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Publishers Clearing House / PCH.com review: matched and did not win! 106

P
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11:00 am EDT
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I played soccer scratch off on pch lotto. It said to match the picture and you win a prize. I matched the picture of 2 score cards and it said i was not a winner. It is not right to let people think they are winners or that they will win if you scratch the card for a prize.

Cheryl

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

106 comments
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uncapabrew
US
Jan 06, 2011 12:52 am EST

U may have to turn off your antivirus or something simply it's legitate, if you purchased from there site or off facebook, I didn't have any problems

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gayle/al
Fairhope, US
Jan 10, 2011 3:37 am EST

i have never won any thing at all period since i've been playing, i would like to win some times

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IronHorse
Littleton, US
Jan 20, 2011 7:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I've send in PCH mailings along with computer emails for more years than I care to admit to...Well, the time has reached the point and I swear to God Almighty that if Feb. 28, 2011 comes and goes and I haven't heard from PCH, it will be felt on the richter scale when PCH is dropped from my life...

IronHorse

msloco
msloco
Colorado Springs, US
Jan 21, 2011 2:25 am EST
Verified customer This complaint was posted by a verified customer. Learn more

u go PoolPool, at least you understand, realistic...and READ the rules know the odds, as u basically said.. you never know, "Can't win it" Unless in it" it just gets to mme w/ al sob stories thinking it will help, or someone who wrote that they will donate...lol money does funny things to people, if they want a sob story i have one about me, its pityful, but i am me, and not a pity me person, i am stubborn, thick headed and will not give in nor stop, when I stop... I stop! below is a site i put on here periodically, no one hardly checked it out, it will explain everything about PCH and diff. scams etc... good site, but people see what they want to see, people believe what they want to believe, even when the proof is in our face, so thats why this site is good. but of course some will still still say PCH is a scam...lol.
http://help.pch.com/consumer/fraud-protection

msloco

msloco
msloco
Colorado Springs, US
Jan 21, 2011 3:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

with scratch off its usually 3, but if not and u are positive, PCH and every other domain can very easily chech by your email address they can check the game you played and if u were a winner, contact pch and they will tell u, if u were a winner, its very very easy for PCH and any other game site/domain to check, and actually chk what u played what time and if you did win. I suggest everyone who has written the same that they won and was so called scam, just everytime u play use your PRINT SCREEN it will take a pic of your game/ desktop etc. send to PCH...very simple, a lot of people have been telling everyone Use PRINT SCREEN, simple as pie.

msloco
msloco
Colorado Springs, US
Jan 21, 2011 3:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Oh... Pool...Pool...lol Ur A Corker!

msloco
msloco
Colorado Springs, US
Jan 21, 2011 3:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more

check this site everyone... very infomative, read all...

http://help.pch.com/consumer/fraud-protection

bad part is... we still continue... to play continue...continue...

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MarieNeg
Bloomfield, US
Jan 25, 2011 1:35 am EST

It is a scam. How can so many millions of people play and never win anything at all. Myself included. Yes, this is why we play because we want something for free, that's the point. We want to win and what's wrong with that. Isn't this why they advertise? So that the poor schmucks like you and me play and hope to win. And of coourse, they want us to buy some stuff but most of us don't. So yes, it is a scam. I have never heard of anyone winning this thing. They do post pictures of winners but who are these people and are they for real?

Marie

msloco
msloco
Colorado Springs, US
Jan 25, 2011 3:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

RE...i will update this thread upon my check receipt poolpool

Ahhh... PoolPool did you get your check? let us see your reciept...lol
maybe someone out there won? be nice to see/hear from a winner. agin billions of people not even counting uS of A ?

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UpsetandAnnoyed
W. Berlin, US
Jan 27, 2011 12:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yes, Something is not right and quite deceitful. Tonight I entered one of their time-limited entries.. I always do them just in case I could win.. and at the end of it all, I was taken to the pch games website.. wherein you log in and can do a once a day spin and win entry. I spun and it landed on $500 cash. It stopped there, too. ... previously when this occurred it jumped to a tokens winning.. but this time it literaly stopped. I even counted 4 seconds after it stopped. Expecting to see the Congratulations you've won $500, instead it said Congratulations, you've won 50 tokens! This is beyond not fair. I was literally ignored and discounted by their refusal to acknowledge that I did land on $500 cash and it staying there! I am seriously cheated by this as I did truly win this amount.. and they refused to acknowlege it and passed it off to result in tokens? albeit 50 tokens.. gee.. this is not right, it's shameful and quite deceitful. I thereafter wrote them complaining about what had just happened.. and then researched to find the entries on who else was screwed over.. not that posting here will give any restitution or relief.. I do not feel this will make a bit of difference. But got to thinking that if enough people filed complaints they might just be held liable. This is an out and out scam job.

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UpsetandAnnoyed
W. Berlin, US
Jan 29, 2011 10:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

no computer virus.. computer runs great.. but I also realize that the poolpool comment is
from a person who is more likely a jokester. Go head and
cash that check! I'm sure people do win.. haven't found any articles on winners from
the spin and win game. Just seems a bit bogus. I've had the wheel land on the $500
and then jump to tokens.. this particular instance it landed and stayed there for about 3 to 4 seconds
before the congratulations page came up .. with the wrong prize acknowledgement.

Either way posting here doesn't resolve much if anything.. reporting to the Attorney General
might actually make a difference.

msloco
msloco
Colorado Springs, US
Jan 30, 2011 12:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hey all yesterday was the million dollar prize.. who won? not me for sure, no knock on my door, no flowers even though PCH says what flower store they will buy them IF I WIN, , ah the BIG word IF.. If the Queen had balls " She would be King"!

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Stankowski
Bombay, US
Jan 30, 2011 11:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

A lot of you weirdos need a reality check. PCH is free, and odds are you will never ever win. If you want to spend 10 minutes a day entering their different sweeps on the HOPES that you'll win, then do so, because you "gotta be in it to win it." But stop [censor]ing and moaning about your wasted time when you don't. More than likely...YOU NEVER WILL.

And learn to spell.

msloco
msloco
Colorado Springs, US
Jan 30, 2011 5:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ah hello, sorry if we are not teachers, did you ever think about being disabled as me? or fingers hitting wrong keys due to artheritis as me can't feel? or some came from another country? or english is not a person main ..lets see langwich? don't ever put people down especially when u don't know them, and thats not a reason either, and remember "KARMA" sorry we all don't have the so called education as you, because a lot have to leave school to support families especially now a days, very cruel of you.

msloco
msloco
Colorado Springs, US
Jan 30, 2011 5:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

its not a matter of [censor]ing, this is a place to comment, most know chances are slim, but it gives people to open up, meet others, not just [censor]ing, i really feel this site is not for you w/ your high and mighty attitude and know it all, you are here commenting as all of us why? w/ your intelligence you should be teaching us who have no education on another site... help someone don't put them down. thats how I was raised.

msloco
msloco
Colorado Springs, US
Feb 03, 2011 1:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Sent Pch this page.they have real names from sign on sites.like here! poolpool>>> grow up
Liar... Liar.. Your pants are on fire, Its a shame because u get to believe your own lies, but if it works for you... go for it!
I think we all are tired of hearing same old [censor]! its a shame we can't block certain comments by indaviduals ooops my bad edumacation again...ooopsy, no more taking up space here, when
this site is for complaints...not for winners. go to winners complaint site! getting bored!

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ljohn21752
Colorado Springs, US
Feb 11, 2011 4:15 am EST

I think the whole pch thing is BS. You waste all your time searching or doing the scratch or filling out the hard copy. You be better off just stop playing.

msloco
msloco
Colorado Springs, US
Feb 11, 2011 5:22 am EST
Verified customer This complaint was posted by a verified customer. Learn more

You Know you are ight to an extent, remember this contest includes Canada and the UK and good old USA, but it cant hurt to enter, stranger things have happened, as they say "Gotta be in it to win it" its funny look on side and see all the different areas/subjects that all of us can complain/write about, but we all one way or another are HOKED on PCH...lol the big drawing is FEb 28th, so i feel that after that big win for someone things will calm down on this subject and get to serious complaints that effect our lives, we are what you call hooked...lol, try and think positive as I said you never know, I truley truley pray whoever wins really needs help badly, the economy is so bad we all are hurting, especially medically, god will ing the winner will be a needy family, it scares me the old saying...Money goes to money!I am happy if the so called right person(s) won, we all have problems, mine... no money in this world could help me in what i want/wish for/need, so i have already lost don't need the drawing.so it does not phase me nor bother me.
Good luck to all and please if anyone wins here please put in big big letters and tell us your story (except for PoolPol...lol) it would be nice to hear. so everyone try and watch on Feb 28, 2011
you never know.

PS anyone know why some of our words are gobbly [censored]?

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I won but PCH ignored my complaint
US
Feb 12, 2011 3:55 pm EST

I won this but website froze. Sent this pic off with letter complaint off to PCH. Nothing.

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KENDRA_lynne
US
Feb 28, 2011 8:18 pm EST

OH COME ON GUYS! ARE YOU THAT STUPID? I PLAY PCH AND HAVE HAD NO PROBLEM. ITS CALLED READING AND UNDERSTANDING YOUR TRUE ODDS. WHEN YOU GET NOTICES FROM PCH THEY ARE MEANT TO LOOK LIKE YOU WON SO THAT YOU PAY ATTENTION, IF YOU DON'T ACTUALLY READ EVERYTHING WELL, THEY END UP GETTING SLANDERED BY IDIOTS LIKE THIS LADY. PCH IS NOT ANY KIND OF SCAM, TO BE A SCAM YOU WOULD HAVE TO BUY SOMETHING, BUT THE GREAT THING ABOUT PCH IS THAT ITS ALWAYS AN OPTION. DO SOME MORE READING, MAYBE EVEN ACTUALLY VISIT THEIR WEB FORUMS BEFORE YOU START SLANDERING THEIR NAME ONLINE BECAUSE YOUR PICTURES DIDN'T MATCH, PLEASE HOW PATHETIC

msloco
msloco
Colorado Springs, US
Feb 28, 2011 8:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

well I hope everyone who reads your comment... reads it.. you are a 100% right, some people only read what they want, only hear what they want, i also believe that by posting on here some think that PCH will feel sorry etc. and LET them win. whew, said my peace.

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Brad Gibbs
US
Oct 27, 2017 4:08 pm EDT
Replying to comment of msloco

Unfortunately that's never going to happen. Read in between the lines for PCH is a company of swindlers, liars, and crooks. They've never paid any money to winners, and I don't expect that'll change anytime soon.

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Vicki Fryett
Phoenix, US
May 05, 2011 5:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I think the scratch and win is a rip off because the numbers or amounts on the cards are the same or in the same place each and every time no matter how often it comes up, so I don't see where any one would be able to win. Also playing the lotto is a rip to. I've about had enough from PCH sweepstakes and playing their bogus games of any sort. I truly do not believe any one ever wins. I have been involved with PCH on and off for years, never nothing! vickifryett@yahoo.com

msloco
msloco
Colorado Springs, US
May 05, 2011 5:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Its a big big world, w/ billions of people, not everyone can win including me, when someone does not win .. it's a rip off, I have won the lottery after many many years of playing, it was only 600.00, then a few months ago i hit for 250.00 I have neve changed my numbers in over 15 years, Good lord all I spent, i will never get back i feel, but one never knows, Oh by the way The big winner on PCH last time is a neighbor of my step daughter in Ak, so that helped me and her as far as feelings of being legit. if its meant to be... it will be!
ps I noticed below u can attach pix, if you feel you won and not have proof, when you scratch PCH etc do whats called a Print screen send to PCH and also attach to your comments here. I think that will clear up who is exagerating, trying to get someting for nothing claiming they won( see previous comments of all the people who claimed they won on scaratch off..DUHHH!

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Eric Yoder
US
Mar 28, 2018 1:13 pm EDT
Replying to comment of msloco

What the hell does lottos and sweeps have to do with scratch offs? After playing nearly a year, on both my phone browser, tablet browser and the apps, multiple way of playing the same instant wins everyday, I should of had at least a couple of small wins. The amount of people playing doesn't effect the instant wins. There are either no winning instant win cards or the odds are set to 1 in 1, 000, 000, 000, 000 for myself and others who has played everyday for a year to fifteen years and never once won a measly $10 instant win shows something isn't right.

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bezzley
Dunlap, US
Nov 04, 2011 5:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been playing pchlott for 2 years now and time it looks like I have won the game closes on me. I'm starting to think that noone wins on these scartsh offs. So what does that say about PCH game are they honest?

msloco
msloco
Colorado Springs, US
Nov 04, 2011 10:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am curious any one who has complained saying they won scratch offs what was the outcome after notifying PCH? they know when someone wins, its computerized, so if you matched all three they would have it, can someone tell me what was PCH respond? because they do know when there is a hit, a screen will pop up telling you, then its up to u to do what it says.
ALSo have your finger ready on print screen when u hit the three alike hit the screen print button, it takes a picture of it, just make sure u open a graphic/maile anything like that preferbly graphic program, when u open program go up to EDIT then drop down list click on paste as new image... then save it as JPG now u have a copy of your winning ticket, and have proof. easy as pie everyone complians but noone sticks up for themselves if they know they are right, fight tooth and nail, get a lawyer, bring picture from Print screen, very very simple, complaining is not helping you or anyone. I do believe a lot are errors believing they won, I do know when I see it getting close to having 3 a like or as in a spin, you will notice that your winning screen will disappear to something else, thats what usually happens, they do know what they are doing wheather its right or wrong, you really dont believe that they will let all the so call matches actually sit there, NOT! you will lose the screen.. yes. unfortunatly thats the world of computers both good and bad!. BTW any site anyone goes to gets paid. that how they stay up and running, they get so much a click. again welcome to Cyberspace good and bad!

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Eric Yoder
US
Apr 02, 2018 11:15 am EDT
Replying to comment of msloco

Too bad for you I and others has seen $25 match or more show on a card but PCH claimed it was a mistake when no notification was sent. If it shows on the screen, that means it is supossed to be a legit and legal win. By PCH claiming that it was shown by mistake only proves there aren't mean to be winning hands, only tokens. Even if you had a screen shot of the card. Take notice to the $10, 000 power ball instant win. The game is told what to give before you eject the ball, rather than by chance. When the ball lands on a spot, 1000 tokens for example, refresh the page before the box that shows the amount of tokens won loads up. Eject the ball again. It will keep landing on the same amount until you let it finish and restart a whole fresh power ball game. Also keep an eye on the ball. Even from a short fall, if the ball lands on a money spot it will have a bounce to it which will keep it from staying in that spot. When it lands on a token spot the ball will land into the spot as if it were made from lead.

msloco
msloco
Colorado Springs, US
Nov 04, 2011 10:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YOU GO GIRL>>>> KENDRA! finally someone w/ a brain.

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mrayd
Albany, US
Nov 21, 2011 1:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been playing this crap for about 3 years now. Have not won anything. I am going to unsubscribe to it. It is all a scam and I agree that someone should sue. They have stolen my valuable time and yours and we should be compensated for it.
Ray

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Teresa Perkins
High Point, US
Mar 08, 2012 4:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

On there last sweepstakes there two different scratch off, done both of them said i won $5000 on one and the other said i won $15000 have not seen a dime from PCH, but they want you to order something from them every time they have a contest. Not only that i live n.c., and yet to see anyone here win from pch.I'm being to think PCH is a scam to get you to order stuff.

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RUkidding85
US
May 12, 2012 10:05 am EDT

Class Action Lawsuit. Period. Who's with me just say I and keep checking up here when we have enough people the ball gets rolling. C'mon

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Michael Shutler
US
Feb 17, 2017 5:56 pm EST

I. I have spent hundreds of hours on pch games and never won a cent or redeemed my tokens in large amounts to win a prize & nothing. If you get a class action lawsuit against them count me in. My email address is shutlermichael@gmail.com Thank you.

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RUkidding85
US
May 12, 2012 10:09 am EDT

Not to mention they're supposedly strict on spamming but ever since signing up I'm receiving spam in my email left and right.

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ashley goodenough
Red Oak, US
Aug 22, 2012 1:26 pm EDT

i played the pch scratch off i dont remember which one but i scratched it off seen that i had won 500 cash then in a flash it switched to i had won 500 tokens what is that about that dont make since to me. Also every time i go to the instant win games they are always experiecing technical difficulties. So something needs to be done.

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Just Dream'n
US
Apr 02, 2013 11:53 am EDT

I have been playn for 8 yrs and notta ~ go figure~ they just signed up to advertise and sale other companies ###, hoping we dumb ### will by it ...SOOO the saga goes on until we finally " GET THE BIG PICTURE" and stop subscribing~THANKS

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3130J
n lasvegas, US
May 28, 2013 12:52 pm EDT

i also won on the pch scratch 100, 000 dollars Twice and have not heard from or got a response from pch? i dont think this is right~lasvegascassy8@hotmail.com pch pls respond.

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melleon78
Newark, US
Jul 03, 2013 12:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

why pch keep sending scratch off if i cant win who want to win tokens not me
and june 2013 i search everyday how there was no matches found haven my hope up high the bar corfirmed everytime since the game started for june 30 2013 sending me goldseal tell me to save it so you tell me theres no matches found since i been living in new jersey i never seen that van ride in my neigborhood

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thickrick50
Siletz, US
Sep 09, 2013 1:52 am EDT

PCH has been busted in the past for scams and lies. When you sell as much CRAP as they do you can afford to pay a fine ...it is after all cheaper than paying "Winners".

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PCH winner
Mesa, US
Oct 11, 2013 11:12 pm EDT

I had been playing on and off for about 8 years, and I finally won 5000.00 dollars. I don't expect to win again so I just play and save my tokens. You may win, you may not. It is free so what do I have to lose. The company is not a scam. I saved the check stub and had to show people because they did not believe me. If the company wasn't legit, they would have been gone a long time ago. I do enjoy reading all the ### mail, it makes me laugh because you are all wrong. :)

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Elizabeth Van Cleve
Carrizo Springs, US
Oct 15, 2013 8:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

On the pch games with scratch cards it always says SORRY, DID NOT WIN, even 5 or $10. Why do i never win when i have been playing a long time? As many years, since 1989 have i never won anything, even a little. It would really be nice to win something, .

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L. A. C.
Rutland, US
Dec 07, 2013 7:23 am EST

Last night, I won $100, 000 on a PCH scratch-off ticket. The page said, "You did it! You won!" I put the information in a file on my desktop immediately. Then a bright orange PCH logo appeared in the search bar. My computer froze and I couldn't get rid of it. I had to shut my computer off three times. Finally, I was able to use my computer again. All of my previous PCH mail from yesterday was deleted (I get several mailings from them a day.) I tied to get back to PCH and my password didn't work. I tried to change it, and never received a mail with a link to allow me to change it. I tried to open the file I previously saved on my desktop and I found a blank page. I know I wasn't scammed and this wasn't a virus. I have the best anti-virus system installed on my computer.
I'm not a vindictive person. I am however, a firm believer in "what goes around comes around." The next course of action is theirs. I won $100, 000 yesterday and I will be paid.

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KKenty
Indianola, US
Jan 02, 2014 3:13 pm EST

I got 3 matching $100 cards and 3 bonus entry cards. I did not receive any info on how to get my $100. Also, for 2 days now, the 5th VIP entry will not check off even though I go in and choose again and get told that I have already played. This keeps the 8pm entry from unlocking. Please fix this! Kim Kenty

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Sherry Odum
Paducah, US
Feb 08, 2014 9:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I also won 100.00 on scratch off -said you did it- I was told when I called pch I didnt . een win there was no instant win on pch- when I scratched off i matched 3 100.000 I was told it was an entry not an instant win- shakes head I know the difference - been playing oer 30 yeqrs 1st time ever won anytthing. I guess I wont be contacted and them tell Me I was right I had won- Im sure they can look and see the matching the money on the scratch off- I hope
. Sherry Odum

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