Payza’s earns a 1.4-star rating from 21 reviews, showing that the majority of customers are dissatisfied with experience.
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ticket not yet resolved almost two months
I have made a bank transfer to my alertpay account and it has been almost 2 months and still haven't got the money in my account, the only thing i have from them is emails saying that i have to check the detail od the transfer to see if it is correct, i have checked it and checked it over an over ans it is ok, and they do nothing.
now i know why they change their name from alertpay to payza, with so many complaits about their service probably they where geting a bad reputation, but if they continue with the same erors they ill have to change the mane again in the near future.
I sugest that all of the persons that were and are still being afected buy alertpay/payza do collect signatures so wee can act legally against the company, they keep playing with us becouse we do nothing if we join forces we will have a loud voice. So what do you think?
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of Payza complaint handling
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Payza Contacts
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Payza phone numbers+44 917 720 1220+44 917 720 1220Click up if you have successfully reached Payza by calling +44 917 720 1220 phone number 16 16 users reported that they have successfully reached Payza by calling +44 917 720 1220 phone number Click down if you have unsuccessfully reached Payza by calling +44 917 720 1220 phone number 8 8 users reported that they have UNsuccessfully reached Payza by calling +44 917 720 1220 phone number
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Payza emailshello@payza.eu100%Confidence score: 100%Support
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Payza addressFinchley House, 707 High Road, London, N120BT, United Kingdom
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Payza social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Hi,
I have tried every possible way to transfer my amount from Payza Account to any other medium however after trying all the methods the payza is refusing to pay me by providing Fake Reasons like Invalid IBAN / Not registered/ Invalid Account number. It is requested to please respond to my query.
Regards
Imran
i am a customer of payza. i did not get payza master card. i have ordered this card in last year. it has been taken times more than one year but still i did not accept my card.
please sir help me for your kindness. i will gave you my account screenshot. And i have also completed my cards payment.
I withdraw my wallet ammount 24th november since i have not recived that withdrawal 500 ammont please reduse problem immideatly
I am completely agree with you, I opened a Payza account 45 days ago, I sent my first wire of 1200 and that one cleared fast, then I sent on 6/17/2012 other one for 5000 and still showing pending, same story, I sent proof of the wire, copy of my ID, proof of residence, and anything, no respond, no action at all, in the middle of all that, I sent other one for 12500 that one cleared but because they never sent me the two micro deposits, so I am not verified, and I can not do anything with my money, I was looking for an attorney, because they said, OHH WE ARE SORRY FOR THE DELAYS, WE ARE GROWING TO MUCH ! of course, they are growing stealing our money! we have to do something about this Canadian Company.