Pediped’s earns a 1.0-star rating from 2 reviews, showing that the majority of parents and caregivers are dissatisfied with their children's footwear.
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Customer service
I emailed customer service last week and spoke with them last week. Was told I could exchange since there was an error from what was showing in my cart to what was "ordered" and then sent. Now I'm being told I cannot exchange them and I HAVE to order a new pair because they don't process exchanges. When it was an error on their website not my error. I spoke with a man in customer service today and was told his manager would call me back that she just went into a meeting and I would hear back this afternoon. It went 5 hours before hearing from and she sent an email with no effort to call. It's been 4 days since I sent an email to the customer service listed in the website and not a word back. I am highly disappointed that this is how you represent your company. Especially since almost $100 was spent.
Bad company
I bought two pairs of shoes from www.pediped.com and one pair was way too small. I contacted Pediped and told them I received the wrong size shoes but they said that they don't do refunds. I said that I wanted only a replacement for the correct size. Their rep said that they need some time to resolve my issue and that they will contact me as soon as they decide what to do. I'm still waiting and it seems like the completely forgot about me!
I agree 110%. Pediped is not a good company. I bought a pair of shoes for my son. First time buying, I made sure the shoe I bought is not on sale otherwise I cannot return or exchange. I paid full price. I printed out their shoe chart and call customer service to make sure I buy the right size for my child. Based on their recommendation, I should be size 18-24 for my baby (same as size 5). While my child wear size 4 with Stride rite and Ikiki. The shoe came too big for my child, I called customer service right away, they said they do not do size exchange. I should return the item, pay for the return fee and buy again from them. I paid for the shipment while buying. You must be kidding me! Paying $8 each time for shipping, I could buy another pair of shoe for my child. Really bad company and bad policy. Do not buy from them.
Is Pediped Legit?
Pediped earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Pediped. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Pediped has claimed the domain name for pediped.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Pediped.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Pediped have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Pediped. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Pediped Reviews 0
If you represent Pediped, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Pediped complaint handling
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Pediped Contacts
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Pediped phone numbers+1 (800) 880-1245+1 (800) 880-1245Click up if you have successfully reached Pediped by calling +1 (800) 880-1245 phone number 0 0 users reported that they have successfully reached Pediped by calling +1 (800) 880-1245 phone number Click down if you have unsuccessfully reached Pediped by calling +1 (800) 880-1245 phone number 0 0 users reported that they have UNsuccessfully reached Pediped by calling +1 (800) 880-1245 phone numberUnited States+1 (702) 567-0311+1 (702) 567-0311Click up if you have successfully reached Pediped by calling +1 (702) 567-0311 phone number 0 0 users reported that they have successfully reached Pediped by calling +1 (702) 567-0311 phone number Click down if you have unsuccessfully reached Pediped by calling +1 (702) 567-0311 phone number 0 0 users reported that they have UNsuccessfully reached Pediped by calling +1 (702) 567-0311 phone numberInternational
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Pediped emailscustomerservice@pediped.com100%Confidence score: 100%Supportmatt@pediped.com94%Confidence score: 94%olga@pediped.com89%Confidence score: 89%jenevieve@pediped.com78%Confidence score: 78%medicalprofessionals@pediped.com77%Confidence score: 77%
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Pediped address1191 Center Point Dr., Henderson, Nevada, 89074, United States
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Pediped social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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