Pen Air Credit Union’s earns a 5.0-star rating from 1 reviews, showing that the majority of members are exceptionally satisfied with financial services.
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Voluntary Repossession, car was auctioned and sold by the Pen Air
Voluntary Repossession, car was auctioned and sold by the Pen Air. Pen Air is charging me for the full price of the vehicle. I purchased a 2012 Mercedes Benz C250 financed through Pen Air. My car was vandalized. Tires were stabbed and substance put into the gas tank which caused my engine to lock. The insurance company gave me $600 to repair but the new engine cost $2500. I had just been out in disability and lost my job.. so I wasn't working. I Voluntarily allowed them to pick up the vehicle once I got behind in payments on the payments. One month later the car was sold for $12,000 at the auction in Pensacola. At the time the remaining balance in my loan was $15,000. After the sale of the vehicle I should owe the bank $3,000. However Pen Air reported its to the credit bureaus at me owing over $15,000. After I disputed this they first sold the debt To debt collector. I disputed the account again. Pen air then started to report it in my credit reports instead of the collection agency, then they reported it as a charge off... bad debt then received the tax benefits from it. After I disputed it once again Pen air started charging me interest. I have a print out from equifax showing as such. As a result I'd like the correct amount owed shown and Pen Air to not take advantage of disabled vets like myself.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Pen Air Credit Union Legit?
Pen Air Credit Union earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Pen Air Credit Union. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Pen Air Credit Union resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
A long registered date for penair.org can be seen as a positive aspect for Pen Air Credit Union as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Pen Air Credit Union's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Penair.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Penair.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Pen Air Credit Union and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Penair.org regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Pen Air Credit Union.
However ComplaintsBoard has detected that:
- Pen Air Credit Union protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Pen Air Credit Union. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Pen Air Credit Union Reviews 0
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About Pen Air Credit Union
What sets Pen Air apart is its commitment to providing personalized financial solutions to each of its members. Instead of treating customers like numbers, Pen Air focuses on building relationships with its members in order to better understand their unique financial goals and needs.
Pen Air offers a wide range of financial products and services to its members, including checking and savings accounts, loans, credit cards, and investment options. Members also have access to convenient online and mobile banking tools, making it easy to manage their finances from anywhere.
But Pen Air Credit Union isn't just focused on providing great financial services. It's also committed to giving back to the communities it serves. The credit union sponsors local events, supports charities, and participates in volunteer activities throughout the year.
Overall, Pen Air Credit Union is a trusted and respected financial institution that has been helping its members achieve their financial goals for over 80 years. With personalized service and a commitment to community involvement, it's clear why Pen Air is a top choice for those in need of financial services.
Overview of Pen Air Credit Union complaint handling
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Pen Air Credit Union Contacts
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Pen Air Credit Union phone numbers+1 (850) 505-3200+1 (850) 505-3200Click up if you have successfully reached Pen Air Credit Union by calling +1 (850) 505-3200 phone number 0 0 users reported that they have successfully reached Pen Air Credit Union by calling +1 (850) 505-3200 phone number Click down if you have unsuccessfully reached Pen Air Credit Union by calling +1 (850) 505-3200 phone number 0 0 users reported that they have UNsuccessfully reached Pen Air Credit Union by calling +1 (850) 505-3200 phone number+1 (850) 505-3200+1 (850) 505-3200Click up if you have successfully reached Pen Air Credit Union by calling +1 (850) 505-3200 phone number 0 0 users reported that they have successfully reached Pen Air Credit Union by calling +1 (850) 505-3200 phone number Click down if you have unsuccessfully reached Pen Air Credit Union by calling +1 (850) 505-3200 phone number 0 0 users reported that they have UNsuccessfully reached Pen Air Credit Union by calling +1 (850) 505-3200 phone number
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Pen Air Credit Union emailsangela.hunter@penair.org94%Confidence score: 94%jenn.murphy@penair.org92%Confidence score: 92%mortgagelending@penair.org85%Confidence score: 85%businesssolutions@penair.org84%Confidence score: 84%Marketingmarketing@penair.org83%Confidence score: 83%Marketing
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Pen Air Credit Union address1495 E Nine Mile Rd, Pensacola, Florida, 32514-5723, United States
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Pen Air Credit Union social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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