Penguin Random House’s earns a 4.6-star rating from 24 reviews, showing that the majority of readers are exceptionally satisfied with their books.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
A Diverse Selection with Room for Improvement
Penguin Random House offers a vast inventory of books, making it a treasure trove for book enthusiasts seeking both bestsellers and niche titles. The website provides a convenient platform for exploring new reads, including ebooks for those preferring digital formats. While the selection is commendable, there are areas that could be enhanced, such as addressing printing errors promptly and ensuring quality control to prevent issues like missing pages. Despite some shortcomings, Penguin Random House remains a go-to destination for discovering captivating reads across various genres.
-
Pros
- Vast literary selection
- Renowned author network
- Global distribution reach
- Award-winning titles
- Innovative publishing services
-
Cons
- Limited Genre Diversity
- High Competition from Indie Publishers
- E-Book Market Vulnerability
- Merger Regulatory Scrutiny
Penguin Random House Complaints 2
DelRey paperback ISBN [protected], EVOLUTION by Stephen Baxter
I ordered this from Amazon on July 9, 2021, new, $8.99, Sold by: Amazon.com Services LLC., condition: New. I ordered this from Amazon on July 9, 2021, on Visa for $8.99, Sold by: Amazon.com Services LLC., condition: New, Order# [protected].
It arrived July 12, but was damaged during its printing. The print, even the front and back covers, is skewed, and every fifth page so badly skewed that some of the text is missing. That makes the book unreadable, but I am 85 years old with a prognosis of Macular Degeneration, and wouldn't want to try to read a 654-page book where the pages aren't printed correctly.
I was very surprised, having been a science fiction fan since age 13 and never before buying a DelRey paperback that was damaged. I've tried in many ways to contact Amazon, and in any case I'm afraid they got a truckoad of these damaged books and I might not receive a readable one from Amazon. So I'm going to you, the manufacturer, and hope you can arrange for DelRey to send a good copy directly to me: Sandra Fulton, 22 W. Rittenhouse St., Apt. 217, Philadelphia, PA, 19144. Phone number: [protected]. Email: [protected]@earthlink.net. Since the problem was caused by DelRey's printer, you owe me a cost-free book. Thank you.
Desired outcome: Receipt of a new paperback book ISBN [protected], EVOLUTION by Stephen Baxter, without cost to me.
![Penguin Random House - DelRey paperback ISBN [protected], EVOLUTION by Stephen Baxter](/images/complaint/full/1299012/compl_q7qsjg4k3a76g40fpmre7s6b65_54b49e20f82f6fa4b2a5088b41459bf5.jpg "Penguin Random House - DelRey paperback ISBN [protected], EVOLUTION by Stephen Baxter")
![Penguin Random House - DelRey paperback ISBN [protected], EVOLUTION by Stephen Baxter](/images/complaint/full/1299012/compl_q7qsjg4k3a76g40fpmre7s6b65_a4fb2efb8f551c9662cda06ad2a42021.png "Penguin Random House - DelRey paperback ISBN [protected], EVOLUTION by Stephen Baxter")
children’s books
Random House Children's Books
Unwind with a favorite character to celebrate the holidays! Each of these collections has 10 Little Golden Books and features Hot Licenses, Beloved Classics and New Original Stories.
littlegoldenbookdeals@gmail.com
11/27/2018
Never received books. I have filed lost or stolen mail claims twice. I have sent the information to them twice. No response. Called phone number twice with no response Please help
Sherry Williams
[protected]@gmail.com
I forget my alfa app username.
i also call alfalah bank helpline at [protected] and provide all necessary information about myself..
Alfalah bank. Replied. that please wait the alfalah bank call for your username and password...
i am still waiting since 2 hour for helpline call.
But no call from helpline.
Is Penguin Random House Legit?
Penguin Random House earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Penguin Random House. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Penguin Random House has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Penguinrandomhouse.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Penguinrandomhouse.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Penguin Random House and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Penguinrandomhouse.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on penguinrandomhouse.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Penguin Random House. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Penguin Random House
The company provides publishing services that cover the entire process from manuscript to bookshelf. This includes editorial expertise, marketing, sales, and distribution. Penguin Random House also engages in digital publishing, with a significant number of its titles available as e-books and audiobooks, catering to the evolving preferences of modern readers.
In addition to traditional publishing, Penguin Random House offers print-on-demand services, ensuring that even out-of-print titles remain accessible to readers. The company's global reach is supported by a network of publishers in numerous countries, allowing for a wide distribution of their titles.
For aspiring authors, Penguin Random House provides opportunities to submit manuscripts for consideration, with the potential for professional publication. They also engage with readers through book clubs, author events, and online communities, fostering a connection between the written word and its audience.
Overall, Penguin Random House aims to nurture a universal passion for reading by connecting authors and their works with readers everywhere.
Here is a guide on how to file a complaint or review about Penguin Random House on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one on the website.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Penguin Random House in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with the company.
- Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any additional supporting documents that can help validate your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint or review on ComplaintsBoard.com.
Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Penguin Random House on ComplaintsBoard.com. Remember to use simple language and follow the instructions carefully.
Overview of Penguin Random House complaint handling
-
Penguin Random House Contacts
-
Penguin Random House phone numbers+1 (212) 782-9000+1 (212) 782-9000Click up if you have successfully reached Penguin Random House by calling +1 (212) 782-9000 phone number 0 0 users reported that they have successfully reached Penguin Random House by calling +1 (212) 782-9000 phone number Click down if you have unsuccessfully reached Penguin Random House by calling +1 (212) 782-9000 phone number 0 0 users reported that they have UNsuccessfully reached Penguin Random House by calling +1 (212) 782-9000 phone number
-
Penguin Random House emailscustomerservice@penguinrandomhouse.com100%Confidence score: 100%Support
-
Penguin Random House address1745 Broadway, New York, New York, 10019, United States
-
Penguin Random House social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 23, 2024
Recent comments about Penguin Random House company
children’s books
Stratton Press Publishing
13 reviews
Book Vine Press
16 reviews
Bottom Line
165 reviews
Homeschool Stockroom
9 reviews
PaperBackSwap / National Book Swap
4 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.