: scam 99

I agree - they are impossible to reach on the phone and very quick to take money, but do not release it

worst customer service and slowest manual resposnse!

looks like only 1 or 2 person run this firm!

They closed TWO accounts for no reason and kept the money! The WORST customer support of any company I've ever dealt with online and they NEVER respond to complaints EVER. They are scammers who should be sued for the money they steal from everyone!

I have had no issues with Payoneer until couple of days ago. I have found there are limits of loading card by private persons and the limit is different for each person.

For some reason they think I am fraud (or my client is fraud) and does not allow direct private payment over $500 (wow). At the same time, my friend who has similar work history, almost same payment from freelance sites, 1 mile from me has got private payment in one day only over $1000.

By analyzing what is different between two of us, I have found that he got payment from "trusted" countries like USA, UK or Australia (we cannot find any other differences). For some reason Payoneer treat all other people as fraud's by premise and it cause issues to my client since I cannot find anywhere what are my "limits" on Payoneer.

My client have paid me $500 in total then send $400, then we have waited 2 days for payment to be "approved" and finally it was rejected. Money will "be refund" within 48 hours which means another 2 days. If you browse to Payoneer Web page, first thing you can read is:

"No heavy bank fees. No delays. No hassles. It's easy."

There ARE delays, there ARE hassles, and it is NOT easy.

And you cannot read in FAQ anywhere about limits and fraud protect policy. All you can read is that all is fine, easy and quick which is not quite accurate.

I do not like to be treated as fraud as I never stole anything anywhere. And, finally, they have all my data - if I am fraud there are laws against me. If they think my client is fraud, again, they have all the data about him. I DO NOT like from such company to act as POLICE. They are not qualified playing the role of police or justice. If I have limits on private payments set on the amount they think I deserve I LIKE to know about that and I LIKE to read about it before I suggest my client to use this service.

If you have alternative I strongly recommend to consider that. Sooner or later you will have big issues like in my case - later.

If you feel you has been scam by payoneer, Feel free to email us Please add all information needed a Lawyer will review it .

If somebody has sent you money using their money loading system and you never get and the money, it never was back to the real debit o credit card email us, Don't delete any emails been reply by payoneer .

Email us to luizden@yahoo.com

Pd : A lawyer will contact soon .

Payoneer is a SCAM! I would like everyone to be aware of this company. They tell you that you have a certain amount in your account and then when you go to the ATM, it IS NOT THERE. and then they charge you for each transaction. They fail to tell you about all their fraudelent charges and fees. They tell you to look on t heir website for their fees and that I should have realized the fees associated with having this account. Problem is: THEIR WEBSITE WILL NOT DISPLAY THESE FEES. I have filed a complaint with the BBB, the FTC today.

we need to tell to anyone that payoneer is a scam and most of the camgirl models use this scam payoneer we need to talk to the customer service of myfreecams to tell they payment method payoneer is a scam like a paypal

i m new at payoneer. i didn't use my card yet. and yet i have 2 card now. too much problem to use them i think but in this 6 month i got answer for every ticket i submit there. the main problem is i have to sign up new account for each partner. its a prob i think. let c what happen next.

wow the government should be told dont stay quiet tell public service comm or attorney general and others ...watch them straighten up and fly right then

Payoneer have the Mastercard logo yet I am unable to use the payoneer card to play poker. These poker sites accept mastercard but not payoneer mastercard, should they be sporting this logo if the cards are being refused. The excuse I received from Payoneer "Your transactions were declined due to gambling issues, Due to legal issues in connection with online gambling, the Payoneer card can not be used for purchase in online gambling websites. We apologize for the inconvenience this may cause you."
Be careful when getting one of these, I have money loaded on to this card and am unable to use it and I am being charged $3.00 per month on top of any withdrawal charges. They can put this card where the sun don't shine.

Payoneer is a scam they never gave me my money, and charge un called for charges just doesn't make since at all check this website out before starting to work online some good ideas www.newextrememoneymaker.com

I just experience my first issue with Payoneer, I used the card for purchases no problem til now. I had a balance of $150 something. I used my card to pay a phone bill with Page Plus a cellular co. note this is first time i ever used my payoneer card with page plus - page plus only charges the amount of my bill 44.95 that is same every month and I have dealt with for long time and never had an issue paying with a card over the phone, the card came back declined as info on card does not match. In addition there is $75 credit on my account that is not put back into my balance and when i questioned it they mentioned oh check your fees there is an annual of 11.95 and 3.00 maint. fee well I checked the fees there is nothing mentioned in the fees of $3.00 on the site. So my 44.95 is pending and she tells me that my bal is 36.00 that is why my card declined and I explained its 36 because your holding the 44.95 but not going thru then Payoneer tells me Page Plus is holding the funds and they have to release it - page plus dont hold funds and dont have funds or my phone would be back on. then they told me the $75 fee is something page plus did on 7/3 ok how is that possible when i never gave page plus this card number till today not to mention $75 is not even any of there rate plans. The lady was talking over me wouldnt let me talk and trying to blame page plus. I called the company who used Payoneer and they are looking to another alternative to distribute my bonus and money i earn in the mean time I am doing a direct dep. thru my bank and I am filing with the BBB and FTC and ATTY General's.

sorry i should have explained the $75 is a credit added to my payoneer account they say is a reversal credit but is not showing in my balance so my account is $75 short and there telling me file a fraud purchase and its blank doesn even say who the reversal charge is from or who took it out to begin with.

i have a high inclination of agreeing with the complaints. I got my card recently through freelancer which i thought was great. but since freelancer is taking too long to process my first withdrawal(first it was 15 days, then they added another 15days) i thought i could load the card privately. but before i did it, i contacted live support, the guy told me he would ask a security question, and he did. What's you full name? your email address, your partner program... YOUR birthday, the city where you were born? All the questions i was comfortable with except my birthday(remember i only wanted to be told whether i could load my card privately- YES or No Simple!). so when i told the guy i could not give him my full birthdate, he transferred me to their shift supervisor(a Mr Dominique) which didn't change anything- he just said - your Full birthday and i'll assist you! Damn, do these guys even listen to what one says...
so i thought because they were so concerned about verifying who i was, it meant A private upload would be accepted.. Wrong!

we loaded my card using a friend's local visa card, the transaction was super quick, but unfortunately the transaction was rejected by their "security team" so my friend went to his bank the next day, but alas the money was already taken. If it was rejected, why was it not returned.
we are still waiting for the 7 days they promised to return the money(which is quite long) to see what happens. If it is not returned i'll just crush my card and forget there was something called payoneer.

@ L.K.G Wow they basically did the same thing to you they did to me except i was trying to pay a bill and the card
was rejected but they were holding the money. They told me 5-10 days is hold to see if the merchant actually uses the money, I asked how they can use the money if its rejected? and I told them how rude there one CSR was how she talked over me and didnt seem to have a clue what I was trying to tell her...lol. I do know you can make personal uploads cause i asked that question too but i didnt have to answer all those questions at least i don't recall. I found reported them to the PA BBB and to the NY BBB and i got my money released within 5 days maybe you should also do the same maybe they will eventually change there policy of holding money, if its rejected that money should not be held up in my opinion. Good Luck :)

i recently applied for a payoneer card and then i was redirected to one of they partner sites named Simply since PAYONEER doesnt give out cards directly and once i finished the application it told me there was a problem with my info and to fax my info to a certain number i thought that was kinda weird so after searching for a number to call i found it and called and the operator told me that this card program i applied for has been shut down and dont fax anything to that number listed...im like since this is posted on your site shouldnt yall look into because people are getting directed here and like me thinking they applying for a credit card...

I've an open dispute pending with Payoneer and will not relent. I am going to get a positive resolution to the matter! I will send additional details when I can further discuss. However, I do plan to get others involved and use any and all legal recourse available to me. If anyone would like to join me in this please contact me. The more information we have together the better for a class action suit against the company. If you have a lawyer of have filed a complaint elsewhere send me that info too. I am being treated poorly as a faithful customer and they are withholding my funds without merit.

Use your twitter & FB to shed light on this company's bad practices! I intend to pursue it further.

Thank you for those that have contacted me already. This situation is gaining positive momentum! I did not realize how many others are being negatively impacted by this company. Keep the emails coming. I intend to 1. Contact my state attorney general’s office 2. to File a complaint with federal government regulators. Also use social media. I've a twitter acct with 2, 000 + followers!
Office of the Comptroller of the Currency at [protected]
Federal Reserve Board at [protected]
Federal Deposit Insurance Corporation at [protected]
Consumer Financial Protection Bureau at [protected]

My credit card had 6 fraudulent charges last year in December - I was also told that it would take up to 180 days - it's end of May now and I have just been told that they would give me a payment off good faith in the amount of 1500 dollars - because I only reported those charges 6 days after they happened. Total charges 3800 dollars. I reported them as soon as I noticed them, I do not look int my account every day - just once a week - I have also been on vacation at this time and my card was still in my possession - so I did not loose it - just my credit card number was used to make purchase online - train tickets in the Netherlands and electronic equipment.
I got two payments credit back to my card which was canceled at this time in January - Payoneer never transferred this amount over to my new card and still refusing to do so because they say 1500 dollar is more then enough for me - they are showing good faith! Anyone out there who had the same issue?

Hi Austria31, a very similar thing happened to me also in December, I notified them in less than 12 hours after the fraudulent charges in total of $2300 occurred (money spent online/pick up in store at a Walmart in NY)and they said to me that in 90 days I will get an answer.Is the end of May now and they didn t refund me a penny. Is so frustrating, they just don't care about anything, at that time they could have canceled the transaction and refund my money immediately, but instead they told me to contact Walmart and tell them to stop it and refund my money, like Walmart was my bank and not them, now how crazy and non sense is that ?I m deeply frustrated and angry, I m being treated like a fool, I m going to hire an attorney and sue them, I will do whatever it takes to get peace of mind and my money back .
Wish you all good luck

I was choosing Payonner to send money to friend. My friend has a Payoneer card. The amount was 350 USD, One day later I got a message from Payoneer, provide the passport and a copy of my credit card. I send my Passport copy but not my credit card. Later on I got a message, they will not send the amount in my friends credit card. Payoneer took the amount on 8th of August. I got another message I will get back the amount in the next few days. Now almost one moths gone and they send not the money back.
Here all emails from Payoneer. The last one was I am getting the money latest in one day back, still not. YesterdayI repoted it to the Police.

I guess Payoneer is thinking not all people check the credit card statement, sometimes Payonner is in luck and keep the money. Payoneer are scammers.

Here all emails from Payoneer

Reference number: LTK1212901482156X
Subject: RE: Important message from Payoneer's Payment Approval Department.
Dear Michael,
Please be advised that payment 4563207 was reversed on 08/15/2012.
The funds will be available on your card again in up to one business day. If you have any questions or concerns, the trace number for this transaction is [protected].
Sincerely,
David
Payoneer Customer Support
FAQ page | Live Chat | Online account
Tell a friend about Payoneer and earn $25!

---------------Original Message---------------
From: XXXXXXX< >
Subject: RE: RE: Important message from Payoneer's Payment Approval Department. (LTK1212901482156X)
Dear Sirs,

now almost 14 days gone when you sent the last message and 4 weeks since you took my money.

The money is still not coming back, see attached file.

If you not send the money back within the next 5 days I open a dispute by Visa and report it to
the police, even I post all your message into Internet forum to show how unserious you
are.

Michael

From: Payoneer Customer Support [mailto:c.support@payoneer.com]
Sent: Tuesday, August 14, 2012 10:55 PM
To: Siax Support
Subject: RE: RE: Important message from Payoneer's Payment Approval Department. (LTK1212901482156X)

Reference number: LTK1212901482156X
Subject: RE: Important message from Payoneer's Payment Approval Department.
Dear Michael,
We have transferred your request to the relevant department. We will notify you via email as soon as we have any updates regarding this issue.
Sincerely,
David
Payoneer Customer Support
FAQ page | Live Chat | Online account
Tell a friend about Payoneer and earn $25!

---------------Original Message---------------
From: XXXX < >
Subject: RE: RE: Important message from Payoneer's Payment Approval Department. (LTK1212901482156X)
Dear Agnes,

please send the money back to my credit card.

I have sent the amount already via Paypal to my friend.

Cheers

From: Payoneer Customer Support [mailto:c.support@payoneer.com]
Sent: Sunday, August 12, 2012 3:16 PM
To: XXXXXXX
Subject: RE: RE: Important message from Payoneer's Payment Approval Department. (LTK1212901482156X)

Reference number: LTK1212901482156X
Subject: RE: Important message from Payoneer's Payment Approval Department.

Dear Michael,
Please, be advised, if you do not want to send us the copy of your credit card, we can not approve your 4563207 payment. In case you change your mind you are welcome to send us this information anytime.
We will send the payment back to your card within few business days.
Sincerely,
Agnes
Payoneer Customer Support
FAQ page | Live Chat | Online account
Tell a friend about Payoneer and earn $25!

---------------Original Message---------------
From: XXXXX < >
Subject: Re: Important message from Payoneer's Payment Approval Department. (LTK1212901482156X)
please send the payment or release it.

the amount is almost blocked in my cc.
Kind Reg.
Michael

Sent from Iphone

Am 09.08.2012 um 17:21 schrieb "Payoneer Customer Support" :
Reference number: LTK1212901482156X
Subject: RE: Important message from Payoneer's Payment Approval Department.
Dear Michael,
Thank you for your email.
As an online service, we have standard requirements to confirm the identity of our cardholders and loaders. Payoneer requires specific documentation to help ensure the security of our cardholders, and to comply with rules and regulations imposed by the US government, MasterCard®, and our banks.
Sincerely,
Arie
Payoneer Customer Support
FAQ page | Live Chat | Online account
Tell a friend about Payoneer and earn $25!

---------------Original Message---------------

From: XXXX < >
Subject: RE: Important message from Payoneer's Payment Approval Department.
Hello,

as attached file my Passport.

I am not providing pictures from my CC.

You can call me on + *****

If you don’t wanna proceed the payment let me know.

Reg.
Michael

From: Payoneer’s Payment Approval Department [mailto:payments@payoneer.com]
Sent: Tuesday, August 07, 2012 6:22 PM
To: XXXXX
Subject: Important message from Payoneer's Payment Approval Department.

•
•

Hello michael,
We're sorry but we are unable to approve your private payment request at this time, without the additional information requested below.

Private loading of funds to the Payoneer card involves an approval process with our Payment Approval Department. Payoneer reserves the right to request additional information or documentation before approving a payment, to limit the payment amount, or to decline a payment altogether.

In order to proceed, please fax or e-mail a copy of your government-issued photo ID (such as a driver's license, country ID, or passport) and a copy of the front and back of the credit or debit card that you are using to make the payment request. To be able to continue processing of the payment request, we must receive the requested additional documentation within 7 days.

If you are making your payment request from a virtual credit card, please send us a screen shot of the card (or card details), the online account with your billing details, and the transaction list showing the charge from Payoneer.

Once we have received documents for a specific loading credit card, future payments from this card (and within the current loading limit) will be processed without additional verification.

Please reference your Payment ID Number: 4563207 with your correspondence.

Documents can be scanned and e-mailed back to payments@payoneer.com, or faxed to [protected].

Please note that difficult to read documents could result in further delays so enlarge and lighten copies when you fax or scan for clear viewing.

Documents provided to us are kept on our secure servers and are accessible only to Payoneer staff. You may blot out the middle eight digits of the card number 448xxXXXXXX0xxx and the CVV.

Questions?
Please contact us using our Payoneer Contact Form

Thank you,
Payoneer Customer Support

•

95 - 8EFE573B04F34DBBB27A817165513092

I've used payoneer for almost a month now. They're pretty reliable as far as payments go, and anytime I've ever had an issue, I've emailed someone at the company and gotten a quick and helpful response. I have many repeat clients who use payoneer to pay me, and none of them have ever had problems with the service either. I just wanted to add an alternate opinion from someone who has had a good experience with this company.

I was reviewing credit card changes and found out that company called Payoneer Inc billed me $210. Contacted their customer service and explained that I have never used their services and I want my money back as soon as possible. They promised to fix the problem but they haven’t yet.

I'm sorry, I meant that I've been using them for almost a YEAR without any issues.

Hi .
If you are in Kenya you can try pesa-gram's services. You transfer your funds to them and the send to your MPESA account. find them at http://www.facebook.com/PaypalToMPesa and http://www.pesa-gram.com/

They make deliveries within 24 hours.

Hi,

Try pesa-gram's paypal withdrawal services. They will deliver your order within 24 hours.
For more information check them at : http://www.pesa-gram.com/
http://www.facebook.com/PaypalToMPesa

ALL THE BEST

I got the Payoneer card from a survey site and all I can say is that they are definitely uncool. First they hit you with a load fee at 2 rates. The higher one for an instant load and a lower one if you want to wait 20 days. Since they already have the money as an electronic deposit that's a scam. Then there is the monthly "service" fee. They fail to mention that they are making money off the merchant. To add insult to injury they started charging a 1% transaction fee which isn't itemized. On the Payoneer site it's looks like the merchant charged you more than the transaction. On emailing support they claim MasterCard is charging that fee for foreign transactions. Yet I wasn't making foreign transactions. Plus the 1% fee is rounded up not rounded. E.g., a 9.01 purchase is charged 10 cents.

I meant 2 days not 20!

BIG YES THEY ARE SCAMMERSSSSS I LATE YOU KNOW TO NEWSES

BIG YES Payoneer.com SCAMERS

they took My money & without reason closed My account I'm gonna send to all Newses about payoneer froud I have all facts with all paper work

they dont even have address
Welcome to Payoneer!
An online representative will be with you shortly.
You are number '1' in the queue. Your wait time will be approximately '0' minute(s) and '11' seconds.

Please have the answer to your account’s secure question ready.
- Get Instant Answers in any language by clicking here.
- View our FAQs on card shipping by clicking here.

Thank you for waiting.

You are not currently in a chat session.
You are not currently in a chat session.
You are now chatting with 'Oscar'
Your reference number for this chat is LTK481071526260X
Oscar: Hello and welcome to Payoneer Customer Support, how may I help you?
mickel: can I have Your address please
Oscar: Can you please provide me with the email address associated with your account?
mickel: Can You give Me Your address please
mickel: Your main address
mickel: helloo
Oscar: What do you mean?
Oscar: What is it exactly that you need?
mickel: Your main office address please
Oscar: Can you please explain what do you need the address for>
Oscar: ?
mickel: I just want to see it's normal company or no to work with You
mickel: why You scared to give address
Oscar: We don't have an address, we provide our services online via phone chats or emails.
Oscar: If there's anything I can assist you with please let me know.
mickel: where is Your business is registered
mickel: ?
Oscar: We provide a payment method to our working partners all around the world.
mickel: maybe You didnt understand My question?
mickel: where is Your business is registered
Oscar: I apologize but I do not understand your question.
mickel: what is Your name?
Oscar: If there is anything I can assist you regarding your service please let me know. If not then please contact us again once you have a question.
Oscar: Thank you.
mickel: what is Your name
mickel: ?
mickel: where is Your business is registered, ADDRESS
Oscar: New York.
Oscar: Is there anything else I can help you with?
mickel: where in New York?
Oscar: USA.
mickel: I know USA NY but where in New York? ADDRESS
Oscar: Please note that this information is irrelevant. If there is something else I can assist you with please let me know.
mickel: scamers

Welcome to Payoneer!
An online representative will be with you shortly.
You are number '1' in the queue. Your wait time will be approximately '0' minute(s) and '11' seconds.

Please have the answer to your account’s secure question ready.
- Get Instant Answers in any language by clicking here.
- View our FAQs on card shipping by clicking here.

Thank you for waiting.

You are not currently in a chat session.
You are not currently in a chat session.
You are now chatting with 'Oscar'
Your reference number for this chat is LTK481071526260X
Oscar: Hello and welcome to Payoneer Customer Support, how may I help you?
mickel: can I have Your address please
Oscar: Can you please provide me with the email address associated with your account?
mickel: Can You give Me Your address please
mickel: Your main address
mickel: helloo
Oscar: What do you mean?
Oscar: What is it exactly that you need?
mickel: Your main office address please
Oscar: Can you please explain what do you need the address for>
Oscar: ?
mickel: I just want to see it's normal company or no to work with You
mickel: why You scared to give address
Oscar: We don't have an address, we provide our services online via phone chats or emails.
Oscar: If there's anything I can assist you with please let me know.
mickel: where is Your business is registered
mickel: ?
Oscar: We provide a payment method to our working partners all around the world.
mickel: maybe You didnt understand My question?
mickel: where is Your business is registered
Oscar: I apologize but I do not understand your question.
mickel: what is Your name?
Oscar: If there is anything I can assist you regarding your service please let me know. If not then please contact us again once you have a question.
Oscar: Thank you.
mickel: what is Your name
mickel: ?
mickel: where is Your business is registered, ADDRESS
Oscar: New York.
Oscar: Is there anything else I can help you with?
mickel: where in New York?
Oscar: USA.
mickel: I know USA NY but where in New York? ADDRESS
Oscar: Please note that this information is irrelevant. If there is something else I can assist you with please let me know.
mickel: scamers

I got my card two months ago and verified my US PAYMENT SERVICES, I COMPLETE SURVEYS ONLINE AND GET PAY VIA PAYPAL, and when i do, I send the cash to my linked payoneer mastercard. on august I sent $301.80 to my payoneer card. when I realize that the cash wasnt loaded, I called customer service, they told me that they needed additional proof of my earnings. I complied and sent them screenshots and website links. I was told that it would take up to a day for it to be processed. Now get this, a few days before I had sent an additional $18 to my payoneer card and guess what? the $18 was loaded onto my card without my US PAYMENT SERVICE being fully approved. very strange indeed, what aboput the $300.80? why was the $18 loaded onto the card. i will give them until monday (today is friday, following where i will close my account and let them send my cash back to my paypal account. they are thieves believe you me avoid them at all cost!. avoid them! so many of us cant be wrong!

payoneer it's fraud or scam, our company money never come ( www.best-mower.com )

the are fraud we'll report to police

Thank You,
Abraham Samad
Manager, www.sun-stroller.com

Payoneer the most unfair company. Just becarefull when you make dealing wirh them ...

Who need office address? >>> "CNNNEWS"
Payoneer Inc
410 park Ave
New York, NY 10022
US

font: alexa.com/siteinfo/payoneer.com
more info about charges: goo.gl/dwzbQG